Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

downloading mp3 files

Firefox 102.0 (65 bit) on Ubuntu 20.04, for some reason has begun downloading mp3 files as mpga files (Google Chrome doesn't do this). This forces me to edit the extensi… (funda kabanzi)

Firefox 102.0 (65 bit) on Ubuntu 20.04, for some reason has begun downloading mp3 files as mpga files (Google Chrome doesn't do this). This forces me to edit the extension as I download, since my mp3 player doesn't recognize the mpga extension. How can I fix this?

Asked by tmichael.mcnulty 1 unyaka odlule

Last reply by jeronimo17 1 unyaka odlule

  • Okugcinwe kunqolobane

Cannot download any file in any website

I follow the instruction in the kb of firefox to reset the download settings. But i keep not being able to download any file from any website. I currently have the versio… (funda kabanzi)

I follow the instruction in the kb of firefox to reset the download settings. But i keep not being able to download any file from any website. I currently have the version 107 in Ubuntu. This problem occur after the last upgrade. How to fix this? Thank you.

Asked by nao.e.o.meu.nome.pois 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Resize Handles in Flatpak version of Firefox

In the Flatpak version of Firefox 103.0.2 the resize handles do not appear when you hover over any of the 4 edges of the firefox window unless you hold down the left mous… (funda kabanzi)

In the Flatpak version of Firefox 103.0.2 the resize handles do not appear when you hover over any of the 4 edges of the firefox window unless you hold down the left mouse button, then they appear, but you have to get the mouse pointer just right before pressing the left mouse button. I notice on several forums that this has been like this for the last 2 months, are the team at Mozilla working on a fix, cheers

Asked by Tezzajg 1 unyaka odlule

Last reply by user179378213125978270809367901116082189866 1 unyaka odlule

  • Okugcinwe kunqolobane

Passwords Not Syncing between Windows and Linux

I have my login credentials saved in Firefox on a Windows PC. I just installed Ubuntu on another PC. I am signed into Firefox on both computers and Sync is enabled. When … (funda kabanzi)

I have my login credentials saved in Firefox on a Windows PC. I just installed Ubuntu on another PC. I am signed into Firefox on both computers and Sync is enabled. When the Sync finished up on the Ubuntu PC, everything came across with the exception of the login credentials. Has anyone experienced something like this before?

Asked by goatnado386 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Error message: 400 Bad Request Request Header Or Cookie Too Large nginx/1.18.0 (Ubuntu)

When I click a link on a website, a new Firefox tab opens with this message: 400 Bad Request Request Header Or Cookie Too Large nginx/1.18.0 (Ubuntu). This is new behavi… (funda kabanzi)

When I click a link on a website, a new Firefox tab opens with this message: 400 Bad Request Request Header Or Cookie Too Large nginx/1.18.0 (Ubuntu). This is new behavior; it was working fine until yesterday. Can you tell me how to fix it?

Asked by shaw.deborah 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox doesn't recognise my primary e-mail address for Firefox Account sign in, with message "Primary account e-mail required for sign in"

I use Firefox sync between multiple devices, including a desktop and a laptop on Ubuntu Linux. This is done through a Firefox account. Both Ubuntu devices mentioned run F… (funda kabanzi)

I use Firefox sync between multiple devices, including a desktop and a laptop on Ubuntu Linux. This is done through a Firefox account. Both Ubuntu devices mentioned run Firefox 108.0 for Ubuntu 20.04 LTS.

I'm signed in on this Firefox account on my laptop (from which I'm writing this message). I recently (some months ago) changed my primary e-mail, since I may lose access to the older e-mail account soon. Now, suddenly, on my Ubuntu Desktop I received a message that I need to sign in to sync. When I click on "sign in", it takes me to tab that lists my primary e-mail address and asks for my password. I enter the password that I know is correct (it is listed under my saved logins on this Ubuntu laptop and the e-mail listed is the primary e-mail address with which I am signed in on my laptop, writing this message; it is also listed on my Firefox account details as my primary e-mail address). I then get a red message on tab stating "Primary account e-mail required for sign in", despite the fact that it is with my primary e-mail that I am attempting to sign in! I've tried it multiple times, to no avail.

At least two other users have posted about related concerns this year: (see https://support.mozilla.org/en-US/questions/1368875 and https://support.mozilla.org/en-US/questions/1395902). However, nothing has been done to resolve this issue. I have followed all instructions provided for changing my primary e-mail address. This is definitely a fault on Mozilla's side and not mine. Please resolve this urgently, users risk losing vast amounts of data, through no fault of their own, if you fail to do so.

Asked by stefaan1 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

saving pdf using ctrl+s opens many instance of save dialogue box.

I am using Mozilla Firefox, ver. 102.0.1, 46 bit, snap for Ubuntu 22.04. I have two issues with saving files in Mozilla. First, when I try to save a pdf using the CTRL+… (funda kabanzi)

I am using Mozilla Firefox, ver. 102.0.1, 46 bit, snap for Ubuntu 22.04. I have two issues with saving files in Mozilla.

First, when I try to save a pdf using the CTRL+S key, it open multiple (~100) instances of save dialogue box. Initially I thought my computer got freezed, since pressing the save key didn't had any effect. I tried to move it using the CTRL+SPACE key -> Move option, and then I realized there are many such save dialogue box are open. How to rectify its behavior?

Second, it downloads the file only in system created folder (e.g. ~\Download, ~\Document, ~\Pictures, etc) and not other user created folders (e.g ~\Dropbox, etc.). The dialogue box for saving file closes without giving any warning/error message. When I check the file it is not downloaded (in user created folders). Can there be any permission issue?

I have already reinstalled the Mozilla once!

Asked by ajmalkoti 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Failed to login to sync, message in red "The operation was aborted. "

After a reinstallation of FIREFOX, it failed to login to sync with Firefox. My account and password input are correct. And I can login to my accout with Chrome (https://a… (funda kabanzi)

After a reinstallation of FIREFOX, it failed to login to sync with Firefox. My account and password input are correct. And I can login to my accout with Chrome (https://accounts.firefox.com/).

my OS: ubuntu 18.04 firefox version: 100.0.2

Asked by 27627345 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox 103.0 and 102.0 on Ubuntu 18.02 both break netflix playback. None of the previous workarounds appear to resolve the issue

Ever since the update to Firefox 102 and continuing in 103, Netflix gives a F7701-1003 when attempting playback, naturally playback works fine(as it always does every tim… (funda kabanzi)

Ever since the update to Firefox 102 and continuing in 103, Netflix gives a F7701-1003 when attempting playback, naturally playback works fine(as it always does every time FF does this with each new release) in Chrome and Brave. All previous suggested work arounds do not resolve this issue.

Since no one answered this question the last 5 times people had to ask similar questions I will repeat this basic question.

Does Mozilla not test their updates prior to release?

Asked by nedj10 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox crashes w/o any information and reports

Hello, I would like to report an issue with Firefox 113.0 cannonical-002 1.0 on Ubuntu 22.04 lts. When opening 5-8 tabs, the browser consumes a lot of memory. When the s… (funda kabanzi)

Hello, I would like to report an issue with Firefox 113.0 cannonical-002 1.0 on Ubuntu 22.04 lts. When opening 5-8 tabs, the browser consumes a lot of memory. When the system's RAM usage, along with the browser, reaches 80% of the computer's memory capacity (12Gb is the full size of the machine RAM), the browser crashes without generating any crash reports and does not restart itself. Interestingly, using the same browser on the same hardware, but on another OS, Windows 10 with the latest stable version of the browser, with the same themes and add-ons, the issue is not observed, and memory usage is much lower.

Could you please suggest a solution to this issue and help prevent these crashes from happening?

Thank you for your time and assistance.

Asked by neetosmith 1 unyaka odlule

Last reply by James 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox 106.0.1 doesn't recognize system default app

I'm using Ubuntu Mate 22.04, Firefox 106.0.1 SNAP install. I setted to TRUE the option browser.download.start_downloads_in_tmp_dir , when I open a document from a web pag… (funda kabanzi)

I'm using Ubuntu Mate 22.04, Firefox 106.0.1 SNAP install. I setted to TRUE the option browser.download.start_downloads_in_tmp_dir , when I open a document from a web page like .docx or .xlsx I can see the window that ask me how to manage the file, if I choice to open it (not download), Firefox present the option "Open with System Handler (default)" but nothing happens. Please remember that if I download the file and double click it, Libreoffice is called and opens the file. If I select "Choose other" Firefox opens an empty list of apps. In settings I can't change the option "System default". How can I fix this?

Asked by luca.dgh 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

There is no sync when Switching from Windows 10/11 to Ubuntu?

I have recently lost trust in Windows and went back to Ubuntu. Work computer can probably boot back into Win11 if I try and it's on 22.04LTS. Home laptop was Win 10 but I… (funda kabanzi)

I have recently lost trust in Windows and went back to Ubuntu. Work computer can probably boot back into Win11 if I try and it's on 22.04LTS. Home laptop was Win 10 but I'm not sure it is able to boot to that. Anyhow:

I had a great workflow with containers and handling a few different accounts and there are probably 100+ unique strong passwords saved in my firefox sync. Now I get to linux, get things set up ... and now I have to start over with everything. Most accounts, I'm totally OK to just "Forgot Password" because then it's a great chance to get a newer, longer, meaner passwd and review if I can turn on 2FA, etc. But there are sites that are slipping through the cracks; sites that are a little broken about recovery.

On an aside, I do have the windows filesystem and poked around Users/me/AppData/Roaming/blahblah/profile/files. There are json files with encrypted usernames and some sqlite DBs. Is there a mechanism for merging the "old" AppData into ubuntu's ~/snap/firefox/profile ?

Or is there a means to get user/pass out of those files? I'll see if I can get logged into the work computer tomorrow since I see there's an export option, which is a good backup plan if there isn't a way to import.

Thanks! Krista

Asked by Krista 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Synchronize

[edited] @yahoo.com . Trying to synchronize with my computer and i can not get it to work . Have scanned the code on computer ( Ubuntu 22.04 desktop three times & it… (funda kabanzi)

[edited] @yahoo.com . Trying to synchronize with my computer and i can not get it to work . Have scanned the code on computer ( Ubuntu 22.04 desktop three times & it nust shutsdown. Can you help me synch my browser ?

Asked by echuck1 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox locking up -- one, two, or up to 8 tabs open doesn't matter!

I've only been having it issue since upgrading to Ubuntu 22.04. Firefox (103.0.2) will lock up (not the pc, it will keep working in other apps). It doesn't seem to matter… (funda kabanzi)

I've only been having it issue since upgrading to Ubuntu 22.04. Firefox (103.0.2) will lock up (not the pc, it will keep working in other apps). It doesn't seem to matter about the number of tabs open, or what sites I'm accessing. It 'seems' random, and closing Firefox and reopening it seems to work for a short while before locking up again. I'm not a tech guru so I don't know exactly what to include here, like logs, or other info. The other issue associated with this issue is, when it locks, and I restart, Firefox does not start the first time I click on it. I have to click on it again and when I do, it will start, but usually (not every time) I get an error message along with the open home page of Firefox. I have to press the (not sure what to call it) windows key and switch to the error to close it. In the past, I've always had a great experience with Firefox, but this is starting to really be annoying! Especially when I have four of five tabs open and have to do a restart. Firefox doesn't seem to realize it's had a problem so the option to re-open tabs with a restart doesn't happen. So I have to use history, which can be troublesome and confusing, to get back to the pages I was reading. I only open multiple tabs most often when I'm researching an issue and want to 'order' the tabs so I read the ones that look like they apply the most to my research topic. So it really is an annoying issue. So much so, that I have been looking to switch browsers. But I really do not like the large commercial entities not to name names, but I may have to suck it up and install the Big G's browser, the Big C! )^: (note: if you respond requesting additional information, please be kind and offer how to obtain the info! Thanks!)

Asked by Billy Bubba 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

Firefox v123 Snap on UbuntuStudio 22.04 only works in Safe Mode

UbuntuStudio 22.04 uses the Firefox Snap package by default. The latest automatic update does not display pages correctly in normal mode, but does work correctly on Safe… (funda kabanzi)

UbuntuStudio 22.04 uses the Firefox Snap package by default. The latest automatic update does not display pages correctly in normal mode, but does work correctly on Safe Mode. Snap.io lists only the latest version of Firefox so I was unable to ask snap to revert to the previous release (prior to 5 Mar 24) and by the time I had tried to investigate the previous version was no longer cached. I did not see a way to force a fresh download of firefox from the latest channel on snap.io.

