Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Complete lack of webpage loading

Sorry if this has already been addressed, the nature of the issue makes it very hard to search. Firefox web access on my phone has been not working whatsoever for a few … (funda kabanzi)

Sorry if this has already been addressed, the nature of the issue makes it very hard to search.

Firefox web access on my phone has been not working whatsoever for a few days now. The app opens, but no webpages load, including pages that were previously open in other tabs before the issue started. Instead of anything, there is just an empty grey screen with the bar at the top like usual. This also happens if I open any web URL in another app, like Discord or Gmail, and it tries to use my default browser (which is Firefox) to access it. Just straight greyness, no loading bar or anything. The issue isn't present in the default Samsung web browser, but honestly, I can't stand using anything other than Firefox, so even looking up help has had to wait until I could use my computer.

I've tried restarting my phone to no avail. I would like to try uninstalling and reinstalling Firefox, but as far as I can tell there is no raw "copy a folder" way to back up my data for whatever reason, and when I tried backing up my data by creating a Firefox account for the first time and using sync... well, to do that, it tries to open a series of webpages. Which it can't do. So that was a dead end. And I would really like to avoid losing my tabs, bookmarks, and history if at all possible.

If I don't get an answer that works for me, I think I am going to enable developer access in my phone files and hook it up to my computer to try and force-backup my data, then uninstall and reinstall the app and see if that helps. Honestly, though, I'm really curious why this has happened and how I can prevent it in the future. Having my web browser suddenly just cease to function has been INCREDIBLY annoying.

Thank you for your time!

Asked by omegasmileyface 10 izinyanga ezidlule

Answered by omegasmileyface 10 izinyanga ezidlule

  • Kusonjululiwe
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Open link in another app disable popup Firefox Nightly for Android

Currently using Firefox Nightly version 111.0a1 for Android now when trying to open a link in another app it always shows a popup to confirm. This was not present in pre… (funda kabanzi)

Currently using Firefox Nightly version 111.0a1 for Android now when trying to open a link in another app it always shows a popup to confirm.

This was not present in previous releases and I don't know if there is a way to prevent this popup as it makes it uncomfortable. Is there an option I may be missing to disable this feature? If not, could an option like this be introduced?

Thanks and regards

Asked by chetitos 1 unyaka odlule

Answered by chetitos 1 unyaka odlule

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Server error

Why do I keep getting a server error message when trying to access a link? Error message received: ip: 102.129.152.219 date: Tue Apr 26 2022 14:50:40 GMT-040… (funda kabanzi)

Why do I keep getting a server error message when trying to access a link?

Error message received:

ip: 102.129.152.219

date: Tue Apr 26 2022 14:50:40 GMT-0400 (Eastern Daylight Time)

url: https://thecollegefix.us10.list-manage.com/track/click?u=90378351ae56a868ffa8680ae&id=bc2587b522&e=b37f61ea2e

user agent: Mozilla/5.0 (Android 11; Mobile; rv:99.0) Gecko/99.0 Firefox/99.0

Asked by Chefloon 1 unyaka odlule

Answered by Paul 1 unyaka odlule

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HTML Elements glitching on my website

Hi! A weird visual glitch has been happening all over on the website I'm building, it only happens on my phone and only with Firefox, everybody else I asked say they don'… (funda kabanzi)

Hi! A weird visual glitch has been happening all over on the website I'm building, it only happens on my phone and only with Firefox, everybody else I asked say they don't experience anything like this. On other browsers like chrome it works fine. Other websites seem to work perfectly fine. My phone is a Samsung Note 20 Ultra running Android 13, OneUI 5.1 and Firefox 110.0.1. I'm using 3 add-ons: Privacy Badger Dark Reader UBlock Origin

If I uninstall all of them the issue still persists. The website is using React with NextJs framework. What could cause this and what can I do to fix it?

The website in question can be reached under https://test.orli.hu It is a development test build so it is locked behind a login screen. The credentials are: User: Orli_Test Pass: Orli.ErkjT1gl8U!

about:support information:

Application Basics


Name: Firefox Version: 110.0 Build ID: 20230213213738 Distribution ID: User Agent: Mozilla/5.0 (Android 13; Mobile; rv:109.0) Gecko/110.0 Firefox/110.0 OS: Linux 33 #1 SMP PREEMPT Tue Jan 31 18:45:46 KST 2023 Multiprocess Windows: 0/0 Fission Windows: 0/0 Disabled by default Remote Processes: 2 Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false Memory Size (RAM): 10.6 GB Disk Space Available: 200 GB

Crash Reports for the Last 3 Days


Nightly Features


Remote Processes


Type: Web Content Count: 1 / 2

Type: GPU Count: 1

Add-ons


Name: Dark Reader Type: extension Version: 4.9.62 Enabled: true ID: addon@darkreader.org

Name: Mozilla Android Components - Ads Telemetry Type: extension Version: 110.0.1.0214013003 Enabled: true ID: ads@mozac.org

Name: Mozilla Android Components - Browser Icons Type: extension Version: 110.0.1.0214013323 Enabled: true ID: icons@mozac.org

Name: Mozilla Android Components - Firefox Accounts WebChannel Type: extension Version: 110.0.1.0214012933 Enabled: true ID: fxa@mozac.org

Name: Mozilla Android Components - ReaderView Type: extension Version: 110.0.1.0214012839 Enabled: true ID: readerview@mozac.org

Name: Mozilla Android Components - Search Telemetry Type: extension Version: 110.0.1.0214013003 Enabled: true ID: cookies@mozac.org

Name: Mozilla Android Components - Web Compatibility Interventions Type: extension Version: 110.0.0 Enabled: true ID: webcompat@mozilla.org

Name: Privacy Badger Type: extension Version: 2023.1.31 Enabled: true ID: jid1-MnnxcxisBPnSXQ@jetpack

Name: uBlock Origin Type: extension Version: 1.47.2 Enabled: true ID: uBlock0@raymondhill.net

