Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe
  • Okugcinwe kunqolobane

Keep getting Access Denied messages

I continue to get access denied messages when going to common websites. You don't have permission to access "http://www.fredmeyer.com/savings/cl/coupons/?" on this serve… (funda kabanzi)

I continue to get access denied messages when going to common websites. You don't have permission to access "http://www.fredmeyer.com/savings/cl/coupons/?" on this server. ''Reference#18.d793517.1649002062.289635e4 This doesn't make sense - this is a site I go to frequently & don't understand why I continue to have problems - I followed some suggested fixes yesterday & it seemed to work again until this morning. I also got a message when I tried to access Amazon that indicated the connection was not secure. I rebooted the laptop & that fixed Amazon problem but not this Access denied problem - Your browser might be a little too safe if it can't connect to common websites

Asked by mbarstad159 2 iminyaka edlule

Answered by jscher2000 - Support Volunteer 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Webpages jump "up" every so often while scrolling down

This occurs reliable for me right now on Firefox Mobile on https://aphyr.com/posts/358-a-history-of-leather-at-pride-1965-1995 While scrolling down the webpage, occasion… (funda kabanzi)

This occurs reliable for me right now on Firefox Mobile on https://aphyr.com/posts/358-a-history-of-leather-at-pride-1965-1995

While scrolling down the webpage, occasionally, about half a second after I lift my finger from the page, the viewport "jumps" up 1-2 paragraphs. This can happen more than once after I've stopped scrolling, or not at all. It appears to also sometimes happen while scrolling, but I can't reliably reproduce that part.

I've uploaded a video of this to https://i.imgur.com/guNho5G.mp4. It's a bit blurry, but the key point is there: I scroll down the page, slowly, and then right before the video loops, the screen "jumps up" once.

This also happens on https://www.egscomics.com/ occasionally, but on that webpage, it's only when I'm zoomed in on the text at the bottom, and scrolling slowly. Much less reliable to reproduce than the blog post on aphyr.com.

Asked by David Ross 1 unyaka odlule

Answered by Paul 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Websites are not compatible with Firefox Browser ..... WHY?

More and more I'm having to go to other browsers like Chrome or Edge to open certain websites as they do not work through the Firefox browser. Why is this and how can i g… (funda kabanzi)

More and more I'm having to go to other browsers like Chrome or Edge to open certain websites as they do not work through the Firefox browser. Why is this and how can i get them to work before i change browsers permanently?

Asked by Steve 2 iminyaka edlule

Answered by Steve 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox blocks FedEx tracking

Hello, I have had a few websites not work properly with Firefox and have needed to open my backup browser (Avast Secure Browser) to use those websites. Right now it is … (funda kabanzi)

Hello,

I have had a few websites not work properly with Firefox and have needed to open my backup browser (Avast Secure Browser) to use those websites.

Right now it is FedEx that comes to mind again as I kept checking for tracking of packages shipped to me since receiving the tracking info. I queries consistently returned the error message "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later."

Thinking maybe the website was having issues or maintenance (and forgetting I had the same issue with FedEx website the last time I tried tracking there in Firefox), I kept "trying again later".

Then I opened my Avast browser and pasted the same url there and, sure enough, received this report on the display:

Travel History Date or Time City & State Status Monday, April 18, 2022 9:47 PM SPARROWS POINT, MD Departed FedEx location Sunday, April 17, 2022 1:49 PM Shipment information sent to FedEx

I have tried disabling the extension NoScript as well as turning off the "Enhanced tracking protection" and allowing permissions for the FedEx site with no improvement.

I copied and pasted the RAW data as well as the text version from the "about:support" page to send you.

Any suggestions to fix this?

Thank you, Keith McNabb

Asked by kemcnabb 2 iminyaka edlule

Answered by kemcnabb 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Logging into TikTok on desktop

Hi After updating to version 99.0. When I try to log into TikTok. This is what I get ( Continue on the TikTok App....For security purposes, continue on the TikTok App.… (funda kabanzi)

Hi After updating to version 99.0.

When I try to log into TikTok. This is what I get ( Continue on the TikTok App....For security purposes, continue on the TikTok App. Don't have it installed? Text yourself a link to download your app )

I am using Windows 10 Pro on a desktop. When l log in using chrome,I am taking to TikTok web page. I am using same extensions in FF and Chrome.

Cheers

Asked by pedropete 2 iminyaka edlule

Answered by pedropete 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Google map iframes not displaying in FF 99.0.1

MacOS Monterey 12.3.1 FF 99.0.1 Have tried clearing Cache, Cookies, Troubleshoot mode. Google Maps > Search > Share > Embed a Map, the map to be embedded is not… (funda kabanzi)

MacOS Monterey 12.3.1 FF 99.0.1 Have tried clearing Cache, Cookies, Troubleshoot mode.

Google Maps > Search > Share > Embed a Map, the map to be embedded is not displayed (likewise when embed is pasted into Wordpress page, for example)

While same procedure in Safari or Brave works as expected (map to be embedded is displayed in Google maps and embed code displays map in webpage using Brave or Safari).

From the Google Maps page > share > Embed a map > right click This Frame > Open in new tab And then looking in the Console. There are a few other ignored errors but then this...

Loading failed for the <script> with source “https://maps.googleapis.com/maps/api/js?client=google-maps-embed&paint_origin=&libraries=geometry,search&v=3.exp&language=en&region=us&callback=onApiLoad”.

Asked by woolwit 2 iminyaka edlule

Answered by woolwit 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Yandex disappeared

I got a notification that Yandex is no longer supported and my default search engine was changed to Google? Why does Firefox care of which search engine I use? Why I can… (funda kabanzi)

I got a notification that Yandex is no longer supported and my default search engine was changed to Google?

Why does Firefox care of which search engine I use? Why I can't use Yandex? I tried to add it again but it requires to install an addon for search engines and there's no addon for Yandex search.

Asked by Николай 2 iminyaka edlule

Answered by Николай 2 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox Android 113 switches off Desktop Notifications for web version of YouTube

Hello, I believe that my Firefox android browser updated to version 113 on May 19, 2023. Up until that point, I had no issues with getting notifications sent to my device… (funda kabanzi)

Hello, I believe that my Firefox android browser updated to version 113 on May 19, 2023. Up until that point, I had no issues with getting notifications sent to my device from the web version of YouTube accessed through Firefox. I could refresh the page and leave the Firefox app and still receive notifications. Ever since the update, every time the YouTube page is reloaded (which also happens when you leave the app) the Desktop Notifications toggle in the YouTube desktop mode settings switches to off. I can switch this toggle back on, the page is refreshed, and this toggle (and only this toggle) automatically switches to off. This happens every time and I am no longer receiving notificationsto my device. The YouTube app for Android is not involved in this, as I use Firefox to access the web version YouTube as an alternative. Please provide information that can help resolve this issue and/or please make a note of this issue so it can be resolved in the future. Thank you so much.

Asked by auth.b.mail 11 izinyanga ezidlule

Last reply by auth.b.mail 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

truncated text with firefox 115.0.1 android 9

Having web pages with missing, truncated text or blank rendering similar to error reported to Mozilla support by - pnystrom 7/22/21, 9:44 PM and moderated by Paul. Duc… (funda kabanzi)

Having web pages with missing, truncated text or blank rendering similar to error reported to Mozilla support by -

pnystrom 7/22/21, 9:44 PM

and moderated by Paul.

Duck Duck Go list of search results has missing text and blank space, for example. Same missing text happened with earlier version of Firefox but is worse with this version update. Have Motorola moto 6g play phone.

Asked by berg.eedward 9 izinyanga ezidlule

Last reply by Garrett24 9 izinyanga ezidlule

  • Kusonjululiwe

Can not load google.com on firefox for android.

