Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

All of my bookmarks are gone after upgrading firefox.

Firefox stopped adding bookmarks so I tried to "refresh" it, because that was the advice on the support pages. It did nothing, however there is a folder on my desktop tha… (funda kabanzi)

Firefox stopped adding bookmarks so I tried to "refresh" it, because that was the advice on the support pages. It did nothing, however there is a folder on my desktop that says "old firefox data." I tried to upgrade Firefox by downloading and installing the latest version. It seems to have installed a brand new version and all of my personal data and bookmarks are gone. Is there any way of recovering these bookmarks?

Asked by swoisin 5 iminyaka edlule

Last reply by cor-el 5 iminyaka edlule

  • Okugcinwe kunqolobane

how do i re instate the direct link to amazon on my home page

I had the amazon logo on my homepage which gave me a direct link to their website. I have had many many problems with firefox. On one occasion I got a prompt to improve t… (funda kabanzi)

I had the amazon logo on my homepage which gave me a direct link to their website. I have had many many problems with firefox. On one occasion I got a prompt to improve the situation by refreshing firefox. This I did as a result I lost the link to amazon on my home page. The refresh did nothing to alleviate the many many problems I am having with firefox. How do I get the link to amazon back?

Asked by guesty 5 iminyaka edlule

Last reply by FredMcD 5 iminyaka edlule

  • Okugcinwe kunqolobane

Fix slowness - the refresh doesn't change anything - what's next?

Firefox is running very slow and when I try to refresh it as prompted, nothing changes. I'm not very technical and need clear instructions as to what to do next. Also, wh… (funda kabanzi)

Firefox is running very slow and when I try to refresh it as prompted, nothing changes. I'm not very technical and need clear instructions as to what to do next. Also, when I try to access LinkedIn, I can't and I don't know if that is a Firefox or linkedIn problem.

Asked by lenie5860 5 iminyaka edlule

Last reply by FredMcD 5 iminyaka edlule

  • Okugcinwe kunqolobane

this is F'ing ridiculous, I update Firefox and it is so different I cannot figure out how to do anything, and lost my bookmarks!

I only updated my Firefox because I got messages saying I should do this to make it work better. Now all I have is a big headache, I have already wasted hours trying to … (funda kabanzi)

I only updated my Firefox because I got messages saying I should do this to make it work better. Now all I have is a big headache, I have already wasted hours trying to figure out this whole new system. Like, where did my bookmarks go, and how do I even access them when I get them back installed. You Firefox people are really full of it, I never wanted a "new" system. Why can't you just leave a basic system for us old people that do not want to learn a new system every time you want to fill it up with new gizmos and bells and whistles? I guess I have to go back to using internet explorer, thanks for wasting my time.

Asked by dumbass2 5 iminyaka edlule

Last reply by cor-el 5 iminyaka edlule

  • Okugcinwe kunqolobane

I ran the "Refresh" and now I don't have Morning Coffee. Where do I get it?

Additionally, I can't access the "Make this page my Home page" utility either, and since I had Morning Coffee opening all those tabs as my home page, I'm a bit confused. … (funda kabanzi)

Additionally, I can't access the "Make this page my Home page" utility either, and since I had Morning Coffee opening all those tabs as my home page, I'm a bit confused. Right now I'm using the "Most Visited" and opening all the tabs. Is this the "New Normal" Helpful suggestions of a not overly technical nature appreciated. Thanks. I just checked your educated guesses about my current browser and OS, and I'll just add that I don't knowingly use Chrome anything.

Asked by der5997 5 iminyaka edlule

Last reply by FredMcD 5 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox deleted my pocket old addon and built a sluggish version of it instead.

Out of the blue firefox removed a bunch of add-ons with an update and deleted my pocket add on and integrated a sluggish version of it without my permission. Please help … (funda kabanzi)

Out of the blue firefox removed a bunch of add-ons with an update and deleted my pocket add on and integrated a sluggish version of it without my permission. Please help me disable this add on and install the old as things were before.

Asked by fbdc 4 iminyaka edlule

Last reply by John99 4 iminyaka edlule

  • Okugcinwe kunqolobane

Cannot get "old Firefox data" from desktop as unable to open Firefox.

In refreshing Firefox, saw it was stopped in the middle so I closed page. Now "old Firefox data" is on desktop and I am unable to return to app. Unable to open Firefox as… (funda kabanzi)

In refreshing Firefox, saw it was stopped in the middle so I closed page. Now "old Firefox data" is on desktop and I am unable to return to app. Unable to open Firefox as profile is "missing or inaccessible."

Asked by prprony 4 iminyaka edlule

Last reply by jscher2000 4 iminyaka edlule

  • Okugcinwe kunqolobane

I uninstalled firefox and re-installed my bookmarks were missing but were saved as an old mozila data file.How do I restore them?

I recently deleted firefox because of some problems but saved all the data in a folder.Now I have reinstalled and can't find a way to restore history/bookmarks etc. All o… (funda kabanzi)

I recently deleted firefox because of some problems but saved all the data in a folder.Now I have reinstalled and can't find a way to restore history/bookmarks etc. All of them are important so please help me.thank you

Asked by demmmz 4 iminyaka edlule

Last reply by FredMcD 4 iminyaka edlule

  • Okugcinwe kunqolobane

Under Options>Settings, until I used the Refresh suggestion, I was able to have Firefox/Advanced as my home page. It has disappeared. Where is it? It's usefl

I want to use the Firefox>Advanced search option. It has disappeared from Setup. Can anyone please state where it was moved to? This was very useful to narrow down a… (funda kabanzi)

I want to use the Firefox>Advanced search option. It has disappeared from Setup. Can anyone please state where it was moved to?

This was very useful to narrow down a search to include only those that were relevant to a search. Why has this been put out of reach? That is a simple question, and perhaps there is a technical reason that it had to be removed because of Microsoft's new Windows 10 (?) but will be put back later. It's like taking 10 steps backwards anytime a browser search is undertaken. Please note that Google, for example, still has this type of browser search interface, making what Firefox has done a downgrade.

I am sorry to be so critical, but to a certain extent we have all become captive to what is presented to us as Internet Search tools. Downgrades are a BIG disappointment. I have always thought that, even what we were presented as search tools was inadequate. For example, only one phrase was allowed, which could result in 100's of results, whereas two phrases would narrow the search considerably.

Now it seems that Firefox doesn't any longer even provide one phrase, a place for words that must be included and another place for words to be excluded. How does this represent progress?

Asked by MozillaFirefoxNewbie 4 iminyaka edlule

Last reply by jscher2000 4 iminyaka edlule

  • Okugcinwe kunqolobane

Reload of web page is not working properly

When I am trying to reload a web page ,Its shows that page is reloading but , Page's content does not change. Like If ,a webpage contain a Dropdown with three Option l… (funda kabanzi)

When I am trying to reload a web page ,Its shows that page is reloading but , Page's content does not change. Like If ,a webpage contain a Dropdown with three Option like 1.All 2. Account & 3.Administration.

We go to web page and select 2.Account option ,which is right, But Now if i press F5 then page will reload ,but in Mozilla browser Dropdown shows  option 2.Account is selected  and no action perferm.

But this is wrong , because if i reload this page ,then the dropdown selected value should be 1.All

Asked by askilltSupport 4 iminyaka edlule

Last reply by FredMcD 4 iminyaka edlule

  • Okugcinwe kunqolobane

I refreshed and an 'old firefox data' icon appeared. someone please help me restore my old profile.

I refreshed using windows xp and an "old firefox data" icon appeared. I lost absolutely all my useful information please help. call if you wish. No, call if you possibly … (funda kabanzi)

I refreshed using windows xp and an "old firefox data" icon appeared. I lost absolutely all my useful information please help. call if you wish. No, call if you possibly can. Removed by moderator for privacy

Asked by leroy2 4 iminyaka edlule

Last reply by FredMcD 4 iminyaka edlule

  • Okugcinwe kunqolobane

How do i back up just the vistits history, bookmarks and passwords nothing else ?

I want to backup only the history, bookmarks and the passwords to clean install Firefox (due to some problems with browsing) i don't want to backup any cookies, cashes, o… (funda kabanzi)

I want to backup only the history, bookmarks and the passwords to clean install Firefox (due to some problems with browsing) i don't want to backup any cookies, cashes, or extensions

I'm sorry if this was the wrong category but wasn't sure where to post this :)

Asked by Mohamed.Mostafa 4 iminyaka edlule

Last reply by cor-el 4 iminyaka edlule

  • Okugcinwe kunqolobane

bookmarks vannished after 42.0 auto update

As described in header. Auto update while watching film, crashed and then ran the updater during restart. MAC OSX El Capitain firefox 42.0 Have navigated to Library/appli… (funda kabanzi)

As described in header.

Auto update while watching film, crashed and then ran the updater during restart. MAC OSX El Capitain firefox 42.0

Have navigated to Library/application support/firefox/profiles/ /bookmarksbackup

presented with empty folder?

Any help appreciated.

Asked by Rols 4 iminyaka edlule

Last reply by cor-el 4 iminyaka edlule

  • Okugcinwe kunqolobane

How dare you install newest version of firefox in the way that i loose all my bookmarks, add ons and everything i have been saving/doing on previous version?

I did not approve any installations and it happened first firefox just crashed and after that i run it again and it crashed again and this time i see it has been reinstal… (funda kabanzi)

I did not approve any installations and it happened first firefox just crashed and after that i run it again and it crashed again and this time i see it has been reinstalled with loosing all i have been doing on firefox. What was this bullshit installation - it really pisses me off? Explain yourself? My configuration was that it would not install any updates - what is this invasion of privacy?

Asked by vissirkedaa 4 iminyaka edlule

Last reply by FredMcD 4 iminyaka edlule

  • Okugcinwe kunqolobane

Please Help

after cleaning, all my bookmarks, disappeared I was able to find old ones from august 5, 2015, but I am missing hundreds of the most recent Also I can not add any new boo… (funda kabanzi)

after cleaning, all my bookmarks, disappeared I was able to find old ones from august 5, 2015, but I am missing hundreds of the most recent Also I can not add any new bookmarks

Asked by christineboll 4 iminyaka edlule

Last reply by cor-el 4 iminyaka edlule

  • Okugcinwe kunqolobane

HELP no new password message ever arrives

For some months, I've tried to sign into my firefox account. It tells me you send new password email, but non ever arrives. Tonight when I started trying to figure out w… (funda kabanzi)

For some months, I've tried to sign into my firefox account. It tells me you send new password email, but non ever arrives. Tonight when I started trying to figure out why we are having such troubles, I got your "please donate" messages, and decided we could do that. At this point, I'm not so sure I'm glad I did sigh. Still not able to sign in, still no new password email, and when i clicked "refresh my firefox", it deleted all my add-ons. Hubby finally gave up an hour ago and went to bed. His Windows 8 laptop was working so slow he was discouraged.

We've used firefox for about 15 years, and have been very happy -- except when new updates come out and we have no clue what happened nor what to do.

Asked by silverladyaz 4 iminyaka edlule

Last reply by FredMcD 4 iminyaka edlule

  • Okugcinwe kunqolobane

“Old Firefox Data” folder just appeared on my desktop

Yesterday I noticed a folder on my desktop named "Old Firefox Data". In that folder were copies of two of my profiles (I have at least a dozen profiles set up). They are … (funda kabanzi)

Yesterday I noticed a folder on my desktop named "Old Firefox Data". In that folder were copies of two of my profiles (I have at least a dozen profiles set up). They are both dated 11/11/15 and timestamped about 35 minutes apart. I've researched it a bit and the information I got was that it is a folder created when one 'Refreshes Firefox'. I am fairly certain that I've never used that function. This happened just before or after Fx upgraded itself from v42 to v43.

A user of one of my extensions posted a message to my support forum that the same thing happened to him and he swears he never 'Refreshed Firefox'. in fact, he doesn't know how to do it even if he wanted. He said he got up to answer the phone and when he came back, his computer had re-booted, the folder appeared on his desktop and all his extensions were missing from Fx along with any customization of the UI.

Refreshing Firefox is not something that can easily be done accidentally. In fact, I can't even find a button to do this with Fx v43.

Is there any other way for that folder to be created other than 'Refreshing Firefox'?

Note: I realize there are similar questions on this board about this, but none of the answers really provide a satisfactory solution.

Asked by Shadoefax 4 iminyaka edlule

Last reply by the-edmeister 4 iminyaka edlule