Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Password outdated

Hello, I tried to sign in to my firefox account on a new computer and it appears the rules for password format have changed such that my existing password is too short to… (funda kabanzi)

Hello, I tried to sign in to my firefox account on a new computer and it appears the rules for password format have changed such that my existing password is too short to be used. How should I proceed to either sign in or reset my password without affecting my existing firefox browsers and lockwise app? Thank you.

Asked by john.lee3 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Lost bookmarks with browser update

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any… (funda kabanzi)

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any of sync data.

Asked by robert.ryczek 2 iminyaka edlule

Last reply by FredMcD 2 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox isn't loading google fonts on macbook pro and iMac

Hi. I've been having this problem with my iMac for sometime, but now it's affecting my Macbook Pro, as well. Both machines are 2015, running OS 10.15.7. They have probl… (funda kabanzi)

Hi. I've been having this problem with my iMac for sometime, but now it's affecting my Macbook Pro, as well. Both machines are 2015, running OS 10.15.7.

They have problems loading webfonts (I get the annoying question marks). I tried creating a new test user, and the issue persisted. Any ideas on what I should do?

Thanks!

Asked by jack108 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

Prohibited characters error

When I go to www.tractorsupply.com, and click on "My Wallet," I get the error, "Prohibited characters error." The My Wallet is an area reserved for special offers that t… (funda kabanzi)

When I go to www.tractorsupply.com, and click on "My Wallet," I get the error, "Prohibited characters error." The My Wallet is an area reserved for special offers that the shopper can load to the shopping cart.

Asked by jasper_4_16 1 unyaka odlule

Last reply by jasper_4_16 1 unyaka odlule

  • Okugcinwe kunqolobane

For the past few days I could not access my e-mail trough Firefox, but I could through other browser - why?

Please explain and advise how to resolve the problem. Thank you! Besides, why there is a mention in red that my account is not active. I have been using Firefox constantl… (funda kabanzi)

Please explain and advise how to resolve the problem. Thank you! Besides, why there is a mention in red that my account is not active. I have been using Firefox constantly for several years. Any explanation?

Asked by sslosar 1 unyaka odlule

Last reply by user104147805413306348376805769878442569366 1 unyaka odlule

  • Okugcinwe kunqolobane

Searching from address bar does not work

I am using Firefox version 100.0.1 (64-bit) and whenever I try to search in the search bar it will not provide me with any search results. I stays on the same page it was… (funda kabanzi)

I am using Firefox version 100.0.1 (64-bit) and whenever I try to search in the search bar it will not provide me with any search results. I stays on the same page it was on before I hit enter and the address for that website reappears. If I click on the drop down menu and select a website, it will take me to that website, unless the website is Google.

Asked by anthony.reed.mt 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

Opening Browser and Opening/singing in on new tabs

I have tried to get help regarding the 2 problems that I feel are related. I use Norton as my security system, they say that Firefox is up to day. When I try to start Fir… (funda kabanzi)

I have tried to get help regarding the 2 problems that I feel are related. I use Norton as my security system, they say that Firefox is up to day. When I try to start Firefox it takes two or three times clicking on the icon before it stays open. Then when I need to open a new tab to go to a website that I have opened a hundred times, sometimes it will not even open the website and other times it will open but not let me sign in. On the sign in page to error this morning said: Bad Request - "Your browser sent a request that this server could not understand. Size of request header field exceeds server limit."

It will often just say it can't start that page, try again.

The "try again" has been going on for awhile, the Bad Request is new. Please help me with this problem! It is beginning to get annoying.

Thanks for your help. [email and phone# removed from public view]

HJ Feagins

Asked by hjfeagins 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

new 100.0.1 browser issues

I can't sing in to banking accounts with newest version of Firefox. no problem with Microsoft Edge. I keep getting this message. System Unavailable warning System is una… (funda kabanzi)

I can't sing in to banking accounts with newest version of Firefox. no problem with Microsoft Edge. I keep getting this message.

System Unavailable warning System is unavailable at this time. Please try again or contact Member Services at 315-894-9924 for assistance.

Asked by robwilloughby 2 iminyaka edlule

Last reply by robwilloughby 1 unyaka odlule

  • Okugcinwe kunqolobane

Morning,

Morning, I have always used Gmail on my firefox browser, for some reason for the last two weeks it keeps dropping saying it's not connected. i have my account synced o… (funda kabanzi)

Morning,

I have always used Gmail on my firefox browser, for some reason for the last two weeks it keeps dropping saying it's not connected. i have my account synced over multiple devices and it happens on all of them I am forced to use Edge or chrome to have it work which of course i don't want to do

Asked by mryan101 2 iminyaka edlule

Last reply by FredMcD 2 iminyaka edlule

  • Okugcinwe kunqolobane

Password Problems

Firefox asked me if I wanted to clean up my firefox and I said yes and I lost all my user names and passwords. Furthermore, now, of several that I do remember, when I ent… (funda kabanzi)

Firefox asked me if I wanted to clean up my firefox and I said yes and I lost all my user names and passwords. Furthermore, now, of several that I do remember, when I enter those websites and type in the user name and password it prompts me to ask if I want to save them, I say yes, but it does not save them. Is there any way to get these back? Why aren't the passwords I enter going forward saving? I'm furious about this as I have no other record of these. I do not have any kind of password software either. I've used Firefox for 10+ years but ready to jump to a different browser. This is maddening

Asked by pat82 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Cannot print from web

When I print something from the web, it prints tiny and in the upper left corner. Edge works fine. This is only something that happens when I print from the web; no matte… (funda kabanzi)

When I print something from the web, it prints tiny and in the upper left corner. Edge works fine. This is only something that happens when I print from the web; no matter how I set the controls. The print previews look fine, BUT!

Asked by Gary Brown 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox suddenly breaking a banking site

Hi: I've used Firefox for years without trouble and I've even given money! However, I think the last update has prevented my banking site from operating correctly. In Bil… (funda kabanzi)

Hi: I've used Firefox for years without trouble and I've even given money! However, I think the last update has prevented my banking site from operating correctly. In Bill payment you choose who you want to pay and fill in the amount. This still works. I move to the month, day, year boxes. If I click, say, on the month box I get a dropdown but selecting the month nothing happens. Ditto with day and year. The day box shows 1 and the year shows 202 and nothing changes when using the drop downs. Can't manually fill in the boxes. At first I thought it was my bank but they said there were no reported problems - they would! So tried Brave and Edge. Both worked perfectly. Tried it on my laptop rather than desktop and same problem using Firefox showed up. I hadn't fiddled with any Firefox settings. What to do? Thanks Donald

Asked by donald.wyllie 2 iminyaka edlule

Last reply by donald.wyllie 2 iminyaka edlule

  • Okugcinwe kunqolobane

Need Access to my website

Firefox keeps telling me that I need access to my account on my website http://www.playgroundforthesoulcenter.com. How do I remedy this? … (funda kabanzi)

Firefox keeps telling me that I need access to my account on my website http://www.playgroundforthesoulcenter.com. How do I remedy this?

Asked by marianag6 2 iminyaka edlule

Last reply by Terry 2 iminyaka edlule

  • Okugcinwe kunqolobane

My Amazon saved password changed to huge random letters numbers

My Amazon saved password in Firefox was changed to this, I did not change it... AYAAFIwbbsHulukAsp9nmonLDTYAAAABAAZzaTptZDUAIDU2ZDE0ZWRjZThlMmNiNmM2ODQyYzU5ZGRhZWU0MjZlA… (funda kabanzi)

My Amazon saved password in Firefox was changed to this, I did not change it...

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

Asked by stan738 2 iminyaka edlule

Last reply by stan738 2 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox for windows update/download

I have been using Firefox for 64bit Windows (now Win 11) for years. Occasionally, when I open Firefox a message will appear informing me that a new version is available,… (funda kabanzi)

I have been using Firefox for 64bit Windows (now Win 11) for years. Occasionally, when I open Firefox a message will appear informing me that a new version is available, and it gives me a choice to download it or not. I normally select not to download it, and instead go to Help/About which then automatically checks my version to determine whether or not it is up to date. Lately, that has not been working properly, or at least not the same as it used to work.

