Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

After many attempts, Mozilla Firefox is still crashing on Windows 10 1607

Ever since I got my computer back, I've been experiencing tons of crashes and it's been ticking me off. I've tried everything, from restarting my computer, resetting Fire… (funda kabanzi)

Ever since I got my computer back, I've been experiencing tons of crashes and it's been ticking me off. I've tried everything, from restarting my computer, resetting Firefox, doing scans, using safe mode, uninstalling and reinstalling Firefox, updating Windows, Windows Defender scans said there were no threats found, tried using Chrome (still got "Aw, Snap"), etc. Absolutely nothing helped. Since November 15, here are all my crash reports filed:

bp-8454a658-4903-4f4d-8a90-2b56f2161214 2016-12-14 4:14 PM bp-41f4ab05-d0e9-4a59-a551-434cc2161214 2016-12-14 3:25 PM bp-d69316ee-4476-4971-847a-9d1582161214 2016-12-13 6:36 PM bp-fa7881ff-2d60-4f46-8737-f36862161214 2016-12-13 6:36 PM bp-b5f6813b-faba-473f-bf30-f408f2161214 2016-12-13 6:34 PM bp-e334e320-b302-44b4-a4a1-9760c2161214 2016-12-13 6:34 PM bp-fdf83909-8c08-4e11-90a0-6b7692161214 2016-12-13 6:32 PM bp-778d1df5-d1cc-411a-93f5-c07a52161213 2016-12-13 5:53 PM bp-75677074-67e0-45b1-a92e-026322161212 2016-12-11 11:36 PM bp-d0f1785c-c0bd-4369-9a16-4e1dc2161210 2016-12-10 2:15 PM bp-19d1dbc3-8c3d-4dcd-a202-1544c2161210 2016-12-09 8:58 PM bp-eed7017a-b1eb-4c67-a358-c45252161209 2016-12-09 12:05 AM bp-325fd51b-9d3c-4a59-9f01-08ef12161209 2016-12-08 9:56 PM bp-1bd7a787-8dc8-47e1-b7f3-52c332161209 2016-12-08 6:10 PM bp-8371b590-282a-4fd3-99d7-3ca292161130 2016-11-29 5:59 PM bp-7fd6c7b1-06a0-4fb1-9d77-8f2472161129 2016-11-29 4:32 PM bp-e0f2372a-8c97-4335-a5d9-663602161128 2016-11-27 7:49 PM bp-6c0dcf5e-662a-42d0-a45e-795e32161128 2016-11-27 7:37 PM bp-1066ff8d-aa2b-4589-86b9-87fa72161126 2016-11-26 1:46 PM bp-b69de006-b15a-433a-8ab6-283552161124 2016-11-24 4:04 PM bp-6bec2522-76be-4714-92a0-3664a2161123 2016-11-22 6:47 PM bp-bde294c7-2ea4-41b3-8cb1-1dc1d2161123 2016-11-22 6:39 PM bp-289f9e59-bcf7-4096-a84e-e4d082161119 2016-11-18 7:12 PM bp-209c33fe-f4cb-40ab-9bbc-624402161119 2016-11-18 7:02 PM bp-39ad67b8-a542-451f-82a9-9baeb2161119 2016-11-18 6:53 PM bp-018e5728-87da-48ae-9bde-836b52161119 2016-11-18 6:45 PM bp-f0313ab3-8db1-4c0c-9c1a-7ddcc2161118 2016-11-18 12:51 PM bp-4e075163-d41c-484d-a393-b29b62161118 2016-11-18 1:35 AM bp-0ce39ba6-42a7-43b7-b691-a30152161118 2016-11-18 12:13 AM bp-b3a3890e-3fb4-428c-a8b1-a25d92161118 2016-11-18 12:12 AM bp-25dbccd2-d53d-4785-88f9-799532161118 2016-11-17 7:05 PM bp-a8a90d49-1291-483a-a556-a83a02161117 2016-11-16 10:57 PM bp-c7417cad-4864-4767-8cc4-e65fc2161116 2016-11-15 10:23 PM bp-08273b86-ed8a-48b7-9c00-eff1f2161116 2016-11-15 10:19 PM bp-814dbf84-0dd7-47d2-9a66-c327e2161116 2016-11-15 9:59 PM

It's been doing this for a while now.

