Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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installation

I have a subscription Mozilla is running on ma Apple MacBook Air. But my Phone Note 9, was hacked and I believed my passwords and other information was breached. Mr. Les… (funda kabanzi)

I have a subscription Mozilla is running on ma Apple MacBook Air. But my Phone Note 9, was hacked and I believed my passwords and other information was breached.

Mr. Leslie F. Prince [Phone number]

Asked by Hon. Leslie F. Prince 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Why do links from apps open in Chrome instead of Firefox?

I recently got a new phone and having an issue where, for example, if I open a link on someones Instagram story, the link opens in Chrome instead of Firefox even though F… (funda kabanzi)

I recently got a new phone and having an issue where, for example, if I open a link on someones Instagram story, the link opens in Chrome instead of Firefox even though Firefox is my default browser. On my old phone I didn't have this issue. Actually, links opened in the app instead of browser and somehow I can't figure out the settings in this new phone to work similarly. How can I get everything to work with Firefox instead of Chrome?

Asked by annla97 1 unyaka odlule

Last reply by annla97 1 unyaka odlule

  • Okugcinwe kunqolobane

Can't connect to any sites using Firefox for Android

I've noticed that starting yesterday that Firefox for Android times out whenever I try to access any website with it. I've only been able to fix it by uninstalling and re… (funda kabanzi)

I've noticed that starting yesterday that Firefox for Android times out whenever I try to access any website with it. I've only been able to fix it by uninstalling and reinstalling it but after I connect with Firefox Sync it fails to be able to connect to any site and everything times out.

I'm not sure what is causing this, I don't see any add-ons enabled under Firefox but perhaps Firefox Sync is automatically enabling something that is breaking the browser. Any further trouble shooting steps to diagnose would be welcome. I'm having an existential crisis using Chrome.

Update: I can confirm this happens w/o logging into Sync. For some reason Firefox for Android just starts giving The connection has timed out after being installed for a period of time. I'm running Android version 11 and have ample ram and storage space on the phone.

Asked by robbt 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Clearing the cache

How do I clear the cache? Online sources and Mozilla articles say to go into Settings and select "clear private data" but there is no "clear private data" option in setti… (funda kabanzi)

How do I clear the cache? Online sources and Mozilla articles say to go into Settings and select "clear private data" but there is no "clear private data" option in settings.

I'm using the latest version of Mozilla browser for Android.

Asked by Franco 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

address autofill for app?

The app successfully autofills user names and passwords but if I am registering for something or need to insert a delivery address I have to do it manually. Is there a … (funda kabanzi)

The app successfully autofills user names and passwords but if I am registering for something or need to insert a delivery address I have to do it manually.

Is there a way to enable this it to automatically fill in addresses?

Asked by skybear4423 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Printing

When is Mozilla bringing back the "page" feature (or just a "print" command) so that users can print directly from the browser? This missing feature has been noted by cou… (funda kabanzi)

When is Mozilla bringing back the "page" feature (or just a "print" command) so that users can print directly from the browser? This missing feature has been noted by countless support requests over the last two years. It's clearly something your user base wants. If Mozilla doesn't want its browser to go the way of Internet Explorer, it needs to listen to its customers.

Asked by 7568924 1 unyaka odlule

Answered by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox not saving scroll position in reader mode

So I usually read long books that are only divided in chapters online, so no page numbers, using the reader mode in dark mode to make it nicer to read. The problem is tha… (funda kabanzi)

So I usually read long books that are only divided in chapters online, so no page numbers, using the reader mode in dark mode to make it nicer to read. The problem is that it does not save where I stopped on the page last time while reading like firefox used to as far as I remember. This makes things annoying as I need to remember and find where I stopped reading. Again, long browser pages with no page numbers to remember. I don't even close the pages on my phone and it happens both when I close the browser or just minimize it. I remember that it used to save it without problems. Is this a bug or just a removed feature? Hopefully someone here can help as I didn't find anything helpful via google. If there are more details neededI will add them on request.

Asked by Serth Sharpscales 2 iminyaka edlule

Last reply by Serth Sharpscales 1 unyaka odlule

  • Okugcinwe kunqolobane

Unable to remove most visited sites

When I used to open to the homepage, I would only see my pinned sites, but now my browsing history/most visited sites are added next to my pins. It goes away when I delet… (funda kabanzi)

When I used to open to the homepage, I would only see my pinned sites, but now my browsing history/most visited sites are added next to my pins. It goes away when I delete my history but there's no way to remove it completely (they just keep coming back when I browse again). The help section for this is also incorrect as there is no slider in the settings anymore to turn it off.

Also: when I go to the homepage I can no longer access my tabs/settings? I have to visit a site for these to pop up in the top right corner.

Asked by Shannon 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Shortcuts automatically added to homepage

Recently (version ~100) sites that I visit are being added automatically to my homepage as shortcuts. I've tried all different options under Settings -> Homepage but n… (funda kabanzi)

Recently (version ~100) sites that I visit are being added automatically to my homepage as shortcuts. I've tried all different options under Settings -> Homepage but no matter what it adds them.

Attached I have a screenshot of my settings. The only two sites that should appear on the homepage are the 'Resnet' and 'WRGA' but whenever I browse it adds the additional sites and I have to keep going back and deleting every single entry one at a time.

This is a new issue for me. I don't have any plugins installed. I have tried clearing FF cache, data, and even reinstalled. I also tried disabling FF sync.

Asked by Ted Buckenham 1 unyaka odlule

Last reply by Paul 1 unyaka odlule