• Kusonjululiwe

File not downloaded: Potential security risk - Allow download don't work

Hi! On the latest version Mozilla Firefox 125.0.1 when i download .docx files i get the message 'File not downloaded: Potential security risk.' I select Allow download an… (funda kabanzi)

Hi! On the latest version Mozilla Firefox 125.0.1 when i download .docx files i get the message 'File not downloaded: Potential security risk.' I select Allow download and the file downloaded can't be opened.

Thanks!

Asked by Laurentiu Marin 1 isonto elidlule

Answered by Laurentiu Marin 1 isonto elidlule

  • Kusonjululiwe

Fiefox RAM usage increases on its own

The RAM usage increases, from 1GB to 40GB+ within a matter of minutes of starting Firefox. I have not added any extensions in months. I turned of several with no improv… (funda kabanzi)

The RAM usage increases, from 1GB to 40GB+ within a matter of minutes of starting Firefox. I have not added any extensions in months. I turned of several with no improvement. I have 6 tabs opened. Firefox has crashed several times the past couple fo months. I have been away on travel for 2 weeks, and today the problem is much worse.

Firefox (37916) 51GB, Extensions (34308) 370MB, GPU (33072) 298MB , and everything else < 100 MB.

I really love Firefox - use across my 4 devices. Only on my desktop am I seeing this. Laptop, iPad, and Android all work fine. Running Win 11

Asked by Mike 1 isonto elidlule

Answered by Mike 1 isonto elidlule

  • Kusonjululiwe

Keep getting message "Failed to check for updates."

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until … (funda kabanzi)

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until now. The message "Failed to check for updates." is shown in the About screen. I have uninstalled and re-installed Firefox with the same results. Have also un-installed Firefox, un-installed Mozilla Maintenance, then removed Firefox data from App Data folder in user directory, then re-installed with the same results. Also, now when I access a local media server, I keep getting the message "Firefox is installing components needed" and that never goes away. Any ideas?

Asked by R_Welsh 1 isonto elidlule

Answered by R_Welsh 1 isonto elidlule

  • Kusonjululiwe

How do YouTube recommendations identify my Firefox?

The story is when I accidentally clicked on a sick video, YouTube start to recommend me similar sick videos. So my question is how does YouTube get my identity? I'm no… (funda kabanzi)

The story is when I accidentally clicked on a sick video, YouTube start to recommend me similar sick videos.

So my question is how does YouTube get my identity?

I'm not logged in. my profile is actually a snapshot, so when I restart Firefox, it go back to the snapshot. I even restarted my ISP router to get a new IP address. This did not work.

Only when I create a new profile with "firefox -P" does YouTube start to see me as a new person.

So how does YouTube identify my Firefox profile? I don't think it's in the https request headers. Weird.

Asked by hi210 1 usuku oludlule

Answered by Paul 20 amahora adlule

  • Kusonjululiwe

Opening Firefox with a password without setting up Firefox sync

I simply want to use a password to open Firefox. I don't want to set up Firefox sync. How can I set up a simple password as permission to open Firefox without accessing s… (funda kabanzi)

I simply want to use a password to open Firefox. I don't want to set up Firefox sync. How can I set up a simple password as permission to open Firefox without accessing sync?

Asked by exodu 9 amahora adlule

Answered by cor-el 9 amahora adlule

  • Kusonjululiwe

Multiple accounts

I have 4 accounts with different names but all with the same domain name (name1@samedomain.com, name2@samedomain.com ...). The first one set up perfectly and works. The … (funda kabanzi)

I have 4 accounts with different names but all with the same domain name (name1@samedomain.com, name2@samedomain.com ...). The first one set up perfectly and works. The 2nd and the 3rd can't retrieve mail from the server (didn't try the 4th yet). The SSL ports are the same for all. The passwords happen to be the same for all. (I haven't tried changing the 2nd and 3rd passwords as that seems unlikely to be the problem.) When initially setting up the 2nd or the 3rd I get a "Sending of password for user name2@samedomain.com did not succeed. Mail server pop.yyy.zzz responded: [AUTH Authentification failed." I've checked the passwords on both the client and the server ends multiple times and they are the same. Then, of course, periodically I get a pop-up with "Login to server pop.xxx.yyy with username name2@samedomain.com failed. When I go to the Account Settings screen with the 3 accounts and click on each Server Settings one after another, the only thing that changes is the User Name, yet the first account receives mail and the other 2 don't so everything is correctly set up. As an aside, I CAN SEND emails from the 2nd and 3rd accounts but can only RECEIVE and SEND from the 1st. Any help appreciated.

Asked by wilson7 6 ezinsukwini ezidlule

Answered by wilson7 5 ezinsukwini ezidlule

  • Kusonjululiwe

How do I see my bookmarks toolbar on IOS

I'm tryin to swap over to firefox from chrome vbut I can't see my bookmarks. It seems that the desktop version supports a bookmarks toolbar but the IOS version doesn't. t… (funda kabanzi)

I'm tryin to swap over to firefox from chrome vbut I can't see my bookmarks. It seems that the desktop version supports a bookmarks toolbar but the IOS version doesn't. t wouldn't be so bad if I could see ALL my bookmarks on IOS but I can't. I can't find any way of accessing them.

I don't need a bookmarks toolbar on IOS, I just want access to those I bookmark on desktop into the bookmarks toolbar.

Any ideas?

Asked by Darren Parr 14 amahora adlule

Answered by Darren Parr 14 amahora adlule

  • Kusonjululiwe

Lost bookmarks

A couple of months ago, I suddenly lost all my saved bookmarks, plus the ones on my toolbar. Strange thing is, all the folders and sub-folders I created are still there, … (funda kabanzi)

A couple of months ago, I suddenly lost all my saved bookmarks, plus the ones on my toolbar. Strange thing is, all the folders and sub-folders I created are still there, they're just all empty.

Can I get them back somehow? I've been collecting them for years so can't replace them all!

Firefox 125.2 iMac OS x10.15

Asked by amanda52 1 usuku oludlule

Answered by jscher2000 - Support Volunteer 8 amahora adlule

  • Kusonjululiwe

Spell Check (GB) highlighting false positives

I have language set to English (GB) but am being constantly annoyed with words like "colour" being underlined as badly spelt. Why aren't you using an English (GB) diction… (funda kabanzi)

I have language set to English (GB) but am being constantly annoyed with words like "colour" being underlined as badly spelt. Why aren't you using an English (GB) dictionary?

Asked by adampembs 3 ezinsukwini ezidlule

Answered by zeroknight 3 ezinsukwini ezidlule

  • Kusonjululiwe

Feature request: option to prevent videos from shifting after scrolling

Many, many websites now have this behavior: at the top of an article or blog post is an embedded video. (Or sometimes, partway through.) Scrolling past the video causes… (funda kabanzi)

Many, many websites now have this behavior: at the top of an article or blog post is an embedded video. (Or sometimes, partway through.) Scrolling past the video causes it to jump to a sticky position in the lower right corner of the window. (See attached screenshot.) Also, even if various disable-autoplay boxes are ticked in my settings, the shifted video will always start playing.

Granted, most sites provide a little "X" to close the video. At worst, there is the pause option. But still, it's an annoyance to have to do this on soooo many sites, every time I visit to read something.

Key word there: read.

My point is: if I wanted to watch the video, I would have, when it was right there in front of me. Since I have scrolled past it, this ought to be an indication that I do not want to watch the video.

So, the request is some sort of option in Settings that would prevent this behavior. Enabling it would do nothing else to the page except prevent the behavior as described.

Thanks for listening!

Asked by bjkeefe 4 ezinsukwini ezidlule

Answered by Paul 4 ezinsukwini ezidlule

  • Kusonjululiwe

Caps lock problem

I am having a very frustrating problem that is driving me huts. Just the other day I was commenting in a text box like this one and I hit caps lock on my keyboard and a … (funda kabanzi)

I am having a very frustrating problem that is driving me huts.

Just the other day I was commenting in a text box like this one and I hit caps lock on my keyboard and a little grey box I had never seen before appeared with a locked lock. Then when I hit caps locks again on my keyboard an unlocked locked appeared in the little grey box. But it stays in cap locks and no matter what I do it won't go back to lower case. And when I say nothing shuts it off I mean its doing that on every site I try to comment on. Shutting down the browser does not help. And the only way I can get caps lock off is to actually shut down my whole computer and basically start all over.

You community volunteers are the best and quickest help I can get so I went straight to you for help.

Asked by Homers24 3 ezinsukwini ezidlule

Answered by Paul 3 ezinsukwini ezidlule

  • Kusonjululiwe

When replying the cursor is placed in the TO field instead of the text field

Hi. When replying to an e-mail, Thunderbird has started to place to input cursor in the TO field instead of the message text field (in this case it should be before the a… (funda kabanzi)

Hi. When replying to an e-mail, Thunderbird has started to place to input cursor in the TO field instead of the message text field (in this case it should be before the answered text).

Any ideas? BR Johnny

Asked by johnny35 5 ezinsukwini ezidlule

Answered by johnny35 2 ezinsukwini ezidlule

  • Kusonjululiwe

Mozilla Thunderbird Archive Folder recover from BAK file

Hi 😊 I’m trying to resolve my sisters’ issue with Thunderbird, and I know nothing about Thunderbird. When I open Thunderbird, I have an issue in that the Archive folder i… (funda kabanzi)

Hi 😊 I’m trying to resolve my sisters’ issue with Thunderbird, and I know nothing about Thunderbird. When I open Thunderbird, I have an issue in that the Archive folder is there but no content is shown

Yet if I go to where the files are they seem to be there. They were working but I accidentally deleted the folder and out of the trash folder as well. If I go into “C:\Users\Sue\AppData\Roaming\Thunderbird\Archives.sbd” where the emails and folders are, they seem to be there but not showing in Thunderbird when I click on any folder in Archive and are appear top be very small, i.e. empty.

I have screen shots if you require but thought not appropriate at this stage.

Asked by ian220 4 ezinsukwini ezidlule

Answered by ian220 2 ezinsukwini ezidlule

  • Kusonjululiwe

Option "Maildir" vs "Mbox"

Hello, I've found this article [[Knowledge Base Article|https://support.mozilla.org/en-US/kb/maildir-thunderbird]] which substantially says that the use of maildir is dep… (funda kabanzi)

Hello, I've found this article [[Knowledge Base Article|https://support.mozilla.org/en-US/kb/maildir-thunderbird]] which substantially says that the use of maildir is deprecated. Has anything changed from the time that article was posted? I'd like to use maildir, it seems to me a more rational way to store e-mails (and it's also better to make incremental backups).

Thanks in advance Denis

Asked by denis 6 ezinsukwini ezidlule

Answered by Wayne Mery 4 ezinsukwini ezidlule

  • Kusonjululiwe

How can I send emails at a specified time

I want to prepare emails in advance (in the Outbox folder?) and have Thunderbird send them later, at a time that I specify when I prepare them. I looked at the Events an… (funda kabanzi)

I want to prepare emails in advance (in the Outbox folder?) and have Thunderbird send them later, at a time that I specify when I prepare them. I looked at the Events and Tasks tab but I can't see how to do what I want with a task. All the prepared emails can be sent at the same time. Can it be done? Thanks Peter M

Asked by PeterMartinez 1 isonto elidlule

Answered by david 1 isonto elidlule

  • Kusonjululiwe

Close down freezes

After updating to Thunderbird 115.10.0 (64-bit) the Exit freezes. I have to kill the app in Task manager every time I want to exit Thunderbird.

Asked by grac1 1 isonto elidlule

Answered by grac1 1 isonto elidlule

  • Kusonjululiwe

Which version of Firefox should I use and why?

I have an iMac with Sonoma 14.3.1 with Firefox 115.9.1 esr . It is for personal use, not for a business. I just learned that there is another Firefox version (124.0.2) w… (funda kabanzi)

I have an iMac with Sonoma 14.3.1 with Firefox 115.9.1 esr . It is for personal use, not for a business. I just learned that there is another Firefox version (124.0.2) which is not esr....

Which version should I use and why?

If I should use the "normal" version, how do I replace the esr version with the "normal" one ?

Thanks.

Asked by Sue 1 isonto elidlule

Answered by cor-el 1 isonto elidlule

  • Kusonjululiwe

Cannot add custom shortcut in Search -> Search Shortcut ; Windows 11

Hi so am using version 125.0.1 and on my windows 10 machine I can add custom Search Shortcuts (the Add button is present) but on my windows 11 machine, the same settings … (funda kabanzi)

Hi so am using version 125.0.1 and on my windows 10 machine I can add custom Search Shortcuts (the Add button is present) but on my windows 11 machine, the same settings page the Add button is dissapeared... Is it a limitation for Windows 11 machines?

Asked by suji.lamech 1 isonto elidlule

Answered by jscher2000 - Support Volunteer 1 isonto elidlule

  • Kusonjululiwe

Printing Emails Shows Lots of X-MS-Exchange Lines

When I print an email, TB prints all of this technical jargon such as X-MS-Exchange lines, and what seems to be the background handshake protocols behind the email. I jus… (funda kabanzi)

When I print an email, TB prints all of this technical jargon such as X-MS-Exchange lines, and what seems to be the background handshake protocols behind the email. I just want the contents of the email printed. May I ask how I fix this, please?

Asked by vhewa 1 isonto elidlule

Answered by vhewa 1 isonto elidlule