Yonke imikhiqizo Community Forum

I have been using Thunderbird for over 12 months on my old computer. I have just bought a new computer and I can't install Thunderbird on it. The process recognises my account settings, but when I press CONTINUE it gives me the error message below. The Thunderbird version on my old laptop is 155.0. I imagine that the current version I'm trying to load is a later version.

I have an extension that I depend on and it is not compatible with the current version of Thunderbird so I need to backup until it starts working again. How can I download earlier version of Thunderbird?

I have been using Thunderbird successfully on Windows for years now, as my email client for a PlusNet email account in the UK. In May 2026 Thunderbird suddenly disappeared, as if it had been uninstalled, but I have no idea why. I managed to reinstall it and rediscovered the server details needed to reconnect to my account and fortunately had a slightly old back up (from Nov 2025) of previously saved emails. This has worked OK now for about a month.

Today the same thing has happened again - The Thunderbird icon on my desktop does not connect to anything and has just turned into a white "blank page" icon.

I may be able to get the account back by doing the same tedious process again, but I am concerned that this may keep happening and I don't know why.

This is a work laptop running Windows 11 so its possible I suppose that some sort of security software may be doing this without notifying me?? I am using Thunderbird to access a personal (ie not work) email account so maybe my work systems don't like that? As mentioned, it has worked fine for years so I dont know where the problem lies but it is worrying and annoying.

PlusNet last year transferred all email accounts to another UK provider (Greenby) but that has worked OK and I cannot see how that would affect email client software.

BJ

I had to start anew with Firefox on my desktop. New password and settings. I am recognized, but i cannot find my e-mail to open

you say you will send an e-mail when someone has an answer for me .. i may get it on my mobile, but my desktop does not even have an e-mail account showing

Every time I try to open Thunderbird mail, I get a screen to install it again!!. Why is this.?? Is there a way to keep it installed.? Or must I jump through hoops each time I need to use email.?

I bought a new pc with windows 11 and everything is fine except that I installed thunderbird via microsoft store and when I gave it my email address, I could see my emails but it hasn't created a profile. Therefore when a try to view the profile it says user.../appdata/roaming/thunderbird/profiles... doesn't exist. I am logged on as an administrator. Should I uninstall then install from the mozilla website directly?

I can't find latest Firefox apk for my android. It only shows play store link. I tried signing up for Gmail account but that requires phone number verification these days. Never in my life was creating a Gmail account so much hard. It doesn't even give option to get code on some other number. The only option it shows is to insert a sim and google will verify itself which is kinda annoying. Please share the latest official Firefox apk link. It's impossible for me to create Gmail account as there is no Sim in my phone.

When I install FireFox, it automatically installs onto my desktop. My desktop is not for executables. it is for shortcuts to executables installed elsewhere. How can I make FireFox install somewhere other than my desktop.

Whenever I use Thunderbird (TB) I get the following error message:Thunderbird is damaged and can't be reopened." This file was downloaded on an unknown date. What is the problem and how can I get rid of the error message.

It seems that Firefox has been erased from my Windows 11. I need to get Firefox back into my Windows 11. There is nothing I did to cause FF to be erased. Windows had an update and after that the FF was gone.