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FIrefox does not load anything, including local, external, and firefox config pages.

Problem: FIrefox suddenly quit working. Firefox refuses to load anything including local, external, and firefox config pages. When attempting to go to a webpage or config… (funda kabanzi)

Problem: FIrefox suddenly quit working. Firefox refuses to load anything including local, external, and firefox config pages. When attempting to go to a webpage or config page by pressing the enter button nothing happens and the page is entirely blank. The developer console does not open. After about 2 minutes of not doing anything, it crashes. Issue persists past re-installs. I am unable to submit a bug report as normal(I only have pending crash reports), as when I attempted, it said "something unexpected happened" and then the bug report itself crashes.

Chrome works normally as expected.

Troubleshooting steps taken:

  • Refresh and safe mode
  • Launched in incognito
  • apt-get purge
  • Removing profile
  • removing .mozilla, .adobe, .macromedia, /etc/firefox, firefox-extensions, .cache
  • installing nightly, beta, reinstalled multiple times.

Current workaround: Using chrome

Machine information Ubuntu 20.04.2 Kernel Version: 5.4.0-66-generic

Relevant image of issue and contents of detail tabs attached.

Asked by mario65889 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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Problem with Xfinity.com website

Lately I've noticed that I cannot log on to the Xfinity.com website. The home page displays and the login screen allows entry of login ID, but then the screen blacks out … (funda kabanzi)

Lately I've noticed that I cannot log on to the Xfinity.com website. The home page displays and the login screen allows entry of login ID, but then the screen blacks out and shows only 3 dots that move slightly to show something is happening. Eventually, the site times out and goes back to the login screen.

This happens on my laptop. It is running Firefox version 86 under Ubuntu Linux. I have tried this on another computer running Windows 10 and get the same result, unless I use Microsoft's browser. Firefox loads the Xfinity site correctly on my Android phone, version 86.1.1

Any help would be greatly appreciated

Bill

Asked by wrb2154 1 unyaka odlule

Answered by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox won't open anything

Firefox 87.0 (64-bit) on Ubuntu 20.10 is currently unusable as it won't open anything. Firefox opens with no page loaded. Clicking the single "getting started" bookma… (funda kabanzi)

Firefox 87.0 (64-bit) on Ubuntu 20.10 is currently unusable as it won't open anything.

  • Firefox opens with no page loaded.
  • Clicking the single "getting started" bookmark does nothing.
  • Entering a search term in the address bar and pressing 'enter' changes the url in the address bar but nothing is loaded and the page remains blank. There is no indication that anything is loading.
  • Entering a url, such as "www.youtube.com", and pressing "enter" does nothing. There is no indication that anything is loading.
  • Opening the menu by clicking on the burger icon, then on "preferences" does nothing except make the menu disappear (same with most of the options in the menu).

In the browser console I see some errors and no request info (see screenshot).

I've tried `sudo apt purge firefox` then installing again, which didn't help. The problem started with ubuntu 20.04 (I only updated to 20.10 to see if it might resolve this problem).

I've tried the "refresh firefox" option, starting in safe mode, and clearing the startup cache, which didn't help.

Any suggestions would be much appreciated.

Asked by briancallander 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

firefox broken

This all started after last firefox upgrade/update a few weeks ago so installed gmail chrome which works fine. Even reistalled OS & then worked ok till firefox did it… (funda kabanzi)

This all started after last firefox upgrade/update a few weeks ago so installed gmail chrome which works fine.

Even reistalled OS & then worked ok till firefox did it’s own updae.

I have deleted & reinstalled a couple of times but same problem.

I use Linux Ubuntu 20.04.2LTS on an older (+/- 5 year) HP Pro 3130 MT a 64 bit machine. Chuck

Asked by chuck598 1 unyaka odlule

Last reply by schnrl 1 unyaka odlule

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Bold(<b> or <strong>) chars display a annoying "black line" on the right side.

when I open a website with some bold text, the bold text display not as exception. a black line on the right side of the char makes me mad. but it disappeared after zoom … (funda kabanzi)

when I open a website with some bold text, the bold text display not as exception. a black line on the right side of the char makes me mad. but it disappeared after zoom in 120% the page.