Today the message opened to tell me a new version was available. I closed that message, and went to Help/About which showed my current version, 100.0.1, is "up to date". So I then went to the mozilla website, and found that there is a later version, 101.0, available. As you can see by that the auto check in Help/About seemed to not have worked correctly. So, wanting to be up to date, I attempted to download the new 101.0 version. When I clicked on Download it immediately displayed the message, "Your download was interrupted. But all is not lost. Your system may not meet the requirements for Firefox, but you can try one of these versions."

No matter how many times I tried, it continued to give me that message without allowing me to download the 101.0 version. So I went back to Help/About to try that again. It still said my version 100.0.1 is "up to date". I started over on Moxilla.org, and instead of immediately trying to download I clicked on "See Release Notes". That displayed the release notes for 101.0, and when I clicked on "Windows 64 Bit" in that screen it did download the Firefox installer which I saved to my hard drive.

I then ran that Firefox installer which informed me that Firefox was already installed, and suggested I update it instead which I accepted. The installer supposedly did it's thing, but now when I go to "Help/About Firefox" it shows that I still have version 100.0.1 installed AND it is still "up to date".

So what gives? Is there really a new, 101.0, version? If so how do I update to it?

Respectfully, James Belkiewitz jabelkiewitz@att.net

Asked by jabelkiewitz 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Possible IPC memory leak - how to pinpoint the culprit?

Hey there, I'm having trouble with Firefox. Something inside Firefox is eating up my RAM and CPU. Usually I recognize the problem happening because my laptop fans ramp up… (funda kabanzi)

Hey there, I'm having trouble with Firefox. Something inside Firefox is eating up my RAM and CPU. Usually I recognize the problem happening because my laptop fans ramp up. The problem occurs on my laptop as well on my desktop (both on latest stable Firefox[Build ID: 20220513165813] and Windows 11). The workaround is to kill the Firefox subprocess which is using most of the CPU and RAM. Then everything is back to normal for some time, until Firefox starts messing with me again.

While trying to pinpoint the problem I'm stuck. I can't find a culprit other than the fact it has something to do with Firefox. Clean reinstalling did not help. The Firefox Task Manager doesn't know anything about huge amounts of RAM being taken. I searched for solutions on the net and the about:memory indicates the problem is some IPC related stuff:

 {
  "process": "Main Process (pid 12648)",
  "path": "queued-ipc-messages/content-parent(Browser, pid=9612, open channel, 0x22e4b33fc30, refcnt=38)",
  "kind": 2,
  "units": 1,
  "amount": 0,
  "description": "The number of unset IPC messages held in this ContentParent's channel.  A large value here might indicate that we're leaking messages.  Similarly, a ContentParent object for a process that's no longer running could indicate that we're leaking ContentParents."
 }

The bug reporting guidelines(https://bugzilla.mozilla.org/page.cgi?id=bug-writing.html) are encouraging me to attach steps to reproduce and try the steps listed on https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources . But I've exhausted the steps there (Except for upgrading the PC / RAM).

Especially on the go this Firefox-RAM-Party takes quite some battery and right now while writing this Firefox has >100GB virtual RAM reserved for some IPC messages, I personally think this is too much. So I'd like to file a report, but without steps to reproduce I'm afraid the developers are going to say 'well, that's something we are not able to diagnose', because I am unable to explain how to reproduce it. It just happens from time to time.

The anonymized about:memory report: https://bin.disroot.org/?2ba01ef78154cce4#8PLVqLTd9qgaRn2QVX2P17hkbHQyrTDuVAwoykj2cBxg

I left Firefox running like this for about half an hour and at 138GB reserved RAM Windows slaughtered my Firefox. The resulting crash report: https://bin.disroot.org/?0bc57492585dde4b#5YtbWgXcbZSkWYmg2CGkVn9iiipYwfYbxUfCLhmMJh7d

Do you have a clue where I might find out who sends those IPC messages, and therefore who is responsible for this?

Asked by Sewana 2 iminyaka edlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Browser virus

Hi, I love Firefox and have been using this browser over Chrome for years. However, for quite some time I have had problems with my search engine settings. My default i… (funda kabanzi)

Hi, I love Firefox and have been using this browser over Chrome for years. However, for quite some time I have had problems with my search engine settings. My default is set on google but it always go back to yahoo search which is not even listed as options. Do I have to purchase something to get whatever it is doing this?

Asked by lisa 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule