Yonke imikhiqizo Isithangami Sokwesekwa

Hi jscher2000, I want to thank you for your advice concerning a problem I had downloading Firefox to my Windows 10 laptop. I tried to follow your advice but was not successful. In the end, I googled "what if Firefox doesn't install". It took me to a website, https://www.makeuseof.com/fix-firefox-not-installing-windows , which took me to an article entitled "8 Fixes to Try if Firefox Won't Install on Windows". I tried #1 and #2 without success. #3, Temporarily Disable Your Antivirus Software, worked. Firefox is up and running. Feel free to share this with anyone who has a similar problem. No guarantee that it will work, but its worth a try. Again, thank you. drzee1946

New computer (Windows 11) shows 'Old Firefox Data'. Opened hidden files. Using File Explorer found Profile Folder & renamed it 'old'. Copied and pasted 'Old Firefox Data' as new profile. Firefox would not open. Had to remove etc and Firefox worked again. Thought this maybe the easiest way to get my Bookmarks back.

PS Presume Profile Folder does not contain Thunderbird Addresses?

-hi friends,

I am desperately trying to import a contact book into TB. In CSV format. All I get get is 100's of unreadable records. My version of TB is 115.4.3 (latest). The import tool provides no info whatsoever about the CSV format. I found a bit of info about the format on Mozilla. I only need a few fields for the record. First Name, Last Name, Home Email, Work Email. These are supposed to be field numbers 1,2,5,6. I made a CSV file according to this, but import is as said impossible. Has anyone had any luck with this? regards /peter

I find impossinle to install Thunderbors pm ,u Windows 11 laptop. The different menus presented are wau to cpmplicated for an avereage person. Currently I am stuck with a dialog box the simply says "Input server already exists. Beyond this, these are several dialog boxes I don't understand.

I respectfully ask for my money paid for this program and I will delete it from my computer.\

Ake Alexander Backlund [removed email from public] or [removed email from public]

I have two Problems. 1st How do I delete a large number of unread and unwanted e-mails except one at a time? 2nd How do i arrange my e-mails in Date Received Order?

I made a mistake and installed Firefox in the wrong location. I uninstalled and attempted to reinstall where I wanted the software to be.

The installer now tells me that I had Firefox before and will only reinstall it in the previous directory. No other option is offered.

I am LONG used to being deprived of user choice by the likes of Microsoft or Apple, but Mozilla SHOULD KNOW BETTER.

Can you help?

Thank you.

I recently downloaded Firefox and attempted to create an account- TWICE! When I attempt to use the Firefox account/ app I get a page saying I should download Firefox! I ALREADY DID!!!- TWICE. Have an application support technician check it out and FIX IT!

[removed email from public] CALL ME!!- [removed phone# from public]

If I can't resolve this issue within a week I'll give up & quit.

I can't seem to delete an old account on Thunderbird. It says it's a "special account" with no identity associated with it. Can someone help? I tried uninstalling and re-installing Thunderbird and the old account still appears.

I'm trying to set up a new protonmail account, too, and Thunderbird says it doesn't recognize the (correct) password. Is the old account causing the problem?

Hi,

I am running out of space in my email account. Is it possible to export specific folders of emails out, so that I can delete those folders (and the emails in them) to make some space. I don't want to do a full export out, just those specific folders, so that if I ever need to refer back to those emails, I can import just those back in.

Is this something that can be done?

Thank you.

Why is it that every time Thunderbird updater installs on my laptop, my taskbar link to it becomes unfindable and I have to 1 click on it so that Windows says it can't find it and would you like to remove it so I can then say yes, 2 wait until the taskbar link disappears, 3 go to my desktop icon for Thunderbird and right click to have it pin to the taskbar (AGAIN!) What does updater do to the taskbar pinned icon that it won't work until I remove, replace it, and go back to work??

Updater should NOTHING to do with any of my taskbar icons, let alone the one for Thunderbird. Tell me something I don't know.

Thanks Lance M.

Firefox bookmarks exported from old Windows PC to html file. File transferred to new Windows PC and imported into Firefox. 'Bookmarks Imported Successfully' message seen. However no bookmarks visible in Firefox bookmark menu. Suggestions please?

I have tried multiple suggestions from the help site. Still cannot get Thunderbird to accept settings -

 Protocol:    IMAP
 Hostname: imap.mail.yahoo.com
 Port:           993
 Security:  SSL/TLS
 Authent    oAuth2

What am I doing wrong?

My husband has Thunderbird for his emails. I am trying to set up Thunderbird for my emails. I am not able to get past the point where you must select IMAP or POP3. System seems stuck on "checking password". I've had Microsoft outlook for a long time. I want to set up Thunderbird. We have a home based business. I need my email system up and running. Vicki Fischer

When I transferred my icloud email account to TB only a few of the 15 folders were transferred. Troubleshooting first with Apple, I was told to delete the account and re-create it. I did but that did not restore to lost folders. How can I get the rest of my folders to transfer?