Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

cannot process json file

Hi. i ma having trouble restoring my bookmarks. firefox crashed and has deleted all my bookmarks. when i try to restore from a json file i get the error message cannot pr… (funda kabanzi)

Hi. i ma having trouble restoring my bookmarks. firefox crashed and has deleted all my bookmarks. when i try to restore from a json file i get the error message cannot process the file. i have tried the json file restorer but it doesnt help.

Asked by vickyjean1007 4 ezinsukwini ezidlule

Answered by FredMcD 4 ezinsukwini ezidlule

Recover user data missing after Firefox update

After updating to the latest Firefox version, Firefox messed up my older version and I couldn't recover my previous settings and quite a lot of passwords. It is very tedi… (funda kabanzi)

After updating to the latest Firefox version, Firefox messed up my older version and I couldn't recover my previous settings and quite a lot of passwords. It is very tedious to go through the whole rigmarole again. Will I recover my old settings and passwords if I reset to the previous running version? Thanks and cheers.

Asked by jalnet1 4 ezinsukwini ezidlule

Last reply by jalnet1 2 ezinsukwini ezidlule

Firefox updating itself and I lost all my history and bookmarks!!

Help! I had a ton of open tabs and bookmarks on my firefox, and it just updated itself without my permission and now everything is GONE. I can't click on Restore Session … (funda kabanzi)

Help! I had a ton of open tabs and bookmarks on my firefox, and it just updated itself without my permission and now everything is GONE. I can't click on Restore Session or find any bookmarks! I am very very sad.... can anyone help me recover these things?

Asked by jennyleis 1 usuku oludlule

Last reply by cor-el 1 usuku oludlule

all logins and passwords gone after unvoluntary logout and re-login

Hi firefox community, I've been using firefox forever and so all my logins and passwords have been saved in the browser. For the past two days I noticed that firefox coul… (funda kabanzi)

Hi firefox community,

I've been using firefox forever and so all my logins and passwords have been saved in the browser. For the past two days I noticed that firefox couldn't 'connect to my account', which has never happened before - I was logged in ever since my firefox account was created. My current logins have been active, but when I tried to log into a website with a previously saved login and password - there was nothing. I then logged back into my firefox account, but all my logins and passwords are still gone. I tried manual sync, still nothing.

I am not sure if it happened after a specific update - I didn't notice when exactly I was 'logged out'.

Asked by tomasz 11 amahora adlule

Last reply by FredMcD 6 amahora adlule

  • Okugcinwe kunqolobane

Clicked "synchronize now" instead of wait for synck to load my bookmarks- are they gone?

Hi, I have a problem here. Reinstalled system, also installed fresh FF, i logged in into sync and nothing happened. I thought, that "synchronize now" is for loading my co… (funda kabanzi)

Hi, I have a problem here.

Reinstalled system, also installed fresh FF, i logged in into sync and nothing happened. I thought, that "synchronize now" is for loading my content from sync. Instead, I loaded black, fresh FF settings & bookmarks into my sync. Does it mean, that my previous bookmarks saved on the server are gone forever?

I was collecting my bookmarks for something like 7 years. I'm depressed :C I need them to work. What can I do?

I was always backing up my bookmarks in the file, but not this time. And no, I don't have any previous versions on disc anymore. Please help.

Asked by Lunarinstincts 5 iminyaka edlule

Last reply by Lunarinstincts 5 iminyaka edlule

  • Okugcinwe kunqolobane

i thought i had deleted my connection on this pc but it looks like ive deleted my account, can i retrieve my account back

i synced my account on this pc but nothing showed up and when i went to delete what i thought was the sync on the pc, its turned out to be my actual account, i need to re… (funda kabanzi)

i synced my account on this pc but nothing showed up and when i went to delete what i thought was the sync on the pc, its turned out to be my actual account, i need to retrieve my account as its in use on 5 pcs

Asked by ashley.morgan 5 iminyaka edlule

Last reply by guigs 5 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

V36.04, Opens to FF start page

I have lost all homepage tabs, add-ons, cookies, last pass info, etc. Last security update was April 7 2015. Not sure it is relevant, but at least coincidental w/ occur… (funda kabanzi)

I have lost all homepage tabs, add-ons, cookies, last pass info, etc. Last security update was April 7 2015. Not sure it is relevant, but at least coincidental w/ occurrence of my problem Can I recover?

I looked at "synch" but not sure it applies to me. Using only 1 laptop with Windows 7.

Thanks!

Asked by JWICh 5 iminyaka edlule

Answered by guigs 5 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Sync encountered an unknown error

Hello, I've been using my own Sync 1.5 server since January without having any issue until this week. I am unable to sync my clients, getting the "Sync encountered an err… (funda kabanzi)

Hello,

I've been using my own Sync 1.5 server since January without having any issue until this week.

I am unable to sync my clients, getting the "Sync encountered an error while synching: Unknown error, Sync will try again automatically."