When I try to go to google on Firefox for android, the website doesn't load and instead all I get is a white, blank page. When I search using google in the address bar, t… (funda kabanzi)

When I try to go to google on Firefox for android, the website doesn't load and instead all I get is a white, blank page. When I search using google in the address bar, the results show up. But then if I click the google icon to go to the google homepage, I get the blank white page again. What is going on? Also the desktop version of the site works, but the mobile version does not. It just stopped working this morning and nothing on my device had changed. I tried uninstalling firefox multiple times and still every time I redownload firefox, I get the same issue. I've been a longtime user of firefox user and the first time I have had a major issue like this.

Asked by Alan 3 izinyanga ezidlule

Answered by Paul 3 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

scrolling not working as supposed

Hi, Xiaomi 12, when reading a webpage in Firefox scrolling with the finger every 3-4 times the page does not scroll. Instead the address bar at the bottom pops. Lifting … (funda kabanzi)

Hi,

Xiaomi 12, when reading a webpage in Firefox scrolling with the finger every 3-4 times the page does not scroll. Instead the address bar at the bottom pops. Lifting the finger and scrolling again makes the page scroll. This problems repeats.

Help would be appreciated because it is very annoying

Asked by Raven 8 izinyanga ezidlule

Answered by ed.momot 7 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Android app unusable

Just like many people here and in the Play Store reviews, the Firefox app stopped working for me since about a week. When I type something in the search bar or when I ope… (funda kabanzi)

Just like many people here and in the Play Store reviews, the Firefox app stopped working for me since about a week. When I type something in the search bar or when I open a link from an external app, the page does not load and stays blank. Sending links from another device also does not work.

Does anyone know if developpers are aware of the issue ? I could not find an entry on bugzilla.

About firefox screenshot below. My phone is running on Android 12.

Copy of a reply I posted in someone's question about the same issue:

Same problem for me.

I first had this issue with 114.

After updating to 114.1.1, the issue was fixed for a few hours but came back.

Updating 114.2.0 didn't change anything...

Asked by Killian 10 izinyanga ezidlule

Answered by Paul 10 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Browser is not supported by Discord web application

I cannot turn on the audio input and the audio output in Discord web application when running Firefox for desktop PC. The advice from Mozilla Support knowledge base regar… (funda kabanzi)

I cannot turn on the audio input and the audio output in Discord web application when running Firefox for desktop PC. The advice from Mozilla Support knowledge base regarding how to enable microphone did not help, since there is always no access request from discord.com detected in "Preferences" -> "Privacy & Security" -> "Permissions".

I am using the latest version of Firefox (94.0.1) on Windows 7 SP 1 and Windows 10 20H2. In Discord Support knowledge base the app is claimed to support Firefox version 80+.

Asked by MySha_61 2 iminyaka edlule

Answered by MySha_61 1 unyaka odlule

  • Okugcinwe kunqolobane

watching video fullscreen first time

Dear Mozilla support, For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and complete… (funda kabanzi)

Dear Mozilla support,

For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and completely closes. This is only the first time when I play the video. When I re-open the browser I can continue watching the video fullscreen without any problem. I don't receive any error messages.

Attached the specs of my phone and Firefox browser.

Kind regards, Rick

Asked by rickhekman 6 izinyanga ezidlule

Last reply by Paul 4 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox stops displaying images in Facebook, only shows a description.

I have found that after a short time Firefox stops displaying images in Facebook and only shows a description of what it thinks the image is. I have Firefox version 95.0.… (funda kabanzi)

I have found that after a short time Firefox stops displaying images in Facebook and only shows a description of what it thinks the image is. I have Firefox version 95.0.2 (64-bit) with Windows 10 with the latest updates installed. I have a Dell laptop with an i7 cpu and 63 GB of RAM. This does not occur with other browsers. Reloading the page does not fix it, only a complete shutdown and startup of Firefox.

Asked by bp1952 2 iminyaka edlule

Last reply by Terry 2 iminyaka edlule