Printing

How do I print a document from email, without the sidebar showing? It doesn't show up on the copy but it moves the document way over to the right with only 1/2 of it sho… (funda kabanzi)

How do I print a document from email, without the sidebar showing? It doesn't show up on the copy but it moves the document way over to the right with only 1/2 of it showing. I'm Electronically Challenged, Electronically Illiterate, please reply in simple English as I'm living proof that you cannot teach an old dog new tricks! Thank you

Asked by gldnretrvr5012 1 isonto elidlule

Last reply by jscher2000 - Support Volunteer 1 isonto elidlule

Youtube crashes in latest version for Mac

Just a short time ago Version 125.0.3 downloaded. Since then I cannot open Youtube without it crashing. When I ask it to restore the tab (one of 2 choices offered, it cra… (funda kabanzi)

Just a short time ago Version 125.0.3 downloaded. Since then I cannot open Youtube without it crashing. When I ask it to restore the tab (one of 2 choices offered, it crashes again. After 4 or 5 times I close the tab and switch to another browser. I shut off the one extension I had running. That fixed nothing. I looks like my 2019 iMac is too old and I need to go back to an earlier version.

Asked by Jim Roy 1 isonto elidlule

Last reply by Paul 1 isonto elidlule

delete email in expanded thread deletes other emails in thread and not in thread

Along with most of the world, I hate threads. My normal practice is to keep only the last email in a thread quoting all the contributions, and to delete the rest. Then I … (funda kabanzi)

Along with most of the world, I hate threads. My normal practice is to keep only the last email in a thread quoting all the contributions, and to delete the rest. Then I have one email with everything about that in it, with a history trail. I've done this for years and years. Then, some time last year, after an update of Thunderbird, everything was in threads. Someone replies to my message, and the thread goes missing from Sent, and appears in Inbox, but not marked as unread - you only see this when you expand the thread. If you reply, it jumps back into Sent. Finding anything is now a time-consuming nightmare. But there also appears to be at least one bug.

Suppose I now go into a thread and delete an intervening email. Thunderbird clears the preview panel of emails. If I click on Sent then back in Inbox, they reappear! But if I'm now confused as to exactly what that delete did to how many emails, I click Edit / Undo Delete. What it seemed to do tonight when I hit the Delete was get rid of a big chunk of the large thread, including some emails I hadn't read yet, and some not in this or other threads! They are not in the Deleted folder - they are gone! I think it has also done this before. What a mess! As for evidence, reproducing it is not something I want to do.

Asked by philkirkley 2 emasontweni adlule

Last reply by Matt 1 isonto elidlule

Incorrect Sending Error Message

I just installed Thunderbird (working elsewhere) on a Windows 11 machine, and used the 'auto setup' feature. Sending/receiving works fine, but for every message sent: 1.… (funda kabanzi)

I just installed Thunderbird (working elsewhere) on a Windows 11 machine, and used the 'auto setup' feature. Sending/receiving works fine, but for every message sent:

1. A pop-up appears, which reads 'Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message to Local Folders/Sent-mydomain.com

2. The current command did not succeed. The mail server for account mydomain.com responded [TRYCREATE] Folder doesn't exist. (Failure).

Sent messages appear just fine locally in Thunderbird, and also on Gmail, and they send fine as well, so I just need to disable the incorrect error messages. Thanks for any help (NOOB level tech savvy).

Asked by michael693 2 emasontweni adlule

Last reply by Matt 1 isonto elidlule

Calendar not syncing

I'm setting up TB for the first time with multiple email and calendar accounts. Some are gmail / google, and others o365. The primary TB account's calendar doesn't seem… (funda kabanzi)

I'm setting up TB for the first time with multiple email and calendar accounts. Some are gmail / google, and others o365.

The primary TB account's calendar doesn't seem to be syncing fully. It's an o365. account. But the email is working.

I added an event on my Outlook for Android on my phone. Its appearing in OWA, and in New Outlook on my computer (so it did sync from mobile Android device to server, and from server to my New Outlook on the Windows desktop). But its not appearing in TB.

Not sure what to check or what the issue might be.

Also, I'd love to replace Outlook Android on my mobile with what I think is K-9. But can't get the same account referenced here to connect to the outbound server.

Welcome any help, and appreciate you all doing this collaborative work.

Asked by Eric Gombrich 2 emasontweni adlule

Last reply by Matt 1 isonto elidlule

Web links in emails no longer work

As of this morning, I'm unable to click on links in emails and have the URL open in my default browser. When I click such a link, the menu bar darkens as the mouse butto… (funda kabanzi)

As of this morning, I'm unable to click on links in emails and have the URL open in my default browser. When I click such a link, the menu bar darkens as the mouse button is down, and lightens when the mouse button is released. Nothing else seems to happen.

I hope you can help; this is a major problem.

Asked by BillTreloar 1 isonto elidlule

Last reply by Matt 1 isonto elidlule

Not able to open Calendar, but "Today Panel" works.

Hi Everyone! I am currently on Thunderbird 115.10.1 (64-bit) and for a few days now, I can't open the calendar tab. The "Today Pane" is working and showing events though… (funda kabanzi)

Hi Everyone!

I am currently on Thunderbird 115.10.1 (64-bit) and for a few days now, I can't open the calendar tab. The "Today Pane" is working and showing events though.

When going to "View" the items "Calendar" and "Tasks" are greyed out though.

Any idea on how to get the calendar back? The company will move us all to Exchange and Outlook soon, so I thought I might "survive", but it is pretty impractical have to open my calendars separately in the browser. You only notice how often you use something, when you don't have it. ;-)

Asked by Holch 1 isonto elidlule

Last reply by Matt 1 isonto elidlule

Repeated Flagged ( and deleted) Spam Emails Repeating on Thunderbird Inbox

In Thunderbird I'm wondering why when I flag an email red as 'spam' (and delete it) it doesn't automatically block the email address from repeated future spam attempts? … (funda kabanzi)

In Thunderbird I'm wondering why when I flag an email red as 'spam' (and delete it) it doesn't automatically block the email address from repeated future spam attempts?

Asked by ethanmohawk1888 1 isonto elidlule

Last reply by david 1 isonto elidlule

New email colours

Hi, Would appreciate your help with the following: New, unread emails arrive mostly with blue bolded text and a small yellow circle on top left of each message, however … (funda kabanzi)

Hi,

Would appreciate your help with the following: New, unread emails arrive mostly with blue bolded text and a small yellow circle on top left of each message, however some emails arrive with black bolded text without the small circle. If I click the download (cloud) button all unread blue bolded text emails turn to black bolded text. This doesn't appear right.

How can I make all new, unread emails have either bolded Blue text or Black text (I would like to choose desired option).

Thanks

Asked by ciaran5000 1 isonto elidlule

Last reply by Matt 1 isonto elidlule

Adding a PNG background to emails produces a "collage" of pictures rather than a single picture

I added a PNG picture as a background to my emails. Instead of a single background picture, it produces a collage (can't think of another word) of multiple copies of the… (funda kabanzi)

I added a PNG picture as a background to my emails. Instead of a single background picture, it produces a collage (can't think of another word) of multiple copies of the same picture. Any way to just get a single picture?

Asked by PathMan 2 emasontweni adlule

Last reply by Matt 1 isonto elidlule

Missing Folders O365

I'm setting up Thunderbird for the 1st time with multiple email and calendar accounts. One of the accounts, an O365 account, is not setting-up the sub-folders. I was al… (funda kabanzi)

I'm setting up Thunderbird for the 1st time with multiple email and calendar accounts.

One of the accounts, an O365 account, is not setting-up the sub-folders.

I was also having issues with the same account's calendar and have implemented Tbsync Account Manager from the add-in and that seems to have fixed it.

Now on to the folders issue. The only folders appearing are the Inbox and Trash.

Any suggestions?

Asked by Eric Gombrich 1 isonto elidlule

Last reply by Matt 1 isonto elidlule

Bookmarks etc not Syncing w/ FF Sync to Mac OS

I have Mac, Windows, and Linux boxes. All show connected to Firefox Sync, however, bookmarks etc are only actually in sync between Windows and Linux. I've tried logging … (funda kabanzi)

I have Mac, Windows, and Linux boxes. All show connected to Firefox Sync, however, bookmarks etc are only actually in sync between Windows and Linux. I've tried logging out on all devices, resetting passwords, reinstalling FF on the Mac. Can't seem to get it to work.