I tried the snap beta channel for v124, but that exhibited the same problems.

I tried adding a symbolic link to colors.css after seeing firefox complaining that it could not be found when started from the command line. That removed the error/warning message but did not clear the problem with normal mode.

I use the en-GB locale extension only. The technical details about my PC are as follows:

  • Operating System: Ubuntu Studio 22.04
  • KDE Plasma Version: 5.24.7
  • KDE Frameworks Version: 5.92.0
  • Qt Version: 5.15.3
  • Kernel Version: 6.5.0-25-lowlatency (64-bit)
  • Graphics Platform: X11
  • Processors: 12 × AMD Ryzen 5 7600 6-Core Processor
  • Memory: 30.5 GiB of RAM
  • Graphics Processor: RAPHAEL_MENDOCINO

I have now downloaded v123 and installed it in my local home directory, and that version is working well. I have removed the firefox channel via snap. It is likely to be a fault in the construction of the snap for v123 that was not present for v122 prior to 5 Mar 24.

Asked by Emma 2 izinyanga ezidlule

Last reply by jonzn4SUSE 2 izinyanga ezidlule

  • Okugcinwe kunqolobane

Restore firefox command line UBUNTU

Hello Firefox team, I was experiencing GUI issues using latest Firefox in ubuntu 18. Therefore following some instructions I applied the command: ``` mv .mozilla/firefox… (funda kabanzi)

Hello Firefox team,

I was experiencing GUI issues using latest Firefox in ubuntu 18. Therefore following some instructions I applied the command: ``` mv .mozilla/firefox/ .mozilla/firefox.bak ``` After that I lost all the bookmarks, passwords and important information

How could I restore that please? I really need the help

Thanks

Asked by ismael95bcn 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Drag and drop broken / mouse cursor not reacting

On Ubuntu, drag and drop has broken for me. My mouse cursor does not seem to react to different types of content, like hovering over links. My main problem is that if I h… (funda kabanzi)

On Ubuntu, drag and drop has broken for me. My mouse cursor does not seem to react to different types of content, like hovering over links. My main problem is that if I highlight a piece of text, or some other content block on a page, and drag it, it does not work as smoothly as it should.

Has anyone else experienced this recently?

I find closing Firefox helps temporarily but within 10-15 minutes the same problem occurs.

I have re-installed Firefox and I am running the latest version. I haven't experienced the problem in Safe Mode.

It only occurs on Firefox and is browser-wide.

Asked by Rhys 8 izinyanga ezidlule

Last reply by jonzn4SUSE 8 izinyanga ezidlule

Firefox crashes whenever downloading or uploading is tried

Firefox browser crashes whenever uploading or downloading is tried. It seems website independent, and even a trial to start download from an email crashes the browser. Re… (funda kabanzi)

Firefox browser crashes whenever uploading or downloading is tried. It seems website independent, and even a trial to start download from an email crashes the browser. Report IDs for some of the submitted crash reports:

bp-14ac8a97-77af-46c6-a59b-4f5c30231220 bp-b73b7d46-fbb3-48b7-8298-358db0231220 bp-fe6b5110-282a-428f-b539-a61780231220 bp-c43a750b-6802-4869-9461-c8e9f0231220 bp-2f901767-5dc1-4858-b182-7583f0231220 bp-d6310f4d-ec03-40c7-bae4-0df550231220 bp-e4816ab9-cc8c-4f63-ad87-26f2d0231220 bp-8abda867-a0ee-48fe-9d1e-9d64b0231220 bp-827ddfcf-4352-4f2c-82c4-7e01c0231220 bp-2c16b203-21ca-42e2-b91c-96bbd0231220 bp-e54bcd31-2532-44a8-845c-5a4120231220 bp-15e37b7e-749a-45f5-a9e0-a7c810231220 bp-7204c927-ec96-4318-a298-c7b1f0231220

Asked by ymaan 5 izinyanga ezidlule

Last reply by jonzn4SUSE 4 izinyanga ezidlule