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Firefox occasionally crashes

Hey, on one of my notebooks (Thinkpad E495) FF occasionally crashes. This started happening a few months ago. Before I've been using FF on the same machine for years with… (funda kabanzi)

Hey,

on one of my notebooks (Thinkpad E495) FF occasionally crashes. This started happening a few months ago. Before I've been using FF on the same machine for years without any issues. It's pretty random but usually happens at least once a day, usually shortly after startup or wakeup from hibernate mode. A while ago it used to even crash back to back twice in a row meaning after I reopened it, it immediately closed again and only worked after I selected to restore the previous session after the 2nd reopen. Nothing is registered under about:crashes and I don't see any errors in the system event log.

I already tried to disable hardware acceleration and reinstalled FF completely without any addons besides a different adblocker. I cannot really reproduce the crash in safe-mode but don't really want to browse the web for possibly hours without an adblocker.

Any ideas what this could be or what else I could try? Maybe downgrade to a previous version?

Asked by banshee999 6 ezinsukwini ezidlule

Last reply by FredMcD 15 imizuzu edlule

firefox crash ubuntu 18.04

Hi Firefox has been crashing on my linux system since february 27th Whether I attempt to start it safe mode or not, it will crach on startup, and Mozzilla Crash Reporter… (funda kabanzi)

Hi Firefox has been crashing on my linux system since february 27th Whether I attempt to start it safe mode or not, it will crach on startup, and Mozzilla Crash Reporter GUI will open. If I attempt to run it from the terminal in safe mode, the following error message appears in the console ExceptionHandler::GenerateDump cloned child 21529 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal...

This is the content of the most recent file in ~/.mozilla/firefox/Crash Reports/pending


{"AdapterDeviceID":"0x0166","AdapterDriverVendor":"mesa/i965","AdapterDriverVersion":"20.0.8.0","AdapterVendorID":"0x8086","AvailablePageFile":"0","AvailablePhysicalMemory":"122281984","AvailableSwapMemory":"1374183424","AvailableVirtualMemory":"1683070976","BuildID":"20210222142601","CrashTime":"1614523618","DesktopEnvironment":"gnome","EMCheckCompatibility":"true","FramePoisonBase":"9223372036600930304","FramePoisonSize":"4096","InstallTime":"1614417559","IsWayland":"0","IsWaylandDRM":"0","MozCrashReason":"OOB","Notes":"Ubuntu 18.04.5 LTSFP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP- ","ProductID":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","ProductName":"Firefox","ReleaseChannel":"release","SafeMode":"1","SecondsSinceLastCrash":"10","ServerURL":"https://crash-reports.mozilla.com/submit?id={ec8030f7-c20a-464f-9b0e-13a3a9e97384}&version=86.0&buildid=20210222142601","StackTraces":{"crash_info":{"address":"0","crashing_thread":0,"type":"SIGSEGV /SEGV_MAPERR"},"modules":[{"base_addr":"0x7f212ff74000","code_id":"1e756486b2b98ce1a7aaf89f21df80a87ae917ae","debug_file":"libxul.so","debug_id":"8664751EB9B2E18CA7AAF89F21DF80A80","end_addr":"0x7f21384f3000","filename":"libxul.so","version":""}],"status":"OK","threads":[{"frames":[{"ip":"0x7f2135a23a0b","module_index":0,"trust":"context"},{"ip":"0x7f2134e1fa7e","module_index":0,"trust":"scan"}]}]},"StartupCrash":"1","StartupTime":"1614523616","TelemetryClientId":"eedb5a75-0b05-48d7-9f0b-e0ff7d7a1bef","TelemetryServerURL":"https://incoming.telemetry.mozilla.org","TelemetrySessionId":"54d80b9d-456a-4e17-9863-807eb6a296b8","ThreadIdNameMapping":"9568:\"IPC I/O Parent\",9569:\"Timer\",9570:\"Netlink Monitor\",9571:\"Socket Thread\",9572:\"Permission\",9575:\"JS Watchdog\",9576:\"JS Helper\",9578:\"JS Helper\",9579:\"JS Helper\",9577:\"JS Helper\",9587:\"Cache2 I/O\",9588:\"Cookie\",9589:\"StreamTrans #1\",9591:\"DOM Worker\",9593:\"IPDL Background\",9594:\"StreamTrans #2\",9605:\"StreamTrans #3\",9614:\"QuotaManager IO\",9629:\"IndexedDB #1\",9701:\"Worker Launcher\",9755:\"SoftwareVsyncThread\",9756:\"Compositor\",","TotalPageFile":"5408432128","TotalPhysicalMemory":"4028993536","UptimeTS":"1.39140296","Vendor":"Mozilla","Version":"86.0"}

What can I do to get fireworks working again?

Best wishes,

Will

Asked by william23b 1 usuku oludlule

Last reply by jonzn4SUSE 12 amahora adlule

Graphical Corruption on ubuntu 18.04

I was using my browser just fine until today. Whenever i open it, the whole window becomes corrupted. Its impossible to read the screen when its in that state. However, w… (funda kabanzi)

I was using my browser just fine until today. Whenever i open it, the whole window becomes corrupted. Its impossible to read the screen when its in that state. However, when i open it on safe mode, the screen its just fine. No corruption or anything. I already cleared the startup cache, closed tabs and checked for updates and nothing seems to work. I installed the snap version of firefox from ubuntu software and its just as corrupted as the integrated one. Please i need help. Here's the log from normal mode and safe mode

Asked by spartan_099_halo 15 amahora adlule

Last reply by cor-el 15 amahora adlule

How to make scroll bar always visible and functional?

This page https://www.nacocanada.com/cpages/common-docs is broken and has a newsletter sign up overlay that can't be closed. So i hide the element with uBlock origin but… (funda kabanzi)

This page https://www.nacocanada.com/cpages/common-docs is broken and has a newsletter sign up overlay that can't be closed. So i hide the element with uBlock origin but the underlying page still doesn't scroll. If i make the window taller more content appears, so it is there.

How do I force enable the scroll bar for all websites or at least this one?

Asked by codywohlers 16 amahora adlule

Last reply by cor-el 15 amahora adlule

Mozilla Firefox crash

Hi, I tried to open the Mozilla Firefox today, but it crashes inmediately. this never happened before. Attached the message I get everytime I try to open Firefox browser.… (funda kabanzi)

Hi,

I tried to open the Mozilla Firefox today, but it crashes inmediately. this never happened before. Attached the message I get everytime I try to open Firefox browser. I would appeciate your asssistance.

Thanks.

Asked by maithuna5 1 usuku oludlule

Last reply by FredMcD 22 amahora adlule

Firefox on one of computer is not working at

GM Last Saturday morning Firefox crashed and my troubles started. Firefox works fine 2 other computers in the house just mine seems to affected. I have done everything… (funda kabanzi)

GM Last Saturday morning Firefox crashed and my troubles started. Firefox works fine 2 other computers in the house just mine seems to affected. I have done everything that I could find on line to no avail. I would like some help PLEASE Greg

Asked by gregor13 23 amahora adlule

Last reply by FredMcD 22 amahora adlule

FIrefox does not load anything, including local, external, and firefox config pages.

Problem: FIrefox suddenly quit working. Firefox refuses to load anything including local, external, and firefox config pages. When attempting to go to a webpage or config… (funda kabanzi)

Problem: FIrefox suddenly quit working. Firefox refuses to load anything including local, external, and firefox config pages. When attempting to go to a webpage or config page by pressing the enter button nothing happens and the page is entirely blank. The developer console does not open. After about 2 minutes of not doing anything, it crashes. Issue persists past re-installs. I am unable to submit a bug report as normal(I only have pending crash reports), as when I attempted, it said "something unexpected happened" and then the bug report itself crashes.

