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Videos freezing when i watch an episode

i tried watching an episode of Friends on vodlocker & gorillavid & it starts to skip, the video become staticky, changes to green then crashes. (shockwave) also P… (funda kabanzi)

i tried watching an episode of Friends on vodlocker & gorillavid & it starts to skip, the video become staticky, changes to green then crashes. (shockwave)

also Pandora does the same thing. i listen to a song, it starts to skip, shockwave crash box pops up. i stop the plugin then the tab closes.

i allow Adobe flash to run on the page.

i have no add ons or downloads. i reset firefox yesterday. i'm confused as to whats wrong.

Asked by UserofFirefox2014 5 iminyaka edlule

Last reply by James 5 iminyaka edlule

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Need to uninstall totally and forever Firefox due to serious pc issues since the last update

firefox latest update has destroyed my laptop performance, have had to boot from windows recovery and no window fix repairs the damage. anyone any ideas what I can do to … (funda kabanzi)

firefox latest update has destroyed my laptop performance, have had to boot from windows recovery and no window fix repairs the damage. anyone any ideas what I can do to resolve the issues? I have tried system restore but that does not work either

Asked by neilbowls 1 unyaka odlule

Last reply by RobertJ 1 unyaka odlule

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Tabs crashing randomly

I can be actively browsing or be afk, it doesn't matter it seems, but sometimes tab would just crash. Can be active tab or some other, I'm kinda lost. I suspect it's hard… (funda kabanzi)

I can be actively browsing or be afk, it doesn't matter it seems, but sometimes tab would just crash. Can be active tab or some other, I'm kinda lost. I suspect it's hardware acceleration related, but I would like to fix the issue rather than turn it off.

Some reports:

bp-dffa0904-8976-421e-bb3a-7a5aa0190327

bp-7cf2d617-22a2-4f6e-ad3b-db92f0190327

bp-5af1444e-bf68-4f2a-983b-715590190327

bp-7bd8ad76-c929-44df-9a39-83f430190325

bp-682cc861-90c0-4186-a369-f30a80190325

I would love to find a reason and a fix for that. Using latest nvidia drivers and latest firefox.

Asked by qazqazqaz 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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Window 7: Can not set Firefox as a default application

This morning Firefox upgraded its self. Since then I've not been able to click on links in e-mail to open up web pages. Every time I manually launch Firefox it asks me if… (funda kabanzi)

This morning Firefox upgraded its self. Since then I've not been able to click on links in e-mail to open up web pages. Every time I manually launch Firefox it asks me if I want to make make it my default browser. I reply Yes, so it asks me which account (my or the Administrator) I want to use. It does not appear to make any difference as Firefox does not become my default browser.

In increasing levels of desperation I've tried:

  • Tools | Options | Make Default
  • Rebooting the PC
  • Deleting my Firefox Profile
  • Reinstalling the latest version of Firefox
  • Reinstalling an old version of Firefox

No luck. Following other threads in this forum I've selected Start -> Control Panel -> Default Programs -> Set Default programs

Firefox is not listed.

How to I make Firefox my default browser?

Asked by stormcloud 2 iminyaka edlule

Last reply by stormcloud 2 iminyaka edlule

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firefox won't launch in Windows 7 after update

Since the last update to Firefox 65, it won't launch on my Windows 7 64 bit. It shows in the running process. I've gone through all the forums and helps. I've checked com… (funda kabanzi)

Since the last update to Firefox 65, it won't launch on my Windows 7 64 bit. It shows in the running process. I've gone through all the forums and helps. I've checked compatibility, cleared out my allowable programs and re-entered, checked my Windows defender, plus everything else I could find. It would not open in safe mode although I tried something once (no idea what) and it did open briefly to save my bookmarks but then I couldn't get out or back in. I'm at a loss what to do at this point and I really like Firefox. I'm not savvy with computers but I know some and can follow directions. Firefox worked fine until the update and nothing has changed on my computer since that point except downloading Chrome to have a browser.

Asked by Suiterain 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

I have updated my O/S from Ubuntu 18.04 to 20.10. Nothing else. Now Firefox is nearly useless

This is basically a copy of what I put in the Ubuntu forum. The problem is the same, no matter where I post it. Originally I was using Ubuntu 18.04 LTS. I thought it woul… (funda kabanzi)

This is basically a copy of what I put in the Ubuntu forum. The problem is the same, no matter where I post it.

Originally I was using Ubuntu 18.04 LTS.

I thought it would be good to update to GG (20.10) though I did briefly try FF (20.04).

As the install was done on an existing 18.04 version things remained the same for programs, book marks, etc.

Ok, now the crunch: I USE Firefox ""A LOT"". When it loads, there are...... 8 x 6 windows of FireFox and each of those have anywhere from one to ""THIRTY"" tabs loading.

Believe me: ""It worked!!""

I could use it, also run other tasks as well - though a VM was pushing it with the RAM. But the entire machine worked.

Now, I am lucky if FireFox loads at all. Let alone let me browse.

When it loads some of the window's tops are flashing. A screen shot does not really show this. (I tried)

All that has changed is the O/S from 18.04 and Firefox from (what ever it was) to 83.0

I don't want this to be a finger pointing exercise between Mozilla and Ubuntu. I would prefer it is helpful to all.

What have I tried? I've tried starting FireFox with all addons disabled. Still happens.

I am going to try to remember to (next time) launch FireFox from a Terminal and pipe the output to a file to look for things.

The machine I am using has shown it is well up to being able to have this running. I have had it working for a few years like this.

This post is (for now) to establish there is a problem. I will post more information when I get it, rather than waiting to get it then post, as I feel there are a lot of people who have very similar problems and I want it known: ""You are not alone!""


Now a bit of extra stuff.

Other things which are weird: When I am watching stuff - youtube for example - the playback is/WAS jerky. I hadn't touched anything in the settings.

After digging around, I discovered that I had to turn ""OFF"" the hardware acceleration for the graphics. Question: How did it get turned on? (Semi rhetorical)

I have a lot of local pages I open with passwords. When I load them the CPU load goes through the roof and nearly invariably the program just exits. No crash report.

Which is a good 50% of how it happens. The other 50% is the machine just locks up and I have to power it down.

Asked by teeny_weeny 3 ezinsukwini ezidlule

Last reply by nostromov 11 amahora adlule

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Firefox cannot keep track of the fact that it's already up to date

Mac OS X High Sierra 10.13.6 Here's the routine with FF on this machine: If FF 68.0.2 is running, after a while I will try to open a new tab and be told "Sorry we need to… (funda kabanzi)

Mac OS X High Sierra 10.13.6

Here's the routine with FF on this machine: If FF 68.0.2 is running, after a while I will try to open a new tab and be told "Sorry we need to do one small thing to keep going, FF has been updated in the background, Restart FF" I do so. It opens up a new, clean profile in a new window (About FF now says 68.0.1 in this version of FF, and it downloads 68.0.2 and prompts to Restart FF (again)). At which point it runs "a new helper tool" and re-updates FF to 68.0.2. I then have to mess with about:profiles to go back to my profile. Things then run routinely for a few hours or a day, before the whole routine starts over again.

Alternately, if FF 68.0.2 is not running, if I open it (after opening and closing it several times without issue), I will get a message that "You've launched an older version of FF, Create New Profile or Quit". Create New Profile leads me through the routine above.

Versions of the above routine have happened not just between 68.0.2 and 68.0.1, but also between earlier version updates. That is, this has been going on for months. It does seem in the last couple of weeks that the interval of time has shortened and I'm having to do this routine everyday or even multiple times a day. I have no problems like this with FF on any other machine.

I've tried:

Trashing FF and re-dl'ing from Mozilla. No dice. Trashing FF, trashing Library/Cache/Mozilla and Firefox folders. No dice. Trashing FF, trashing Library/Application Support/Firefox/Profiles (and re-signing in to retrieve my existing bookmarks etc and re-setting up View and other Preferences). No dice.

If anyone has any ideas, I'll be grateful, thanks in advance.

Asked by david.doerksen 1 unyaka odlule

Last reply by david.doerksen 1 unyaka odlule

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Firefox crashes

hi i have a .... to me ... big problem. firefox will not even start and stay up. i can hardly even get the crash message up and the widow goes away. firefox just crash… (funda kabanzi)

hi i have a .... to me ... big problem.

firefox will not even start and stay up. i can hardly even get the crash message up and the widow goes away.

firefox just crashes before its had a chance. downloaded new and same thing happens. a crash report comes up but i can't get the report written before its gone.

installed new version of mozilla. still persists

so i followed the prompts form here, "You should copy the Report IDs for submitted crash reports (they start with bp-) to your support question in the Community Support forum."

and i get this, Crash ID: bp-74f92cba-0ebf-43ba-a7bc-2a1871171126

can you help me pls. thnx brian

Asked by just plain old brian 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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Since update to 76.0.1, Firefox crashes right after starting. Even safe mode does not help ...

Hi all, I just got the update to 76.0.1. Now, Firefox Always crashes right after starting it - even in safe mode. The only notification I get is (in German) "Firefox funk… (funda kabanzi)

Hi all, I just got the update to 76.0.1. Now, Firefox Always crashes right after starting it - even in safe mode. The only notification I get is (in German) "Firefox funktioniert nicht mehr. Ein Problem hat die richige Ausführug dieses Programms verhindert. Schließen Sie das Programm" Please help!!!

Asked by webersebastian 6 izinyanga ezidlule

Last reply by Tom 6 izinyanga ezidlule

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I can't set firefox as my default browser. The options menu won't let me make it the default browser. Using Windows 8

When I try to set Firefox as my default browser in Windows 8, the options menu goes to the Set Associations menu and won't set it as the default browser. In the instruct… (funda kabanzi)

When I try to set Firefox as my default browser in Windows 8, the options menu goes to the Set Associations menu and won't set it as the default browser. In the instructions on your website for the alternate way to set it it only gives directions for Windows 7, Vista and XP not Windows 8. This is most annoying. I have tried reinstalling Firefox but that didn't work.

Asked by JoanO 3 iminyaka edlule

Answered by Happy112 3 iminyaka edlule

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I seem to have lost heaps of bookmarks when Exporting/Re-Installing/Importing. What has happened? and How do I recover them?

So I recently exported my bookmarks, put them on a external hard drive, then re-installed Windows. Windows was getting slow, my anit-malware software wasn't fixing it, so… (funda kabanzi)

So I recently exported my bookmarks, put them on a external hard drive, then re-installed Windows. Windows was getting slow, my anit-malware software wasn't fixing it, so I performed a re-installation. Which I've done before without any problems. I then re-installed Firefox and imported my bookmarks back into Firefox. But this time not all of them returned. I only got about 1/2 of them. I tried Importing again and this time I got some of the ones that were missing the first time, but it still didn't contain all of them. The 2nd import didn't have all of the same folders as the first either, which were placed below the 1st import. So now my bookmarks are jumbled and I'm still missing a 1/4 of them. Most of the bookmarks that I still can't recover were in the Unsorted Bookmarks section if that helps at all. But there may be many more missing. I can't tell... as it would take me a long time to check, as I had many bookmarks and without a copy of the original list I would struggle to remember them all. I looked through the Bookmarks HTML file and still don't see all of the websites that I know were originally there. In fact it just looks like a copy of the 2nd Import that I got. So I don't even know what happened to the websites I got from the 1st import? Where did THEY go?

Can anyone help? I am very confused. I don't know where I went wrong (Exporting, Re-Installing, Importing etc)

I would like to recover all of my Bookmarks if possible. But also figure out what happened, and how to prevent it. So this doesn't happen again to me or other Firefox users.

Thanks you

Asked by JayD22 5 iminyaka edlule

Last reply by FredMcD 5 iminyaka edlule

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Many pages are too wide; CTRL and + or - does not help

I finally uninstalled Chrome and put in Firefox. Haven't used it in years. On my screen most pages are "wide" -- so a horizontal scroll bar appears at the bottom of the p… (funda kabanzi)

I finally uninstalled Chrome and put in Firefox. Haven't used it in years.

On my screen most pages are "wide" -- so a horizontal scroll bar appears at the bottom of the page, and to see the very right hand side of the page, I have to scroll over.

I have tried the CTRL and - but all that does is shrink the text on the page. It doesn't make everything actually fit on the page horizontally. See the uploaded images of a question I found on this topic on this forum. Even though I've shrunk the font size down in the second one, I still see the horizontal scroll bar at the bottom. Even if I shrink it all the way to the minimum (which results in a tiny font I can't see), some of the page appears off-screen and has to be scrolled over to be seen.

I have tried for an hour to fix this and there doesn't seem to be any way. HELP!

Asked by ianchama 3 iminyaka edlule

Answered by jscher2000 3 iminyaka edlule

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Firefox profile missing message comes up when I try to install, the instructions all assume firefox is installed already.

I have a newish pc with windows 10, firefox has never been installed on this pc (as far as I remember). I download it, it installs, then a message comes up "Your Firefox … (funda kabanzi)

I have a newish pc with windows 10, firefox has never been installed on this pc (as far as I remember). I download it, it installs, then a message comes up "Your Firefox profile cannot be loaded, it may be missing or inaccessible." I've tried following the instructions but nothing has helped. Any ideas?

Asked by wenrob35 2 iminyaka edlule

Last reply by wenrob35 2 iminyaka edlule

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Problem: opening a link from a bookmark opens in an existing tab instead of a new tab

First, I just had a major system crash, had to re-install Linux Mint and through my own stupidity, relied on the wrong backups for my firefox configuration. So I lost my… (funda kabanzi)

First, I just had a major system crash, had to re-install Linux Mint and through my own stupidity, relied on the wrong backups for my firefox configuration. So I lost my Firefox 52 install with all of my extensions (that still worked). Now, I'm running v. 57 Quantum, and a few things aren't working correctly.

First, the MAJOR problem: when I open a link from a bookmark, it's clobbering an existing tab that I was using (that's why it was open, obviously). That is completely unsat and can not be allowed to continue. How do I correct this? I can't find the option under settings-->tabs to fix this problem.

Second issue (major annoyance): I can no longer create a bookmark directly in a bookmark folder on the bookmark toolbar. I used to be able to open that bookmark folder, and the first option was to bookmark the currently open tab. That option has vanished, and i use that all the time. How do I restore that?

Actually, one more issue: I have two tabs that are pinned and are supposed to be protected (i.e., nothing can clobber them, and I can't close them without deliberately turning the protection off (context menu right-clicking on tab). I need that back, because for some reason, firefox thinks it's ok to open a bookmark in those tabs, too, when it most definitely is NOT ok.

Thanks, Jim Graham

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by JimG 11 izinyanga ezidlule

Last reply by jscher2000 10 izinyanga ezidlule

Firefox crashing my Mac every time I open it.

Hi ---- Wondering if anyone can help with this. Every time I open Firefox (my default browser), I get a spinning wheel, the browser doesn't load and my whole system crash… (funda kabanzi)

Hi ---- Wondering if anyone can help with this. Every time I open Firefox (my default browser), I get a spinning wheel, the browser doesn't load and my whole system crashes.

I have tried reinstalling Firefox - same problem occurs. Anyone got any tips? I'm running a mac on El Capitan and have been for a while with no browser problems.

Asked by doregon 4 izinyanga ezidlule

Last reply by FredMcD 4 izinyanga ezidlule

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After update to 42, partial Load in memory (task manager) but virus software prevents dependent thread from completing but only 2nd & subsequent loads.

Task manager shows Firefox loaded as a service but has threads waiting to complete. There is no application shown in Task Manager (which seems reasonable as Firefox has n… (funda kabanzi)

Task manager shows Firefox loaded as a service but has threads waiting to complete. There is no application shown in Task Manager (which seems reasonable as Firefox has not loaded). There are no error messages. The " microsoft spinning circle " goes for a few seconds and then dissappears as if the program has loaded. Happens only after 2nd & subsequent loads after reboot. Firefox appears to work first time after reboot. This has only happened after upgrade to 42. Clean install makes no difference. Chrome works OK Has worked fine up until update 42. Already tried doing a clean install with the Inform Mozilla box cleared. Perhaps Firefox has started using a port that is blocked by the virus scanner? I get no logging for the virus scanner showing anything blocked. A full virus scan reveals nothing. Operating system is Windows 10 (64 bit)

Asked by berniek 5 iminyaka edlule

Answered by berniek 4 iminyaka edlule

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How do I uninstall on old version of Firefox in Win10

I have Mozilla Firefox 49.0.1 (x86 en-US) installed on my 64bit Win10 computer. I want to install a new version 55.0.2 (x64 en-GB) but cannot uninstall the old version. … (funda kabanzi)

I have Mozilla Firefox 49.0.1 (x86 en-US) installed on my 64bit Win10 computer. I want to install a new version 55.0.2 (x64 en-GB) but cannot uninstall the old version.

Asked by daveyontheroad 3 iminyaka edlule

Answered by Josh Ross 3 iminyaka edlule