Here's the log: https://pastebin.mozilla.org/8836193

The problem seems to happen at line 101 (on pastebin).

Here's some more info about my setup.

Syncserver 1.5.2 installed on a local server running on Linux.

I have 1 Windows client, 2 Linux clients. None of them can sync. All uses Firefox 38.0.

Any help would be appreciated. Thanks, Phil

Asked by GuizmoPhil 5 iminyaka edlule

Answered by guigs 5 iminyaka edlule

  • Okugcinwe kunqolobane

Bookmarks deleted after firefox re-install

I deleted firefox as I was having some issues with the browser. I did a clean install. I'm using Mavericks and firefox 33.0.2 version (because I went into time machine to… (funda kabanzi)

I deleted firefox as I was having some issues with the browser. I did a clean install. I'm using Mavericks and firefox 33.0.2 version (because I went into time machine to recover bookmarks since the new version firefox 39 did not have them)

When I downloaded the 33 version, firefox opened but no bookmarks? I have tried: 1. going to library in time machine and trying to find the "bookmarks profile folder or Firefox Profile Folder---NOTHING?

Any ideas? if this bookmark folder gone? otherwise where is it?

Thanks

Asked by tracor 5 iminyaka edlule

Last reply by cor-el 4 iminyaka edlule

  • Okugcinwe kunqolobane

I sync my account before resetting my computer. When logging back on, with the same credentials, the information is still not coming through. Please assist.

I had to reset my computer. I backed up everything and verified that my sync worked. When I put in the password, the account wouldn't take it. So we had to reset the pass… (funda kabanzi)

I had to reset my computer. I backed up everything and verified that my sync worked. When I put in the password, the account wouldn't take it. So we had to reset the password, but still nothing is coming through. Can you assist? Do you have a backup anywhere?

Asked by cedeno72 5 iminyaka edlule

Last reply by guigs 4 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

iOS 9.2.1 book marks disappeared

they where there all morning then suddenly they where gone I tryed to resync it but did not work Firefox v2.0 build 2006 all I get when I tap on it is the Mozilla project… (funda kabanzi)

they where there all morning then suddenly they where gone I tryed to resync it but did not work Firefox v2.0 build 2006

all I get when I tap on it is the Mozilla project and Firefox help and suport

iOS 9.2.1 13d15

I am part of the beta

Asked by rickybennett 4 iminyaka edlule

Answered by guigs 4 iminyaka edlule

  • Okugcinwe kunqolobane

Have quick-formatted HDD; how to identify mbox file for recovery?

Shaggy dog story ... . U15, on sda7 on a Win 10 laptop, got updated and broke WIFI . Backed up ~ using `sudo cp -rp /home/user/* $backupfile` for each user . U16 might b… (funda kabanzi)

Shaggy dog story ...

  1. . U15, on sda7 on a Win 10 laptop, got updated and broke WIFI
  2. . Backed up ~ using `sudo cp -rp /home/user/* $backupfile` for each user
  3. . U16 might be better? No!
    An earlier U15? That's better, but complicated for other users
  4. . Accidentally loaded Win10 - but grub default is Ubuntu ???
  5. . Win 10 does a million updates after which it is absolutely sure that grub is gone !!
  6. . Hey! Who uses Win anyway? Let's try a full disk U14 installation
  7. . Brilliant! Grub, WIFI everything ...
  8. reinstall Gimp, Thunderbird ... ???
  9. . Did you spot the error on operation 2. above? That's right - No ~/.* files were backed up, including ~/.thunderbird!

In recovery efforts so far, 'magicrescue' found lots of images, 'foremost' found, too, lots of docs and probably all of windows. Each of these tools allows one to describe the file to be rescued beyond the default list of files recoverable.

I don't yet have an mbox file - trying to improve my chances of finding the old ones on the disk - so I am not in a position to analyse an mbox file myself.

Edit formatting as numbered paragraphs using a #

Can anyone point me at a file format description/standard document for mbox files? A different tool to save the day?

Thanks

Asked by HarveyP 3 iminyaka edlule

Last reply by HarveyP 3 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

password-problems

Firefox removed all my stored passwords, and this is going to be a huge problem for me.. They were all in Firefox password manager, or whatever its called, and i tried to… (funda kabanzi)

Firefox removed all my stored passwords, and this is going to be a huge problem for me.. They were all in Firefox password manager, or whatever its called, and i tried to lookup logins.json in %appdata%, but it only shows the last password in the list (i had only added a new one when i found out all old ones were gone-made an account at a new site before going through old ones).. The logins.json does not show a rollback history(previous versions)..

I think the fonts etc look different now than it did yesterday, so it could have been an update during the night? Either way, how can i restore it??

v54.0.1 -32bit

Asked by tomasos 2 iminyaka edlule

Answered by tomasos 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

cannot export of backup bookmarks

I recently had a power failure, which meant that Firefox didn't close down properly when the PC powered down. When I restarted, Firefox had lost all of my previous settin… (funda kabanzi)

I recently had a power failure, which meant that Firefox didn't close down properly when the PC powered down. When I restarted, Firefox had lost all of my previous settings, ie bookmarks, passwords etc, so I have tried to recreate a profile which contains all of the previous elements. However, there is clearly something wrong & although I have deleted the places files & run the "Refresh Firefox" utility, these continue. My main bugbear at present is that I cannot either backup my bookmarks file, or export it in HTML format, in order to even consider creating a brand new profile. I have also noticed that my new profile has a bookmarksbackup folder, but is never getting populated with any content. I do have an old profile which I have used to recreate the profile that I am using now, but I am beginning to wonder whether there is some sort of corruption in the files contained, which means that I am simply recreating the problems, over again. I have a number of other quirks & eccentricities, ie the clear downloads button doesn't always work & all of the small icons on my bookmarks have disappeared & show no sign of refreshing, even though a week has elapsed since the original "crash". So, are there other files that I need to delete / recreate in my profile, in order to get back to normal functionality ?? As I say, my biggest current problem is not being able to backup or export my current bookmarks file - it says that it is being done, but no files are actually created. Oh, and I can create new bookmarks, but once again, the small icons which use to be created, no longer appear. Many thanks for any assistance out there.

Asked by intarest 2 iminyaka edlule

Answered by intarest 2 iminyaka edlule

  • Okugcinwe kunqolobane

Loss of accounts from Tbird

Still trying to get a peculiar problem sorted. Started with an unexpected problem with Tbird on my Win10 laptop. I turned Tbird on to pick up mail, only to find a singl… (funda kabanzi)

Still trying to get a peculiar problem sorted. Started with an unexpected problem with Tbird on my Win10 laptop. I turned Tbird on to pick up mail, only to find a single Account on the left of screen 'Local Files' !! No folders, no Emails. Investigated further, and found that my Sky accounts were still listed, but my BT ones had disappeared. No way could I resurrect them - no way could I persuate the system to list the Sky accounts seperatly or show folders. After a while. some Emails began to appear in an inbox under the Local Folders on the left. I decided to overwrite the data on the laptop from my desk PC - using Mozbackup (no-one said this wasn't kept up to date !!!) Didn't work - nothing changed, so took the ultimate solution which works when any other program has crashed - delete prog & re-install. Lost the profile !! Copied it from Desk machine - no luck. My final solution is to sweep the laptop clear of all Tbird info, install a new copy, and put all my accounts and files back in. Will that work ??? Last question - WHY isn't Mozbackup being kept up to date ? It's such an easy program to use ! Far better than all this fiddlig around.

Asked by Compound65 2 iminyaka edlule

Last reply by christ1 2 iminyaka edlule

  • Okugcinwe kunqolobane

Thunderbird 52.3.0 has lost all configuration

Thunderbird was working fine (have been using as my main email reader for many years). Rebooted PC and when it came back Thunderbird config was gone (when I open Thuderbi… (funda kabanzi)

Thunderbird was working fine (have been using as my main email reader for many years).

Rebooted PC and when it came back Thunderbird config was gone (when I open Thuderbird it had no email or calendar and asks to configure a new email as if freshly installed).

Thunderbird is set to auto-update, so no idea if this was broken by an update or some other type of config corruption. It appeared to update to 52.3.0 after the problem (when I checked the version page within help), not sure if it did anything before the problem. Is there a log file somewhere?

Asked by eddarnell 2 iminyaka edlule

Last reply by christ1 2 iminyaka edlule

  • Okugcinwe kunqolobane

When I click on an email, it no longer is showing the content of the email below

Hi, I am having problems with my emails. When I click on an email, it is not showing any content in the box below its completely empty. This is from emails that were alr… (funda kabanzi)

Hi, I am having problems with my emails. When I click on an email, it is not showing any content in the box below its completely empty. This is from emails that were already in my inbox. New emails which have been received today are displaying ok, so I am completely confused as to what it could be as I have not changed any settings. I have more than one email address in Thunderbird and that one is ok. Anyone able to help?

Asked by clairew 2 iminyaka edlule

Last reply by Matt 2 iminyaka edlule

  • Okugcinwe kunqolobane

After Firefox asked to update, I clicked NO! it did it anyway and now I've lost my previous session. How do I get it and my saved passwords etc. back?

When firefox asked if I wanted to update to the newest version, I answered NO! I had already discovered on my other computer that if I allowed the update, I would lose my… (funda kabanzi)

When firefox asked if I wanted to update to the newest version, I answered NO! I had already discovered on my other computer that if I allowed the update, I would lose my ability to restore the previous session, so I wanted to save the tabs so I could reload them. I also lost all of the saved passwords on my other computer and didn't want the same thing to happen on my work computer. But despite answering NO. Firefox updated anyway, and I have lost days of work. How do I get it back? Jack

Asked by Aturnium 2 iminyaka edlule

Last reply by jscher2000 2 iminyaka edlule