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One site blank in Linux FF but not in Windows FF

https:\\archive.org works perfectly in Firefox on Win-10, but on a new Linux Mint install, (with default Firefox as included), this particular website simply displays as… (funda kabanzi)

https:\\archive.org works perfectly in Firefox on Win-10, but on a new Linux Mint install, (with default Firefox as included), this particular website simply displays as a blank white screen. Every other website I try on the Linux install works perfectly; it is only this one website which does not work.

There are no add-ons, no proxies, no security suites, nothing extra. I cleared all cookies and cache. Tried running FF in Protected Mode. Nothing seems to fix it.  There are no error messages displayed - just a blank white screen.

And, to make it worse, I am not particularly computer-literate, (I'm 82 years old...), so you will have to give me simple guidance if I need to get involved with deeper logging etc.

Asked by dmaxwell1 3 amahora adlule

Last reply by jscher2000 - Support Volunteer 25 imizuzu edlule

firefox ate my history

after downloading and installing v.126 of firefox, my history has disappeared. the browser is not generating new history from web site visits. the history is fixed perman… (funda kabanzi)

after downloading and installing v.126 of firefox, my history has disappeared. the browser is not generating new history from web site visits. the history is fixed permanently on a single web address. this is the web address of a site that is in my toolbar. this site cannot be deleted from the history. this site cannot be deleted through the preferences menu. the same site shows in the history file as the only site visited in the past several months, even though i have not visited that site in the past several months. the browser does not show my browsing history. the browser does not create a browsing history. my history function is permanently broken.

help?

Asked by drollere 1 ihora elidlule

Last reply by jscher2000 - Support Volunteer 59 imizuzu edlule

Firefox Can’t Open This Page

When I try to open a what may be a link in a page, which should bring up a PDF file, I think, I get the following: Firefox Can’t Open This Page To protect your securit… (funda kabanzi)

When I try to open a what may be a link in a page, which should bring up a PDF file, I think, I get the following:


Firefox Can’t Open This Page

To protect your security, api.medicare.gov will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

Learn more…

When I click on the Open Site in new Window button I get a new window with the following:


message "Unauthorized" context {} code null

Asked by kurt_matthys 1 ihora elidlule

Last reply by jscher2000 - Support Volunteer 1 ihora elidlule

mp4 videos fail to load using <video> tag

I am trying to add an mp4 video to my website using the following code: <video width="320" height="240" controls> <source src="images/###.mp4" type="video/mp… (funda kabanzi)

I am trying to add an mp4 video to my website using the following code:

<video width="320" height="240" controls>
  <source src="images/###.mp4" type="video/mp4">
</video>

where ### is the name of the video file. I get the following error message:

"No video with supported format or MIME type found."

In the console the following is displayed:

"Media resource http://127.0.0.1:5502/images/###.mp4 could not be decoded. video.html All candidate resources failed to load. Media load paused. video.html Media resource http://127.0.0.1:5502/images/###.mp4 could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_METADATA_ERR (0x806e0006)"

Runs just fine in Chrome and I have no pop-up blockers installed. Autoplay is set to be allowed for all websites.

Windows 11 version 23H2. Firefox version: 126.0 (64-bit)

Asked by crb001 1 usuku oludlule

Last reply by TyDraniu 9 amahora adlule

Printing emails

I have used Firefox for Windows for many years and have had no problems until recently. I have been unable to print my emails: when I click on the printer icon in the upp… (funda kabanzi)

I have used Firefox for Windows for many years and have had no problems until recently. I have been unable to print my emails: when I click on the printer icon in the upper right corner of an email nothing happens. I was wondering if there was something in the settings that was causing this problem. Thank you!

Asked by javajiving 14 amahora adlule

Last reply by jscher2000 - Support Volunteer 12 amahora adlule

credit card window

I am experiencing no window to enter my credit card number in. There is the window for the expiry date and CCC code. Just not the card number. I have tried numerous websi… (funda kabanzi)

I am experiencing no window to enter my credit card number in. There is the window for the expiry date and CCC code. Just not the card number. I have tried numerous websites that I would never buy anything from just to test the failure and it repeats on all the sites I have tried including government payment site.

Asked by jjnowayhosa 18 amahora adlule

Last reply by jonzn4SUSE 17 amahora adlule

Cannot reorder or detach tabs after having done it once

So I have an issue where I am unable to reorder or detach tabs after having detached one tab. When I start Firefox I am able to reorder my tabs as much as I want, but onc… (funda kabanzi)

So I have an issue where I am unable to reorder or detach tabs after having detached one tab. When I start Firefox I am able to reorder my tabs as much as I want, but once I detach one tab both functionalities do not work anymore.

- Firefox version 126.0 on Kubuntu 24.04 - After restarting Firefox I am able to do it again once - After rebooting I am also able to do it again once - The same issue in private window - I have refreshed Firefox through Help -> More troubleshooting information - Disabled all my add-ons - Tried it in Troubleshoot mode

I cannot seem to find a real answer online. Does somebody here have a solution for me :-)?

Asked by legousk 6 ezinsukwini ezidlule

Last reply by jonzn4SUSE 17 amahora adlule

Closing a tab next to an unloaded one jumps to previous tab

Hi, If I have an unloaded tab on right of the current tab and I close the current one, instead of going to the right tab, which is the unloaded one, it jumps to another … (funda kabanzi)

Hi,

If I have an unloaded tab on right of the current tab and I close the current one, instead of going to the right tab, which is the unloaded one, it jumps to another tab which I'm not sure has what relation to it, it certainly is not the tab that opened it.

I removed every modified entry of "Browser.tab" in About:Config, installed "Select After Closing Tab", no result.

Thanks

Asked by Silliness7034 3 ezinsukwini ezidlule

Last reply by jscher2000 - Support Volunteer 19 amahora adlule

Cannot download anything any addon refuse to install.

As title- Cannot download for example webm format, but jpg is okay. cannot install any addon, theme or anything. DRM didnt install as well. i was trying reinstall, refres… (funda kabanzi)

As title- Cannot download for example webm format, but jpg is okay. cannot install any addon, theme or anything. DRM didnt install as well. i was trying reinstall, refreshing browser, rebooting.

Asked by pancerny 1 isonto elidlule

Last reply by Paul 19 amahora adlule

Firefox jumps unloaded tabs when closing an adjacent one

If you close a tab that is next to one or more unloaded tabs, firefox jumps those and opens the next one that is loaded. Is there a way to disable this so upon closing it… (funda kabanzi)

If you close a tab that is next to one or more unloaded tabs, firefox jumps those and opens the next one that is loaded. Is there a way to disable this so upon closing it would open the right tab, whether loaded or not. I tried "Select After Closing" add-on, didn't fix it. Disabled Auto Unloading via about:config, same result.

Asked by Silliness7034 21 amahora adlule

Last reply by jscher2000 - Support Volunteer 19 amahora adlule

Secure Connection Failed

I am getting "Secure Connection Failed", Ive seen literally hundereds of same error also exist here. Like most of default solution (which is below) did not work for me. M… (funda kabanzi)

I am getting "Secure Connection Failed", Ive seen literally hundereds of same error also exist here. Like most of default solution (which is below) did not work for me. My laptops time is correct, And I highly doubt reddit and most of internet has issue with its security certificates. And other browser works just fine. So What is my solution other than immigrating to new browser?

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect?as=u&utm_source=inproduct

Asked by sinan50563 2 ezinsukwini ezidlule

Last reply by jscher2000 - Support Volunteer 20 amahora adlule

Extensions Greyed Out

Hi, I've recently downloaded firefox and trying to add extensions that were similar to the ones I used on chrome. My problem is that all the extensions (Hoverzoom, Short … (funda kabanzi)

Hi, I've recently downloaded firefox and trying to add extensions that were similar to the ones I used on chrome. My problem is that all the extensions (Hoverzoom, Short Keys) in the extensions tab in the toolbar and appear to not be working (both in private and normal browsing). However the extensions (Ublock, SponsorBlock) that have their own icon on the toolbar seem to be working fine.

I've attached a reference image,

Any help would be greatly appreciated.

Asked by adidbz 2 ezinsukwini ezidlule

Last reply by MarkRH 1 usuku oludlule

a second browsing tab crashes

If I open a second tab on the screen it says the connection has crashed and keeps doing it if you try again. If you reset it resets Firefox including the other tab. … (funda kabanzi)

If I open a second tab on the screen it says the connection has crashed and keeps doing it if you try again. If you reset it resets Firefox including the other tab.

Asked by Alan 1 usuku oludlule

Last reply by Paul 1 usuku oludlule

right click menu fixed size and position

When I do right mouse click on page, depending on the mouse cursor position, context menu appears and I need to scroll up or down to access appropriate item. I thought I … (funda kabanzi)

When I do right mouse click on page, depending on the mouse cursor position, context menu appears and I need to scroll up or down to access appropriate item. I thought I need to try and fix size and position of a page context menu. Is it possible? I believe it may depend on the screen size and resolution and how many entries add-ons add to right click menu. Examples: https://imgur.com/nocb5kK.png https://i.imgur.com/yNeNJQh.png

Asked by mx500 3 ezinsukwini ezidlule

Last reply by jonzn4SUSE 1 usuku oludlule

Copy pasting URL doesn't make a clickable link to the website, but instead the URL as string of text

On Edge or other search engines I've been able to highlight, copy and past a web address where the pasted result is a clickable link to the website, but this doesn't work… (funda kabanzi)

On Edge or other search engines I've been able to highlight, copy and past a web address where the pasted result is a clickable link to the website, but this doesn't work for Firefox. I have looked through the settings and other questions online, but found no solution, from what I can see people more often ask about the opposite issue to mine. Is this a limitation of the search engine or am I dumb?

Asked by Frank Scraprobot 1 usuku oludlule

Last reply by Paul 1 usuku oludlule

Import password csv file from Roboform to Firefox

I'm trying to import a password csv file generated by Roboform into firefox password editor. I've exported the csv file from Roboform but when I try to import to the Fir… (funda kabanzi)

I'm trying to import a password csv file generated by Roboform into firefox password editor. I've exported the csv file from Roboform but when I try to import to the Firefox password page I get: "Incorrect or missing column headers. Make sure the file includes columns for username, password and URL". The csv file does have column headings. Is there a way to do this?

Asked by cmcconnaha 1 usuku oludlule

Last reply by cor-el 1 usuku oludlule