Asked by NaAlOH4 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Tabs crash on Linux version when update is pending

First of all, this doesn't affect the Windows version, only the Linux version (didn't test on OSX). The problem is as follows: 1. Firefox installs an update in the backgr… (funda kabanzi)

First of all, this doesn't affect the Windows version, only the Linux version (didn't test on OSX). The problem is as follows: 1. Firefox installs an update in the background while still in use. 2. I open a new tab. 3. That's it. After an update finishes downloading, new tabs refuse to open, some citing a crash (if opened by active tabs, such as YouTube), most stating the browser needs to restart. It is not a networking problem, since already active tabs function normally, even YouTube playlists function as intended (despite the fact that they nominally refresh the entire page); and, as mentioned, the browser itself says it needs to restart. Q1: Is this intended behaviour? If so, Q2a: what purpose does it serve? If not, Q2b: what causes it? Additionally, after an update, Firefox (again, only for Linux) has rendering problems when first booted up, causing tiling, and needing Alt+f4 to close. I may revisit this issue later in a separate thread.

Asked by Plantelo 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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White Screen Problem In Linux

In linux (ubuntu) I have some serious issue when I open firefox the tabs are going to white and I don't see any buttons and website. But When I Hovering the firefox in mi… (funda kabanzi)

In linux (ubuntu) I have some serious issue when I open firefox the tabs are going to white and I don't see any buttons and website. But When I Hovering the firefox in mini window i can see browser but in full screen there is only white screen as you can see in image I attached.

Asked by Jainil Prajapati 12 izinyanga ezidlule

Last reply by jonzn4SUSE 12 izinyanga ezidlule

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double prompt for primary password at the beggining of a firefox session

For last fiew days I get a double prompt for primary password when I start a firefox session (on linux ubuntu 20.04). I'm worried if this is a bug or a troyan. What can … (funda kabanzi)

For last fiew days I get a double prompt for primary password when I start a firefox session (on linux ubuntu 20.04). I'm worried if this is a bug or a troyan.

What can I do to find out?

Asked by Nino Rode 59 7 izinyanga ezidlule

Last reply by jonzn4SUSE 7 izinyanga ezidlule

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Browsing on local development URLs derives on "Unable to connect"

Hi there, I'm using my PC for local web development. I use Firefox as my regular browser and recently, in order to distinguish between personal time and development time,… (funda kabanzi)

Hi there,

I'm using my PC for local web development. I use Firefox as my regular browser and recently, in order to distinguish between personal time and development time, I've established a new profile just for development purposes.

The local website I can't reach is "site.local.dev". My OS is Ubuntu 20.04 and that URL points to a local IP on my network (resolved via /etc/hosts file on my PC).

Funny thing is that: - In dev-profile: site.local.dev does not work => "Unable to connect" and the URL bar shows https://site.local.dev even if I force it to http:// - In personal-profile: site.local.dev does work :P

I have tried with CLI tools like "wget", "hosts", "ping", "telnet" and so on and the site loads ok. Even I have used Dillo (damn simple web browser) and the site loads ok also.

Things I've tried so far: - Suggestions at https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can - Suggestions at https://support.mozilla.org/en-US/questions/1011327 (similar issue, not exactly the same).

It must be a silly thing but I'm out of options now. Perhaps anybody has faced to this situation in the past: any suggestion on this issue?.

Thanks in advance, Ibon.

Asked by Ibon Castilla Varela 6 izinyanga ezidlule

Answered by Ibon Castilla Varela 3 izinyanga ezidlule

Command line error messages when opening firefox

Firefox will only open in Safe mode, previously it was working but now it's not. I have Ubuntu 22.04 Firefox version 99.0.1 (64-bit) When I try to open it in command line… (funda kabanzi)

Firefox will only open in Safe mode, previously it was working but now it's not.

I have Ubuntu 22.04 Firefox version 99.0.1 (64-bit)

When I try to open it in command line, it's also only opening in safe mode but I do also get some error messages that I've included below.