Asked by sabbath99 3 iminyaka edlule

Last reply by sabbath99 3 iminyaka edlule

  • Okugcinwe kunqolobane

Bad news first: This tab has crashed

So my browser keeps crashing every time i use some kind of website with video (Other than Yourube). Here are some crash reports: bp-9ed33302-f892-46e2-a155-18c182161216 b… (funda kabanzi)

So my browser keeps crashing every time i use some kind of website with video (Other than Yourube). Here are some crash reports: bp-9ed33302-f892-46e2-a155-18c182161216

bp-24e647d8-8cd2-4486-a76b-e9aa82161216

bp-9e16e2e9-9457-4118-93b2-b7e852161216

bp-830fdf42-9f7a-4353-be3b-9a6962161216

bp-5637ebb4-3cc2-4746-a3d8-649272161216

Asked by MarshalDoge 3 iminyaka edlule

Last reply by FredMcD 3 iminyaka edlule

  • Okugcinwe kunqolobane

Kör Windows 10. Vad har er senaste uppdatering 16-12-13 gjort med min dator?

When starting my computer I get a strange message (do I permit the app to make changes) where I have to choose between answering "yes" or "no" to something I don't unders… (funda kabanzi)

When starting my computer I get a strange message (do I permit the app to make changes) where I have to choose between answering "yes" or "no" to something I don't understand. Answering "no" my computer stops working but continues when answering "yes". Even your Firefox icon gets an application in form of a coat of arms with four fields in yellow and blue. This is very annoying, please help me to get rid of this.

Regards Magistern 46

Asked by magistern46 3 iminyaka edlule

Last reply by cor-el 3 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox is consuming way too much memory. Indication of malware?

In an effort to understand why Firefox uses so much memory I've installed both the about: addons-memory2016 tool and the Tab Data add-on. My add-ons seem to be consuming… (funda kabanzi)

In an effort to understand why Firefox uses so much memory I've installed both the about: addons-memory2016 tool and the Tab Data add-on. My add-ons seem to be consuming just over 100 Mb of memory. The total of all open tabs is about 341 Mb. Between the two that's ~441 Mb of memory yet Task Manager indicates that Firefox is consuming well above twice that. How is this possible? I hasten to add that Firefox hasn't been open long and I haven't yet opened and closed very many tabs so can what's in cache possibly explain this difference? I'm a huge fan of Firefox and have supported its continued development and hope to continue to use it in the future, but this inordinate drawdown of memory is growing intolerable. Thank you for any help you may give.

Asked by stinkbeastk9 3 iminyaka edlule

Last reply by stinkbeastk9 3 iminyaka edlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

Crashing

Hello I'm frustrated with the frequency of crashes of Firefox. Here are the id numbers of my last 3 crash logs. Can someone please tell me what the cause is and what I … (funda kabanzi)

Hello I'm frustrated with the frequency of crashes of Firefox.

Here are the id numbers of my last 3 crash logs. Can someone please tell me what the cause is and what I can do?

D35F33FD-8651-4E53-B384-CBEBF7296A64 bp-a85d6652-3452-4443-a83e-e28082161222 bp-91033bfe-801b-4650-83aa-044c42161220 37B3D459-C246-4C96-8ABE-ED6476CC6684

Asked by nycnftm1 3 iminyaka edlule

Last reply by cor-el 3 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox crashes

I am constantly getting that my flash crashed. Then Firefox crashes. I uninstalled and reinstalled Firefox....updated Flash. don't know what else to do … (funda kabanzi)

I am constantly getting that my flash crashed. Then Firefox crashes.

I uninstalled and reinstalled Firefox....updated Flash.

don't know what else to do

Asked by jem961954 3 iminyaka edlule

Last reply by jem961954 3 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox crashes

I'm unable to get Firefox to stay open more than a second or two for the past week. I attempted updating the software by downloading the latest release and installing it,… (funda kabanzi)

I'm unable to get Firefox to stay open more than a second or two for the past week. I attempted updating the software by downloading the latest release and installing it, but that part even failed and it crashed again. It also crashes immediately when in Safe Mode. Here are a few of the crash IDs:

bp-355ab01d-9773-425f-8cb5-f411d2161227 bp-301b982b-e965-4bf6-9450-830b32161227 bp-a2d8b0e1-92d3-493d-81e5-47ac72161227 bp-47ff5a83-0af7-44ad-8b34-37b592161227 bp-754292c6-193b-44ea-923b-bf2812161227 bp-70f6b4b2-5512-4599-b425-7ad9f2161227 bp-0d04c4e4-c004-46f8-a84f-39eaa2161227

I'm running Windows 10 Pro version 1607 OS Build 14393.576

Asked by LisaMK 3 iminyaka edlule

Last reply by FredMcD 3 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox crashes

Firefox consistently uses at least 16% CPU time even in Safe Mode. It crashes when I press "End task" in the Task Manager or just press the minus sign at the top right o… (funda kabanzi)

Firefox consistently uses at least 16% CPU time even in Safe Mode. It crashes when I press "End task" in the Task Manager or just press the minus sign at the top right of the FireFox window. I am attaching the latest crash report that is called [@ AsyncShutdownTimeout _ places-will-close-connection _ PlacesUtils read-only connection closing as part of Places shutdown] - Firefox 50.1.0 Crash Report - Report ID 5d901a39-d866-4c13-86dd-3e6f82161230.htm.

