Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Firefox on iOS sometimes freezes if left in background then returned to

I’m having a issue with the app on iOS where sometimes if I leave the app to do other things then return to the app later on it will be frozen. Sometimes I can open the k… (funda kabanzi)

I’m having a issue with the app on iOS where sometimes if I leave the app to do other things then return to the app later on it will be frozen. Sometimes I can open the keyboard and type but nothing happens. I also can’t scroll web pages and the app doesn’t come back alive. Instead I have to force close it.

Asked by shaunmeechan 8 izinyanga ezidlule

Last reply by Paul 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

"Media player" options in notification panel are not available when we play any YouTube video in Firefox.--bugid: 4682312

Issue information: Title: "Media player" options in notification panel are not available when we play any YouTube video in Firefox Package name: org.mozilla.firefox Build… (funda kabanzi)

Issue information: Title: "Media player" options in notification panel are not available when we play any YouTube video in Firefox Package name: org.mozilla.firefox Build number/Version: 106.1.0 Device, Model, Android ,OS: OPPO Reno8 Pro+,Android 13.0,OS 13.0(Pixel T devices doesn’t have this issue due to differnt UI design) Reproduce Frequency :10/10 Estimated impact: All OPPO users who use Andriod 13 devices are affected.

Reproduce steps: 【Preconditions】Download the latest version of Firefox from the Google Play Store 【Operation Steps】 Open Firefox >> open YouTube and play any video >>go to notification panel >> try to click media player and observe the phenomeno

Actual result: "Media player" options in notification panel are not available when we play any YouTube video in Firefox. Expected result:"Media player" options in notification panel should be able to click and response normally when we play any YouTube video in Firefox.

Analysis from our engineers: All OPPO T devices can reproduce, and Chrome browser doesn’t have this issue, therefore we analysis confirms that it is an application issue.

Log link: Phenomenon video&log have attached: https://drive.google.com/drive/folders/18HJJ0h3AlG-9N45petUNrN6gQ4JEcYcB?usp=share_link

Asked by wenting Hou 1 unyaka odlule

Last reply by Kiki 1 unyaka odlule

  • Okugcinwe kunqolobane

Video play screen goes blank when rotating to landscape.

Video play screen goes blank when rotating to landscape. All controls disappear, sound continues. Blank grey screen is locked in landscape position with no. Only solution… (funda kabanzi)

Video play screen goes blank when rotating to landscape. All controls disappear, sound continues. Blank grey screen is locked in landscape position with no. Only solution is force-close and reopen. Android One UI 5, Android 13, Samsung S20+ 5G

Asked by idanyork 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox keeps reloading tabs

Hello, Firefox for Android has become completely unusable because the tab keep reloading every single time i move away from it. This seems like a HUGE problem for a web… (funda kabanzi)

Hello, Firefox for Android has become completely unusable because the tab keep reloading every single time i move away from it.

This seems like a HUGE problem for a web browser??

Asked by bjorniz 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Bugs on iPhone XR using iOS 15

I use this for more than 5 years on iOS, but the last 2-3 versions became horrible. On iPhone XR with iOS 15, the app stops working if I swipe down the control center and… (funda kabanzi)

I use this for more than 5 years on iOS, but the last 2-3 versions became horrible. On iPhone XR with iOS 15, the app stops working if I swipe down the control center and go back to the app. When I start the app, the most visited sites and their icons are flashing for 1-2 secs, and some sites are really slow (it is hard to scroll, it almost freezes). I hope you can fix these bugs. If you need screencast to see the phenomenon, I can provide it as well. Thank you!

Asked by x2ezer 1 unyaka odlule

Last reply by Kiki 1 unyaka odlule

Google not loading

Using Android FF, when selecting Google.com,it only loads blank white page. Entire screen is completely blank. No error messages of any kind. … (funda kabanzi)

Using Android FF, when selecting Google.com,it only loads blank white page. Entire screen is completely blank. No error messages of any kind.

Asked by Steve 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

  • Okugcinwe kunqolobane

Auto fill not working at all

I have Firefox synced with my mobile and my desktop. I have a number of logins and passwords saved. When I go to a site I get suggested logins, I click on the appropria… (funda kabanzi)

I have Firefox synced with my mobile and my desktop. I have a number of logins and passwords saved. When I go to a site I get suggested logins, I click on the appropriate one, and up until recently, whether on my cell or desktop it filled in and I click and can login. It recently stopped working on my cell. I can bring up the webpage, I still get suggested logins and click the appropriate one but nothing gets filled in, no user name and no password. I have logged out and relogged in, resync'd and it still doesn't work. Any suggestions before I stop using Firefox and look for another browser that works on desktop and cell?

Asked by 57cjtm 1 unyaka odlule

Last reply by Paul 8 izinyanga ezidlule

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Account and password fields lose focus on some sites

When I try to logon to some sites, Google Drive for instance, the input field lose focus when I click and try to use my saved logins and the field stays empty. I go to th… (funda kabanzi)

When I try to logon to some sites, Google Drive for instance, the input field lose focus when I click and try to use my saved logins and the field stays empty. I go to the URL, click the account name field, then the suggested logins (not sure what the exact English header says, since my settings are in Swedish), and it sort of quickly flicker and then the saved accounts and passwords comes up, but by then the field has lost its focus.

Asked by pepeu 1 unyaka odlule

Last reply by Paul 8 izinyanga ezidlule

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i pay my fees from mozile firefox

I pay my fees from mozile firefox but the page get refresh n fees receipt is not generated but the amount of fees will be debited from my bank account what should I do … (funda kabanzi)

I pay my fees from mozile firefox but the page get refresh n fees receipt is not generated but the amount of fees will be debited from my bank account what should I do

Asked by abbasjalal07 1 unyaka odlule

Last reply by a.mpoygiatiwths 1 unyaka odlule

  • Okugcinwe kunqolobane

Updated app, all tabs are gone

I updated the app and all my tabs are gone. I don’t have a pc so I exclusively use firefox on my IOS, so I don’t think I can sync it with anything. I really don’t know ho… (funda kabanzi)

I updated the app and all my tabs are gone. I don’t have a pc so I exclusively use firefox on my IOS, so I don’t think I can sync it with anything. I really don’t know how any of this works but I had 100+ tabs open and this is very distressing, please let me know if there’s any way to recover them

Asked by kspinellek 8 izinyanga ezidlule

Last reply by Paul 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

Hi! Autorotate stopped working yesterday.

In Focus, autorotate, which I use frequently, suddenly stopped working yesterday. I tried turning it off/on a few times and uninstall/reinstall. No change. Please help… (funda kabanzi)

In Focus, autorotate, which I use frequently, suddenly stopped working yesterday. I tried turning it off/on a few times and uninstall/reinstall. No change.

Please help.

Asked by ggronkgxy 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Rotate screen erroe

As I try to rotate the screen orientation while using Firefox Focus, the screen goes blank. This doesn't happen elsewhere on any other app on my device. I tried re-instal… (funda kabanzi)

As I try to rotate the screen orientation while using Firefox Focus, the screen goes blank. This doesn't happen elsewhere on any other app on my device. I tried re-installing and restarting my phone, but I have the same problem. Anybody encounter this issue?

Asked by farahat.matthew 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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Access doesn't load

Periodically, the following bug occurs on different phones. I also found it in complaints on google play and I will take the text from there (you do not give a solution t… (funda kabanzi)

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Asked by brutalfreak 10 izinyanga ezidlule

Last reply by Paul 9 izinyanga ezidlule