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Sorry. We’ve locked your account. A comedy of errors.

Hi Firefox, thanks for a great browser. Could you please help unlocking the account for [REDACTED BY MODERATOR] I was busy logging in to Firefox (today's update) using … (funda kabanzi)

Hi Firefox, thanks for a great browser.

Could you please help unlocking the account for [REDACTED BY MODERATOR]

I was busy logging in to Firefox (today's update) using my account and wished to store my login info, but the link upon login was a long useless address specific to the post-login screen and related to adding more devices. I opened a new tab but this was, apparently, a sticky login and the new tab was logged in as well. I logged out of that tab with the obvious (hindsight) effect of interrupting the previous tab/s.

Long story short, the immediate effect was the message in the subject line of this mail. Firefox locked my account and I need it unlocked.

Thanks for your trouble. Kind regards Jacques


[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by jaak0226 1 unyaka odlule

Last reply by Chris Ilias 1 unyaka odlule

  • Okugcinwe kunqolobane

firefox password

Where is the options (& then “security” button) in Firefox for Acer-002-2.0? I wish to totally remove the request for the primary password that appears quite frequen… (funda kabanzi)

Where is the options (& then “security” button) in Firefox for Acer-002-2.0?

I wish to totally remove the request for the primary password that appears quite frequently. (I don’t have one now & don’t really want one or even the screen that wants me to put one in all the time)

Please reply to [email removed from public]

Thank you

Asked by hap 2 iminyaka edlule

Last reply by Paul 2 iminyaka edlule

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In firefox, when composing an email I can not attach a file or two that comes from within a .ZIP

This just started happening and I'm not sure why. I access my email via a browser. When i compose an email If I have a .ZIP file that contains a bunch of files. If I wa… (funda kabanzi)

This just started happening and I'm not sure why.

I access my email via a browser. When i compose an email If I have a .ZIP file that contains a bunch of files. If I want to attach say file # 6 and File # 7 to the email I am composing I would open windows explorer, traverse to the ZIP file location and click on it so it opens in windows Explorer. Then I'd highlight the one or two files I wanted and I'd drag them to the email.

This would typically attach the the files but it no long works - I have a feeling it may be due to windows 98 I hear you guys changed (fixed) how files are processed.

This is awful I now must extract those files to hard disk (of if there's another contained ZIP file within its even more extracting) - I'll this makes so much work and if I forget to delete all the files I execrated I'll run out of space.

Is there I setting that I can set to make it work the way it used to - I don't want to learn another browser but this change has killed my poductivity

Asked by capatosta 2 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 2 iminyaka edlule

  • Okugcinwe kunqolobane

Many common words missing in FireFox spell checker

I once found a live bug opened for this, but I don't find it anymore. The spell checking dictionary, as many pointed out, is horrible. It lacks tons of common words, as … (funda kabanzi)

I once found a live bug opened for this, but I don't find it anymore.

The spell checking dictionary, as many pointed out, is horrible. It lacks tons of common words, as well as commonly used tech,internet, you name it - jargon words.

Is there (there should be) a repository to add missing words? Through my usage I add words to my private dictionary. Would be shame not to use this as part of this bug handling.

Asked by zarnivop 1 unyaka odlule

Last reply by pentaquark 1 unyaka odlule

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Compacting Email

MANY Years of experience in this Industry has taught me that the Most "UNSTABLE" types of Files, across Numerous Different Manufacturers and Products are Email Files. Try… (funda kabanzi)

MANY Years of experience in this Industry has taught me that the Most "UNSTABLE" types of Files, across Numerous Different Manufacturers and Products are Email Files. Trying to Migrate (Often IMPORTANT) emails from one system to another as the Computer Industry advances too fast for its own good, OFTEN results in the LOSS of Data, and Duplicating the Contents of emails in different File Types, before Migrating, Compacting, or whatever, takes FAR TOO LONG. So I've learnt to LEAVE The Files ALONE and Try to keep Duplicates, when time permits. I'm a New User of Thunderbird (because my previous Microsoft Product was "losing" files) and today, for the First Time I was ask to allow Thunderbird to COMPACT its files. I worry that this will make the Files HARDER / SLOWER to Access, MORE LIKELY to be LOST, and LESS EASY to Migrate at some time in the future. My Computer has TONS of Unused Space, so I have no Personal Need to Recover the 230MB Thunderbird is telling me it will Free Up.

What is your recomendation - based Primarly on the RELIABILITY and SECURITY of my Data.

Asked by microtech2 2 iminyaka edlule

Last reply by Wayne Mery 1 unyaka odlule

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Updating Within Application as a Non-Administrator.

I am encountering an issue where I am unable to update from within my browser (Help->About). I have confirmed that the policies.json ("C:\Program Files\Mozilla Firefox… (funda kabanzi)

I am encountering an issue where I am unable to update from within my browser (Help->About). I have confirmed that the policies.json ("C:\Program Files\Mozilla Firefox\distribution\policies.json") has "DisableAppUpdate": false, to ensure I am not blocking myself. As of now if I try to update it gives me a prompt saying: "Updates avaliable at https://www.mozilla.org/en-US/firefox/new" Is I give myself administrator access then I get normal behavior and the browser begins updating automatically.

The odd thing is if I modify the permissions on C:\Program Files\Mozilla Firefox directory to allow normal users the ability to write/modify its contents then the Normal User Account is then able to update the browser as desired. The obviously solution is to just modify the permission and allow Normal Users to update. But I am hoping you have a better solution that more precise because I am concerned of the security impact of opening the directory to all users.

Is there a specific file/sub directory I can give them access to that accomplishes the same thing or is there a setting I need to change on the installer that would fix this.

Thanks!

Asked by esifive 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

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1370719 contained a response to my problem, but it is greek to me

The root problem is that when I try to open a movie in a web browser, I get the message "Oops. Your web browser is no longer supported. " see attached. 1370719 had a … (funda kabanzi)

The root problem is that when I try to open a movie in a web browser, I get the message "Oops. Your web browser is no longer supported. " see attached.

1370719 had a response that made no sense to me.

Is there anyway to fix this issue?

David

Asked by d.l.briggs 2 iminyaka edlule

Last reply by d.l.briggs 2 iminyaka edlule

  • Okugcinwe kunqolobane

system regiment when firefox opens

hello i have a laptop by hardware cpu i5 reg 7 and ram 12 g this laptop when firefox open is my laptop frize this problem just firefox mozilla and do not by other brow… (funda kabanzi)

hello

i have a laptop by hardware cpu i5 reg 7 and ram 12 g this laptop when firefox open is my laptop frize this problem just firefox mozilla and do not by other browsers ...

thanks

Asked by yekmosafer2000 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Specific web pages not working

I subscribe to the Times.co.uk but past few days am unable to navigate on the website eg if I press 'show more on the web page' nothing happens. `It does work however if … (funda kabanzi)

I subscribe to the Times.co.uk but past few days am unable to navigate on the website eg if I press 'show more on the web page' nothing happens. `It does work however if I access using my Safari browser, so clearly not a 'Times' issue

Asked by carolinedudgeon2210 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

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Missing a suspicious Extension in the Manager?

I'm highly suspicious of an extensions i downloaded a while ago. It has blocked facebook from tracking me as some websites i access automatically uses Facebook. When I ch… (funda kabanzi)

I'm highly suspicious of an extensions i downloaded a while ago. It has blocked facebook from tracking me as some websites i access automatically uses Facebook. When I checked the manager to make an exception for a website I was using, I don't see it there, not even to disable it. I even double checked if my only blocker, UBlock Origin is preventing it from showing but it's not even there either. So now I'm worried my data is compromised.

Asked by rdsreloaded 2 iminyaka edlule

Last reply by rdsreloaded 2 iminyaka edlule

  • Okugcinwe kunqolobane

Can't update photo in Contacts

Hi Customer Support, I can't drag the selected photo from my desktop to update the contact photo. Please advise. Thank you! Andrea Boardman San Diego, CA USA … (funda kabanzi)

Hi Customer Support, I can't drag the selected photo from my desktop to update the contact photo. Please advise.

Thank you!

Andrea Boardman San Diego, CA USA

Asked by Andrea 2 iminyaka edlule

Last reply by david 2 iminyaka edlule

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  • Okugcinwe kunqolobane

AOLattachments not opening

Since about 2 weeks ago many AOL attachments are not opening (pdf.s are but others eg Word not). I have read thru' previous messages on this (in 2021) but turning off enh… (funda kabanzi)

Since about 2 weeks ago many AOL attachments are not opening (pdf.s are but others eg Word not). I have read thru' previous messages on this (in 2021) but turning off enhanced tracking has not fixed it. My attachments open in Edge and Chrome. Like others I would like to stay with Firefox but cannot live with this problem. Help please

Asked by DavidWalker 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule