Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Lost all my sync data after installing new Windows

i install new windows and after installing when i log in to my account on firefox it dint backup my bookmarks and everything . i have so much important bookmark was saved… (funda kabanzi)

i install new windows and after installing when i log in to my account on firefox it dint backup my bookmarks and everything . i have so much important bookmark was saved and for over 6+ months effort . can anyone tell me how i can recover it or how can i contact firefox chat agent

Asked by aounshah86.as 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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login is not up to date

When I login into by back account I get to messages that bank has confirmed that it's from firefox login records. So instead of just logining into bank account I have to … (funda kabanzi)

When I login into by back account I get to messages that bank has confirmed that it's from firefox login records. So instead of just logining into bank account I have to go through two extra login screens before I get in. These screens are saying that my login isn't correct, but after clicking on both (now 3rd screen) I get into my account.

Asked by dholden1355 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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drm error message

I have been listening to Apple podcasts daily for a long time. I recently tried to access my favourites and get the error message "no drm". The drm is enabled in my Fir… (funda kabanzi)

I have been listening to Apple podcasts daily for a long time. I recently tried to access my favourites and get the error message "no drm". The drm is enabled in my Firefox and I can still still listen to my podcasts on MS Edge.

Cheers Zoe

Asked by sammp 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Open homepages when Firefox first starts, but blank page in new window

Hi! So I switched from Chrome, and there is one thing that keeps annoying me: the homepage and new window behavior. In Chrome, you could define your pages that load whe… (funda kabanzi)

Hi!

So I switched from Chrome, and there is one thing that keeps annoying me: the homepage and new window behavior.

In Chrome, you could define your pages that load when first launching the browser, but when you open a new window, it would default back to an empty page. This is the behavor that I want.

In Firefox, I only found the solution with setting the browser.startup.page option to 0, so new windows open with a blank page while you could still edit your homepages. But here, I would have to click the homepage button each time I initially start the browser. This is quite annoying, since it would always be an extra step when launching the browser.

Could anyone help me get the behavior like in Chrome? I want Firefox to open my homepages on startup, but use empty pages when it's already open.

Asked by cs19122005 1 unyaka odlule

Last reply by cs19122005 1 unyaka odlule

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Cannot install any addons in Firefox 100.0.1

FF recently updated itself to 100.0.1 and since this time I have been unable to install any addons. Every time I try to install an addon, I receive the message 'Installat… (funda kabanzi)

FF recently updated itself to 100.0.1 and since this time I have been unable to install any addons. Every time I try to install an addon, I receive the message 'Installation aborted because the add-on appears to be corrupt.' I have uploaded a screenshot which demonstrates this behaviour. This is just an example - all addon installations are affected. My existing addons are unaffected, but if I remove one and attempt to reinstall it, the same result occurs.

Asked by darryl.armstrong 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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Dropdown Menus

After upgrading to Windows 11, when I am online, any dropdown menu will not stay open so I can select an option. This occurs in in Firefox, Chrome, and Edge. I had to use… (funda kabanzi)

After upgrading to Windows 11, when I am online, any dropdown menu will not stay open so I can select an option. This occurs in in Firefox, Chrome, and Edge. I had to use another computer to post this because the above topic menu would not stay open.

Asked by james.fleckenstein 1 unyaka odlule

Last reply by james.fleckenstein 1 unyaka odlule

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i uninstalled then reinstalled firefox browser... are my old bookmarks gone forever. firefox installed a new bookmarks folder

firefox kept freezing up and slow load... I did a system restore then i uninstalled then reinstalled firefox browser... are my old bookmarks gone forever. firefox install… (funda kabanzi)

firefox kept freezing up and slow load... I did a system restore then i uninstalled then reinstalled firefox browser... are my old bookmarks gone forever. firefox installed a new bookmarks folder. are my old bookmarks gone forever? firefox installed a new bookmarks folder

Asked by Patrick 1 unyaka odlule

Last reply by Patrick 1 unyaka odlule

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Cannot post on Blogger because a RECAPTCHA error keeps happening - firefox security settings to blame

Hi - I am finding that since whatever recent damn Firefox update now i cant post on a blogger (blogspot.com) page as everytime i try to i get the same message that "Coul… (funda kabanzi)

Hi - I am finding that since whatever recent damn Firefox update now i cant post on a blogger (blogspot.com) page as everytime i try to i get the same message that

"Could not connect to the reCAPTCHA service. Please check your internet connection and reload "

i reload and same thing happens. I saw a solution online that i have to allow cross-site tracking for this to work, however Firefox you dont give me the option to simply switch that off for this particular site from what i can see

so how to do fix this - will you rectify this problem with your security settings?

Asked by mitchellnolte 1 unyaka odlule

Last reply by mitchellnolte 1 unyaka odlule

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Firefox and Google

Lately, I've been having problems using Google applications (gmail, maps, search). I'll enter an item in the search bar, hit enter, and nothing happens. Just today, I w… (funda kabanzi)

Lately, I've been having problems using Google applications (gmail, maps, search). I'll enter an item in the search bar, hit enter, and nothing happens. Just today, I was using my gmail account and tried to log out but nothing happened. Google not working in Firefox doesn't happen every time, but it does happen at least once a day. This has been happening for a few months now. It does it on both my work and home laptops. Both are using Windows 10. I do not have this issue when using Chrome or Edge. Firefox is up to date. What's the problem.

Asked by tgditmer1 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

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my passwords

Dear Sir Why , all my password is being add to my google email account , how to fix this problem, I want my passwords to be save on Firefox or Mozilla. Please advise All… (funda kabanzi)

Dear Sir Why , all my password is being add to my google email account , how to fix this problem, I want my passwords to be save on Firefox or Mozilla. Please advise

All the Best Douglas

Asked by Douglas24 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Privacy

You state that Firefox has no back door which allows you or anyone else to track browser user history or browsing information. But is that really true? First of all, … (funda kabanzi)

You state that Firefox has no back door which allows you or anyone else to track browser user history or browsing information. But is that really true?

First of all, when a user searches using your browser, the search is conducted through Google. Unless one clicks on the button offered by Google to reject normal choices, and specifically opts out of user data sharing with their company, every trace of the user's search will be mined by Google. You should install an override which automatically precludes this step when searching on your browser, and ensure that there is no such sharing or mining.

Second even your company has admitted that you HAVE opened a back door for the NSA and other government agencies to track user information online. That means your browser is no different than any other one; for anyone who knows how to access and redirect this data can continue to do so, just as they would with any other browser.

While I applaud your effort to minimize data sharing on your browser, your publicity appears to be somewhat of a myth, for it bears little relation to reality .

Asked by craft.works 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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Firefox isn't loading a web page correctly

Firefox is not letting me get into my Paypal Mastercard account. When I attempt to log in via paypal, the account page doesn't load. Instead I'm taken back to the log in … (funda kabanzi)

Firefox is not letting me get into my Paypal Mastercard account. When I attempt to log in via paypal, the account page doesn't load. Instead I'm taken back to the log in page. I thought the problem was the security setting I was the security setting I was using (Privacy Badger and Ublock Origin.) but removing them did not fix the problem.

Asked by rmmcgee2 1 unyaka odlule

Last reply by rmmcgee2 1 unyaka odlule

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  • Okugcinwe kunqolobane

Must enter Captcha characters every time I try to access the Amazon website

For the past few days I get the request to enter captcha characters every time I try to access the Amazon website using Firefox on my Win10 PC. It works fine on my Firefo… (funda kabanzi)

For the past few days I get the request to enter captcha characters every time I try to access the Amazon website using Firefox on my Win10 PC. It works fine on my Firefox for android on my phone and also works fine using the Edge browser on this PC.

I've tried resetting Firefox. I've tried troubleshooting mode. I've tried turning off enhanced tracking. What else could cause Amazon.com to feel the need to verify that I am not a robot ?

Asked by gerrybroman 1 unyaka odlule

Answered by gerrybroman 1 unyaka odlule

  • Okugcinwe kunqolobane

Unknown time left

I have a subscription to a business book summary service. Several of their downloads are sitting as "unknown time left" and won't download. The problem is, in order to st… (funda kabanzi)

I have a subscription to a business book summary service. Several of their downloads are sitting as "unknown time left" and won't download. The problem is, in order to stop this, apparently I have to lose all my downloads. They each have an X but it does nothing if I click it. How can I stop these downloads but not lose all that is in my downloads folder that I haven't saved or filed yet?

Asked by delpy 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Firefox Browser

When I use Microsoft Edge Browser in the top row it shows my Bookmarks and to the left it also shows an icon that allows you to jump back to the Edge Browser. In Mozilla… (funda kabanzi)

When I use Microsoft Edge Browser in the top row it shows my Bookmarks and to the left it also shows an icon that allows you to jump back to the Edge Browser.

In Mozilla Firefox there is no icon to take you back to the Firefox browser. Occasionally a site will Hi-Jack you and trying to use the back arrow to get back to the Browser does not work. The only solution is to shut down the Firefox browser and then restart it again.

I would rather use Firefox as it support HTML 5 audio which is not supported in Microsoft Edge.

Can you please advise.

Many thanks

Les Finch

Asked by Les Finch 1 unyaka odlule

Answered by Terry 1 unyaka odlule

  • Okugcinwe kunqolobane

Browser Support

I can no longer login into https://www.amwater.com/ website to pay my bill. See attached message telling me that I need to install a different browser. Well I tried to u… (funda kabanzi)

I can no longer login into https://www.amwater.com/ website to pay my bill. See attached message telling me that I need to install a different browser. Well I tried to upload a print screen of the error message that I'm getting, but your site is unable to finish the upload. It just keeps saying " Uploading AMWater.png

Asked by simpleman2 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Tweet Notification Popup Redirect

Over the last couple months I've noticed that the tweet notifications that I receive from Tweetdeck and surfaced on Firefox don't resolve to the correct Twitter account. … (funda kabanzi)

Over the last couple months I've noticed that the tweet notifications that I receive from Tweetdeck and surfaced on Firefox don't resolve to the correct Twitter account. When I click on the notification popup they go to an account named @tweet "account: https://twitter.com/tweet?id=1536430888661053441&cxt=HCwWgsCjyZfwv9IqAAAA" most of the time. This used to work flawlessly up to a couple months ago. I'm not sure what's going on here, whether it is a Tweetdeck/Twitter issue or Firefox issue. Anyone else experiencing this?

Asked by Sal 1 unyaka odlule

Last reply by Sal 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

How do you sync multiple profiles across multiple devices?

I'm really confused about how profiles and sync work together for what I assume is a pretty common use case, especially now will all the WFH. I have two devices: 1. Pers… (funda kabanzi)

I'm really confused about how profiles and sync work together for what I assume is a pretty common use case, especially now will all the WFH. I have two devices:

1. Personal laptop 2. Work laptop

I'd like to keep my bookmarks, history, addons etc separate, but be able to access my work environment when working from home on my personal laptop. I've read a lot about profiles and sync and multi-account container but I'm still confused as to how I achieve what I'm trying to do.

Having multiple profiles on one device is straightforward. But AFAIK if I attach two profiles to the same sync account, and try to sync both between two devices, it will only sync one of the profiles (and then merge everything if I try to sync the other). And if I have two separate sync accounts (work and personal), each with a single profile, I can't switch between them without also merging everything. How does one achieve this then?

Asked by tom.saunders90 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

I deleted cookies, and now when I open firefox, it doesn't reload my default email tabs at the top of the screen.

I deleted cookies, and now when I open firefox, it doesn't reload my default email tabs at the top of the screen. I use 3 email accounts. And now when I open firefox, … (funda kabanzi)

I deleted cookies, and now when I open firefox, it doesn't reload my default email tabs at the top of the screen. I use 3 email accounts. And now when I open firefox, I'm having to log into them every time.

Asked by glclaiborne81 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule