Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

a few issues I need help with

1- last week Firefox was blocking me from accessing certain sites that I always go to. 2- I cannot access about:config. I've tried signed in and out as well as with … (funda kabanzi)

  1. 1- last week Firefox was blocking me from accessing certain sites that I always go to.
  1. 2- I cannot access about:config. I've tried signed in and out as well as with different search engines and I just get a blank screen. Help?
  1. 3- is it normal for FF to have permission to download files without notifying? I checked the permission list and seemed like there is alot of dangerous and malicious permission allowed as system permissions. Please help?
  1. 4- when I log in and check devices, 2 new logins show up. One says my phone's model # and the second one says logged into Firefox browser or something like that. Is it normal to have duplicates like that when I only use my Android phone?
  1. 5- I've tried and cannot find any way to login to my network or make any network changes? Please help?

I commented on play store and was told to send my question on here so they could be investigated more. Thank you for your help.

Asked by ryan116 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

Some one been signing in on Android 12 I need help

Just got a Email saying some signed in on a android 12? I have a another phone. The android 12 may be my old phone. I changed my password word. Is moz://a real? Email me … (funda kabanzi)

Just got a Email saying some signed in on a android 12? I have a another phone. The android 12 may be my old phone. I changed my password word. Is moz://a real? Email me back.

Asked by littlekitty1013 1 unyaka odlule

Last reply by SAMSUL KAMARULLAH 1 unyaka odlule

  • Okugcinwe kunqolobane

Login not working on Android

Dear Community. The Login on the Android app doesn't seem to work for me. After scanning the QR-Code and Login in. It shows me my logged in Firefox Account. But someh… (funda kabanzi)

Dear Community.

The Login on the Android app doesn't seem to work for me.

After scanning the QR-Code and Login in. It shows me my logged in Firefox Account. But somehow doesn't apply it onto the app.

What could be the cause of the problem? I've already reinstalled the app.

Thanks for your help.

Asked by Robin 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Confirmation Code for Firefox Account sent to incorrect email address

I was setting up a Firefox Account and apparently entered the incorrect email address, thinking that Firefox would fill it in for me since it's all over my account. Turn… (funda kabanzi)

I was setting up a Firefox Account and apparently entered the incorrect email address, thinking that Firefox would fill it in for me since it's all over my account. Turns out the confirmation code, now needed to proceed with anything, was emailed to: [email address] instead of [email address] which is correct. How can it be corrected? Thanks

Asked by Bob's Firefox 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

2nd verification call my device for verification that way you know you are calling the right device because I had people tracking my device turning off the 2nd verification I'm trying to add for security reasons

I want my 2nd verification turned back on , I had someone tracking my device turning this 2nd security off so they could steal my info , now I want it turned on so you kn… (funda kabanzi)

I want my 2nd verification turned back on , I had someone tracking my device turning this 2nd security off so they could steal my info , now I want it turned on so you know you calling the right device

Asked by vrvsworldeveryday 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox Account sometimes only works with old password (maybe from when FF Sync was separate?)

I changed my the password to my Firefox account, let's call the old one "OldPassword" and the current one "NewPassword". When I sign into accounts.firefox.com, I enter "N… (funda kabanzi)

I changed my the password to my Firefox account, let's call the old one "OldPassword" and the current one "NewPassword". When I sign into accounts.firefox.com, I enter "NewPassword", and it works as expected. HOWEVER, occasionally when I try to sign into my Firefox account, it tells me that password is INCORRECT.

The most reproducible situation is when I have some sync issue and I need to sign back into my Firefox Account on mobile in order to reestablish a Sync connection between FF Mobile and FF Desktop. In this situation, entering "NewPassword" fails, but "OldPassword" works!

If I go to accounts.firefox.com/settings/change_password, and enter "OldPassword" in the Current Password field and "NewPassword" in the New Password fields, it will say that I've entered an incorrect current password. When I put "NewPassword" in the Current PW field, it accepts that as correct, but then says, "New password cannot be the same as current password."

My current theory is that Firefox Sync used to be a separate service from the Firefox Account, and users could create a password for each that didn't necessarily have to be the same (That's how it used to work, right? Am I remembering that correctly?) A few years back, Sync got integrated into Account so it all uses one password. At some point, I updated my account password to "NewPassword", but for some reason the Sync part of the system didn't get its credential updated in the same way.

Can anyone provide insight into this situation, or how to fix it? I'd really like to not have to remember two separate FF passwords and guess which one to use each time I need to sign in.

Asked by fiffox 1 unyaka odlule

Last reply by fiffox 1 unyaka odlule

  • Okugcinwe kunqolobane

Two Step Varification

I need this fix now. I'm loosing time and I haven't got any. I'm unable to make the 2nd verification work. I went to the app store and got a Authenticator. It works e… (funda kabanzi)

I need this fix now. I'm loosing time and I haven't got any. I'm unable to make the 2nd verification work. I went to the app store and got a Authenticator. It works except when I try to use it for the second verification. When I went to turn it on on my phone, it wouldn't turn on. I think it's still trying to sync. This is a serious problem that I didn't ask for and didn't expect to have another trouble shooting problem that is ruining my business. I'm trying to work and it won't let me.

May I talk to a person? I would love to get help. I need to get help, but I'm stopped from signing up due to this problem. Talking to someone works best for me and is the fastest way to fix this. I have to get my shop up yesterday.

Please help. [removed phone# from public forum]

Asked by Earth and World Peace 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

error when adding a new mobile device

unable to add a new Android mobile (Pixel 7 Pro) as a device to my account. Pixel 7 Pro: Android 13 Mobile Firefox: 107.2.0 MacBookPro: MacOS Ventura Version 13.0.1 (22… (funda kabanzi)

unable to add a new Android mobile (Pixel 7 Pro) as a device to my account.

Pixel 7 Pro: Android 13 Mobile Firefox: 107.2.0

MacBookPro: MacOS Ventura Version 13.0.1 (22A400) Firefox: 107.0.1 (64-bit)

500 Error Oh dear, something went wrong there. We've been notified and will get working on a fix.

Asked by thrylos_core 1 unyaka odlule

Last reply by thrylos_core 1 unyaka odlule

  • Okugcinwe kunqolobane

Mozilla page said my account is inactive!!!

When I just went on Mozilla it said that my account was not active and took me to a page that said 400 error. It didn't look right so I hit on it and it took me to Mozi… (funda kabanzi)

When I just went on Mozilla it said that my account was not active and took me to a page that said 400 error. It didn't look right so I hit on it and it took me to Mozilla page and the message saying my account was not active was gone. I feel like I am getting directed to fake pages.

Asked by Susan Kaszuba 6 izinyanga ezidlule

Last reply by Paul 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Saved login info BUG

So i signed up in few websites and after completing my work instead of logging out I simply deleted everything history,cookies and all and I've disabled saving password i… (funda kabanzi)

So i signed up in few websites and after completing my work instead of logging out I simply deleted everything history,cookies and all and I've disabled saving password info. But when I again open Firefox I'm still logged in. It doesn't happen in chrome why Firefox kept me logged in websites after clearing all cookies. Is there any solution to this?

Asked by starsky3 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Missing account

So,I had 2 accounts awhile banlck, 2015-2017 I ended up going to prison for..quite some time Anyways, 1 of my accounts some how got deleted? I dunno , but I had a lot of … (funda kabanzi)

So,I had 2 accounts awhile banlck, 2015-2017 I ended up going to prison for..quite some time Anyways, 1 of my accounts some how got deleted? I dunno , but I had a lot of logins and passwords on it...I'm assuming that they are all lost? Since instead of logging onto my account, i had to create one. My account withstands tho, but it didn't have a lot of the logins...what can I do?

Asked by caspah31 1 unyaka odlule

Last reply by caspah 1 unyaka odlule