Chrome works normally as expected.

Troubleshooting steps taken:

  • Refresh and safe mode
  • Launched in incognito
  • apt-get purge
  • Removing profile
  • removing .mozilla, .adobe, .macromedia, /etc/firefox, firefox-extensions, .cache
  • installing nightly, beta, reinstalled multiple times.

Current workaround: Using chrome

Machine information Ubuntu 20.04.2 Kernel Version: 5.4.0-66-generic

Relevant image of issue and contents of detail tabs attached.

Asked by mario65889 1 usuku oludlule

Last reply by FredMcD 1 usuku oludlule

Brower

Soooo idk why this is happening to my firefox whenever i search things this always happen. I dont know how to fix it. If anyone can help me that would be great. Thank you… (funda kabanzi)

Soooo idk why this is happening to my firefox whenever i search things this always happen. I dont know how to fix it. If anyone can help me that would be great. Thank you

Asked by ken198611 1 usuku oludlule

Last reply by FredMcD 1 usuku oludlule

MOZILLA_PKIX_ERROR_REQUIRED_TLS_FEATURE_MISSING

Dear All, I tried to upload a free ssl certificate to make my site sicure. With other browser I don't have any problems, but with Firefox I received this message: MOZILLA… (funda kabanzi)

Dear All, I tried to upload a free ssl certificate to make my site sicure. With other browser I don't have any problems, but with Firefox I received this message: MOZILLA_PKIX_ERROR_REQUIRED_TLS_FEATURE_MISSING Someone have any solution about? Thanks to all.

Digital5

Asked by digital5 1 usuku oludlule

Last reply by TyDraniu 1 usuku oludlule

Cannot click okay on the download dialogue

Whenever I click on a file to download in Firefox the dialogue box pops up asking what I would like to do with the file. I can select Open or Save as usual, but no matter… (funda kabanzi)

Whenever I click on a file to download in Firefox the dialogue box pops up asking what I would like to do with the file. I can select Open or Save as usual, but no matter what I press or how long I wait the ok button remains greyed out and unselectable. This means I can't download anything in Firefox which is very frustrating. Downloading works fine in other browsers.

So far I have run the refresh thing on Firefox which hasn't helped. I do not have any Parental Controls on as far as I know, this is a brand new computer, no children use any computers in this house and I have never activated anything like that. I have also cleared the downloads folder which had no affect either.

I just can't work out why it isn't working.

Asked by katherine.f 1 usuku oludlule

Last reply by ManuFX 1 usuku oludlule

Firefox hangs/freezes after 85 update.

Hi everyone, After the 85.0.0 update and still now with 85.0.1 and 85.0.2 firefox crashes. It's usually happened with clicking a link that'll take action outside of fire… (funda kabanzi)

Hi everyone,

After the 85.0.0 update and still now with 85.0.1 and 85.0.2 firefox crashes. It's usually happened with clicking a link that'll take action outside of firefox (not a url link but a download attachment link in gmail or a print link). I've also had it happen with placing links from the search bar to the bookmark bar, and just recently opening up the 'show all bookmarks' window.

It'll hang, i won't be able to click anything, and then it'll give me the 'close window' screen. It's never fully crashed and given me an error message. I start up firefox again, restore the session and everything is back to where it was.

I've tried refreshing. I've tried creating a new profile. I've tried uninstalling and downloading 85 direct from mozilla. Nothing seems to be working. I'm going to see how it does for a bit in safe mode, but all the add-ons I have I've had way before the 85 update and all of them are recommended by mozilla.

I'm all ears (eyes?) for solutions!

Asked by info4851 1 isonto elidlule

Last reply by jscher2000 1 usuku oludlule

Firefox 86 Crash On Startup

I'm currently running Ubuntu 20.04 although this problem began yesterday while I used Ubuntu 18.04. Simply put, I went to sleep on February 26 and on February 27 when I t… (funda kabanzi)

I'm currently running Ubuntu 20.04 although this problem began yesterday while I used Ubuntu 18.04. Simply put, I went to sleep on February 26 and on February 27 when I tried to start up firefox I only get the crash reporter. I am able to run 78.8.0esr thankfully, however I would greatly prefer to use the latest version of the browser. I can think of nothing I did between shutting down my browser on the 26 and waking up the next morning. Firefox will not start up in safe mode. I clean install from the snap store or ubuntu repositories has done nothing.

Below is my crash ID and i've attached all the details the crash reporter gives me.

Crash ID: bp-2e4e360d-605b-4fa6-9cdf-17eb90210227

Asked by jyevoli01 1 usuku oludlule

Last reply by cor-el 1 usuku oludlule

Disable Firefox Disk Cache Completely

Hello, I recently purchased a SSD and I am using it. I was shocked to see that my SSD's TBW was 800GB in just 2 months whereas I never write any big files and then I real… (funda kabanzi)

Hello, I recently purchased a SSD and I am using it. I was shocked to see that my SSD's TBW was 800GB in just 2 months whereas I never write any big files and then I realize that Firefox was eating my TBW and I have disabled some features in "about:config".

Those features are: browser.cache.disk.enable = false browser.cache.disk_cache_ssl = false browser.cache.memory.enable = true


But disabling those things did not helped me. I am trying to save my TBW. I want Firefox to never write anything in my SSD. I want to disable cache forever. I want Firefox to store all cache in Memory. I know it will take more internet bandwidth but no problem for me.

Can I tweak these settings in about:config?

browser.cache.disk.capacity = 0 or 1 (Not use if 0 means unlimited or disable in Firefox so I am using 1 and please tell me how what does 0 does) browser.cache.disk.content_type_media_limit = 0 or 1 (Not sure what this is) browser.cache.disk.enable = false browser.cache.disk.free_space_hard_limit = 0 or 1 browser.cache.disk.free_space_soft_limit = 0 or 1 browser.cache.disk.max_chunks_memory_usage = 0 or 1 browser.cache.disk.max_entry_size = 0 or 1 browser.cache.disk.max_priority_chunks_memory_usage = 0 or 1 (Not sure what this is) browser.cache.disk.metadata_memory_limit = 0 or 1 (Not sure what this is) browser.cache.disk.preload_chunk_count = 0 or 1 browser.cache.disk.smart_size.enabled = false browser.cache.disk_cache_ssl = false browser.cache.offline.capacity = 1 browser.cache.offline.enable = false browser.cache.offline.storage.enable = false

Can I create a new setting like browser.cache.disk.disable = true?

Asked by The Most Honourable 3 ezinsukwini ezidlule

Last reply by jscher2000 1 usuku oludlule

Firefox NIGHTLY 88.0a1 64bit slow freezing..

Firefox NIGHTLY 88.0a1 64bit Operating system windows 7 64bit Intel Xeon 1230v3 RAM 32gb GeForce 970 wd blue ssd 500gb One day, Nightly began to slow down. Creating 20 ne… (funda kabanzi)

Firefox NIGHTLY 88.0a1 64bit

Operating system windows 7 64bit Intel Xeon 1230v3 RAM 32gb GeForce 970 wd blue ssd 500gb

One day, Nightly began to slow down.

Creating 20 new tabs didn't slow it down, but now creating 4 new tabs freezes or doesn't respond.

Even if you turn off hardware acceleration, turn off additional functions, or turn off unnecessary functions among experimental functions, it will only speed up for a while.

Over time, it stops again or stops responding.

Since it is a problem with the computer, there is no change even if I run it again after cleaning the registry and other optimizations. There is no problem in Chrome or Opera, but only Nightly is the problem.

I didn't even have to reinstall and I don't know what to do. I might try installing the old version, but I don't know where to get it.

In other words, it seems that it runs without problems when it is first started. But after running If you repeat creating 10 new tabs several times, it becomes slower and stops responding.

It's as if the capacity is full and you can't take it anymore... however, my hard disk has 200 GB of free space.

If this problem is not resolved, I don't think I can use Nightly anymore.

Error message

설명:

 오류로 인해 이 프로그램이 Windows와 상호 작용하지 않습니다.

문제 서명:

 문제 이벤트 이름:	AppHangB1
 응용 프로그램 이름:	firefox.exe
 응용 프로그램 버전:	88.0.0.7728
 응용 프로그램 타임스탬프:	603acfd6
 중단 서명:	9c0e
 중단 유형:	0
 OS 버전:	6.1.7601.2.1.0.256.1
 로캘 ID:	1042
 추가 정지 서명 1:	9c0ebfe75cb0efa66b21762d6b9e2733
 추가 정지 서명 2:	a774
 추가 정지 서명 3:	a7742fb7cef8ff4e7802a3ccd85b4c6e
 추가 정지 서명 4:	9c0e
 추가 정지 서명 5:	9c0ebfe75cb0efa66b21762d6b9e2733
 추가 정지 서명 6:	a774
 추가 정지 서명 7:	a7742fb7cef8ff4e7802a3ccd85b4c6e


I don't know if the meaning is well conveyed using Google Translate. Anyway, I hope for help.

Asked by ninjasoul84 2 ezinsukwini ezidlule

Last reply by ManuFX 2 ezinsukwini ezidlule

Strange behaviour when copying images on Mac

Long time listener, first time caller... :) [Seriously have been using and loving Firefox/Mozilla since 2004-2005, before that was Netscape Navigator, this is the first t… (funda kabanzi)

Long time listener, first time caller... :) [Seriously have been using and loving Firefox/Mozilla since 2004-2005, before that was Netscape Navigator, this is the first time I can recall having an issue that I can't find already written up and solved. Hence, this post.]

I've been having some odd issues with Firefox (85.0.2 64-bit) on my Intel Mac (Big Sur 11.2.1) for the past few months, and this morning decided to dig in deeper.

The backstory: When I’ve wanted to copy and image and paste it into Apple Messages, the images sometimes don’t send because Messages doesn’t support TIFF, WEBP, or PNG formats when sending to someone who doesn’t have an iMessage account (aka using standard MMS like to Android phones). So, I then have to convert the failed image to JPG, delete the failed message, and drag the saved JPG image file into Messages and can then resend it.

The issue: Today, I discovered that when I copy a JPG image from Firefox, and paste it into Apple messages, it seems that it doesn’t send because it appears to be either copied or pasted as a different format than the original image?

To reproduce:

  1. Go to a web site with a JPG image ( http://www.lunarbaboon.com for example)
  2. Right-Click on the JPEG image ( comicorder038.jpg for example) and select “View Image Info”
  3. Right-Click on the JPEG image and select “Copy Image”
  4. Paste into Messages to send to someone who doesn’t have an iMessage account
  5. Hit enter to send
  6. Wait a few seconds for failure
  7. Click on failure Info
  8. Right-Click on image and select Open
  9. Preview shows the file as TIFF not JPG

To simplify:

  1. Go to a web site with a JPG image ( http://www.lunarbaboon.com for example)
  2. Right-Click on the JPEG image ( comicorder038.jpg for example) and select “Copy Image”
  3. Open Preview and select “New from Clipboard”
  4. Select “Tools -> Show Inspector”
  5. Preview shows the file as PNG not JPG

What I’ve tried: Copy & paste of same image from Firefox - Safe Mode fails - So, doubt it is something in my Firefox config Copy & paste of same image from Safari works - So, doubt it is something MacOS related However, copy & paste of same image from Chrome fails too - So, maybe it is something MacOS related?

Any suggestions on what to try next?

Asked by sck626 2 emasontweni adlule

Last reply by cor-el 2 ezinsukwini ezidlule