Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Simple need, directionally challenged. check/get Update

I have seen directions on this site on how to update FireFox but I can never seem to get to the 'about page'. I know it has to be simple, but it really does seem to be mi… (funda kabanzi)

I have seen directions on this site on how to update FireFox but I can never seem to get to the 'about page'. I know it has to be simple, but it really does seem to be missing from Help link. I am pretty be sure this is operator error.

The main reason for this is it that I regularly get notices that my Firefox Browser is out of date/needs updating. I have had the auto update switch turned on, I tried to find the page with it off, most recently.

I've been a fan and user of Firefox a few years now...you all do an awesome job keeping it running stable and fast, Thanks ~BH

Asked by Bruce Hilton 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Downloads that failed, and then were re-tried dont download correctly

So I am trying to download some large files, but the server I am downloading from are extremely slow. My place doesnt have stable internet connection and during my downlo… (funda kabanzi)

So I am trying to download some large files, but the server I am downloading from are extremely slow. My place doesnt have stable internet connection and during my download, almost 100% of the time, it fails. Now there is a "Try again" button that can continue downloading the file in firefox after the connection is back. When I press the button, it resumes the download from where it was, but I noticed that the files are not downloaded correctly. The file size is noticeably smaller than what it should be, and it is non-functional. My phone uses android 11 custom rom (lineage), but the same issue is also present on an older, stock anroid phone I have. This issue has been present for at least half a year and I dont know a solution. Can anyone suggest a solution?

Asked by BrokenDownload 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

This is a followup to my previous question about getting my firefox data back

Hello Corel and Everyone else. I've got my bookmarks back, but not my history, or my tabs, or my Tab Groups (I've got a new Version of the Extension, see https://github.… (funda kabanzi)

Hello Corel and Everyone else.

I've got my bookmarks back, but not my history, or my tabs, or my Tab Groups (I've got a new Version of the Extension, see https://github.com/drive4ik/simple-tab-groups, but I don't know where to look to find the original data, or how to import it when I do find it.)

On the other hand, I have this now: - WITH Submit buttons! However they are changing to Failed when I try to submit them - one step forward, one step back, SIGH!

Unsubmitted Crash Reports Report ID Date Crashed 3c7bbb84-b285-456b-88b5-1fc0b1b787e9 2022-05-29, 10:09 am 14032f44-aae2-4388-8dfd-83f4c701eb07 2022-05-28, 9:18 pm 92242154-5b5a-4b17-be23-442be0c99615 2022-05-28, 7:32 pm 2c238443-cb69-4db1-b717-30427bc176d4 2022-05-28, 5:04 pm b74c3616-9c79-490a-88b1-8c0fe916c3e1 2022-05-28, 5:01 pm de24ec37-b565-4c78-ae0d-4f828ea18f1f 2022-05-28, 2:23 pm 59b2c88c-3c01-4f79-a0a7-c8e1585f942f 2022-05-28, 2:21 pm 6a5bdb03-ebd9-4425-8a9d-07d9f44a09c3 2022-05-28, 2:20 pm 7dfbd8c7-a913-4b52-afa5-8c6d110dfa01 2022-05-27, 10:21 am 251719e4-cce3-471b-90c6-f61c4f2dd49a 2022-05-27, 10:18 am

I have tried copying files between the old and new profile folders, but when I re-open FF I get this: favicons.sqlite ‎ Tuesday, ‎7 ‎June ‎2022, ‏‎12:48:12 PM 5120 KB favicons.sqlite.corrupt Monday, ‎2 ‎March ‎2020, ‏‎2:25:08 PM 26368 KB and this: places.sqlite Tuesday, ‎7 ‎June ‎2022, ‏‎12:47:58 PM 5120 KB places.sqlite.corrupt Sunday, ‎8 ‎March ‎2020, ‏‎2:36:37 PM 56320 KB

I think this is enough to be going on with, I look forward to hearing more from you. Ciao, Jacq.

Asked by jacqfelis 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

using chrome(came with computer) will not download firefox

I recently purchased a dell refurbished computer, I set it up went and downloaded fire fox without any trouble. I restarted computer today and it would not accept passwor… (funda kabanzi)

I recently purchased a dell refurbished computer, I set it up went and downloaded fire fox without any trouble. I restarted computer today and it would not accept password I called DiscountcomputerDepot.com help and they helped me to restart and they told me they would have to reinstall windows from computer. So I lost all my programs. when it restarted said would have to update windows. I have tried multiple locations and get this same message This download.mozilla.org page can’t be foundNo webpage was found for the web address: https://download.mozilla.org/?product=firefox-stub&os=win&lang=en-US&attribution_code=c291cmNlPShub3Qgc2V0KSZtZWRpdW09KGRpcmVjdCkmY2FtcGFpZ249KG5vdCBzZXQpJmNvbnRlbnQ9KG5vdCBzZXQpJmV4cGVyaW1lbnQ9KG5vdCBzZXQpJnZhcmlhdGlvbj0obm90IHNldCkmdWE9ZWRnZSZ2aXNpdF9pZD0obm90IHNldCk.&attribution_sig=c3e7484d24556be08270fa603b3ed24cad53bd6caaec3f9e3f355d5c37300daa HTTP ERROR 404 Please help ,I have only use firefox since I had a computer , about 25 years. Many thanks Jack Terry. [email removed from public]

Asked by jact363 1 unyaka odlule

Answered by James 1 unyaka odlule

  • Okugcinwe kunqolobane

Everytime I install an update, I loose all the entries in my address book and all my archives files. I am currently at 91.11.0 (32-bit). This has happened for several months of updates.

Does Firefox save a backup copy of things like address book and archives? It so, where and what are the file names? How do I prevent future updates from removing import… (funda kabanzi)

Does Firefox save a backup copy of things like address book and archives? It so, where and what are the file names? How do I prevent future updates from removing important data? HELP!

Asked by John B 1 unyaka odlule

Last reply by Wayne Mery 1 unyaka odlule

  • Okugcinwe kunqolobane

Deleted Gmail connected/sync to Thunderbird

My gmail account function in Google workspace will be disabled in the No Cost Plan for google workspace. What will happen to the emails that were already imported to Thun… (funda kabanzi)

My gmail account function in Google workspace will be disabled in the No Cost Plan for google workspace. What will happen to the emails that were already imported to Thunderbird? Can I still open them? reply via thundersbird?

Thank you.

Asked by mariasal2795 1 unyaka odlule

Last reply by christ1 1 unyaka odlule

  • Okugcinwe kunqolobane

Updated to beta and file structure is broken, need help to recover

I made the mistake up upgrading to the latest beta, not realizing it would convert my datafile to a different format and you can't go backward. I have done recovery over… (funda kabanzi)

I made the mistake up upgrading to the latest beta, not realizing it would convert my datafile to a different format and you can't go backward. I have done recovery over the years, but all the help refers to the old formats. Opening TB just causes it to hang. I have a large thunderbird file with a lot of files. I thought maybe a folder that I use a lot was too large so I tried splitting it in 2 but it has been unable to sync those since I moved them. Instead my whole computer hung and it turned out 400+MB was being taken by a folder which gets created when a folder can't finish compressing, but I had no choice but to delete that because my computer wouldn't function. In the past when a folder wasn't working right I would delete the folder index file and it would rebuilt the index and re-built that folder. Now all of my folders have mozmsgs but only some have sbd's. And the new folder isn't even there, although it's showing in my TB app when it opens.

I need to know what types of files I should delete in order to have my folders re-sync to the server.

Thanks!

Asked by qofmiwok 1 unyaka odlule

Last reply by Googlethunderbird 1 unyaka odlule

  • Okugcinwe kunqolobane

password lost on upgarde

hello why can there not be a simple way of getting your passwords back after and up grade has lost them why is there not a simple restore button that allows novices like … (funda kabanzi)

hello why can there not be a simple way of getting your passwords back after and up grade has lost them why is there not a simple restore button that allows novices like me to just press and reinstall , with out going through the ends of the earth on firefox todo this ? open this file then open that file, lose what has been saved and replace with another file, it is an impossible way to do this for a novice on firefox , with out paying a lot of money to a tech guy that will take a couple of minutes to do but that will take a novice months and not get it done in the end,

Asked by rhoslan 1 unyaka odlule

Last reply by rhoslan 1 unyaka odlule

  • Okugcinwe kunqolobane

TB v 91.9.1 update mess

The installation has trashed the ability to open the app in a usable state. I only get the message seen in the attached image. I do NOT want to create a new profile. I … (funda kabanzi)

The installation has trashed the ability to open the app in a usable state.

I only get the message seen in the attached image.

I do NOT want to create a new profile. I want to continue to use the saved emails, etc which I know are in an existing profile, given its folder size.

What is the way forward out of this mess?

Windows 8.1 does not give me the option to move back to a previous version as Win 7 did.

TIA

Asked by zoydhunt 1 unyaka odlule

Last reply by Stans 1 unyaka odlule

  • Okugcinwe kunqolobane

I cannot get Thunderbird to not be the defalt browser

I have used Thunderbird for quite some time. It recently crashed and had to be reloaded. When I did the install I checked the box for it to not be the default browser, it… (funda kabanzi)

I have used Thunderbird for quite some time. It recently crashed and had to be reloaded. When I did the install I checked the box for it to not be the default browser, it still loaded and became default. I deinstalled and installed several times with the same result. There is something Im missing. Any ideas?

Asked by Vessel1851 1 unyaka odlule

Last reply by david 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

New laptop - installed FF but doesn't work, blank pages

I got a new Acer laptop with windows 11 (64bit). I downloaded FF but when I open it, it just gives a blank page. If I type in an address nothing happens. I have tried rei… (funda kabanzi)

I got a new Acer laptop with windows 11 (64bit). I downloaded FF but when I open it, it just gives a blank page. If I type in an address nothing happens. I have tried reinstalling but nothing seems to work

Asked by indawnsshadow 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Background color and update choice!

I am disappointed with the background change with updates. The last time I updated Firefox, I had to do a system recovery to revert back. Then another person expressed … (funda kabanzi)

I am disappointed with the background change with updates. The last time I updated Firefox, I had to do a system recovery to revert back. Then another person expressed concerns with a new version taking control over updating. Why don't you have updates that give you options to choose the background color and who decides if and when you update? I will not update Firefox under these conditions. And I don't want to spend half a day trying to change my background back to white, and especially if would have to do that with every update. Like I have to change my printing options when I do updates! I have been so happy with Firefox for the last 20 yrs. or so, until all of this. Please make this more user friendly and optional.

Asked by hotkats4 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule