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Firefox upgrade from 119 -> 120 results in “broken” screen capture

As of yesterday when I was running v119.0 I was able to screen capture streaming content from Hulu/Netflix etc, this morning after upgrading to v120.0 overnight, that cap… (funda kabanzi)

As of yesterday when I was running v119.0 I was able to screen capture streaming content from Hulu/Netflix etc, this morning after upgrading to v120.0 overnight, that capability is now lost. Video and still captures are just a black screen. Please fix!

Asked by tomfoley248 6 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

How do I get TB to work properly with juno.com?

I have used Juno for one of my email accounts since it was first introduced in the 1990s. More recently, I have learned to use Juno's POP and SMTP servers, however in rec… (funda kabanzi)

I have used Juno for one of my email accounts since it was first introduced in the 1990s. More recently, I have learned to use Juno's POP and SMTP servers, however in recent years some issue developed between Juno and Mozilla/Thunderbird, wherein TB will not place a message sent through Juno in the Sent or Drafts folder (as applicable) on the Juno server(s), forcing TB to use separate local folders instead. For incoming mail, I use server pop.juno.com on port 995 with SSL/TLS security and encrypted-password authentication. For outgoing mail, I use server smtp.juno.com on port 465. Every time I send mail, the following messages appear: There is not enough disk space to download new messages. Try deleting old mail, emptying the Trash folder, and compacting your mail folders, and then try again. which is inaccurate, given I have a considerable-sized hard drive (500 GB), plus multiple USB drives with much more space... then comes: Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Local Folders/Sent-bob.in.jersey@juno.com. with the choice of buttons Retry, Save, or Don't Save. Please do something about this, or tell me what I need to do to ensure that the messages go to where they're supposed to go. Thanks.

Asked by Bob Jersey 6 izinyanga ezidlule

Last reply by sfhowes 5 izinyanga ezidlule

`unable to access my bank account online with your Browser!

I am in Europe. My Bank is in the U.S. I can no longer log on and access my account through this Mozilla Browser. I continually receive this message:\Secure Connection F… (funda kabanzi)

I am in Europe. My Bank is in the U.S. I can no longer log on and access my account through this Mozilla Browser.

I continually receive this message:\Secure Connection Failed

"An error occurred during a connection to click-notification.capitalone.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

This is my ticket (116230) from my initial request.

What can I do?

Asked by Janet Newell 5 izinyanga ezidlule

Last reply by Paul 5 izinyanga ezidlule

Mozilla not opening local site without Internet

Dear Sir/Madam, I need help with Mozilla Firefox 119.0.1 (64-bit) version which is almost not working internally without Internet link. When I try to open local internal… (funda kabanzi)

Dear Sir/Madam,

I need help with Mozilla Firefox 119.0.1 (64-bit) version which is almost not working internally without Internet link. When I try to open local internal site Mozilla Firefox waits to open https://www.bootstrapcdn.com/ Internet location which is unavailable because we are using the browser in isolated network and it is waiting for this site for more than 15 minutes before it opens the local site.

This is not the way we are expecting the browser to work so the question is can we disable this requests in Mozilla Firefox that we were not aware of and that are not asked from out side?

Thank you!

Igor Vanevski, IT administrator, Belgrade, Serbia

Asked by igor.vanevski 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

tab crash on redirect to microsoft authentication

On all sites where I need to login with my work account I get a tab crash when the browser redirects to https://login.microsoftonline.com/ac4b0eb0-811e-4ab0-acca-8a870792… (funda kabanzi)

On all sites where I need to login with my work account I get a tab crash when the browser redirects to https://login.microsoftonline.com/ac4b0eb0-811e-4ab0-acca-8a87079290dc/oauth2/v2.0/authorize?response_type=id_token&scope=user.read......

This is a recent failure (this week), that occured without any changes on my own account to Firefox developer version 121.0b2(64-bits)

I had to install google chrome to overcome this problem. Chrome has no issues with microsoft authentication.

Please solve as soon as possible, otherwise I will be switching to another browser.

Asked by chris vandert 5 izinyanga ezidlule

Last reply by TyDraniu 5 izinyanga ezidlule

WHERE IS MOZILLA SUPPORT??

WHERE IS SUPPORT?? I've been waiting for support to acknowledge my question for over 3 weeks. In the mean time, I can't use firefox for search results because it doesn't … (funda kabanzi)

WHERE IS SUPPORT?? I've been waiting for support to acknowledge my question for over 3 weeks. In the mean time, I can't use firefox for search results because it doesn't search and there are no solutions to fix issue anywhere online. FRUSTRATED AND WAITING FOR SUPPORT. Thank you

Asked by Sarecee66 5 izinyanga ezidlule

Last reply by Paul 5 izinyanga ezidlule

videos blank in landscape

Hi, I have been watching YouTube videos on firefox android and have been clicking ful screen and landscape has been fine. Then over night a few days ago, it stopped. Wh… (funda kabanzi)

Hi,

I have been watching YouTube videos on firefox android and have been clicking ful screen and landscape has been fine. Then over night a few days ago, it stopped. When I turn the phone to landscape, the video sound is playing but the video is blank, with no picture. It is fine in normal portrait just not when I click full screen when it was working.

I've cleared the cache and history, I've even unistalled Firefox and reinstalled it twice, once from the play store and once as the apk but to no avail. I have also disabled adons, tried the picture to picture, and autoplay but nothing works.

Any help to rectify and return my viewing would be appreciated.

Asked by JT Noor 5 izinyanga ezidlule

Last reply by Chris Peterson 5 izinyanga ezidlule

delay in displaying graphics within emails

I have observed this behavior for a number of releases - currently running 115.4.2 (32-bit). TB doesn't seem to download, or at least process, a graphic within an email u… (funda kabanzi)

I have observed this behavior for a number of releases - currently running 115.4.2 (32-bit). TB doesn't seem to download, or at least process, a graphic within an email until I actually open it. The display can take what seems like a while. I have a relatively fast (deskside) system, lots of memory/disc, GB ethernet, and would like all graphics to be processed when the email is first downloaded instead of waiting. I don't see any setting to change this. Any suggestions appreciated.

Mark

Asked by markeh 5 izinyanga ezidlule

Last reply by Matt 5 izinyanga ezidlule

Thunderbird locks up when I try to insert image

After years without problems, Thunderbird suddenly started locking up when I try to insert an image into a new message. There is no error alert; the message just complete… (funda kabanzi)

After years without problems, Thunderbird suddenly started locking up when I try to insert an image into a new message. There is no error alert; the message just completely locks so that I have to force task to end. Until a couple of weeks ago, I was able to insert files stored on my computer or copied from browser with no problem at all. [Not talking about a signature, just an image. Emojis work fine]

Am not aware of changing anything. Running Windows 11 Home version 23H2, if that helps anyone explain what's happening. Thunderbird version 115.5.0 (64-bit)

Haven't tried un/reinstalling TBird as want first to see if there's an easier solution (have several accounts).

Asked by f0xyL-dy 5 izinyanga ezidlule

Last reply by kmoser 5 izinyanga ezidlule

Pull to refresh causing a noticable delay on Android

When you first released the pull to refresh feature on Android, it worked good. However, for the last several releases, there is a noticeable delay when trying to scroll … (funda kabanzi)

When you first released the pull to refresh feature on Android, it worked good. However, for the last several releases, there is a noticeable delay when trying to scroll up and down. Say you are in the middle of a news article and you want to move up or down. It will just hang for a bit, rather than smoothly go up and down like normal. If I turn pull to refresh off, scrolling is normal. What I think might be happening is the pull to refresh feature is no longer recognizing to only work when at the top of a page. The only time you would want to pull down to refresh is at the top of the article. Otherwise, it shouldn't even be active. Don't really know what the real problem is though. It is a real bummer. I really like that feature. Having to go back to the old way of refreshing a page is super annoying. I hope you can figure it out. This issue has been going on for several releases/months. I didn't know how to report it. Perhaps the last three releases have had the issue.

Asked by Anthony 5 izinyanga ezidlule

Last reply by Paul 5 izinyanga ezidlule

Keyboard and mouse input stops working after watching videos

When watching videos on YouTube or Amazon Prime, Firefox will eventually stop recognizing keyboard and mouse input in all windows and tabs. This can happen after just a … (funda kabanzi)

When watching videos on YouTube or Amazon Prime, Firefox will eventually stop recognizing keyboard and mouse input in all windows and tabs. This can happen after just a few minutes of video or after hours. It affects nearly all input: typing or clicking in webpages, the toolbar, the address bar, etc., though I can click the 'x' button to close tabs. When I close the final window, a dialogue will appear stating that Firefox is non-responsive and allowing me to kill the process. This seems unusual, because the OS's system monitor indicates there is plenty of unused and available RAM and CPU resources. Firefox behaves normally after restarting.

OS: Xubuntu 22.04 Firefox version: 120.0 (though previous versions have been affected for the last few months)

Asked by ff.acco 5 izinyanga ezidlule

Last reply by jonzn4SUSE 5 izinyanga ezidlule

Firefox hard crashing OS

Poco F2 Pro is hard crashing requiring device reboot, starting maybe a week ago, and has happened three times. I don't know if it's hardware related but I've not seen the… (funda kabanzi)

Poco F2 Pro is hard crashing requiring device reboot, starting maybe a week ago, and has happened three times. I don't know if it's hardware related but I've not seen the behaviour in other apps. I'm not using beta version.

Asked by polysemantic 5 izinyanga ezidlule

Last reply by Paul 5 izinyanga ezidlule

Thunderbird 115.5.0

At 15:00 yesterday, my Thunderbird was updated (behind my back). From that moment it could not communicate with my imap server and I cannot renew my account with the ser… (funda kabanzi)

At 15:00 yesterday, my Thunderbird was updated (behind my back).

From that moment it could not communicate with my imap server and I cannot renew my account with the server.

I now have to use webmail.

Can I please go back to the immediate predecessor as that has worked well.

Regards James McCosh james@wanderfree.co.uk

Asked by james@wanderfree.co.uk 5 izinyanga ezidlule

Last reply by christ1 5 izinyanga ezidlule

Firefox closing at random with no crash report

Yesterday Firefox started closing at random, sometimes instantly as soon as I open it. The crash dialog doesn't open, and if I go to about:crashes my most recent unreport… (funda kabanzi)

Yesterday Firefox started closing at random, sometimes instantly as soon as I open it. The crash dialog doesn't open, and if I go to about:crashes my most recent unreported crash is from 2019. Tried refreshing, reinstalling, completely wiping all profiles and starting fresh. If I use troubleshooting mode it won't open properly at all. I am at a bit of a loss, any ideas?

Asked by nathanbee354 5 izinyanga ezidlule

Last reply by the_logic_master 3 emasontweni adlule

Browser keeps refreshing page if I leave the app

I have a strong phone sd 870 and 6gb ram so need to put the blame on that.. but this browser keeps refreshing the webpage as soon as I leave to other apps.. yes I tried w… (funda kabanzi)

I have a strong phone sd 870 and 6gb ram so need to put the blame on that.. but this browser keeps refreshing the webpage as soon as I leave to other apps.. yes I tried with no battery restrictions but didn't solve the problem

Asked by naimurrohmantamim 5 izinyanga ezidlule

Last reply by Paul 5 izinyanga ezidlule

Netflix videos are all green

Since yesterday any streaming services such as Netflix or Hulu will only have green screen for the video. The sound will come through just fine and subtitles. My Wildvi… (funda kabanzi)

Since yesterday any streaming services such as Netflix or Hulu will only have green screen for the video. The sound will come through just fine and subtitles. My Wildvine is updated, I've toggled the DRM on and off several times, no changes. My browser has been checked for updates. Not sure what else to try at this point.

Asked by amor90200 5 izinyanga ezidlule

Last reply by Terry 5 izinyanga ezidlule

"guh your tab just crashed" messagge crash my macbook pro. Also other programs.

"guh your tab just crashed" messagge crash my macbook pro. Also other programs. And yesterday i format and reinstalled an old macbook with catalina and firefox..nothing … (funda kabanzi)

"guh your tab just crashed" messagge crash my macbook pro. Also other programs. And yesterday i format and reinstalled an old macbook with catalina and firefox..nothing more..and the same messagge appears..c'mon guys.

Asked by pedroraffo 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

videos don't play or don't have audio

The problem persists across different sites I frequent, most notably dropout.tv and archive.org. videos I try to watch either don't play in the browser at all, or play wi… (funda kabanzi)

The problem persists across different sites I frequent, most notably dropout.tv and archive.org. videos I try to watch either don't play in the browser at all, or play without any sound, even though nothing is muted. The only site completely unaffected seems to be youtube, where everything works as usual.

Asked by akasztofaviragpor 5 izinyanga ezidlule

Last reply by cor-el 1 inyanga edlule

Email

My thunderbird email is linked to my Virgin media email. Suddenly Thunderbird has stopped working, so cant send or receive messages. Any ideas - the virgin email is worki… (funda kabanzi)

My thunderbird email is linked to my Virgin media email. Suddenly Thunderbird has stopped working, so cant send or receive messages. Any ideas - the virgin email is working fine.

Asked by Vibeke walsh 5 izinyanga ezidlule

Last reply by david 5 izinyanga ezidlule