Kukhonjiswa imibuzo ethegiwe:

Thunderbird not connecting to server. Cannot send or receive emails.

Thunderbird not connecting to server. It says timds out and an error occurred connecting to mobile.charter.net. I can neither send or receive emails. This started 8/20… (funda kabanzi)

Thunderbird not connecting to server. It says timds out and an error occurred connecting to mobile.charter.net. I can neither send or receive emails. This started 8/20/2026

Open 31 9

Closed Tab Groups can't be found

I had multiple tab groups which I had chosen to save and close. These tab groups have now completely disappeared and I cannot find them. When I began using Tab Groups, I … (funda kabanzi)

I had multiple tab groups which I had chosen to save and close. These tab groups have now completely disappeared and I cannot find them. When I began using Tab Groups, I had checked and there was no information stating that unopened tab groups would be deleted. I want these groups back. If I had known Tab Groups would disappear, I would have saved my tabs into a folder. The only Tab Groups that show up now are under "Recent tab groups". If tab groups are going to be deleted after a set period of time, it should be stated clearly in the tab group settings. It would also be really useful to archive them into a bookmarked folder so people don't unexpectedly lose hours of research.

Open 1 2

Email filter problem after update

I'm new to the community and don't really know how things work, so maybe this is the wrong place for this. I had a seemingly catastrophic problem after updating yesterday… (funda kabanzi)

I'm new to the community and don't really know how things work, so maybe this is the wrong place for this. I had a seemingly catastrophic problem after updating yesterday. All of the emails sitting in my inbox disappeared, and were gone from the yahoo server as well. Long story short, I figured out what happened. In my filter rules I sometimes had a blank entry at the end of the list. Previously that had been ignored, but after the update it is now treated as a match. So the first filter that had a blank in it caused everything in my inbox to be moved to a certain folder in my Local Folders. Obviously, it would be legitimate to not allow blank entries in the filters, but once you've allowed it, you really shouldn't make a change. In the end the solution was simple, but it wasted a fair portion of my day figuring it out.

Open 2 2

Firefox Frequently Becomes “Not Responding” and Fails to Load Websites on Windows 11

Hi Mozilla team, I’d like to report a serious issue with Firefox lately. The browser has been performing very poorly and frequently becomes “Not Responding.” In many case… (funda kabanzi)

Hi Mozilla team,

I’d like to report a serious issue with Firefox lately. The browser has been performing very poorly and frequently becomes “Not Responding.” In many cases, websites fail to load properly or get stuck indefinitely, even though my internet connection is working normally.

I’m experiencing these issues on the latest version of Windows 11 with the latest version of Firefox. This has become quite frustrating and significantly affects my daily browsing experience.

I hope the Firefox team can investigate these stability and website-loading issues and provide a fix soon. Firefox used to be much more reliable, but recently the overall experience has been very disappointing.

Thank you.

Open 1

Special Ring

I have Win11, Thunderbird Windows MSIX packagethunderbird-MSIX - 1.0, and several accounts (The box below won't take anything past "Thunderbird Window.") I'm looking for … (funda kabanzi)

I have Win11, Thunderbird Windows MSIX packagethunderbird-MSIX - 1.0, and several accounts (The box below won't take anything past "Thunderbird Window.")

I'm looking for some way to make a different ring either for one of the accounts or for certain domains or for a subfolder -- any way that I'll know when something comes in from specific domains. The special ring(s) can be for each of the two domains or both of them. Can that be done?

Open 6 1

The free firefox 50GB browser vpn fully cuts my browser's wifi connection, potential DNS over HTTPs issues.

Whenever I turn the free 50GN Firefox VPN on, regardless of the set VPN location, my connection immediately cuts. I've tried refreshing Firefox, raising and lowering my s… (funda kabanzi)

Whenever I turn the free 50GN Firefox VPN on, regardless of the set VPN location, my connection immediately cuts. I've tried refreshing Firefox, raising and lowering my security and DNS over HTTPs settings, clearing DNS cache, and updating Firefox, but none of these attempts fixed it. I can tell its the VPN since everything will load again after I turn it off.

When I had my DNS over HTTPs set to default, it used to say I was connected to cloudflare, but after trying the VPN with it set to off or custom, it now says "DNS over HTTPs is off" when set to default. When I turned on the VPN while the default setting was on, it gave me an error message regarding cloudflare that I can't remember or recreate now that the "DNS over HTTPs is off" at all times. It will only say I'm using cloudflare on the custom setting.

I had a similar issue to this issue a couple months ago, but I resolved it by putting my security settings to default. This time, it seems to be a bit more complex than that.

Open 1 1

I have login problem that you describe, but offer no solution

Got this error: Your connection may not be private An app or service may see your encrypted traffic from this site. Learn more Now I know what may be causing it but you … (funda kabanzi)

Got this error: Your connection may not be private An app or service may see your encrypted traffic from this site. Learn more

Now I know what may be causing it but you offer no solution.

Open 4 1

Change keyboard shortcuts for previous and next tabs

Hello! It's great there is finally a way to change keyboard shortcuts. However, I cannot find a way to change the keyboard shortcuts for previous and next tabs. Ctrl+tab… (funda kabanzi)

Hello!

It's great there is finally a way to change keyboard shortcuts. However, I cannot find a way to change the keyboard shortcuts for previous and next tabs. Ctrl+tab and ctrl+shift+tab are not very comfortable positions. I would much rather have it something like ctrl+alt+left or right.

Is this something I will be able to do soon? or maybe the setting is there and I am just being blind?

Thanks

Open 1

Messages are duplicated

For some reason, yesterday about early afternoon, after an email deleting session, I got the same set of emails in my Inbox, but duplicated. I hadn't done anything, I had… (funda kabanzi)

For some reason, yesterday about early afternoon, after an email deleting session, I got the same set of emails in my Inbox, but duplicated. I hadn't done anything, I hadn't restarted, they just appeared, And now, they are going to another folder altogether and not by Inbox! Also, some of the filters no longer work. Anyone else experienced this? I am using TB 155.0 on W11.

Open

firefox vpn is pickest the fastest location rather than the location i choose

no matter what location I pick the built in VPN picks the fastest/closest location, it happens both on my desktop PC and laptop. restarting pc/browser, and turning vpn of… (funda kabanzi)

no matter what location I pick the built in VPN picks the fastest/closest location, it happens both on my desktop PC and laptop. restarting pc/browser, and turning vpn off n on dont work either

Open 1

Can`t send emails

.I get this meassage when I try to send an email from my thunderbird account - Sending of the message failed An error occurred while sending mail. The mail server respond… (funda kabanzi)

.I get this meassage when I try to send an email from my thunderbird account - Sending of the message failed An error occurred while sending mail. The mail server responded: This account has been disabled due to suspicious activity.. Please verify that your email address is correct in your account settings and try again.

Open 4

Greetings. When I try to put in a new bookmark, the location scroll locks more often than not. Very frustrating. Have to reopen several times for positive response. How to correct?

I continuously have a problem trying to get the location scroll bar to execute when I bookmark an item. It never scrolls twice consecutively, and I have to keep opening … (funda kabanzi)

I continuously have a problem trying to get the location scroll bar to execute when I bookmark an item. It never scrolls twice consecutively, and I have to keep opening and closing the scroll to get it to function properly. I bookmark several news articles, stories, etc. every day, and I get kinda snarly after awhile. Any relevant help would be welcome and appreciated. Thanks.

Open

Not saveing bookmarks and passwords; wrong windows

1- Firefox shows I have windows 10. Not so. I have windows 11 home, version 25H2. This may be problem that causes the issues. 2- Since Update months ago, profiles, bookma… (funda kabanzi)

1- Firefox shows I have windows 10. Not so. I have windows 11 home, version 25H2. This may be problem that causes the issues. 2- Since Update months ago, profiles, bookmarks and passwords disappear constantly only for me to replace manually the bookmarks and passwords to disappear over and over again. Don't need multiple profiles just one that works as in the good old days. Used it for years but cannot find help and ready to delete and just use microsoft edge. Totally out of patience. ?????????????????????????????????????????????????????????????????????

Open

Authentication error (Outlook)

Hi, I'm trying to move from outlook and use thunderbird. But every time I try to login using my outlook email account I get an 'authentication error'. I tried to look on… (funda kabanzi)

Hi, I'm trying to move from outlook and use thunderbird. But every time I try to login using my outlook email account I get an 'authentication error'. I tried to look online for the solution, but haven't found it.

Anyone able to help

Open 2

I can't sync my Firefox profile.

I'm using Firefox since 2013. Whenever I reset windows I always keep a copy of my profile folder. You can check the attachment. There is 83 copies of backup. About my ema… (funda kabanzi)

I'm using Firefox since 2013. Whenever I reset windows I always keep a copy of my profile folder. You can check the attachment. There is 83 copies of backup.

About my email address linked to Firefox [redacted] @ovi.com, Account Disconnected, Sync is off. Sign In to synch hit the OTP wall and OVI email is discontinued. Here is important details: "Nokia Mail powered by Yahoo was discontinued in March 2015. Beginning in March 2015, users were no longer able to sign in, access their existing emails, or send and receive new messages using their Nokia Mail or Nokia Chat address. If they want to save their existing emails, they must copy their existing Nokia Mail to another email service or to their computer before March 2015" Source: https://en.wikipedia.org/wiki/Ovi_(Nokia)#Ovi_Mail

Microsoft offered migration to their Microsoft account to keep backup of [redacted] @ovi.com to their [redacted] @live.com. Any email sent to [redacted] @ovi.com doesn't reach to anyone, it is discontinued. [redacted] @live.com is currently active and maximum internet accounts are linked to [redacted] @live.com.

Also you can match my profile photo from Facebook and LinkedIn. Facebook: https://www.facebook.com/ [redacted] LinkedIn: https://www.linkedin.com/ [redacted]

If you need any further information regarding this issue, like any old OVI email or any further information, I am willing to provide them. I just want to replace [redacted] @ovi.com to [redacted] @live.com that's all.

Thanks for reading. Looking forward for a solution.


edit: redacted emails from public community support forum.

Open 5