Yonke imikhiqizo Community Forum

I am having some trouble getting Thunderbird to display all my messages. I tried troubleshooting mode and found that all the messages were displayed. Restarting in normal mode having disabled my extensions and hardware acceleration, the problem returned and I could not see most of my messages. So I need to make the other changes that troubleshooting mode makes. These are described at https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird as

• Window and sidebar size and position settings (described in terms of Firefox)
• userChrome and userContent customizations ; see userChrome.css and .js and userContent are unsupported

I do not understand what these are and how I can set them for routine use. Can someone point me to an explanation? Thanks.

As noted in my question something odd has appeared in my Thunderbird Email. Can someone help me get back to all English. I double checked my TB settings and it appears they are all set correctly.

Thanks, Brad

I've moved thunderbird between windows 10 computers several times without any issues in the past, but I'm having problems now.

My old PC is running windows 10 with the most up to date TB. New machine has windows 11.

In the past, it was just a case of installing TB on the new machine and replacing the profile folder there with the one from the old machine.

Now when I do this I get "your thunderbird profile could not be loaded. It may be missing or inaccessible"

Ay help with this woould be much appreciated

Hello,

I'm a bit out of ideas how I can get Firefox to display the correct characters. For reference: https://learnjapanese.moe/font/

Windows: I only have german and japanese locale installed, i even changed in intl.cpl the language to japanese. I have installed the japanese language pack / fonts and it's showing correctly in any windows editor.

Firefox: Second language set to japanese, disabled all addons, tried it on private mode to no success.

Any ideas how I get the characters to display?

Edit: I made it work by changing in about:config the font.cjk_pref_fallback_order-string to have ja as first.

Periodically I open Friefox and all my cookies have been deleted. I go into settings to find "Delete cookies and site data when Firefox is closed" has been checked (NOT BY ME!) again. This is very annoying as I then have to log into all my websites and go through 2FA. This is annoying to the point that I am posting on this site for help. Next step is find a new browser that doesn't screw up my work-flow randomly for no reason.

i'm an android phone user (A15) and i really don't like mobile website layouts, particularly when most websites fit elements to the screen aspect ratio instead of letting me pan around a more traditional 16:9 webpage. i've tried all sorts of user agent and javascript spoofing, but nothing really beats firefox's native "desktop site" toggle, but it sadly doesn't stay on across different tabs or sessions and i have to turn it on manually every time. it should be pretty simple to add this feature, and i'm sure that there's a lot of support for it too. thanks!

I would like to be able to click the little fire icon on an email in my "list of emails" window to Mark as Spam, then have Thunderbird automatically move it to my Bulk folder after that.

I looked to see if I could set up a filter to do that, but don't see "Marked as Spam" as one of the selection criteria.

Is there a setting to accomplish what I'm looking for?

I noticed on both Android 15 and 16 that the FF app shows 'Ask Bing' (see attachment) when you invoke the copy/select all/search etc. popup. .

I have not found a way to remove this. Any ideas?

Today (06/12/2025) upon opening a new tab, Firefox slid the new option of uploading a custom picture to apply to the background. Tried the new feature, now I can not find the setting that allows me to change the picture. I read the thread "Customize your wallpapers". The instructions are as follows; You can personalize your Firefox New Tab page by adding one of the available wallpapers. Follow these steps:

  1. In the right corner of the New Tab page, click the gear IG settings icon.
  2. In the customization panel, under the Wallpapers section, you will see different categories like Solid colors, Abstract and Photographs.

       Click the category you prefer. For example, selecting Abstract will show a variety of abstract designs. 

The problem I have is the customization panel is no where to be seen, I have click on EVERYTHING possible, it is not in my settings, why? How do find this?

Hello there,

I am using Thunderbird 128.11.1esr on macOS Ventura 13.7.6 (OCLP) and would like to have all my accounts displayed in one unified inbox:

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-16-23-42-32-0314df.png

In the past all my accounts relied on pop3, but now of them changed to imap only, which now shows up like this:

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-16-23-43-14-1d6721.png

Is there a way for me to have just one inbox folder? I set it up like this ages ago but can't recall which steps need to be taken to receive the desired view.

If I choose View > Folders > Unified folders I get this:

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-16-23-45-37-4f8cd1.png

Thanks in advance!

Transfer Thunderbird email and data to another computer. I have attempted to transfer my email data from / to Windows 10 computers. The instructions seem straightforward but so far I have not been able to bring up the "new" computer after copying / transferring the data. I have a Linux laptop I could transfer to, but the versions don't match and I'm not sure it would work anyway. Any help or direction to instructions (I thought I have looked everywhere) would be great. Thanks

I'm having some trouble with automatic translations on firefox. I don't know if It's exclusive of firefox, but some websites, mostly wikis, open a "translate" field that automatically creates a new website, wich causes the images and some other stuff on the website to break. I tried disabling the translation on about:config off, as show in some other questions, but it did not work. This is being really annoying because it keeps breaking websites unless i get to the original link.

I have the box ticked in Settings for previous tabs to be installed on Startup but it isn't happening although it used to. I was trying to get rid of caches (what are they?) and must have done something.

Using Thunderbird 128.5.0esr (64-bit) on 128.5.0esr (64-bit). In calendar view, I see all my appointments with the background colour of the calendar they are in (see attached). In my inbox view, I have the Events tab open at the right. All day events have the background colour of the appropriate calendar, but ones with timings have a dot. (see attached). How do I make ALL calendar events have the background colour of the associated calendar in the mail events tab??

I thought this problem was resolved last month. Today, all my historic emails have disappeared but are visible in safe/troubleshoot mode.

I have done the following:

1) Disabled all extensions. 2)Themes are set to default. 3) force updates through Help - "About" .

It seems that all new emails are being shown in TB but all historic ones have diappeared except for in safe mode.

Please could someon help. Thank you so much

Firefox 139.0.1 (64-bit) on Windows 11

I occasionally increase the zoom level of websites (usually forums) with Ctrl+mouse wheel if the default text size is too small. However, if I forget to set them back to 100% (Ctrl+0) before closing the tab, the next time I open that URL, it's at the former adjusted zoom level -- not 100%. Really annoying.

How do I force Firefox to open all URLs at 100% regardless of the last custom zoom level? I have default zoom already set to 100% in Settings and Zoom Text Only is not enabled.

Thanks.

Sorry if this is in the wrong place. Did not seem to be an obvious one for my question.

I go tired of the Outlook web client always trying to us AI to assist me. Installed Thunderbird ver 128.6.1 esr on a Ubuntu 24.04 system running Cinnamon desktop. All components are up-to-date (or should be as auto-update is on). System details at end of message.

Screens for mail and tasks are rock solid. The calendar jitters up and down rapidly small amounts. Not the entire page. Just the part where the calendar is displayed. Makes things a tad blurry and is tiring to look at.

Any ideas on how to resolve?

TIA

System:

 Kernel: 6.8.0-52-generic arch: x86_64 bits: 64 compiler: gcc v: 13.3.0 clocksource: tsc
 Desktop: Cinnamon v: 6.0.4 tk: GTK v: 3.24.41 wm: Muffin v: 6.0.1 vt: 2 dm: GDM3 v: 46.2
   Distro: Cinnamon 24.04.1 LTS (Noble Numbat) base: Ubuntu

Machine:

 Type: Desktop Mobo: Micro-Star model: B550M PRO-VDH WIFI (MS-7C95) v: 1.0
   serial: <superuser required> uuid: <superuser required> UEFI: American Megatrends LLC. v: 2.L0
   date: 07/18/2024

CPU:

 Info: 8-core model: AMD Ryzen 7 5800X bits: 64 type: MT MCP smt: enabled arch: Zen 3+ rev: 2
   cache: L1: 512 KiB L2: 4 MiB L3: 32 MiB
 Speed (MHz): avg: 2589 high: 3681 min/max: 2200/4850 boost: enabled cores: 1: 2200 2: 2880
   3: 3072 4: 2200 5: 2880 6: 2200 7: 3681 8: 2200 9: 3191 10: 2880 11: 3046 12: 2200 13: 2200
   14: 2200 15: 2200 16: 2200 bogomips: 121608
 Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm

Graphics:

 Device-1: NVIDIA GA106 [GeForce RTX 3060] vendor: eVga.com. driver: nvidia v: 550.120
   arch: Ampere pcie: speed: 2.5 GT/s lanes: 16 ports: active: none off: HDMI-A-1
   empty: DP-1,DP-2,DP-3 bus-ID: 2b:00.0 chip-ID: 10de:2503 class-ID: 0300
 Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 driver: X: loaded: nouveau
   unloaded: fbdev,modesetting,vesa failed: nvidia gpu: nvidia,nvidia-nvswitch display-ID: :1
   screens: 1
 Screen-1: 0 s-res: 2560x1440 s-dpi: 94 s-size: 692x393mm (27.24x15.47") s-diag: 796mm (31.33")
 Monitor-1: HDMI-0 res: 2560x1440 hz: 60 dpi: 93 size: 697x392mm (27.44x15.43")
   diag: 800mm (31.48") modes: N/A
 API: EGL v: 1.5 hw: drv: nvidia platforms: device: 0 drv: nvidia device: 2 drv: swrast
   surfaceless: drv: nvidia x11: drv: nvidia inactive: gbm,wayland,device-1
 API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: nvidia mesa v: 550.120 glx-v: 1.4 direct-render: yes
   renderer: NVIDIA GeForce RTX 3060/PCIe/SSE2

Audio:

 Device-1: Creative Labs CA0132 Sound Core3D [Sound Blaster Recon3D / Z-Series BlasterX AE-5 Plus]
   driver: snd_hda_intel v: kernel pcie: speed: 2.5 GT/s lanes: 1 bus-ID: 04:00.0 chip-ID: 1102:0012
   class-ID: 0403
 Device-2: NVIDIA GA106 High Definition Audio vendor: eVga.com. driver: snd_hda_intel v: kernel
   pcie: speed: 16 GT/s lanes: 16 bus-ID: 2b:00.1 chip-ID: 10de:228e class-ID: 0403
 Device-3: AMD Starship/Matisse HD Audio vendor: Micro-Star MSI driver: snd_hda_intel v: kernel
   pcie: speed: 16 GT/s lanes: 16 bus-ID: 2d:00.4 chip-ID: 1022:1487 class-ID: 0403
 API: ALSA v: k6.8.0-52-generic status: kernel-api
 Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse status: active
   2: wireplumber status: active 3: pipewire-alsa type: plugin

Network:

 Device-1: MEDIATEK MT7922 802.11ax PCI Express Wireless Network Adapter driver: mt7921e v: kernel
   pcie: speed: 5 GT/s lanes: 1 bus-ID: 29:00.0 chip-ID: 14c3:0616 class-ID: 0280
 IF: wlo1 state: up mac: <filter>
 Device-2: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet vendor: Micro-Star MSI
   RTL8111/8168/8411 driver: r8169 v: kernel pcie: speed: 2.5 GT/s lanes: 1 port: f000
   bus-ID: 2a:00.0 chip-ID: 10ec:8168 class-ID: 0200
 IF: enp42s0 state: down mac: <filter>
 IF-ID-1: surfshark_ipv6 state: unknown speed: N/A duplex: N/A mac: <filter>
 IF-ID-2: surfshark_wg state: unknown speed: N/A duplex: N/A mac: N/A

Bluetooth:

 Device-1: MediaTek Wireless_Device driver: btusb v: 0.8 type: USB rev: 2.1 speed: 480 Mb/s
   lanes: 1 bus-ID: 1-9:7 chip-ID: 0e8d:0616 class-ID: e001 serial: <filter>
 Report: hciconfig ID: hci0 rfk-id: 0 state: down bt-service: enabled,running rfk-block:
   hardware: no software: yes address: <filter>

Drives:

 Local Storage: total: 931.51 GiB used: 171.93 GiB (18.5%)
 ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 980 PRO with Heatsink 1TB size: 931.51 GiB
   speed: 63.2 Gb/s lanes: 4 tech: SSD serial: <filter> fw-rev: 5B2QGXA7 temp: 34.9 C scheme: GPT

Partition:

 ID-1: / size: 914.78 GiB used: 171.92 GiB (18.8%) fs: ext4 dev: /dev/nvme0n1p2
 ID-2: /boot/efi size: 1.05 GiB used: 6.1 MiB (0.6%) fs: vfat dev: /dev/nvme0n1p1

Swap:

 ID-1: swap-1 type: file size: 8 GiB used: 0 KiB (0.0%) priority: -2 file: /swap.img

USB:

 Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 10 rev: 2.0 speed: 480 Mb/s lanes: 1
   chip-ID: 1d6b:0002 class-ID: 0900
 Device-1: 1-3:2 info: HP HP USB Mass Storage Device type: mass storage driver: usb-storage
   interfaces: 1 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 500mA chip-ID: 03f0:5907 class-ID: 0806
   serial: <filter>
 Device-2: 1-6:3 info: Logitech Logi Bolt Receiver type: keyboard,mouse,HID
   driver: hid-generic,hid-multitouch,usbhid interfaces: 4 rev: 2.0 speed: 12 Mb/s lanes: 1
   power: 98mA chip-ID: 046d:c548 class-ID: 0300
 Hub-2: 1-7:4 info: Genesys Logic Hub ports: 4 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 100mA
   chip-ID: 05e3:0608 class-ID: 0900
 Device-1: 1-7.1:6 info: Thermaltake 3.9 inch Bar Type TFT LCD Display Module-B type: HID
   driver: hid-generic,usbhid interfaces: 2 rev: 1.1 speed: 480 Mb/s lanes: 1 power: 100mA
   chip-ID: 264a:233d class-ID: 0300 serial: <filter>
 Device-2: 1-8:5 info: Micro Star MYSTIC LIGHT type: HID driver: hid-generic,usbhid
   interfaces: 1 rev: 1.1 speed: 12 Mb/s lanes: 1 power: 500mA chip-ID: 1462:7c95 class-ID: 0300
   serial: <filter>
 Device-3: 1-9:7 info: MediaTek Wireless_Device type: bluetooth driver: btusb interfaces: 3
   rev: 2.1 speed: 480 Mb/s lanes: 1 power: 100mA chip-ID: 0e8d:0616 class-ID: e001 serial: <filter>
 Hub-3: 2-0:1 info: super-speed hub ports: 4 rev: 3.1 speed: 10 Gb/s lanes: 1 chip-ID: 1d6b:0003
   class-ID: 0900
 Hub-4: 3-0:1 info: hi-speed hub with single TT ports: 4 rev: 2.0 speed: 480 Mb/s lanes: 1
   chip-ID: 1d6b:0002 class-ID: 0900
 Hub-5: 4-0:1 info: super-speed hub ports: 4 rev: 3.1 speed: 10 Gb/s lanes: 1 chip-ID: 1d6b:0003
   class-ID: 0900

Sensors:

 System Temperatures: cpu: 36.5 C mobo: 32.0 C gpu: nvidia temp: 34 C
 Fan Speeds (rpm): N/A gpu: nvidia fan: 0%

Repos:

 Packages: 2601 pm: dpkg pkgs: 2561 pm: flatpak pkgs: 19 pm: snap pkgs: 21
 No active apt repos in: /etc/apt/sources.list
 Active apt repos in: /etc/apt/sources.list.d/brave-browser-release.list
   1: deb [signed-by=/usr/share/keyrings/brave-browser-archive-keyring.gpg] https: //brave-browser-apt-release.s3.brave.com/ stable main
 Active apt repos in: /etc/apt/sources.list.d/onedrive.list
   1: deb [arch=amd64 signed-by=/usr/share/keyrings/obs-onedrive.gpg] https: //download.opensuse.org/repositories/home:/npreining:/debian-ubuntu-onedrive/xUbuntu_24.04/ ./
 Active apt repos in: /etc/apt/sources.list.d/surfshark.list
   1: deb https: //ocean.surfshark.com/debian stretch main
 Active apt repos in: /etc/apt/sources.list.d/ubuntu-esm-apps.sources
   1: deb https: //esm.ubuntu.com/apps/ubuntu noble-apps-security noble-apps-updates main
 Active apt repos in: /etc/apt/sources.list.d/ubuntu-esm-infra.sources
   1: deb https: //esm.ubuntu.com/infra/ubuntu noble-infra-security noble-infra-updates main
 Active apt repos in: /etc/apt/sources.list.d/ubuntu.sources
   1: deb http: //archive.ubuntu.com/ubuntu/ noble noble-updates noble-backports main restricted universe multiverse
   2: deb http: //security.ubuntu.com/ubuntu/ noble-security main restricted universe multiverse

Info:

 Memory: total: 32 GiB available: 31.26 GiB used: 3.65 GiB (11.7%)
 Processes: 398 Power: uptime: 1h 0m states: freeze,mem,disk suspend: deep wakeups: 0
   hibernate: platform Init: systemd v: 255 target: graphical (5) default: graphical
 Compilers: gcc: 13.3.0 Client: Cinnamon v: 6.0.4 inxi: 3.3.34