Authentication failure with SMTP-server

I've been running Thunderbird for years on Gentoo which has version 115.10.1 as the most recent. I don't send much mail so I'm not exactly sure when this problem occurred… (funda kabanzi)

I've been running Thunderbird for years on Gentoo which has version 115.10.1 as the most recent. I don't send much mail so I'm not exactly sure when this problem occurred, but I'm unable to authenticate with my SMTP server. I have not changed any configuration. Some weeks ago a changed my password on the server, but I made the appropriate changes to Thunderbird password manager. All settings, username and passwords are 100% correct as I copy pasted all of them. IMAP on the same server (uses same credentials) works.

I have tried deleting and re-adding my accounts which did not help. I have also tried deleting my profile folder. All other mail clients (e.g. claws-mail, kmail, mailspring) with the same SMTP server don't have any problems sending mail. This problem seems to only affect Thunderbird and Thunderbird forks such as Betterbird.

I have no firewall and am using SSL authentication with cleartext password on the SMTP server.

I get the following output to console on attempted sending of message:

console.error: (new Error("Server error 503 Service Unavailable", "resource://services-settings/Utils.sys.mjs", 390)) console.error: mailnews.smtp: "Command failed: 535 Incorrect authentication data; currentAction=_actionAUTHComplete" console.error: mailnews.smtp: "Authentication failed: Incorrect authentication data" console.error: mailnews.smtp: "Authentication failed: Incorrect authentication data" console.error: mailnews.send: "Sending failed; Unable to authenticate to Outgoing server (SMTP) mail.kapsi.fi. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'., exitCode=2153066805, originalMsgURI="

Asked by kompak 31 imizuzu edlule

Last reply by david 5 imizuzu edlule

Bad/Rogue Current Session of Firefox (Windows 7) Redux

Sorry, posted recently and had then trouble finding out how to respond to help offered (jscher2000)! Noticed that the email version was "no-reply" so I didn't figure that… (funda kabanzi)

Sorry, posted recently and had then trouble finding out how to respond to help offered (jscher2000)! Noticed that the email version was "no-reply" so I didn't figure that would work! So, I tried to 'cut and paste' my reply (on a smartphone) and I ended up losing even the email reply text so here is a reconstruction. I tried the suggestions in order and the first one didn't have a "Restore previous session" option and the second one had "Recently closed windows" greyed out! And, when I entered "about.support" in the address bar (top rightish), I received a notice that I couldn't reach Google (Remember that I don't currently have internet access on my laptop). So, no joy there either! Can I not just change some current setting to prevent Firefox v 115.9lesr from saving the current 'Windows' and Tabs so that, when I again open Firefox, the previous session 'Windows' and Tabs would be used?!?

Asked by balls69bc 3 ezinsukwini ezidlule

Last reply by jscher2000 - Support Volunteer 49 imizuzu edlule

Disabling update nag screen

I've got a really old MacBook Pro that's still running 10.13, and Firefox has started displaying a nag screen telling me that this version is no longer supported, and to … (funda kabanzi)

I've got a really old MacBook Pro that's still running 10.13, and Firefox has started displaying a nag screen telling me that this version is no longer supported, and to install a newer version of MacOS.

Is there something in the advanced settings that will stop it nagging me? I now know it's not going to get any more updates, there's no need to keep telling me every 20 minutes...

(Note to the devs: a "don't remind me again" checkbox would be nice for things like this!)

Asked by julian.templeman 1 ihora elidlule

Last reply by zeroknight 1 ihora elidlule

My mails is disapearing in the thrashbin

When I delete an email, it usually goes to the trash, so I can find it again. Now the emails are deleted permanently and disappear. How can I keep my emails in the trash?… (funda kabanzi)

When I delete an email, it usually goes to the trash, so I can find it again. Now the emails are deleted permanently and disappear. How can I keep my emails in the trash? Sincerely Helle

Asked by hrvl 3 ezinsukwini ezidlule

Last reply by Toad-Hall 1 ihora elidlule

'trust this device' not working - why?

For several sites, when i check 'trust this device' it doesn't work. next time i signin it still requires 2fa from the site. i've checked and the certificates do exist … (funda kabanzi)

For several sites, when i check 'trust this device' it doesn't work. next time i signin it still requires 2fa from the site. i've checked and the certificates do exist as i get a message saying already exists when i try to import. this is a very user hostile function. I do not have this issue with Chrome or Microsoft Edge!!!!! i hate to begin using one of these vs Mozilla Firefox to get around this but i may have to do so. my wife and i share access to critical sites so if i need to see her info or she needs to see mine, we both have to be available in order to access the site. Mozilla Firefox 'bug' is requiring us to do so and it doesn't satisfy our requirements. any ways to solve this issue is greatly appreciated. so far no 'searched' solutions work.

Asked by jdk 3 ezinsukwini ezidlule

Last reply by zeroknight 1 ihora elidlule

unread vs unified

I understand the basic differences between unread folders and unified folders what I don't understand is why two of nine my accounts are listed in both unified folders an… (funda kabanzi)

I understand the basic differences between unread folders and unified folders what I don't understand is why two of nine my accounts are listed in both unified folders and unread (see circled in red) how do I remove the two accounts from unified folders or

add more to it
and what makes it confusing is that the subfolders aren't the same when listed in unified or unread

Asked by TheDragon 2 ezinsukwini ezidlule

Last reply by Toad-Hall 1 ihora elidlule

Mail bar missing

I recently purchased a new laptop and needed to migrate my old Thunderbird profiles. This is what I did: 1. Backed up profiles from old laptop 2. downloaded and installed… (funda kabanzi)

I recently purchased a new laptop and needed to migrate my old Thunderbird profiles. This is what I did: 1. Backed up profiles from old laptop 2. downloaded and installed latest version of Thunderbird on new laptop 3. coped profiles into \roaming directory 4. tested and successfully received emails and viewed all old emails.

The problem is that the Mail toolbar is nowhere to be found. Also, the calendar is missing. I tried right clicking on empty space and it only showed "menu bar" as an option. Attachment shows nothing in the toolbars option of View dropdown.

Asked by m_nowak 5 ezinsukwini ezidlule

Last reply by Toad-Hall 1 ihora elidlule

Another application is attempting to send mail using your user profile.

Hello; Using Thunderbird v115.10.1 (64-bit) on Windows 10 PRO. Once a month or so, I need to send some emails from another application. Keep getting the warning about "… (funda kabanzi)

Hello;

Using Thunderbird v115.10.1 (64-bit) on Windows 10 PRO.

Once a month or so, I need to send some emails from another application. Keep getting the warning about "Another application is attempting to send mail using your user profile" (image attached).

OK... a very good warning.

But... I don't want to have to click <OK> every time an email is sent.

So... I unchecked the checkbox.

Warning gone... works great.

Now... I want to re-enable that warning in case a rogue application tries to send an email.

Have looked, and looked, and looked under \Tools\Settings and \Tools\AccountSettings.

Can not find how to re-enable this (if it's there I am looking right at it and not seeing it).

Can anyone help?

Also used regedit to search the Windows registry, but could not find it.

Also... is there a way to change settings from a CLI (would be nice to disable this warning, send the emails, then re-enable is all programmatically.

TIA.

Bo...

Asked by bopeep2120 13 amahora adlule

Last reply by david 2 amahora adlule

Wrong date shown on email list

Hello, I have just imported my old email from Outlook to TB Local Folders. Everything works out except some of the email (not all) show a wrong date in the email list. T… (funda kabanzi)

Hello,

I have just imported my old email from Outlook to TB Local Folders. Everything works out except some of the email (not all) show a wrong date in the email list. The date show a future date like 2/7/2101, 6:28 AM. Please check the attached image. Any idea?

Asked by Steve Leung 2 ezinsukwini ezidlule

Last reply by Toad-Hall 2 amahora adlule

Chase

I can open the Chase bank site, but cannot log into my account. I can log into my Chase account using Edge. This may have happened after the most recent update to Firefo… (funda kabanzi)

I can open the Chase bank site, but cannot log into my account. I can log into my Chase account using Edge. This may have happened after the most recent update to Firefox. Any ideas how to fix this?

Asked by ggfossen 15 amahora adlule

Last reply by cor-el 2 amahora adlule

open browser to black screen

This screen displays brackets in the corners defining the corners of a square in the middle of the screen. You cannot pinch it to make it larger or smaller or sm… (funda kabanzi)

This screen displays brackets in the corners defining the corners of a square in the middle of the screen. You cannot pinch it to make it larger or smaller or smaller. If you scroll up on the windows it closes Mozilla. The only way to get rid of it to use the browser normally is to reboot my Samsung phone.

Asked by mkbk8 1 usuku oludlule

Last reply by Paul 2 amahora adlule

Update has scrambled bookmarks

The latest updated to Firefox for Mac (125.0.2) has completely scrambled accessing my bookmarks. Before the update I could type T in the search bar and up popped the URL … (funda kabanzi)

The latest updated to Firefox for Mac (125.0.2) has completely scrambled accessing my bookmarks. Before the update I could type T in the search bar and up popped the URL for The Globe and Mail; or N and the URL for the New York Times popped up. (This works because no other bookmark begins with these letters.) Both are in my Toolbar (no bookmarks have actually changed or disappeared with the update). Now when I type T, a completely different URL turns up, plus a drop-down menu of other URLs randomly selected from any of my bookmark lists IN WHICH A T APPEARS ANYWHERE in it; and when I type N, a website I've NEVER EVEN SEEN BEFORE (name.com) shows up, plus a drop-down menu with URLs from my bookmarks that contain an N anywhere in the URL. Why is this happening, and how to fix it? Please don't tell me I have to switch back to Safari.

Asked by gtintner 18 amahora adlule

Last reply by cor-el 2 amahora adlule

Secure connection failed in Firefox but same link works in Brave. How to troubleshoot?

I am running the latest updates to Windows 10 Pro x64. One of my monthly bills is paid at 1) https://e.synchronyfinancial.com/ which, in Brave, redirects to 2) https:… (funda kabanzi)

I am running the latest updates to Windows 10 Pro x64. One of my monthly bills is paid at

1) https://e.synchronyfinancial.com/

which, in Brave, redirects to

2) https://lowes.syf.com/accounts/login

Inputting either link in Brave gets me to the finish line but the first link above fails in Firefox with the "Secure Connection Failed" message and dumps me at https://www.synchrony.com/accounts/. The second link does the same.

Is there any way to troubleshoot the problem?

I HAVE tried shutting-down Malwarebytes but the result was the same.

This is the only site on which I have encountered this issue. All that I can determine at the moment is that that certificate is from DigiCert and the expiration date is in 2025, i.e., this is not a Symantec cert.

DigiCert Global G2 TLS RSA SHA256 2020 CA1 Organization (O) DigiCert Inc Organizational Unit (OU) <Not Part Of Certificate> Issued On Wednesday, February 7, 2024 at 6:00:00 PM Expires On Tuesday, March 4, 2025 at 5:59:59 PM

I don't use Google Chrome browser nor do I use MS Edge. After using the Mosaic browser, I switched to Netscape Navigator, then to Mozilla, and, finally to Firefox. I am not looking forward to migrating to another browser. ;-)

Asked by Def Egge 23 amahora adlule

Last reply by cor-el 2 amahora adlule

Unable to delete "verification.exe" from download library

Several instances of this "verification.exe" malware appear on download history when firefox is opened as shown. Remove from history or clear downloads doesn't eliminate… (funda kabanzi)

Several instances of this "verification.exe" malware appear on download history when firefox is opened as shown. Remove from history or clear downloads doesn't eliminate them. They reappear whenever firefox is opened.

Suggestions to eliminate this nuisance welcome.

Asked by RWT 23 amahora adlule

Last reply by cor-el 2 amahora adlule

huge bloating with version 124.0.4 Linux64

latest 124.0.2 causing severe problems, it will near instantly bloat to fill all RAM and SWAP even in safe mode causes system load over 24! only solution is to reboot ve… (funda kabanzi)

latest 124.0.2 causing severe problems, it will near instantly bloat to fill all RAM and SWAP even in safe mode causes system load over 24! only solution is to reboot very problematic on for ex: https://epg.pw/xmltv/epg_CA.xml hard to get a screencap since system is nearly totally unresponsive. RAM is ok SSD is ok MX Linux is ok

Asked by Galen Thurber 2 emasontweni adlule

Last reply by zeroknight 2 amahora adlule

Disabling 'Show animations in Windows' changes the way text is shown on some websites.

When I turn off the windows animations in Windows 10 the font on Twitter.com changes somewhat. I believe it is altering the character spacing/scaling. I have not had thi… (funda kabanzi)

When I turn off the windows animations in Windows 10 the font on Twitter.com changes somewhat. I believe it is altering the character spacing/scaling.

I have not had this behavior on other browsers (Brave, Edge, Chrome & OperaGX tested). I have not noticed this on other websites, but I also haven't really looked.

Windows version 22H2 (OS Build 19045.4291) Firefox version 124.0.2

Images provided are with them off, then on

Steps to recreate 1. Load a tweet (tweet in the images: https://twitter.com/FedeItaliano76/status/1779855670432408011) 2. Turn off window animations (settings->display->show animations in windows->Off) 3. Reload the Tweet

This is not a critical issue for me, but I think it's worth mentioning

Asked by SiwelTheLongBoi 1 isonto elidlule

Last reply by cor-el 2 amahora adlule

Unable To Connect

Hi Guys! Huge fan of Firefox since the early 2000s when I first learned about it. Way more secure, efficient, and lighter than any other browser (IE, Chrome, and now Edge… (funda kabanzi)

Hi Guys! Huge fan of Firefox since the early 2000s when I first learned about it. Way more secure, efficient, and lighter than any other browser (IE, Chrome, and now Edge). Firefox is my first download on every new device and my go to even on my iPad.

I've been getting this error message lately and I don't know what to make of it. My saved tabs are working normally (email, work, streaming entertainment). This automatically comes out on ever new start / re-start (Firefox is my default) on separate tab but I am not opening any new website. It's been 2-3 days. At first I didn't mind it but its consistently happening and not just a one time thing. I already cleared my cache data. I've also ran a scan and it's come up clean (I have a paid BitDefender subscription). It's also not the local ip of my machine.

So any help would be great as I really don't want to leak any personal data or have any viruses.

Thank you for your time!

Asked by leoandrewa 5 amahora adlule

Last reply by cor-el 3 amahora adlule

userChrome.css - Help With Customizing Tabs

I made a small CSS customization to my tabs in FF 115 ESR on Windows 7, so they would be flat on the bottom and rounded on the top, looking a bit more like tabs instead o… (funda kabanzi)

I made a small CSS customization to my tabs in FF 115 ESR on Windows 7, so they would be flat on the bottom and rounded on the top, looking a bit more like tabs instead of buttons.

Looked ok in FF 115 ESR.

However, in FF 125, half the tabs are now cut off, including their text (see attached images).

Also the tabs background is darker in FF 115 ESR, providing more contrast between the tabs and the tab bar. In FF 125, it's almost all white and I can hardly distinguish between the tabs and the tab bar.

Why is there such a big difference in appearance between FF 115 ESR on Windows 7, and FF 125 on Windows 10?

Here is the code I used...

/* ------------------ RESIZE TAB BAR ----------------------------- */ \#TabsToolbar { height: 27px !important; margin-top: -1px !important; margin-bottom: 0px !important; } \#tabbrowser-tabs { height:25px!important; min-height:25px!important; }

.tab-background-start[selected=true]::after, .tab-background-start[selected=true]::before, .tab-background-start, .tab-background-end, .tab-background-end[selected=true]::after, .tab-background-end[selected=true]::before {

 min-height:25px!important;

} /* ------------------ RESIZE TAB BAR END ----------------------------- */

/* ------------------ TAB HEIGHT ----------------------------- */

.tabbrowser-tab {
 max-height: 25px !important;
 border-color: #8f939e;

}

.tabbrowser-tabs {

 max-height: 25px !important;
 border-color: #8f939e;

} /* ------------------ TAB HEIGHT END ----------------------------- */

I inserted backslashes at the beginning of the first 2 lines of code above to preserve the hashtag sign (otherwise it displays an index number before those lines), please ignore the backslashes.

I would like my customizations in Firefox 125 to look like the ones I made in 115 ESR.

Is it possible?

Thanks!

Asked by Slouch 13 amahora adlule

Last reply by cor-el 3 amahora adlule