Yonke imikhiqizo Isithangami Sokwesekwa

Once you add a new account, you have to race to open up the settings and turn off the "Download all mails" setting that is hardwired as the default. Even after having done that, I am left with GB of copies of mail messages that I don't want to store on my local system.

How do I get rid of those local copies? Compacting doesn't seem to do it - there's no "Compact now" button in any case. I don't know what "when it will save over N MB in total" means, exactly. Save compared to what? Now 50% off!

Likewise, if I have Message Synchronizing (Keep messages in all folders etc) turned off, but Disk Space - Synchronize all messages locally regardless of age is still selected, is it going to download copies anyway or no?

If it will download anyway, or if it already did download, if I change the Synchronizing setting to "only the last 30 days" will it remove the older local copies? When?

The only "recover disk space" option deletes both local copies and originals on the remote server.

There really should be a "purge local copies" action available in the client. It may be that it is OK to go out to the OS and remove certain files myself, but maybe it won't be in the future. Every note that is about "Simply open a Terminal window..." describes specific files that don't quite match what I see here in May of 2024 on a Mac. But the tool itself knows what can be removed safely.

Tēnā koutou (Hello everyone),

I deleted Firefox to re-install it after playing with profiles and that not working how I wanted it to (yet). I uninstalled the app from the applications and the library on my Mac and reinstalled Firefox. Now when I open Firefox it says that it's up and running but no windows actually open up for me. I have uninstalled and reinstalled it again and it still won't open windows. I have to force quit Firefox as nothing shows up in my top tool bar to even show Firefox as open.

How can I get Firefox to actually install and be functioning on my computer again?

Running (as of an hour ago) macOS 14.5 (was using previous up to date OS when I installed Firefox again.

TIA

Had all my emails stored locally. Accidentally uninstalled Thunderbird. Reinstalled. Unable to Import my old settings from my "profile". Error message says "Unexpected error" Was able to import configuration alone, but it was all wrong. Can't set up my gmail account. Error message "Malformed server" Please help

Hello, my Cox email account was migrated to Yahoo mail. I can receive emails but now I can't send emails from Thunderbird. I've triple checked server settings. Please help. Thanks-Vince

This is the message I get and it does this with all email addresses.

Sending of the message failed. An error occurred while sending mail. The mail server responded: Request failed; Mailbox unavailable. Please verify that your email address is correct in your account settings and try again.

hi

I made a mistake to uninstall thunderbird  due to a few issues . now the new version is refused to be installed 

my version was 15-321OM ,,cpu thank you regards

I've had Firefox for years and had no problems. An additional Firefox page opened when I opened Firefox and I downloaded it, now it won't open any page. I tried to reinstall but same problem. If i can't fix it I'll have to change browser

I tried to move (copy) Proton mail emails to Google Gmail without success. I searched support for help but found no articles that worked. I started to use proton Mail but was unimpressed and need to move (copy) the Proton Mail emails to my Google Gmail. Any help would be appreciated. Thanks, Lou

Hi, I have upgraded my computer and Thunderbird, however only the INBOX folder is loading.

I have followed the instructions to migrate the folders from the 'Profile Folder' on the old computer, the data has transferred but is not organised as folders, as on the old computer and of course on the main server.

I don't mind if all the data is not on my computer so long as the Folders are there, empty or not but organised in as they are on the main server.

I'm wondering if I selected an incorrect setting while setting up the account within Thunderbird on the new computer.

Thank you and kind regards, Mark.

Thunderbird 115 included in 24.04 LTS installation.

My profiles are located on the SD card working well on other two laptops running ubuntu 22.04. Swap SD cards between two laptops is my way of working with Thunderbird since 13.04.

After installation 24.04 LTS (and Thunderbird 115 included). Following the instruction for adding old profile to the new Thunderbird. Help->thunderbird information->about:profiles. Creating new profile. 1) Using the function CHOOSE FOLDER indicated the path to the profile /media/VB/AB49-E208/Thunderbird profile 2) The path to the folder shown by Thunderbird is different (and strange): /run/user/1000/doc/58235/Thunderbird

When looking into the directory tree the folder is empty (obviously). Thunderbird therefore cannot reach the profile located on SD card and doesn't work.

QUESTION: Is there any way to overwrite the profile folder path in Thunderbird 115 ?

Hi, am getting this error and am unable to use our new PC as this Thunderbird mail app is failing to migrate the profile from the other windows PC. Need your help asap on how to fix this. Not very technical, so need help. I updated Thunderbird to the latest version (115.11.0 32 bit) on my old PC before copying the profile over and loading Thunderbird on this new PC which has 115.11.0 64 bit version.

Uncaught (in promise) NS_ERROR_FILE_NOT_FOUND: Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFile.copyTo]

   _recursivelyCopyMsgFolder resource:///modules/ThunderbirdProfileImporter.jsm:659
   _recursivelyCopyMsgFolder resource:///modules/ThunderbirdProfileImporter.jsm:668
   _mergeLocalFolders resource:///modules/ThunderbirdProfileImporter.jsm:641
   _importServersAndAccounts resource:///modules/ThunderbirdProfileImporter.jsm:250

I am posting this on my Mac Monterey; but the problem is on my Windows 10. It is similar to my last post about Firefox on that system. Updating is hanging. About Thunderbird shows an update available, just as that feature on Firefox did last week. However, though it indicates that it is attempting to download, it shows that nothing is downloading. So, there is a spinning icon on the left, but zero bytes downloading, just as Firefox did. After a restart last week Firefox applied the download. The same action occurs now with Thunderbird. To contrast, that same update just downloaded and applied on this Mac Monterey. The version on Windows 10 is 115.10.2, 64-Bit. There is a general Windows Update problem on that system. Edge, on the other hand, downloads its updates without any problem. I just ran a Troubleshooter that Windows makes available under Settings, Update and Security, Troubleshoot. Right now I am about to restart that computer.

I've just updated from 115.04esr to 115.11esr for macOS to the heap of unwelcome troubles. This experience is extremely unfriendly and annoyingly brazen on part of the Firefox developers.

Every time I launch the browser it starts up from its default profile, not mine. I lost access to all my themes, extensions, history, devices and settings as a consequence, and cannot regain it.

All efforts to launch FF from another profile upon opening of a new instance resulted in a dialog nagging me to move the app to /Applications even though I always kept it in a subfolder of my choosing, and intend on continuing to do so. Refusing to submit opens the default new Firefox profile in every instance.

Closing Firefox instances is impeded by a Chrome-like first-after-installation closure prompt asking to have the browser warn me every time I'm closing the browser. Repeatedly rejecting the prompt makes no difference.

The flatly blunt and pervasively arrogant manner, in which the new Firefox forces its way, is off the charts and is unacceptable.

Is there a straightforward way of restoring the old behaviour and telling it to honour my settings?

Hi, I have had Thunderbird on my Windows 10 laptop successfully for many years. Today I added a new email account, but then Thunderbird kept losing connection. I thought I'd try uninstalling and re-installing it, but now I get the message that it can't be installed on my laptop. Anyone know how I can get round this?

I imported info from Thunderbird on other computer. Now every time I open Thunderbird on the new laptop it says it can't reach my email server, incorrect login. If I enter my password it repeats the failure message. If I just close the message, the popup appears again, closing it again, it repeats once more, then closing it keeps it gone. Once I get the message to stop popping up by the repeat closings of the message, the related email account has already collected new emails so it was working. For what it's worth, the laptops are both Lenovo, the old is running Win10, the new Win11. Before the Import is was working fine, I only wanted to transfer my contacts, but the export grabbed everything. I don't have the issue on the original laptop I exported the info from.

I can't get on with Thunderbird 115 so want to install an earlier version. I have installed 102, but it asks for my school or work account log in, which I don't have. How do I achieve what I want, and stop thunderbird updating to 115. I need a quick answer as I have just made a donation to you, and if I can't have what I want I will ask for my donation back.

Watson.