I-Firefox Isithangami Sokwesekwa

I have 5 tabs that point to sites that I use for my job. These tabs sometimes disappear after Firefox upgrades, but sometimes they disappear after rebooting my PC or shutting the browser and reopening it.

Please tell me how to keep this from happening or how to best recover my tabs when they disappear.

I have been a Firefox user since the "beginning" and really don't want to switch browsers. Also I contribute to Mozilla every month amounting to about 60 dollars a year, so I am a believer, but losing and having to recreate these tabs is really a hassle and slows my productivity.

Thank you for your help. Jane Pickens Waukegan, Illinois Cell 847-772-1199

Hi, I'm having issues with Firefox running on macOS. It says "server not found" and I've tried pretty much everything, but it's still not working. I've followed all the steps on the wiki, but nothing has helped. My internet connection is fine, as Safari is running just fine.

I have been using Firefox for over a decade. My doctors systems use MyChart for communication with patients. All of a sudden, it takes minutes to load ANY and EVERY page. Their IT says it is Firefox is not compatible with MyChart. Why all of a sudden is it not compatible??? I don't want to use Edge or Chrome....especially edge.

Prompting window for primary password failed to show up after this upgrade.

1. when I opened Firefox, it did not show up. 2. when I opened about:logins, it did not show up but alerted that I should enter primary password to access passwords. There was a "Log in" button after the alert, but nothing happened after I clicked that. 3. I can't access any of my password unless I remove Primary password.

Any idea?

Windows 11 system info:

Edition Windows 11 Pro Version 23H2 Installed on ‎17/‎06/‎2023 OS build 22631.3672 Experience Windows Feature Experience Pack 1000.22700.1009.0

I get the message: "Uh oh, we couldn't load this page at the moment. Thank you for your patience as we work on this. Please try going back to the home page or logging out" when trying to login to a patient portal site. I have previously logged into this site on numerous occasions and I can login using Safari. I've cleared the cache, cookies and history, rebooted Firefox and even threw in a few chants for good measure - nothing helped! I've not changed settings recently either. I'm at a loss, can you please help? Thank you, Edouard Cantin.

For several months I have been experiencing very frequent tab crashes and overall freezes in Firefox. I have tried removing all extensions and starting in safe mode, but nothing has solved it. I have reinstalled Firefox and updated all of my drivers. There doesn't seem to be any pattern to what causes the crashes and freezes. They can happen any time and on any website. They happen around 5 times an hour. I do not know how to troubleshoot any further.

This has been a problem for a while, currently on Firefox 126.0 and Nvidia 550.78. I can work around the problem by forcing webrender to use software mode.

When using HW accelerated webrender with my Nvidia graphics card everything works fine until the PC wakes from sleep, then graphics are broken and Firefox needs restarting. Most noticeable for me is when looking at Grafana graphs they will look like random lines, and my Frigate NVR snapshots only display some of the time.

Is there anywhere in Firefox that will show a log of any error messages to do with the graphics card? I would like to try and fix the problem rather than disabling HW acceleration, but with no logs to look at that is impossible. No other programs seem to have a problem with resuming from sleep, and no error messages are shown in any of the system logs.

Didn't have this problem before but after a couple days ago, I didn't know what changes happened to my computer but most of the program wouldn't work except I have to run it as administrator. The download problem occurred when suddenly my FF always froze no matter if I closed it or not. So I just refresh my FF and copy my profile from the old backup data that FF generated and just pasted all of them on my new profile. The problem is that after I tries to download warcraft 3 maps from google drive, the download always occurs as failed. I don't have this problem when I tried it with Edge. Running FF as admin doesn't worked either. Neither as when I run FF as refresh without any extension. Downloading stuffs with IDM (Internet Download Manager) does not have any problems. Just now, I try to download a .xlsx files from my workplace websites. After I click on the download or the file itself, nothing occurs as if nothing happened. This is giving me a headaches so I came here to give it a try if anyone can help me fix this problem.

Hello,

I am experiencing an issue related to the Vanguard anti-cheat system used by Riot Games, specifically in relation to League of Legends. After installing the game and Vanguard, I am unable to open Firefox. When I try to launch Firefox, nothing happens. However, if I change the name of the firefox.exe file, I can start Firefox on a different profile, but it only works for a short period before becoming unresponsive. None of the options or tabs respond after that.

Could you please provide assistance on how to resolve this issue?

Thank you.

i cant get firefox to open main page no matter what i try. Ive download it a few times and then it ask me to no let it fix it i did and then it still wont open.use firefox more than any site. ty if you can help.

Hello everyone! I have a really nasty problem (for almost 3 years now) that I just can't get a handle on (and I don't know the root cause 100% either). Here's my situation:

• We have a self-check-in terminal (kiosk) that is used in hotels
• The terminal runs a web app in FF full-screen kiosk mode (-kiosk flag)
• 99% of the time everything works fine and without any problems
• Sometimes though, the problem occurs that the entire browser content no longer responds to touch events
• My app continues to run, we see the visual feedback from the touch monitor, but Firefox no longer responds to anything
• If you connect via AnyDesk (our remote maintenance tool), you can click with the mouse
• Even the DevTools don't respond to touch interactions
• As I said, everything is fine via mouse interaction (remote)

What I have already tried:

• Disable hardware acceleration
• Browser restart every day at 4:00AM (so far so good, but it still happens sometimes in between of these restart windows)
• Set the widget.windows.window_occlusion_tracking.enabled to "disabled" - I read that the problem could be related to that

Does anyone know the problem and can help me? It's really critical for our business, as the guest cannot interact with the device and only a browser restart helps.

One more thing: I saw today that a second Firefox.exe process was running. After killing it, it worked again. What kind of process could it be that is affecting the main app so much?

THANK YOU

This pops up every few hours. Sometimes it pops up invisible but steals focus from the main window. How can this be disabled?

I tried all methods that have been mentioned everywhere on the Internet, including policy.json, Group Policy on Windows, etc. Nothing disables this nagging yet.

I have installed firefox in my laptop for years. after latest update, firefox runs just fine only for the 1st time, then after closing the app / restarting the laptop, firefox keep giving error (attached) I have tried to refresh, run troubleshoot mode, uninstall and reinstall again at one point I was able to recreate the issue only after reinstalling firefox 126.0.1 portable version and then syncing to the profile ( run ok for 1st time, then it broke down after closing it) The problem also seems repeatable using firefox 115 protable Now, I tried to reinstall the portable version from scratch, it keeps hitting same error from 1st run

I have also double check the firewall and antivirus to make its not blocking All other browsers works just fine

How can I check what is being loaded on my computer with my browser Firefox when I start up Firefox. It takes too long for my homepage to load compared to other browsers. Can someone help so I can determine what is being loaded when I start up my browser Firefox? Thank you.

When using amazon the login and page load times are excessively long. More often than not I can open MSN, load amazon, login, and find what I'm looking for before Firefox has completed signing me in or searching for an item. This is not a once in a while problem, it happens every time with amazon, some times worse than other times. Ive deleted and reloaded Firefox, cleared all history and tried as many other things that I could find online to try, none of which helped.

When ever I play a game, the video I have playing (yes I need that stimulation) all of a sudden just freezes I can hear the audio but the video just freezes unless I click back onto the browser

I'm a long time FF user, the developer edition is my preferred browser. It suddenly started crashing, a complete removal and new install did not help.I posted a help question a couple of weeks ago but no workable solution surfaced unfortunately. I assume the problem is still the same.

ps. I'm currently using the standard FF verison and it runs smooth as ever....

The most recent crash report:

AbortMessage: xpcom_runtime_abort(###!!! ABORT: file resource://gre/modules/JSONFile.sys.mjs:126) Accessibility: Active AccessibilityClient: unchecky_bg.exe|1.2.0.0 AccessibilityInProcClient: 0x400 AdapterDeviceID: 0x2486 AdapterDriverVersion: 31.0.15.5168 AdapterSubsysID: 39711028 AdapterVendorID: 0x10de Add-ons: %40contain-facebook:2.3.11,bookmarksorganizer%40agenedia.com:4.1.1,firefox%40ghostery.com:8.12.11,jid1-KKzOGWgsW3Ao4Q%40jetpack:3.5.0,jid1-MnnxcxisBPnSXQ%40jetpack:2024.5.27,jid1-ZAdIEUB7XOzOJw%40jetpack:2024.4.26,nortonsafeweb%40symantec.com:3.22.0.2,uBlock0%40raymondhill.net:1.57.2,%7B17c7f098-dbb8-4f15-ad39-8b578da80f7e%7D:0.9.7.1,%7B9AA46F4F-4DC7-4c06-97AF-5035170634FE%7D:16.83,dont-track-me-google%40robwu.nl:4.28,firefox-extension%40deepl.com:1.12.3,sponsorBlocker%40ajay.app:5.6,CookieAutoDelete%40kennydo.com:3.8.2,firefox-translations-addon%40mozilla.org:1.3.4buildid20230720.091143,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,webcompat-reporter%40mozilla.org:2.1.0,webcompat%40mozilla.org:125.1.0,default-theme%40mozilla.org:1.3,google%40search.mozilla.org:1.4,wikipedia%40search.mozilla.org:1.3,bing%40search.mozilla.org:1.6,ddg%40search.mozilla.org:1.4,addons-search-detection%40mozilla.com:2.0.0,ebay%40search.mozilla.org:1.4 AsyncShutdownTimeout: {"phase":"IOUtils: waiting for profileBeforeChange IO to complete","conditions":[{"name":"JSON store: writing data for 'targeting.snapshot'","state":{"sanitizedBasename":"targeting.snapshot"},"filename":"resource://gre/modules/JSONFile.sys.mjs","lineNumber":126,"stack":["resource://gre/modules/JSONFile.sys.mjs:JSONFile:126","resource://gre/modules/BackgroundUpdate.sys.mjs:scheduleFirefoxMessagingSystemTargetingSnapshotting:766","resource:///modules/BrowserGlue.sys.mjs:task:3039","resource:///modules/BrowserGlue.sys.mjs:_scheduleStartupIdleTasks/<:3177"]}]} AvailablePageFile: 12386869248 AvailablePhysicalMemory: 6176493568 AvailableVirtualMemory: 138531053895680 BackgroundTaskMode: 0 BuildID: 20240529091551 CPUMicrocodeVersion: 0x5d ContentSandboxCapable: 1 ContentSandboxLevel: 6 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1717081387 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true GPUProcessLaunchCount: 1 GPUProcessStatus: Running GpuSandboxLevel: 1 HeadlessMode: 0 InstallTime: 1717081240 LastInteractionDuration: 56 LastStartupWasCrash: 0 LauncherProcessState: 0 ModuleSignatureInfo: {"Microsoft Windows":["wscapi.dll","windows.internal.shell.broker.dll","CryptoWinRT.dll","Windows.Security.Integrity.dll","PCShellCommonProxyStub.dll","explorerframe.dll","dataexchange.dll","wpnapps.dll","linkinfo.dll","twinapi.dll","wsock32.dll","Windows.ApplicationModel.dll","ktmw32.dll","nlansp_c.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","cryptngc.dll","OneCoreCommonProxyStub.dll","dbgcore.dll","webauthn.dll","directmanipulation.dll","wininet.dll","textinputframework.dll","ondemandconnroutehelper.dll","OneCoreUAPCommonProxyStub.dll","AudioSes.dll","Windows.Globalization.dll","CoreUIComponents.dll","avrt.dll","directxdatabasehelper.dll","mscms.dll","oleacc.dll","iertutil.dll","srvcli.dll","urlmon.dll","twinapi.appcore.dll","Windows.UI.Immersive.dll","Windows.UI.dll","Bcp47Langs.dll","winmm.dll","msimg32.dll","windows.staterepositorycore.dll","Windows.System.Launcher.dll","MMDevAPI.dll","npmproxy.dll","FWPUCLNT.DLL","wshbth.dll","dhcpcsvc.dll","winhttp.dll","dhcpcsvc6.DLL","version.dll","rasadhlp.dll","netprofm.dll","msvcp110_win.dll","taskschd.dll","propsys.dll","DWrite.dll","dcomp.dll","CoreMessaging.dll","uxtheme.dll","dxgi.dll","dwmapi.dll","winnsi.dll","DXCore.dll","dbghelp.dll","WinTypes.dll","windows.storage.dll","slc.dll","winsta.dll","netutils.dll","IPHLPAPI.DLL","dnsapi.dll","umpdc.dll","powrprof.dll","wtsapi32.dll","WTDSENSOR.dll","rsaenh.dll","kernel.appcore.dll","ntmarta.dll","sspicli.dll","mswsock.dll","cryptsp.dll","cryptbase.dll","msasn1.dll","ntasn1.dll","ncrypt.dll","devobj.dll","cfgmgr32.dll","sxs.dll","profapi.dll","KERNELBASE.dll","bcryptPrimitives.dll","gdi32full.dll","bcrypt.dll","ucrtbase.dll","win32u.dll","wintrust.dll","msvcp_win.dll","crypt32.dll","msctf.dll","ws2_32.dll","imagehlp.dll","msvcrt.dll","advapi32.dll","rpcrt4.dll","shlwapi.dll","ole32.dll","oleaut32.dll","nsi.dll","clbcatq.dll","SHCore.dll","gdi32.dll","kernel32.dll","imm32.dll","combase.dll","shell32.dll","setupapi.dll","psapi.dll","sechost.dll","user32.dll","ntdll.dll"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","VCRUNTIME140.dll","msvcp140.dll","vcruntime140.dll","vcruntime140_1.dll","VCRUNTIME140_1.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","gkcodecs.dll","nss3.dll","mozglue.dll","freebl3.dll","lgpllibs.dll","osclientcerts.dll","nssckbi.dll","softokn3.dll"]} MozCrashReason: [Parent 13304, Main Thread] ###!!! ABORT: file resource://gre/modules/JSONFile.sys.mjs:126 Notes: FP(D00-L1000-W0000100-T00) Has dual GPUs. GPU #2: AdapterVendorID2: 0x8086, AdapterDeviceID2: 0x4c8a, AdapterSubsysID2: 39711028, AdapterDriverVersion2: 31.0.101.4953DWrite? DWrite+ WR? WR+ xpcom_runtime_abort(###!!! ABORT: file resource://gre/modules/JSONFile.sys.mjs:126) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox QuotaManagerStorageIsNetworkResource: 0 RDDProcessStatus: Running ReleaseChannel: aurora SafeMode: 0 ShutdownProgress: profile-before-change ShutdownReason: AppClose StartupCacheValid: 0 StartupCrash: 0 StartupTime: 1717081270 SubmittedFrom: Client SystemMemoryUsePercentage: 81 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20240529091551","version":"127.0","vendor":"Mozilla","displayVersion":"127.0b8","platformVersion":"127.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":32369,"virtualMaxMB":134217728,"cpu":{"isWindowsSMode":false,"count":16,"cores":8,"vendor":"GenuineIntel","name":"11th Gen 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XPCOMSpinEventLoopStack: default: AsyncShutdown Spinner for profile-before-change useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.bold text