Asked by BrianDennis 3 iminyaka edlule

Last reply by FredMcD 3 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

firefox will not open any wed pages

After Firefox update to Ver 50 / 50.1 it will not open any Web pages, sits there with no error message and dose nothing. Chrome, Edge and IE all work. If I refresh Firef… (funda kabanzi)

After Firefox update to Ver 50 / 50.1 it will not open any Web pages, sits there with no error message and dose nothing. Chrome, Edge and IE all work. If I refresh Firefox it will work correctly but at the next restart it dose nothing. After reading many help forums I have down load and run the Mozregession tool. this is the result of the last tested build.

app_name: firefox build_date: 2016-12-29 21:58:26.147000 build_file: C:\Users\User\.mozilla\mozregression\persist\79ef93672445--mozilla-central--firefox-53.0a1.en-US.win32.zip build_type: inbound build_url: https://queue.taskcluster.net/v1/task/Bre8MQlMQjCLuH9Xyv--dA/runs/0/artifacts/public%2Fbuild%2Ffirefox-53.0a1.en-US.win32.zip changeset: 79ef936724454728beeeba41fb76a61d02c7c226 pushlog_url: https://hg.mozilla.org/mozilla-central/pushloghtml?fromchange=79ef936724454728beeeba41fb76a61d02c7c226&tochange=6f63f95e28ffc05c0d2f5ef6cd6e05905fe8ea5a repo_name: mozilla-central repo_url: https://hg.mozilla.org/mozilla-central task_id: Bre8MQlMQjCLuH9Xyv--dA

Note the tool stoped here. 2016-12-31T16:28:04: INFO : [GPU 6360] WARNING: pipe error: 109: file c:/builds/moz2_slave/m-cen-w32-00000000000000000000/build/src/ipc/chromium/src/chrome/common/ipc_channel_win.cc, line 346 2016-12-31T16:29:05: INFO : [Child 7168] WARNING: pipe error: 109: file c:/builds/moz2_slave/m-cen-w32-00000000000000000000/build/src/ipc/chromium/src/chrome/common/ipc_channel_win.cc, line 346 2016-12-31T16:29:06: INFO : [GPU 6360] WARNING: pipe error: 109: file c:/builds/moz2_slave/m-cen-w32-00000000000000000000/build/src/ipc/chromium/src/chrome/common/ipc_channel_win.cc, line 346 2016-12-31T16:29:06: INFO : 2016-12-31T16:29:06: INFO : ###!!! [Child][MessageChannel::SendAndWait] Error: Channel error: cannot send/recv 2016-12-31T16:29:06: INFO : 2016-12-31T16:29:08: INFO : Narrowed inbound regression window from [111f1171, 6f63f95e] (3 revisions) to [79ef9367, 6f63f95e] (2 revisions) (~1 steps left) 2016-12-31T16:29:08: DEBUG : Starting merge handling... 2016-12-31T16:29:08: DEBUG : Using url: https://hg.mozilla.org/mozilla-central/json-pushes?changeset=6f63f95e28ffc05c0d2f5ef6cd6e05905fe8ea5a&full=1 2016-12-31T16:29:09: DEBUG : Found commit message: Merge autoland to m-c, a=merge

MozReview-Commit-ID: HjPVSrennPL

2016-12-31T16:29:09: DEBUG : This is a merge from autoland 2016-12-31T16:29:09: DEBUG : Got exception 2016-12-31T16:29:48: INFO : Stopped

Asked by User-for-years 3 iminyaka edlule

Answered by User-for-years 3 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox won't launch; automatically crashes. I'm on Mac 10.12.2

I've tried multiple times to delete Firefox from my applications and re-download. Still crashes upon launch. Submitted report multiple times. This is the report: Adapt… (funda kabanzi)

I've tried multiple times to delete Firefox from my applications and re-download. Still crashes upon launch. Submitted report multiple times. This is the report:

AdapterDeviceID: 0x1622
AdapterVendorID: 0x8086
AddonsShouldHaveBlockedE10s: 0
BuildID: 20161208153507
CrashTime: 1482250621
DOMIPCEnabled: 1
E10SCohort: addons-set50allmpc-test
EMCheckCompatibility: true
Email: [email address]
EventLoopNestingLevel: 1
FramePoisonBase: 7ffffffff0dea000
FramePoisonSize: 4096
InstallTime: 1481837206
Notes: FP(D000-L10000-W00000000-T0100) AdapterVendorID: 0x8086, AdapterDeviceID: 0x1622GL Context? GL Context+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SafeMode: 1
SecondsSinceLastCrash: 59
StartupTime: 1482250620
TelemetryEnvironment:
{"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox",
"architecture":"x86-64","buildId":"20161208153507","version":"50.1.0","vendor":"Mozilla","platformVersion":"50.1.0","xpcomAbi":"x86_64-gcc3","hotfixVersion":"20160826.01",
"architecturesInBinary":"i386-x86_64"},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,
"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8192,"virtualMaxMB":null,"cpu":{"count":4,"cores":4,"vendor":"GenuineIntel","family":6,
"model":71,"stepping":1,"l2cacheKB":256,"l3cacheKB":4096,"speedMHz":3100,"extensions":["hasMMX","hasSSE","hasSSE2",
"hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2"]},
"os":{"name":"Darwin","version":"16.3.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,
"DWriteEnabled":null,"adapters":[{"description":null,"vendorID":"0x8086",
"deviceID":"0x1622","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":2048,"screenHeight":1152,"scale":2}],
"features":{"compositor":"none"}}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sCohort":"addons-set50allmpc-test",
"telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.newtabpage.enhanced":true,"browser.startup.homepage":"
<user-set>","browser.urlbar.userMadeSearchSuggestionsChoice":true},
"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true},"profile":{}} Theme: classic/1.0 Throttleable: 1 UptimeTS: 1.21825584 Vendor: Mozilla Version: 50.1.0 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by HildiP 3 iminyaka edlule

Last reply by FredMcD 3 iminyaka edlule

  • Okugcinwe kunqolobane

Is "get a new computer" a satisfactory answer to "Firefox no longer works with OS 10.4.11"?

I just got home from a trip -- I left on 12/22 and returned on 1/3 only to discover that sometime in the interim, Firefox "no longer works." I have an expensive desktop … (funda kabanzi)

I just got home from a trip -- I left on 12/22 and returned on 1/3 only to discover that sometime in the interim, Firefox "no longer works." I have an expensive desktop Mac that I have not upgraded past 10.4.11 because it means buying a bunch of super expensive software. I feel like saying "F-you" Firefox.

Asked by melonmusic 3 iminyaka edlule

Last reply by James 3 iminyaka edlule

  • Okugcinwe kunqolobane

You're using Firefox50 and don't allow cookies yet. Please use any other browser, or just update your Firefox50 preferences. Sorry this didn't work out exactly

You're using Firefox50 and don't allow cookies yet. Please use any other browser, or just update your Firefox50 preferences. Sorry this didn't work out exactly the way yo… (funda kabanzi)

You're using Firefox50 and don't allow cookies yet. Please use any other browser, or just update your Firefox50 preferences. Sorry this didn't work out exactly the way you planned! I'm trying to get to my website http://www.fabhealth.net This the message I keep getting I have up graded and I have tried everything I know to do to fix the problem

Asked by FranABurger 3 iminyaka edlule

Last reply by cor-el 3 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox 50.1.0 having issues

I'm using Firefox 50.1.0 on a Windows 10 Home edition laptop version 10.0.14393 Build 14393. I have Flash 24,0,0,186 installed and Java 8 update 111. I noticed Firefox be… (funda kabanzi)

I'm using Firefox 50.1.0 on a Windows 10 Home edition laptop version 10.0.14393 Build 14393. I have Flash 24,0,0,186 installed and Java 8 update 111. I noticed Firefox being slow on a lot of video sites (other than youtube). I have done everything I can think of from uninstalling Firefox, doing the refresh firefox thing, using the profile manager thing to delete my profile and make a new one. I deleted all firefox folders I could find with my profile data in it and reinstalled firefox.... nothing has helped. My problems are... 1. I get that annoying spinning circle thing. 2. When I try cycling tabs using the Ctrl + tab option it looks different. I don't like it. 3. Google maps will load, but when I click the icon to get directions from Point A to Point B and hit enter it never loads any results. (works fine in IE 11 I just checked)

I'm not sure what the problem is, but Firefox doesn't seem near as fast as it used to. My computer works fine when not using it, like everything else seems normal. But when using Firefox lately it's just slow/laggy/annoying.

I know Firefox doesn't normally behave this way though. I also notice under task manager everytime I open firefox it has 2 listed. For example when I open task manager and click the processes tab firefox is listed under the apps section once using 130mb, and then listed under background processes once using 207mb. Or if I click details it's also listed twice One PID is 6428 and the other is 2632. One is using 126K and the other one is at 181K. I know the two processes may be normal because I am aware it may be using one of them for sandboxing or whatever? My laptop has 8gb of ram so I know that's not the issue. Like I said all of the other applications seem to be working like they normally do. Just currently not firefox ): I really dislike IE, always have, and have always liked firefox ever since I knew it existed, so it'd be great if someone could help me fix it. I know the issue may not be firefox itself, but maybe something it's using? I tried uninstalling and reinstalling flash along with java, but that hasn't helped. Please see the pictures I attached, thank you to those for taking their time to help people like me haha! Note: Yes I have tried clearing cookies, cache, etc. it didn't help. I'm also fine with providing any needed logs to assist in troubleshooting. Just tell me where to locate them or what commands to use to get to them. I know firefox has menu things that tell about it's settings and whatnot but I'm not sure how to get to them.

Asked by Brad 3 iminyaka edlule

Last reply by Brad 3 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox keeps going back to previous page

About 50% of the time Firefox goes back to the previous page after clinking a link. Their is no arrow to go back, and the original page does not show up in history. I hav… (funda kabanzi)

About 50% of the time Firefox goes back to the previous page after clinking a link. Their is no arrow to go back, and the original page does not show up in history. I have disabled add-ons still does this. I have refreshed Firefox, I have tried everything except a total uninstall and reinstall.

Asked by looker1aok 3 iminyaka edlule

Answered by FredMcD 3 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox crashes every single time

Hi I have latest 50 f'fox. Since update f'fox crashes every single time. I cannot shop online as it crashes. It does not matter whether I have a single tab open or not. … (funda kabanzi)

Hi I have latest 50 f'fox. Since update f'fox crashes every single time. I cannot shop online as it crashes. It does not matter whether I have a single tab open or not.

F'fox will not load, or becomes responsive. It closes but does not restore ever like it used to.

I have uninstalled and re-installed. I have refreshed and checked all plug ins and ensured all up to date.

Problems started since new 50 version f'fox.

I have windows 7, 32 bit. F'fox uses over 1.5 Gb Help firefox warriors

Asked by tiger108 3 iminyaka edlule

Last reply by FredMcD 3 iminyaka edlule

  • Okugcinwe kunqolobane

I have some old gear and cannot connect anymore

I have some old gear that doesn't support new SSL connections. I trust them completely. How can I manage them with Firefox 50? It keeps giving me the following error: "SS… (funda kabanzi)

I have some old gear that doesn't support new SSL connections. I trust them completely. How can I manage them with Firefox 50? It keeps giving me the following error: "SSL_ERROR_NO_CYPHER_OVERLA".

Asked by jbeach 3 iminyaka edlule

Last reply by James 3 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

The address wasn’t understood (how to redirect URL to software on computer?)

When I click on a link which is: osu://b/1006632 Firefox says: The address wasn’t understood Firefox doesn’t know how to open this address, because one of the following … (funda kabanzi)

When I click on a link which is: osu://b/1006632

Firefox says:

The address wasn’t understood

Firefox doesn’t know how to open this address, because one of the following protocols (osu) isn’t associated with any program or is not allowed in this context.

You might need to install other software to open this address.

I have the program osu installed on my computer. How do I make the address in Firefox redirect to the osu program?

Asked by daigo1 3 iminyaka edlule

Answered by jscher2000 3 iminyaka edlule

  • Okugcinwe kunqolobane

How to open .jsonlx4 files

Firefox does open .json files, but it doesn't open .jsonlx4 files which is how Firefox appears to be storing my bookmarks now. Might there be an adjustment to make? … (funda kabanzi)

Firefox does open .json files, but it doesn't open .jsonlx4 files which is how Firefox appears to be storing my bookmarks now. Might there be an adjustment to make?

Asked by gonet1 3 iminyaka edlule

Last reply by FredMcD 3 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox Crashes on Twitter for Months now, lasts but a minute.

Crash ID: bp-e45a41aa-9fcc-48fc-a65a-3cb332170108 it's not my ad-ons, I am up to date, the most it could be IMO is maybe my macbook pro being from 2009... anybody help? … (funda kabanzi)

Crash ID: bp-e45a41aa-9fcc-48fc-a65a-3cb332170108 it's not my ad-ons, I am up to date, the most it could be IMO is maybe my macbook pro being from 2009... anybody help?

Asked by benjaminAIV 3 iminyaka edlule

Last reply by the-edmeister 3 iminyaka edlule