Asked by darintenb 1 isonto elidlule

Last reply by cor-el 1 isonto elidlule

Firefox Bookmarks not found on offline hard drive.

A bit desperate here. Windows crashed with no chance of repairing the installation. Hard drive And all files on it are accessible. Firefox had thousands of bookmarks for … (funda kabanzi)

A bit desperate here. Windows crashed with no chance of repairing the installation. Hard drive And all files on it are accessible. Firefox had thousands of bookmarks for a very important project.

There seems to be no Firefox profile on the drive. Searched in hidden folders as well. Certainly not where it’s supposed to be: …\AppData\Roaming\Mozilla\Firefox\Profiles

Search for all files on the drive, but there seems to be no SQLITE or JSON files related to Firefox.

Not even a folder anywhere in the drive called Mozilla or Firefox or Profiles or Profile (at least not in relation to Firefox).

There’s no file called places.sqlite or bookmarkbackups anywhere on the drive.

The drive itself seems to be in a good condition and all other files are there and accessible. The file system doesn’t seem to be corrupt And man thousands of bookmarks were there before windows crashed.

Also checked places in \Roaming\ Just in case, as sometimes it could be found there for some installations.

Nothing found anywhere so far. Seems like running out of options.

Any ideas would be greatly appreciated.

Thank you very much everybody for your time and attention.

Asked by PrivateTech 1 isonto elidlule

Last reply by cor-el 1 isonto elidlule

Thunderbird Receives Messages on COX but CAN NOT Send them

bold text All of a sudden today Saturday the 11th Thunderbird stopped sending email on COX but it can receive them. It was working fine then all of a sudden the sending … (funda kabanzi)

bold text All of a sudden today Saturday the 11th Thunderbird stopped sending email on COX but it can receive them. It was working fine then all of a sudden the sending of email stopped. At first I thought that is was Cox being down again, (I've had connection problems this week). But while I was trying to figure it out I received a number of emails. I tried sending a test email to myself usually they go right away but it did not go.

I called Cox. They tech connected to my computer, made some checks, (updated Thunderbird) and after about 20 minutes it started to send messages. 10 minutes later it stopped working AGAIN. This started a four hour telephone marathon with just about every level of service that Cox has. I ended up with Complete Care and while I was on the phone with him and he was connected to my computer the service tech from Cox who was here to check my signal and modem showed up. He tried to look at the problem and could not figure it out. Note I can send and receive mail from the COX email website but and only receive email in Thunderbird.

Cox tells me it is a Mozilla or Thunderbird problem I'm telling them it is not that it is a Cox problem because the server is SENDING me email to Thunderbird but the Cox INCOMING mail server it not connecting to Thunderbird to receive emails. They claim that because I can send and receive on the web page but can not send with Thunderbird. I'm telling them it is a Cox problem.

Anyone else have this issue? Anyone have a solution? I'm shutdown here with over a 25 year history of emails sitting in Thunderbird.

Al

Asked by Al6286 1 isonto elidlule

Last reply by Matt 1 isonto elidlule

firefox will not close

I have been getting a message that says firefox has something running and cannot shut down. I went into task manager and 'shut down' firefox, but the message keeps on co… (funda kabanzi)

I have been getting a message that says firefox has something running and cannot shut down. I went into task manager and 'shut down' firefox, but the message keeps on coming. I then thought that I would uninstall it and then reinstall, but it tells me that it cannot uninstall because it is running, -"Firefox is already running but is not responding. The old Firefox process must be closed to open a new window." When I click on ' Close Firefox' nothing happens. when I click on 'Cancel' the message disappears, but will reappear. Then in desperation, I went into program files and deleted the Fifefox folders but it wouldn't reinstall. There is obviously somewhere a file/file which is screwing me up, does anyone know what this it?

Asked by R.A.Lewis 1 isonto elidlule

Last reply by cor-el 1 isonto elidlule