So what does all this stuff below from the command line actually mean? And how do I fix it?

matthew@matthew-desktop:/var/log$ firefox Gtk-Message: 22:02:17.854: Failed to load module "canberra-gtk-module" Gtk-Message: 22:02:17.855: Failed to load module "canberra-gtk-module" ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment.

(firefox:23012): Gdk-WARNING **: 22:02:19.034: The program 'firefox' received an X Window System error. This probably reflects a bug in the program. The error was 'BadAlloc'.

 (Details: serial 506 error_code 11 request_code 146 (unknown) minor_code 7)
 (Note to programmers: normally, X errors are reported asynchronously;
  that is, you will receive the error a while after causing it.
  To debug your program, run it with the GDK_SYNCHRONIZE environment
  variable to change this behavior. You can then get a meaningful
  backtrace from your debugger if you break on the gdk_x_error() function.)

Exiting due to channel error. matthew@matthew-desktop:/var/log$

Asked by matthewbaynham 3 izinyanga ezidlule

Last reply by jonzn4SUSE 3 izinyanga ezidlule

Regarding Firefox 99.0.1 Crash Report [@ firefox@0xeb1f ]...

Hello there to all.. I have been experiencing occasional crashes on the tab when left idle for a while!! I am using Ubuntu linux 22.04 when this occurs..! In Windows 1… (funda kabanzi)

Hello there to all.. I have been experiencing occasional crashes on the tab when left idle for a while!! I am using Ubuntu linux 22.04 when this occurs..! In Windows 11 or even Windows 10 x64 pro this does not occur to my knowledge at all.. So I am wondering why this is happening only on ubuntu linux 22.04 and not anywhere else??.. Anyways, Thanks for listening and have a great day ahead also..

Asked by chaosjs0010 3 izinyanga ezidlule

Last reply by jonzn4SUSE 3 izinyanga ezidlule

Firefox closes randomly on Ubuntu 22.04

Thanks in advance! Since I've upgraded to Ubuntu 22.04 "Firefox" randomly started closing it's self without any crash report what so ever. I've read some article on Ubunt… (funda kabanzi)

Thanks in advance!

Since I've upgraded to Ubuntu 22.04 "Firefox" randomly started closing it's self without any crash report what so ever.

I've read some article on Ubuntu forums but I couldn't find any helpful information (Or they didn't work for me)

Please anyone help! I've been using Firefox all the time and has never crashed until the upgrade to Ubuntu 22.04

Any help is highly appreciated!

Asked by Chucky 3 izinyanga ezidlule

Last reply by jonzn4SUSE 3 izinyanga ezidlule

Drag and drop tab to bookmarks toolbar not working

When I want to drag and drop a tab into a folder of the bookmark toolbars, I can't do it for some folders. Specifically, it doesn't work for folders that are somewhat in … (funda kabanzi)

When I want to drag and drop a tab into a folder of the bookmark toolbars, I can't do it for some folders.

Specifically, it doesn't work for folders that are somewhat in the area of the tab preview animation that pops up when I start dragging the tab. So that is not the same folders every time, it depends on the tab location in the tab bar.

I hope that the explanation was clear enough, I did a screen record also, made it available here https://ufile.io/pikit6xo (335 kB).

Do someone had a similar issue and found a solution?

I'm in troubleshooting mode. Firefox 100, just updated, but bug was there before. Ubuntu 20.04 LTS

Asked by Paul Aimé 3 izinyanga ezidlule

Last reply by jonzn4SUSE 3 izinyanga ezidlule

  • Kusonjululiwe

Netflix on Mozilla 100 / Ubuntu20.04 constantly asks for video codex

I saw where this was a problem with Netflix, Amazon Video and other sites with Fire Fox and that one person even used professional version and still had the same problem.… (funda kabanzi)

I saw where this was a problem with Netflix, Amazon Video and other sites with Fire Fox and that one person even used professional version and still had the same problem.

What I cannot see is where he got the video codex that allow Netflix to work on Fire Fox version 88, let alone this newest version that Mozilla has created.

Asked by Micheal R. - August 5th, 1988 3 izinyanga ezidlule

Answered by jonzn4SUSE 3 izinyanga ezidlule

Ubuntu 22.04 Firefox (snap) crashes on Ctrl+S

A lot of times while coding I press Ctrl+S to save Visual Studio Code and update live server (while watching on firefox the result). The problem is that when I'm focused … (funda kabanzi)

A lot of times while coding I press Ctrl+S to save Visual Studio Code and update live server (while watching on firefox the result). The problem is that when I'm focused on Firefox Ctrl+S pops up the Save Page window and (if I held Ctrl+S for more than a split second) it crashes (probably due to multiple popups becoming unresponsive). The mouse can't click to cancel the pop ups for saving the page nor interact it. I have to kill the firefox process and restart it. I've been looking into disabling Ctrl+S shortcut in Firefox with no success (extensions are deprecated or require too many permissions I'm not comfortable with).

Would someone help me to disable Ctrl+S or enlighten me on how to not have firefox crash every time I accidentally press Ctrl+S?

Thanks!

Asked by Joaquin 2 izinyanga ezidlule

Last reply by jonzn4SUSE 2 izinyanga ezidlule

tab history & Google search

Clicking the back button does not usually take me back to Google search results. When I do a Google search and click on one of the resulting links, it's often (but not al… (funda kabanzi)

Clicking the back button does not usually take me back to Google search results. When I do a Google search and click on one of the resulting links, it's often (but not always, oddly enough) as if I've opened the link in a new tab with no browsing history. I can continue to click on links and build the tab's history, but the oldest url in the tab history is the one I got to after the Google search results page. To get to the Google page, I have to open my full browsing history.

If it's just my problem, I'll just keep doing that, but I appreciate any ideas. Maybe it's how Google redirects? Is there a setting that could affect this? Some of my settings are inherited from Ubuntu Studio.

Thanks.

Asked by nexus2 2 izinyanga ezidlule

Last reply by jonzn4SUSE 2 izinyanga ezidlule

Focus/raise window when opening a new tab

When opening a new tab externally, e.g. via `firefox --new-tab <url>` or `xdg-open <url>`, Firefox doesn't raise its window. If this behavior is abnormal, not… (funda kabanzi)

When opening a new tab externally, e.g. via `firefox --new-tab <url>` or `xdg-open <url>`, Firefox doesn't raise its window.

If this behavior is abnormal, note that I'm using KDE on Wayland (Ubuntu 22.04) with "Focus stealing prevention" off. If it's normal behavior, is there a way to change it?

Asked by aeon.descriptor 2 izinyanga ezidlule

Last reply by jonzn4SUSE 2 izinyanga ezidlule

Reinstalled firefox and lost all bookmarks history and passwords

Reinstalled Firefox on Ubuntu 20 and signed back into my Firefox account and I don't have any of my passwords, bookmarks or extensions, I'm extremely upset - there's very… (funda kabanzi)

Reinstalled Firefox on Ubuntu 20 and signed back into my Firefox account and I don't have any of my passwords, bookmarks or extensions, I'm extremely upset - there's very important info I lost!

Asked by solaarpunk 2 izinyanga ezidlule

Last reply by jonzn4SUSE 2 izinyanga ezidlule

wxmaxima help that uses firefox cannot find the on disk html help files

I run wxmaxima on ubunbtu 20.04. The help menu option calls up firefox (v 101.0.1 (64 bit)) to find the local on disk html files. However this brings up the error message… (funda kabanzi)

I run wxmaxima on ubunbtu 20.04. The help menu option calls up firefox (v 101.0.1 (64 bit)) to find the local on disk html files. However this brings up the error message:

File not found

Firefox can’t find the file at /usr/share/maxima/5.45.1/doc/html/maxima_singlepage.html#g_t_0025.

But this is a valid path with user access permissions and the file maxima_singlepage.html exists and has user read permissions.

So what is firefox doing in looking for this file?

I have used the ms windows 10 version of wxmaxima and the firefox help works perfectly.

Asked by stuartk54 1 inyanga edlule

Last reply by jonzn4SUSE 1 inyanga edlule