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Mozilla/ Firefox

I recently downloaded Firefox and attempted to create an account- TWICE! When I attempt to use the Firefox account/ app I get a page saying I should download Firefox! I … (funda kabanzi)

I recently downloaded Firefox and attempted to create an account- TWICE! When I attempt to use the Firefox account/ app I get a page saying I should download Firefox! I ALREADY DID!!!- TWICE. Have an application support technician check it out and FIX IT!

[removed email from public] CALL ME!!- [removed phone# from public]

If I can't resolve this issue within a week I'll give up & quit.

Asked by frieradler 5 izinyanga ezidlule

Last reply by Paul 5 izinyanga ezidlule

Youtube won't play

Recently Youtube refuses to play any videos for me, saying adblockers are against their rules. I have uninstalled Adblock, and reset firefox totally. Youtube is still blo… (funda kabanzi)

Recently Youtube refuses to play any videos for me, saying adblockers are against their rules. I have uninstalled Adblock, and reset firefox totally. Youtube is still blocking me. It works fine on Chrome. Do I have to switch to Chrome permanently?

Brian.

Asked by mcswally2 6 izinyanga ezidlule

Last reply by Terry 5 izinyanga ezidlule

Having issues with this solution: media.hardwaremediakeys.enabled = false

So I have 2 screens. I put Youtube tutorials in my rightmost screen and have unreal engine open in my leftmost screen. I use my keyboard keys to pause the videos so I can… (funda kabanzi)

So I have 2 screens. I put Youtube tutorials in my rightmost screen and have unreal engine open in my leftmost screen. I use my keyboard keys to pause the videos so I can type stuff or make changes as I follow along tutorials. Each and every time I hit pause/play this popup appears in the top-left of my leftmost screen showing a picture of the video that I have open (why this redundancy....I have it full screen already on screen), it shows a huge title of the vid (again with the redundancy I don't need another title of a vid that I am watching to keep appearing), it shows a rewind/play/fast forward which is really really poorly thought out.........we have those keys on our keyboard this just is more stuff blocking our view. All of these things block out the top left stuff in my window (file/edit/asset/window/tools/help)...its so large it blocks out all tabs open in this window...its so large it even blocks out part of my viewport and other areas in that vicinity. Now all of these things it blocks out are important and I need to use them. When I pause vid I am immediately needing to use things in this space. This pop up however just sits there...you can't click it or do anything to get rid of it...it provides NO useful info...it forces you to keep stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...Yes this is exactly how it feels when using it.

Then you turn it off using the solution: media.hardwaremediakeys.enabled = false and your buttons also stop working. So now you cannot pause/play without mousing off screen to YouTube and manually restarting.

So my first and most important question is how to HIDE not disable the use of the buttons associated with this.

My second question that I really want to put in all caps with expletives and maybe copy and paste the question like 5000000 times so that the amount of frustration this causes on a constant basis with every workflow that I need to use vids as part of it...is WHYYYYY?!?!?!

Ait now that last bit was for flair but I'm not even really joking with that one.

Asked by Jacob L. 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Firefox 119.0 Video Streaming Issues

I am running Firefox 119.0 on Linux and am unable to stream video on many sites. I have tested a few sites, and the only site that actually works for streaming video is … (funda kabanzi)

I am running Firefox 119.0 on Linux and am unable to stream video on many sites. I have tested a few sites, and the only site that actually works for streaming video is YouTube. The others either say 'Source Error' or just load forever.

Things I have tried:

  • Accepting cookies (via site exception)
  • Turned off Enhanced Tracking Protection for the site that won't stream video
  • Turned off pop-up blocker
  • Enabled auto-play of video and audio on the site
  • Checked for updates of Firefox (but there are none available)
  • Launched Firefox in Troubleshooting mode with all extensions and customizations disabled, but this makes no difference

At this point, after doing some online research and trying everything I can think of, I'm really out of ideas.

I would appreciate any suggestions or information anybody has.

Thank you

Asked by Matt 2 izinyanga ezidlule

Last reply by zeroknight 2 izinyanga ezidlule

Is there literally no way to control firefox's memory usage? I have tried a lot of things and none of them work

Hello, I have been a diehard Firefox user since it was still in Beta. I have been using computers personally since 1994 and professionally since 2004, doing Windows and… (funda kabanzi)

Hello, I have been a diehard Firefox user since it was still in Beta. I have been using computers personally since 1994 and professionally since 2004, doing Windows and Linux systems administration. I can and will do whatever (within limits) you need me to do to troubleshoot and resolve this issue, which is otherwise going to cause me to abandon this otherwise excellent browser, perhaps forever. The browser.cache.disk.capacity seems to work, but browser.cache.memory.capacity does not.

Why does firefox not respect the assigned values for browser memory cache (browser.cache.memory.capacity)? Is there anything I can do to limit the memory and processor usage of Firefox and its child processes? Is extension CPU/memory usage constrained by the application values? Is there a way to determine and/or limit the resource usage of extensions?

I have included a number of screenshots documenting its behavior and generated an about:memory report during "normal use". After configuring a number of system variables, I then attempted to determine its resource usage under heavy load.

Open the browser with a couple 2, 3 tabs: ~1GB memory usage Use the browser as "normal" (dozens tabs): ~2GB memory usage Open 100+ tabs from history: The CPU and memory resource usage increases until it consumes all available system resources despite configured values. After killing and restarting the process, the tabs have invisible titles in the extension and browser, and must be closed using Ctrl+W until only a few remain after which the browser can be used normally and again consumes ~1GB.

While I understand "just don't open so many tabs", under some circumstances such as poorly written websites, bugs, etc, even single sites may attempt to claim excessive resources. I sometimes run VMs and such on this machine and in order to retain a responsive system, cannot have applications consuming all of the available resources. I have found one proposed solution that uses an external application, is this the only way?

I am open to allowing Firefox to utilize more of the SSD storage (the 1GB limit was imposed for testing) and would be fine with increased slowness due to disk cache or refetching internetworked resources. However, none of the settings I have changed or attempts I have made appear to be able to limit the memory usage in any way. Additional included screenshots are linked above instead of as attachments due to number. I can share or generate additional reports to assist in troubleshooting.

Thank you! JackD

Asked by jackd2 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Scroll bar width

Please return the scroll bar to the proper width like in Win 10, like Chrome in Win 11. Who's the idiot that thinks tiny thin scroll bars are cool and easy to use? tf i… (funda kabanzi)

Please return the scroll bar to the proper width like in Win 10, like Chrome in Win 11. Who's the idiot that thinks tiny thin scroll bars are cool and easy to use? tf is wrong with you idiots. Don't offer me solutions. You are the solution. Update firefox, fix the damn scroll bar.

Asked by br1263 6 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Firefox application

My apple computer performed an uninitiated re-boot and now the Firefox icon in the task bar does not show Firefox as running, but when I click on the icon it tells me tha… (funda kabanzi)

My apple computer performed an uninitiated re-boot and now the Firefox icon in the task bar does not show Firefox as running, but when I click on the icon it tells me that Firefox is open and it cannot open another window. How to I shut Firefox down and re-start it?

Asked by cnewton0 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

New computer data

New computer (Windows 11) shows 'Old Firefox Data'. Opened hidden files. Using File Explorer found Profile Folder & renamed it 'old'. Copied and pasted 'Old Firefox… (funda kabanzi)

New computer (Windows 11) shows 'Old Firefox Data'. Opened hidden files. Using File Explorer found Profile Folder & renamed it 'old'. Copied and pasted 'Old Firefox Data' as new profile. Firefox would not open. Had to remove etc and Firefox worked again. Thought this maybe the easiest way to get my Bookmarks back.

PS Presume Profile Folder does not contain Thunderbird Addresses?

Asked by Eanie 5 izinyanga ezidlule

Last reply by Terry 5 izinyanga ezidlule

how to retrieve My Collections

In order to complete last update I had to Uninstaller and reinstall Firefox for Android. Now all my collections are gone !!!!! How can I retrieve My Colections? … (funda kabanzi)

In order to complete last update I had to Uninstaller and reinstall Firefox for Android. Now all my collections are gone !!!!! How can I retrieve My Colections?

Asked by qcgandolf13 5 izinyanga ezidlule

Last reply by Paul 5 izinyanga ezidlule

Firefox browser problem text selection mouse drag box partially blocks page

Firefox browser problem. When dragging the mouse over text on a webpage to select text I want to copy, some of the selected text and an area of webpage adjacent to the te… (funda kabanzi)

Firefox browser problem. When dragging the mouse over text on a webpage to select text I want to copy, some of the selected text and an area of webpage adjacent to the text I'm trying to select is blocked by a box that automatically appears. Sometimes it whites-out a box-shape but usually it's blacks-out. This blocks that part of the page and some of the text I'm trying to select while I'm dragging my mouse and I can't see the mouse while I'm trying to select text within that box. What did I do to cause this and can I change something to make it stop? This is only when using Firefox and I didn't have this issue until October 2023.

Asked by F S 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Blocked confirmations on website; now website doesn't work.

I was using Lightspeed today, and the website pops up a confirmation dialog box (probably through JavaScript) so that you can confirm that you want to do a specific actio… (funda kabanzi)

I was using Lightspeed today, and the website pops up a confirmation dialog box (probably through JavaScript) so that you can confirm that you want to do a specific action. I got annoyed with the dialog and clicked the included "Don't allow this website to show prompts anymore" box when I hit OK. But now it won't perform any action that requires you to hit the OK in the prompt, so I need to make the dialogs come back so I can do my job. I can't find any setting anywhere in the browser that I have actually disabled or changed by hitting the box in that prompt.

Asked by Adam Wright 5 izinyanga ezidlule

Last reply by Terry 5 izinyanga ezidlule