Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Can't find how to scan QR code when trying to add my Android phone to Firefox

I am trying to add my Android phone as a device to Firefox. I initially invoked the code scanner next to the search bar, but got a message saying that the code had to be … (funda kabanzi)

I am trying to add my Android phone as a device to Firefox. I initially invoked the code scanner next to the search bar, but got a message saying that the code had to be scanned from within the Firefox app. So I installed the app and followed these instructions entitled "Connect Another Device".

• If you haven't already, install Firefox on your mobile device. • Open Firefox on your mobile device. • Open the menu, tap Settings and select Turn on Sync. • Scan this code:

There is no Turn on Sync option in the Settings menu. I have looked in every menu item that appears even remotely related to syncing with a QR code or adding a device and come up empty.

I found this exact issue in two existing questions, but neither of them had ever been answered, which makes me less than confident that mine will. If there is a Turn on Sync option in Settings, and I just overlooked it, please explain step-by-step where I can find it. If there really is no Turn on Sync option, please provide an alternate method of adding my Android phone.

Thanks.

Asked by Daryl 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

Clean install of Firefox v91.8.0

After upgrading to v91.8.0 I experienced a multitude of issues: unwanted folders, duplicate folders, incoming mail going directly to trash, and more. How can I do a clea… (funda kabanzi)

After upgrading to v91.8.0 I experienced a multitude of issues: unwanted folders, duplicate folders, incoming mail going directly to trash, and more.

How can I do a clean install of v91.8.0, getting rid of all existing formatting and data?

Asked by rlm98253 2 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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I am unable to create a Firefox account.

Well, the subject should be self-explanatory. But i need help in creating a Firefox account. Keep in mind that I am not eligible for Google Play because I use a PC. … (funda kabanzi)

Well, the subject should be self-explanatory. But i need help in creating a Firefox account. Keep in mind that I am not eligible for Google Play because I use a PC.

Asked by bergendorf819 2 iminyaka edlule

Last reply by James 2 iminyaka edlule

  • Okugcinwe kunqolobane

Moved Thunderbird to a new computer, but it shows up as an empty window

I followed [guide] to move my Thunderbird profile from my old computer with Windows 10 to my new computer with Windows 11, but it is showing up as an empty window with no… (funda kabanzi)

I followed [guide] to move my Thunderbird profile from my old computer with Windows 10 to my new computer with Windows 11, but it is showing up as an empty window with no emails or folders/accounts. It also doesn't show my tabs/session. If I try to write a message, there is no "from" email address. I do get email notifications though, and I saw in Gmail that my forwarding filter worked as well. There is no error message or anything. I tried starting it in Troubleshoot Mode, but the same thing happens, except that the background color is different. I attached a screenshot of it in Troubleshoot Mode. Could this problem be due to Windows 11? Is there anything I can do to fix it?

Asked by jdk 2 iminyaka edlule

Last reply by Matt 1 unyaka odlule

  • Okugcinwe kunqolobane

EMAIL VERFICIATION CODE ISN'T SENT

EMAIL VERFICIATION CODE ISN'T SENT\ tried a few attemtps I formatted my laptop, and now i downoladed mozilla, logging in... and waiting for verficiation code for mozilla… (funda kabanzi)

EMAIL VERFICIATION CODE ISN'T SENT\ tried a few attemtps

I formatted my laptop, and now i downoladed mozilla, logging in... and waiting for verficiation code for mozilla sync account for years, please help

Asked by Lidor Yosef 2 iminyaka edlule

Last reply by FredMcD 2 iminyaka edlule

  • Okugcinwe kunqolobane

Actual update or a malware ?

Hello, I've only recently started using Firefox and the browser used to update automatically, however, today, I got a pop-up message asking me to update it. It was from… (funda kabanzi)

Hello, I've only recently started using Firefox and the browser used to update automatically, however, today, I got a pop-up message asking me to update it. It was from "Mozilla Corporation", plus at that time the browser was working extremely slow, which that got me thinking that maybe it wasn't working efficiently due to not being updated. So, I ran the program and installed the update, and later, on visiting this page, I got to know that most of such pop-ups are malwares. I got extremely scared and decided to search the update history of the browser.

It said the following:

"Firefox 100.0 Installed on: (today's date) Status: The update could not be installed (patch apply failed)."

This confused me further as I don't know if what I installed was a malware program or a genuine update.

Could you please help me out ?

Asked by aastha.88.singh 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Migrate to new MAC m1

Hi Support, Trying to migrate from Thunderbird 91.8 on an iMac with iOS 10.13 to a MAC Mini M1 with iOS 12.3. Following all the instructions, but every time when I copy… (funda kabanzi)

Hi Support,

Trying to migrate from Thunderbird 91.8 on an iMac with iOS 10.13 to a MAC Mini M1 with iOS 12.3.

Following all the instructions, but every time when I copy the old profile to the new, T-bird will start with all of the accounts in the proper order, When I go to download mail, it asks for security certificates for every account and will nor download email.

When I exit Thunderbird and restart, about half the email accounts show up, The other inboxes are no longer marked as "Favorite Folder" and none of the Sent, Trash, or SPAM folders appear.

I am out of ideas. My next step is to load a clean T-bird 91.9 and manually move al 40 email accounts and I really do not want to do that.

Anyone with a solution?

Thanks Walt Wise wpwise@comcast.net

Asked by wpwise 1 unyaka odlule

Last reply by Matt 1 unyaka odlule

  • Okugcinwe kunqolobane

The mail server responded: Syntax error - line too long -- when forwarding by a filter

We are just migrating to Thunderbird from Outlook, so quite new to Thunderbird... I have recreated an Outlook "rule", as a filter in TB to forward emails from a specific … (funda kabanzi)

We are just migrating to Thunderbird from Outlook, so quite new to Thunderbird... I have recreated an Outlook "rule", as a filter in TB to forward emails from a specific sender to a gmail address. The filter works fine on most of the mails, but fails on one with the error message:

"The mail server responded:  Syntax error - line too long. "

However, the same mail can be forwarded from the inbox with a manual forward. What is the difference between the "Forward Message to" action in a filter -and- a right click and forward to the same mail item in the inbox? ...or does anyone have any other comments? The mail item that fails is an HTML mail of 178KB.

Asked by angusajm2 1 unyaka odlule

Last reply by ANGUS 1 unyaka odlule

  • Okugcinwe kunqolobane

Daily Does Not Import Addresses

I have upgraded to the 64 Bit version of Beta and also installed Daily. The Beta install successfully upgraded all my profile settings, including address books, to the 64… (funda kabanzi)

I have upgraded to the 64 Bit version of Beta and also installed Daily. The Beta install successfully upgraded all my profile settings, including address books, to the 64 Bit version. However, Daily did not do so. I pointed the mail folder to my upgraded profile and that links email between the Beta and Daily versions. However, when I try to import MAD, CSV, of LDIF files into Daily, the import fails.

Is there a way to have Daily use the same address book(s) as Beta?

Asked by markhfm 1 unyaka odlule

Last reply by david 1 unyaka odlule