Every time I attempt to download a file today, no matter what it is or where it's from, it pops up saying that the download failed immediately. I can download through Edge or other browsers, just not Firefox (or any Firefox offshoots like LibreWolf). Not sure what's causing it, I've run a whole gambit of troubleshooting options, including:

• Checking my connection
• Checking my drive's space (plenty)
• Changing the download path
• Reset the download folder in about:config
• Rebooting my computer
• Clearing my downloads
• Trying a new profile
• Run a MalwareBytes scan
• Closed MalwareBytes and turned off my firewall
• Ensured OneDrive is disabled
• Refreshed Firefox
• Did a clean install

Nothing works. The only thing I found that gives me any kind of clue is this error message in my about:support: ""NotAllowedError: Could not create unique file in `C:\Users\[my name redacted]\AppData\Local\Temp' (NS_ERROR_FILE_ACCESS_DENIED"" It seems like Firefox is trying to write to Temp and can't get the permissions, but I'm not sure why that would be or how to fix it. I have tried googling my butt off, but I'm not finding anything helpful - I may just be blind.

If anyone has any idea how to fix this, it'd be much appreciated!

i updated my browser and now everything is gone, my extentions wont open as its in "safe mode", none of my browsing history is saved anymore. should I delete firefox and reinstall it?

Dear Firefox support community

Greetings from southern Germany, near Lake Constance :-)

I have issues since a few months that Firefox loads website only when I actively click on the app and put in foreground. Then the tabs start loading. Why is that?

After startup of Windows 10, I usually run a little batch script of mine starting various applications such as Outlook, Notepad++ etc, including Firefox along with my favourite websites, just like this:

start "" "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Firefox.lnk" https://de.wikipedia.org https://www.google.de [and more...]

So Firefox loads and opens all the tabs in the background, while other apps such as Outlook or Notepad++ come in the foreground. I read mails etc. before I decide to check e.g. Wikipedia. So it might take 5 minutes after Firefox got opened before I actively put it in the foreground. THEN I see no websites got loaded, and THEN Firefox starts to load the websites, which then takes the normal amount of time of a few seconds.

I wonder why Firefox does not load all my requested websites directly after start in the background.

An annoying side effect is, when still in Outlook and clicking on a website link in an email, it won't open in Firefox, most likely due to that reason that Firefox still waits for all the other websites to load. I need to put it into foreground, wait for the loading process to complete, and then go back to the email and click on the link again.

Any ideas would be greatly appreciated!

Many thanks in advance for your assistance & Best regards Volker