Graphics


Features Window Device Pixel Ratios: 2.608695652173913,2.608695652173913 Compositing: WebRender Asynchronous Pan/Zoom: touch input enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Android EGL_VERSION: 1.4 Android META-EGL EGL_EXTENSIONS: EGL_ANDROID_front_buffer_auto_refresh EGL_ANDROID_get_frame_timestamps EGL_ANDROID_get_native_client_buffer EGL_ANDROID_presentation_time EGL_EXT_surface_CTA861_3_metadata EGL_EXT_surface_SMPTE2086_metadata EGL_KHR_get_all_proc_addresses EGL_KHR_swap_buffers_with_damage EGL_EXT_gl_colorspace_scrgb EGL_EXT_gl_colorspace_scrgb_linear EGL_EXT_gl_colorspace_display_p3_linear EGL_EXT_gl_colorspace_display_p3 EGL_EXT_gl_colorspace_display_p3_passthrough EGL_EXT_gl_colorspace_bt2020_linear EGL_EXT_gl_colorspace_bt2020_pq EGL_ANDROID_image_native_buffer EGL_ANDROID_native_fence_sync EGL_ANDROID_recordable EGL_EXT_create_context_robustness EGL_EXT_image_gl_colorspace EGL_EXT_pixel_format_float EGL_EXT_protected_content EGL_EXT_yuv_surface EGL_IMG_context_priority EGL_KHR_config_attribs EGL_KHR_create_context EGL_KHR_fence_sync EGL_KHR_gl_colorspace EGL_KHR_gl_renderbuffer_image EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_image EGL_KHR_image_base EGL_KHR_mutable_render_buffer EGL_KHR_no_config_context EGL_KHR_partial_update EGL_KHR_surfaceless_context EGL_KHR_wait_sync IsWebglOutOfProcessEnabled: 0 WebGL 1 Driver Renderer: ARM -- Mali-G77 WebGL 1 Driver Version: OpenGL ES 3.2 v1.r38p1-01bet0-mbs2v41_0.8320a750c7c9e2666df3500d139b434f WebGL 1 Driver Extensions: GL_EXT_debug_marker GL_ARM_rgba8 GL_ARM_mali_shader_binary GL_OES_depth24 GL_OES_depth_texture GL_OES_depth_texture_cube_map GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_EXT_read_format_bgra GL_OES_compressed_paletted_texture GL_OES_compressed_ETC1_RGB8_texture GL_OES_standard_derivatives GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_EGL_sync GL_OES_texture_npot GL_OES_vertex_half_float GL_OES_required_internalformat GL_OES_vertex_array_object GL_OES_mapbuffer GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_type_2_10_10_10_REV GL_OES_fbo_render_mipmap GL_OES_element_index_uint GL_EXT_shadow_samplers GL_OES_texture_compression_astc GL_KHR_texture_compression_astc_ldr GL_KHR_texture_compression_astc_hdr GL_KHR_texture_compression_astc_sliced_3d GL_EXT_texture_compression_astc_decode_mode GL_EXT_texture_compression_astc_decode_mode_rgb9e5 GL_KHR_debug GL_EXT_occlusion_query_boolean GL_EXT_disjoint_timer_query GL_EXT_blend_minmax GL_EXT_discard_framebuffer GL_OES_get_program_binary GL_OES_texture_3D GL_EXT_texture_storage GL_EXT_multisampled_render_to_texture GL_EXT_multisampled_render_to_texture2 GL_OES_surfaceless_context GL_OES_texture_stencil8 GL_EXT_shader_pixel_local_storage GL_ARM_shader_framebuffer_fetch GL_ARM_shader_framebuffer_fetch_depth_stencil GL_ARM_mali_program_binary GL_EXT_sRGB GL_EXT_sRGB_write_control GL_EXT_texture_sRGB_decode GL_EXT_texture_sRGB_R8 GL_EXT_texture_sRGB_RG8 GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_OES_texture_storage_multisample_2d_array GL_OES_shader_image_atomic GL_EXT_robustness GL_EXT_draw_buffers_indexed GL_OES_draw_buffers_indexed GL_EXT_texture_border_clamp GL_OES_texture_border_clamp GL_EXT_texture_cube_map_array GL_OES_texture_cube_map_array GL_OES_sample_variables GL_OES_sample_shading GL_OES_shader_multisample_interpolation GL_EXT_shader_io_blocks GL_OES_shader_io_blocks GL_EXT_tessellation_shader GL_OES_tessellation_shader GL_EXT_primitive_bounding_box GL_OES_primitive_bounding_box GL_EXT_geometry_shader GL_OES_geometry_shader GL_ANDROID_extension_pack_es31a GL_EXT_gpu_shader5 GL_OES_gpu_shader5 GL_EXT_texture_buffer GL_OES_texture_buffer GL_EXT_copy_image GL_OES_copy_image GL_EXT_shader_non_constant_global_initializers GL_EXT_color_buffer_half_float GL_EXT_unpack_subimage GL_EXT_color_buffer_float GL_EXT_float_blend GL_EXT_YUV_target GL_OVR_multiview GL_OVR_multiview2 GL_OVR_multiview_multisampled_render_to_texture GL_KHR_robustness GL_KHR_robust_buffer_access_behavior GL_EXT_draw_elements_base_vertex GL_OES_draw_elements_base_vertex GL_EXT_protected_textures GL_EXT_buffer_storage GL_EXT_external_buffer GL_EXT_EGL_image_array GL_EXT_texture_filter_anisotropic GL_OES_texture_float_linear GL_ARM_texture_unnormalized_coordinates GL_EXT_shader_framebuffer_fetch GL_EXT_clip_control WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_sRGB EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_astc WEBGL_compressed_texture_etc WEBGL_compressed_texture_etc1 WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_lose_context WebGL 2 Driver WSI Info: EGL_VENDOR: Android EGL_VERSION: 1.4 Android META-EGL EGL_EXTENSIONS: EGL_ANDROID_front_buffer_auto_refresh EGL_ANDROID_get_frame_timestamps EGL_ANDROID_get_native_client_buffer EGL_ANDROID_presentation_time EGL_EXT_surface_CTA861_3_metadata EGL_EXT_surface_SMPTE2086_metadata EGL_KHR_get_all_proc_addresses EGL_KHR_swap_buffers_with_damage EGL_EXT_gl_colorspace_scrgb EGL_EXT_gl_colorspace_scrgb_linear EGL_EXT_gl_colorspace_display_p3_linear EGL_EXT_gl_colorspace_display_p3 EGL_EXT_gl_colorspace_display_p3_passthrough EGL_EXT_gl_colorspace_bt2020_linear EGL_EXT_gl_colorspace_bt2020_pq EGL_ANDROID_image_native_buffer EGL_ANDROID_native_fence_sync EGL_ANDROID_recordable EGL_EXT_create_context_robustness EGL_EXT_image_gl_colorspace EGL_EXT_pixel_format_float EGL_EXT_protected_content EGL_EXT_yuv_surface EGL_IMG_context_priority EGL_KHR_config_attribs EGL_KHR_create_context EGL_KHR_fence_sync EGL_KHR_gl_colorspace EGL_KHR_gl_renderbuffer_image EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_image EGL_KHR_image_base EGL_KHR_mutable_render_buffer EGL_KHR_no_config_context EGL_KHR_partial_update EGL_KHR_surfaceless_context EGL_KHR_wait_sync IsWebglOutOfProcessEnabled: 0 WebGL 2 Driver Renderer: ARM -- Mali-G77 WebGL 2 Driver Version: OpenGL ES 3.2 v1.r38p1-01bet0-mbs2v41_0.8320a750c7c9e2666df3500d139b434f WebGL 2 Driver Extensions: GL_EXT_debug_marker GL_ARM_rgba8 GL_ARM_mali_shader_binary GL_OES_depth24 GL_OES_depth_texture GL_OES_depth_texture_cube_map GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_EXT_read_format_bgra GL_OES_compressed_paletted_texture GL_OES_compressed_ETC1_RGB8_texture GL_OES_standard_derivatives GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_EGL_sync GL_OES_texture_npot GL_OES_vertex_half_float GL_OES_required_internalformat GL_OES_vertex_array_object GL_OES_mapbuffer GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_type_2_10_10_10_REV GL_OES_fbo_render_mipmap GL_OES_element_index_uint GL_EXT_shadow_samplers GL_OES_texture_compression_astc GL_KHR_texture_compression_astc_ldr GL_KHR_texture_compression_astc_hdr GL_KHR_texture_compression_astc_sliced_3d GL_EXT_texture_compression_astc_decode_mode GL_EXT_texture_compression_astc_decode_mode_rgb9e5 GL_KHR_debug GL_EXT_occlusion_query_boolean GL_EXT_disjoint_timer_query GL_EXT_blend_minmax GL_EXT_discard_framebuffer GL_OES_get_program_binary GL_OES_texture_3D GL_EXT_texture_storage GL_EXT_multisampled_render_to_texture GL_EXT_multisampled_render_to_texture2 GL_OES_surfaceless_context GL_OES_texture_stencil8 GL_EXT_shader_pixel_local_storage GL_ARM_shader_framebuffer_fetch GL_ARM_shader_framebuffer_fetch_depth_stencil GL_ARM_mali_program_binary GL_EXT_sRGB GL_EXT_sRGB_write_control GL_EXT_texture_sRGB_decode GL_EXT_texture_sRGB_R8 GL_EXT_texture_sRGB_RG8 GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_OES_texture_storage_multisample_2d_array GL_OES_shader_image_atomic GL_EXT_robustness GL_EXT_draw_buffers_indexed GL_OES_draw_buffers_indexed GL_EXT_texture_border_clamp GL_OES_texture_border_clamp GL_EXT_texture_cube_map_array GL_OES_texture_cube_map_array GL_OES_sample_variables GL_OES_sample_shading GL_OES_shader_multisample_interpolation GL_EXT_shader_io_blocks GL_OES_shader_io_blocks GL_EXT_tessellation_shader GL_OES_tessellation_shader GL_EXT_primitive_bounding_box GL_OES_primitive_bounding_box GL_EXT_geometry_shader GL_OES_geometry_shader GL_ANDROID_extension_pack_es31a GL_EXT_gpu_shader5 GL_OES_gpu_shader5 GL_EXT_texture_buffer GL_OES_texture_buffer GL_EXT_copy_image GL_OES_copy_image GL_EXT_shader_non_constant_global_initializers GL_EXT_color_buffer_half_float GL_EXT_unpack_subimage GL_EXT_color_buffer_float GL_EXT_float_blend GL_EXT_YUV_target GL_OVR_multiview GL_OVR_multiview2 GL_OVR_multiview_multisampled_render_to_texture GL_KHR_robustness GL_KHR_robust_buffer_access_behavior GL_EXT_draw_elements_base_vertex GL_OES_draw_elements_base_vertex GL_EXT_protected_textures GL_EXT_buffer_storage GL_EXT_external_buffer GL_EXT_EGL_image_array GL_EXT_texture_filter_anisotropic GL_OES_texture_float_linear GL_ARM_texture_unnormalized_coordinates GL_EXT_shader_framebuffer_fetch GL_EXT_clip_control WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_astc WEBGL_compressed_texture_etc WEBGL_compressed_texture_etc1 WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Target Frame Rate: 60 GPU #1 Active: Yes Description: Model: SM-N986B, Product: c2sxeea, Manufacturer: samsung, Hardware: exynos990, OpenGL: ARM -- Mali-G77 -- OpenGL ES 3.2 v1.r38p1-01bet0-mbs2v41_0.8320a750c7c9e2666df3500d139b434f Vendor ID: ARM Device ID: Mali-G77 Driver Version: OpenGL ES 3.2 v1.r38p1-01bet0-mbs2v41_0.8320a750c7c9e2666df3500d139b434f RAM: 0

Diagnostics AzureCanvasBackend: skia AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): skia CMSOutputProfile: Empty profile data Display0: 1080x2316@60Hz scales:2.625000|1.000000 DisplayCount: 1 GPUProcessPid: 2259 Decision Log HW_COMPOSITING: default: available user: force_enabled OPENGL_COMPOSITING: default: available user: force_enabled GPU_PROCESS: default: available WEBRENDER: default: available WEBRENDER_COMPOSITOR: default: disabled WEBRENDER_PARTIAL: default: available WEBRENDER_SHADER_CACHE: default: available WEBRENDER_OPTIMIZED_SHADERS: default: available WEBRENDER_ANGLE: default: available env: unavailable WEBRENDER_DCOMP_PRESENT: default: available user: disabled env: unavailable runtime: unavailable WEBGPU: default: disabled runtime: blocked VP8_HW_DECODE: default: available VP9_HW_DECODE: default: available BACKDROP_FILTER: default: available CANVAS_RENDERER_THREAD: default: blocked ACCELERATED_CANVAS2D: default: disabled



Media


Audio Backend: aaudio Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): ... Output Devices Name: Group Default audio output device: Input Devices Name: Group Default audio input device:

Enumerate database

Environment Variables


Important Modified Preferences


browser.search.region: HU extensions.lastAppVersion: 110.0 idle.lastDailyNotification: 1677598162 media.gmp.storage.version.observed: 1 network.dns.disablePrefetch: true network.http.speculative-parallel-limit: 0 network.predictor.enabled: false network.prefetch-next: false privacy.purge_trackers.date_in_cookie_database: 0 privacy.purge_trackers.last_purge: 1677598162940 storage.vacuum.last.index: 0

Important Locked Preferences


fission.autostart.session: false

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.35 Version in use: 4.35

NSS Expected minimum version: 3.87.1 Version in use: 3.87.1

NSSSMIME Expected minimum version: 3.87.1 Version in use: 3.87.1

NSSSSL Expected minimum version: 3.87.1 Version in use: 3.87.1

NSSUTIL Expected minimum version: 3.87.1 Version in use: 3.87.1

Startup Cache


Disk Cache Path: /data/user/0/org.mozilla.firefox/files/mozilla/1d186eat.default/startupCache/startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: false Wrote to Disk Cache: true

Internationalization & Localization


Application Settings Requested Locales: ["en-GB"] Available Locales: ["an","ar","ast","az","be","bg","bn","br","bs","ca","cak","cs","cy","da","de","dsb","el","en-CA","en-GB","en-US","eo","es-AR","es-CL","es-ES","es-MX","et","eu","fa","ff","fi","fr","fy-NL","ga-IE","gd","gl","gn","gu-IN","he","hi-IN","hr","hsb","hu","hy-AM","id","is","it","ja","ka","kab","kk","kn","ko","lij","lo","lt","lv","ml","mr","ms","my","nb-NO","ne-NP","nl","nn-NO","oc","pa-IN","pl","pt-BR","pt-PT","rm","ro","ru","sk","sl","son","sq","sr","sv-SE","ta","te","th","tr","trs","uk","ur","uz","vi","wo","xh","zam","zh-CN","zh-TW"] App Locales: ["en-GB","en-US","en-CA"] Regional Preferences: ["en-GB"] Default Locale: "en-US" Operating System System Locales: ["en-GB"] Regional Preferences: ["en-GB"]

Remote Debugging (Chromium Protocol)


Accepting Connections: false URL:

Asked by Acheron Fox 1 unyaka odlule

Answered by Acheron Fox 1 unyaka odlule

  • Kusonjululiwe

Using Mozilla as Default Browser

After selecting Mozilla as my default browser, I tried to perform a search but the only page that loads is the page that wants you to download Mozilla on desktop and andr… (funda kabanzi)

After selecting Mozilla as my default browser, I tried to perform a search but the only page that loads is the page that wants you to download Mozilla on desktop and android, which I already have. Each time I've tried to do a search with Firefox this is the page that appears, no search results of any kind, but when I switch my search to duckduckgo and perform the search I get results. Can someone please help me understand why I can't perform a search using firefox?? Thank you in advance for your help!

Asked by Sarecee66 5 izinyanga ezidlule

Answered by James 4 izinyanga ezidlule

  • Kusonjululiwe

Addon

I have the xpi android file for check4change in my android but don't know how to add to the add-on on Firefox, i tried to open the xpi file using file manager but no opti… (funda kabanzi)

I have the xpi android file for check4change in my android but don't know how to add to the add-on on Firefox, i tried to open the xpi file using file manager but no option of Firefox in file manager to run the xpi file. Need help please

Asked by A J 4 izinyanga ezidlule

Answered by A J 4 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Nothing is working at all after the update

Websites are not loading, search is not working. The app is not working at all. Tried closing and reopening FF, cleared cache, rebooting phone and few other settings but … (funda kabanzi)

Websites are not loading, search is not working. The app is not working at all. Tried closing and reopening FF, cleared cache, rebooting phone and few other settings but nothing helped. Tried googling around the problem and most of the users are also facing same issue. It might be fixed by reinstalling the app but I CANNOT do that because my site data is important and I don't see any way to backup site data to my PC. Please help with the issue without losing FF app data.

Asked by Ravindra R 9 izinyanga ezidlule

Answered by Paul 9 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

[Firefox Android] Firefox freezes when I select an image on the main page of a Google search

I'm using Android 13 and Firefox is updated to the latest update. When I Google something and select an image, Firefox freezes and I either have to reload the page and th… (funda kabanzi)

I'm using Android 13 and Firefox is updated to the latest update. When I Google something and select an image, Firefox freezes and I either have to reload the page and the image will load or I have to close & reopen the app and switch to the Images tab. This is on the main Google search page. Images selected in the Google Images tab work as expected.

Asked by popo 9 izinyanga ezidlule

Answered by popo 9 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

https://www.powerball com comes up as BLOCKED

About 90% of the time, when I try to go to powerball.com on my android (12), it displays a message that "The request is blocked". I don't know what the issue is but it's… (funda kabanzi)

About 90% of the time, when I try to go to powerball.com on my android (12), it displays a message that "The request is blocked".

I don't know what the issue is but it's incredibly frustrating when I'm trying to check my numbers and I can't access this site.

What can I do to fix this?

Asked by Darren 8 izinyanga ezidlule

Answered by Darren 7 izinyanga ezidlule

  • Kusonjululiwe

google.com not displaying correctly

When I tapped on the firefox widget on my phone this morning, it showed "google.com" in the address bar but the page was blank. I checked this on my wife's phone and my t… (funda kabanzi)

When I tapped on the firefox widget on my phone this morning, it showed "google.com" in the address bar but the page was blank. I checked this on my wife's phone and my tablet and the exact same thing happens. I tried turning off my two add blockers to see if that would make a difference but it did not. I then uninstalled and reinstalled firefox on my phone from the Google Store and logged back in and it still acted the same way. For fun, I then turned on "Desktop site" in the menu and then my normal google.com page opened up. When I turned off 'desktop site', it went back to a blank screen with the "home" icon, the address bar, number of tabs open box and the 3 dots menu bar showing on top, but nothing else. I then opened my computer and works fine on my desktop. So, not sure what is happening but definitely some problem with "google.com" address on firefox (unless I toggle on "desktop site".) I also cleared my cache (which of course, was completely empty when I deleted and then added on the firefox app at the google store). Seems like might be a problem on your end? Especially since seems to happen on all four android devices that I have. I've also attached screenshots of the two pages I get, the first regular, the second with 'desktop site' toggled on.

Asked by jim.sajdak 3 izinyanga ezidlule

Answered by Paul 3 izinyanga ezidlule

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Firefox on Android not working on mobile data

Firefox on my android phone times out on any webpage whenever I am not connected to a Wi-Fi. All webpages and IP addresses timeout with no response. Same issue occurs on … (funda kabanzi)

Firefox on my android phone times out on any webpage whenever I am not connected to a Wi-Fi. All webpages and IP addresses timeout with no response. Same issue occurs on Firefox Beta app and Firefox Nightly. All other applications work as expected with full internet access on mobile data. The same pages/addresses respond as expected on Chrome and the built-in browser.

Simply put, all Firefox apps have no internet connectivity on mobile data.

Solutions I've attempted with no success or change: Re-install Firefox. Logging out of Firefox Sync. Clear Firefox data and cache. Disabling tracking protection. Disabling HTTPS-only mode. No proxy settings are enabled. Confirmed Firefox application has mobile data network privileges. Disabling, re-enabling mobile data network privs. Installing Firefox Beta and Firefox Nightly; same issue.

Another possibly related issue: Firefox does not follow routes from a Cisco AnyConnect VPN on my phone. Opening pages/IP addresses routed through the VPN are rejected or timeout as if the VPN is not active at all. The same pages/addresses respond as expected on Chrome and the built-in browser. This occurs over Wi-Fi as well, of course nothing works on mobile data as described above.

Device: Oneplus 8T (KB2003) OS: OxygenOS 13.1 (Android 13) Firefox version: 117.0.1

Asked by ingitho 7 izinyanga ezidlule

Answered by ingitho 4 izinyanga ezidlule

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Unable to download the File while using Firefox as default browser.--bugid: 3706525

Issue information: Title:Unable to download the File while using firefox as default browser. Package name:org.mozilla.firefox Build number/Version: 101.2.0 Device, Model,… (funda kabanzi)

Issue information: Title:Unable to download the File while using firefox as default browser. Package name:org.mozilla.firefox Build number/Version: 101.2.0 Device, Model, Android ,OS: OPPO(New model,not still released on the Market),Android 12.0,OS 12.1(Google Pixel_S have the same issue) Reproduce Frequency :10/10 Estimated impact: All Android users are affected Reproduce steps: 【Preconditions】Download the latest version of Firefox from the Google Play Store 【Operation Steps】 1: Open Chrome, search for "falaknuma das mp3 songs" 2: Click on the website "https://naasongs.co" 3: Use Firefox browser to open the page and click on download” the mp3 file 4: Observe the phenomenon

Actual result: Its showing that secure connection Failed and not able to download the File. Expected result:It should enter website and download the File normally.

Analysis from our engineers: 1:Music from other URLs in FireFox also cannot be downloaded, but can be downloaded normally in other browser. 2:All Android devices have problems, and analysis confirms that it is an application problem

Log link: Phenomenon video&log have attached: https://drive.google.com/drive/folders/1SVFqVL2uCyLI7bC2Go3ffYlBQayookBm?usp=sharing

Looking forward to your reply.

Asked by wenting Hou 1 unyaka odlule

Answered by wenting Hou 1 unyaka odlule

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what's the secret to Mozilla search bar?

I search for "desktop" and it returns "Web pages" "page" along with desktop. None of the 81 results answer the query, "what is the desktop site?" in settings. Why? Why r… (funda kabanzi)

I search for "desktop" and it returns "Web pages" "page" along with desktop. None of the 81 results answer the query, "what is the desktop site?" in settings. Why? Why return random words? Why don't Boolean operators work? Please tell me the trick to searching, it's becoming a daily routine.

Asked by andy 7 izinyanga ezidlule

Answered by andy 7 izinyanga ezidlule

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Cannot rename Bookmarks on a Android 11 phone

I cannot rename saved Bookmarks. I can go through the process but after finishing, the Bookmark is NOT renamed in the Bookmarks list. This is very inconvenient. This nee… (funda kabanzi)

I cannot rename saved Bookmarks. I can go through the process but after finishing, the Bookmark is NOT renamed in the Bookmarks list.

This is very inconvenient. This needs to be fixed. I am using a Samsung Galaxy A12 phone.

Another unrelated question is concerning coping and pasting URLS. I can't paste them elsewhere but I guess that needs to be addressed separetly.

Wayne Carpenter

Asked by Wayne Carpenter 1 unyaka odlule

Answered by peter404 1 unyaka odlule

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Firefox crashes repeatedly, on multiple devices

So usually ill be playing a youtube video, and eventually the frames will stop and then firefox will crash, with the Sorry Firefox crashed error Now i just got a new T… (funda kabanzi)

So usually ill be playing a youtube video, and eventually the frames will stop and then firefox will crash, with the

Sorry Firefox crashed error

Now i just got a new Tablet my partner was using with no crashes and im crashing on that too, so it could be an account issue?

Already tried clearing cache and data and having no Addons Any help would be appreciated :)

Asked by Shinobi 1 unyaka odlule

Answered by Paul 1 unyaka odlule