I am writing from an enterprise environment and I have been directed to the community page by Mozilla support to seek answers. This approach seems somewhat unreasonable f… (funda kabanzi)
I am writing from an enterprise environment and I have been directed to the community page by Mozilla support to seek answers. This approach seems somewhat unreasonable for an enterprise setting and it has led me to consider discontinuing their product within our organization. I had requested support to send me a copy of my previous correspondence as I had forgotten some details, but this request was ignored, which is disappointing.
I am skeptical about receiving the help or answers I need here. If there is a more direct line to Mozilla support, I would greatly appreciate being redirected there.
We are currently using Firefox 121.0 and are attempting to implement the Applied Epic extension. I have updated the ADMX policy.
Originally, the reg key flip I created did work but something has changed since then.
See screenshot of this. I followed the guide provided at https://github.com/mozilla/policy-templates/blob/v5.5/docs/index.md, which instructed me to place the registry key in Software\Policies\Mozilla\Firefox\Extensions\Install\1. However, the guide did not specify whether this should be in HKLM or HKCU. I tried this instead, and it did not work.
I also attempted to implement the extension via GPO, but this was unsuccessful. I tried the new Extension Management system as well, but to no avail.
Here is the JSON configuration I used:
{
"AppliedEpicExtension@gmail.com": {
"installation_mode": "force_installed",
"install_url": "https://addons.mozilla.org/firefox/downloads/file/4143256/applied_epic_extension-3.16.3.xpi"
}
}
Despite following the guide and trying multiple methods, none of the options seem to work. I would appreciate any guidance on what I might be doing wrong.
