• Okugcinwe kunqolobane

i have had nothing but trouble since the “new” way in has been introduced.

i used to use firefox as my entry in to otherapplications such as youtube without any trouble. i now find the way in very complicated without clear instructions. For ins… (funda kabanzi)

i used to use firefox as my entry in to otherapplications such as youtube without any trouble. i now find the way in very complicated without clear instructions. For instance i want to load a particular selection using youtube and it is not clear how i should load pa desired play list.

Asked by Lee Shipton 1 unyaka odlule

Last reply by OBW47 1 unyaka odlule

  • Okugcinwe kunqolobane

Website page load issue

Hi, I'm an iPhone user and I'm using iPhone XR since the last 2 years and using Mozilla continuously but Since the last few days I and my users are complaining me that th… (funda kabanzi)

Hi, I'm an iPhone user and I'm using iPhone XR since the last 2 years and using Mozilla continuously but Since the last few days I and my users are complaining me that they have an issue with opening my website this page https://getyowhatsapp.com/fmwhatsapp-2 in their Mozilla browsers, it's quite irritating, my site's traffic is affecting from last few days, kindly help/guide me how to fix it. Thanks!

Asked by Get YoWhatsApp 1 unyaka odlule

Last reply by OBW47 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefix does not recognise that I have their App installed long ago.

By providing helpful assistance. Tried the “Make Firefox your default browser” step one click the menu button - Result = information incorrect. No preferences detailed in… (funda kabanzi)

By providing helpful assistance. Tried the “Make Firefox your default browser” step one click the menu button - Result = information incorrect. No preferences detailed in the menus of iPhone 6+

This is not unusual, in fact quite frequent with Firefox. So this is a waste of time again!

Asked by dwnunderoz@mail.com 1 unyaka odlule

Last reply by OBW47 1 unyaka odlule

  • Okugcinwe kunqolobane

Can't view 3D models on different sites

Hello! I have a problem with uploading 3D models in Firefox on my ipad. It just doesn't upload and doesn't let me view 3D models on sketchfab (https://sketchfab.com/featu… (funda kabanzi)

Hello! I have a problem with uploading 3D models in Firefox on my ipad. It just doesn't upload and doesn't let me view 3D models on sketchfab (https://sketchfab.com/features/free-3d-models)or other sites like this one (https://www.artec3d.com/3d-models). What can I do? Maybe there is some update that I need to install??

Asked by jennie5678 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Pop-up on screen reads "Please allow Firefox to access your device camera ..." Only option is "OK." Can't use Firefox at all until I escape this.

I must have accidentally hit the QR scanner button -- it's in mid-scan with instruction "Align QR code within frame to scan." Pop-up on screen reads "Please allow Firefox… (funda kabanzi)

I must have accidentally hit the QR scanner button -- it's in mid-scan with instruction "Align QR code within frame to scan." Pop-up on screen reads "Please allow Firefox to access your device's camera in "Settings ..." The only option is an "OK" button. Can't use Firefox at all until I escape this -- no way I can see to do that. Please help! Thanks!

Asked by kapplebaum 1 unyaka odlule

Answered by OBW47 1 unyaka odlule

  • Okugcinwe kunqolobane

Google Account Page not working

Ok so I have recently downloaded Firefox and was setting up my google accounts. I have 2, a personal and a work one. My work one signed in no problem however my personal … (funda kabanzi)

Ok so I have recently downloaded Firefox and was setting up my google accounts. I have 2, a personal and a work one. My work one signed in no problem however my personal one doesn’t work. I enter my email, then I enter my password and then it just redirects back to the email in a loop. I have tried deleting Firefox and reinstalling it and it still isn’t working.

I tried on safari by removing my account and signing back in but it still isn’t working. Any ideas?

Asked by nathan.d2016 1 unyaka odlule

Last reply by OBW47 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Images on websites not loading

Ever since I updated my iPhone XS to iOS 14 my Firefox for iOS is not loading images on websites. I have attached two sets of screenshots from two different websites. Eac… (funda kabanzi)

Ever since I updated my iPhone XS to iOS 14 my Firefox for iOS is not loading images on websites. I have attached two sets of screenshots from two different websites. Each website has a screenshot on Firefox and one on Safari to show how images aren't loading on Firefox.

Asked by zacharypaxson 1 unyaka odlule

Answered by OBW47 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox crash when you try to download an image

Hello, When I search for an image in Google and want to save it by keeping my finger pressed, the drop-down menu indicating "Save image" appears, but when I click on it, … (funda kabanzi)

Hello,

When I search for an image in Google and want to save it by keeping my finger pressed, the drop-down menu indicating "Save image" appears, but when I click on it, Firefox closes, closing all the tabs (which I can later recover).

To download an image I have to enter the link and download it from the page, but it doesn't leave from the Google preview, I have been able to observe that in other browsers it doesn't happen.

Any solution?

Asked by Tormius 1 unyaka odlule

Last reply by Andres 1 unyaka odlule

  • Okugcinwe kunqolobane

The application “Firefox” can’t be opened.

Hi. I am running MacOS Catalina 10.15.7. I always use Firefox as my browser as it is the BEST. After updating I get the following error message when I try to run Firefox:… (funda kabanzi)

Hi. I am running MacOS Catalina 10.15.7. I always use Firefox as my browser as it is the BEST. After updating I get the following error message when I try to run Firefox: "The application Firefox can't be opened" I have tried uninstalling and reinstalling to no effect. When I boot my MacBook Pro into SAFE MODE, Firefox opens and runs. When I boot back into normal mode I get the same error message. Help! Any suggestions.

RD

Asked by rodmd1 1 unyaka odlule

Last reply by OBW47 1 unyaka odlule

  • Okugcinwe kunqolobane

iOS issues or domain or hacked

Is it possible that someone could use my iOS device on windows or like on another phone and somehow get away with it? I feel my domian for google is bonded to like some b… (funda kabanzi)

Is it possible that someone could use my iOS device on windows or like on another phone and somehow get away with it? I feel my domian for google is bonded to like some bs that involves my ip4 /6 and iOS and somehow tracking arms doing whatever they want with my apps and who knows

Asked by Joe 1 unyaka odlule

Last reply by Joe 1 unyaka odlule

  • Okugcinwe kunqolobane

'Top sites' in FF for iOS not always showing website 'icon'

The 'top sites' area more often than not carries a letter in a colored square rather than an icon from the website. (see attachment) Some sites manage to display their lo… (funda kabanzi)

The 'top sites' area more often than not carries a letter in a colored square rather than an icon from the website. (see attachment)

Some sites manage to display their logo, others just the first letter of the domain.

Is there specific meta to achieve this?

FF for iOS version 28.2 (2470)

Many thanks,

Steve

Asked by Bolts 1 unyaka odlule

Last reply by Bolts 1 unyaka odlule

  • Okugcinwe kunqolobane

Links within apps not opening in iOS

Hi, My phone is iPhone SE (the old model), iOS 14.0.1. — if I have Firefox as the default browser, at least in two different apps (that have nothing to do with each other… (funda kabanzi)

Hi,

My phone is iPhone SE (the old model), iOS 14.0.1. — if I have Firefox as the default browser, at least in two different apps (that have nothing to do with each other) I'm unable to tap and open links that are supposed to direct me to the default browser and open a page or a PDF.

If I change the default browser to Safari, I'm able to tap & open those links. And then again, if I change the default browser to Chrome, the links won't work.

Is it only my phone that is doing this...?

Thanks in advance!

Asked by lauraelina 1 unyaka odlule

Last reply by lauraelina 1 unyaka odlule

  • Okugcinwe kunqolobane

iOS Night Mode Exceptions?

Is there a way to define exceptions to the “Night Mode” view on Firefox for iOS? Some websites that are already dark to begin with (e.g. Daring Fireball; see attached ima… (funda kabanzi)

Is there a way to define exceptions to the “Night Mode” view on Firefox for iOS? Some websites that are already dark to begin with (e.g. Daring Fireball; see attached image) look abjectly terrible in Night Mode, and it’s inconvenient to have to manually disable and re-enable Night Mode before and after visiting such websites.

If defining exceptions is not currently possible, how could I suggest an exception list as a proposed feature or report the performance of Night Mode on already-dark websites as a bug? (In other words, could the heuristic for Night Mode be better elaborated to exclude websites or page elements where the text already has a brighter gamma than the background?)

I’m not sure how to navigate support forums to suggest this as a feature, and I’m not sure if this would be appropriate to report as a bug on the source repository, so I would appreciate any guidance on this matter. Thanks!

Asked by Elsie Hupp 1 unyaka odlule

Last reply by OBW47 1 unyaka odlule

  • Okugcinwe kunqolobane

The Internet connection appears to be offline

Hello, A few days ago my Firefox iOS app suddenly failed to connect online. The error I get is “The Internet connection appears to be offline” it also shows “NSURLErrorDo… (funda kabanzi)

Hello,

A few days ago my Firefox iOS app suddenly failed to connect online. The error I get is “The Internet connection appears to be offline” it also shows “NSURLErrorDomain”

I get this issue when I am using either cellular or WiFi. I’ve tried uninstalling and reinstalling from the App Store with no luck. I’ve also tried power cycling my phone but the issue persists. I get this error with all websites I try to access. At this point the app is unusable. I’d hate to have to move to another platform. Anyone have any ideas? Any help is much appreciated.

Asked by Andrew 1 unyaka odlule

Last reply by Andrew 1 unyaka odlule

  • Okugcinwe kunqolobane

Bad Astronomy page stopped displaying properly.

Bad Astronomy page on SyFy Wire site stopped displaying properly in Firefox. Works in Safari on iPad; works in Firefox on Mac and PC. Pic below. Tried flipping back and f… (funda kabanzi)

Bad Astronomy page on SyFy Wire site stopped displaying properly in Firefox. Works in Safari on iPad; works in Firefox on Mac and PC. Pic below. Tried flipping back and forth between mobile and desktop site, neither displays properly. Looked for way to contact SyFyWire without luck. Picture below. Mike Hart

Asked by mljhart1 1 unyaka odlule

Last reply by OBW47 1 unyaka odlule

  • Okugcinwe kunqolobane

Refresh icon missing

This morning I am visiting my usual sites but the circular arrow icon to refresh the page is missing. I tried a power down and restart. No impact. This is the iOS version… (funda kabanzi)

This morning I am visiting my usual sites but the circular arrow icon to refresh the page is missing. I tried a power down and restart. No impact. This is the iOS version.

Asked by RHinCT 1 unyaka odlule

Last reply by Gator5000e 1 unyaka odlule

  • Okugcinwe kunqolobane

Can’t enable autofill on iOS

Auto fill forms doesn’t work. The help page says this feature can be enabled by clicking the menu button then options then privacy. However there is no options choice in … (funda kabanzi)

Auto fill forms doesn’t work. The help page says this feature can be enabled by clicking the menu button then options then privacy. However there is no options choice in the menu bar, and no privacy choice in the settings, so the help document seems irrelevant. Any advice?

Asked by dialter 1 unyaka odlule

Last reply by OBW47 1 unyaka odlule

  • Okugcinwe kunqolobane

How to permit access to the microphone on my iMac desktop

I cannot use dictation on my Microsoft WORD program or my email (netaddress.com or gmail) accounts. The WORD program tells me it cannot access the microphone and I need t… (funda kabanzi)

I cannot use dictation on my Microsoft WORD program or my email (netaddress.com or gmail) accounts. The WORD program tells me it cannot access the microphone and I need to grant permission to my server (Firefox is my default) to allow it to access the dictation process. Thank you.

Asked by acs4 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule