Stopped sending emails through Spectrum for both phone and desktop. "send message error sending a message failed. The message could not be sent because the connection to outgoing server smtp mail.twc.com was lost in the middle of the transaction"

I have been using Mozilla Thunderbird for decades and they have even contributed a small amount of money to Thunderbird periodically. Just within the last two or three da… (funda kabanzi)

I have been using Mozilla Thunderbird for decades and they have even contributed a small amount of money to Thunderbird periodically. Just within the last two or three days all of a sudden I have been unable to send emails with my phone. I receive emails, but I do not send them.

So I opened up a laptop where I did not have Thunderbird and set it up properly through Spectrum using the incoming and outgoing servers as mail.twc.com. and yes, just like on my phone. I continue to receive new emails, but even with the laptop I was unable to send an email.

I received the message"send message error sending a message failed. The message could not be sent because the connection to outgoing server smtp mail.twc.com was lost in the middle of the transaction. Try again."

I contacted Spectrum twice and both times they had me try to send a message through their Web server spectrum.net and that message did go through. Of course then their response is that this has to be a problem with the third-party app meaning Mozilla Thunderbird, and they can’t help with that at all. I sure would appreciate some help because I hate to walk away from Thunderbird as well as change my email address after all of these decades.

Asked by zbadger 1 inyanga edlule

Last reply by zbadger 5 ezinsukwini ezidlule

Menu on the toolbar

Why did you stop us from having items on the menu/toolbar!?! I use to have items on it that I would use all of the time and not I can’t. Why can’t I have the icon for m… (funda kabanzi)

Why did you stop us from having items on the menu/toolbar!?! I use to have items on it that I would use all of the time and not I can’t. Why can’t I have the icon for my homepage? Why can’t I copy or save things? What about being able to print? What about the icon for my passwords like I have on my computer? We should have to choice to have them or not. How can I stop a new homepage from happening all the time especially when I don’t want nor need it? Why can’t I choose to got to my homepage without having to open up a new page?

Asked by Colleen 5 izinyanga ezidlule

Last reply by Paul 5 izinyanga ezidlule

Firefoxwas just updated today, and now I'm getting tons of popups with the firefox logo stating that I have lots of viruses!

Also McAffee notification with all these popups stating that my McAffee protection expired yesterday - I have never had a McAffee notification for a virus or pair for pro… (funda kabanzi)

Also McAffee notification with all these popups stating that my McAffee protection expired yesterday - I have never had a McAffee notification for a virus or pair for protection from them. Popups are happening every 10 seconds continuously! looks like about 20 or more popups describing different problems with 20 digit numbers and letters as a serial number of the problem!

Asked by stur8445 2 izinyanga ezidlule

Last reply by jamischoll 12 amahora adlule

Error "thunderbird rejects imap" and cannot understand check "password required

Msg "thunderbird rejects imap" and cannot understand check "password required" used thunderbird for 30 years and have contributed donations. Is states it is a thunderbird… (funda kabanzi)

Msg "thunderbird rejects imap" and cannot understand check "password required" used thunderbird for 30 years and have contributed donations. Is states it is a thunderbird problem and we went over the setup together. Setup is correct.

Asked by j81 3 izinyanga ezidlule

Last reply by Richard Jurney 3 izinyanga ezidlule

Address Bar

When a system-wide VPN application (not built into Firefox) is enabled, the behavior of the address bar changes: on the first click, it only shows 5 sites (Top Sites), in… (funda kabanzi)

When a system-wide VPN application (not built into Firefox) is enabled, the behavior of the address bar changes: on the first click, it only shows 5 sites (Top Sites), instead of the usual 9. After pressing the Spacebar, the list from browsing history loads normally. The problem persists after turning off the VPN and only disappears after a full restart of Firefox. The issue is reproducible. Firefox version: the latest

Asked by Hearthstoneb 1 inyanga edlule

  • Kusonjululiwe

Scan QR code in Firefox app

How to make Firefox my default browser on my new computer a Windows 11 computer. I’m to the point where I’ve got a pop-up window, which says sync Firefox on your phone … (funda kabanzi)

How to make Firefox my default browser on my new computer a Windows 11 computer. I’m to the point where I’ve got a pop-up window, which says sync Firefox on your phone or tablet. I am asked toOpen Firefox on my mobile device. Then Go to the menu and tap sign in. That’s where I am. Now I’m asked to tap “ready to scan” and hold my phone over the code. Unfortunately, my Firefox app does not show a ready to scan option after I get to sign in. Help!!

Asked by aimhigh75 3 izinyanga ezidlule

Answered by wirkutskijkarl 3 izinyanga ezidlule

Passwords Lost

Dear Sir/Madam After the update toFirefox 145, I lost all my Passwords. The Firefox/Mozilla account keeps showing me that my password for login is incorrect when it corre… (funda kabanzi)

Dear Sir/Madam

After the update toFirefox 145, I lost all my Passwords. The Firefox/Mozilla account keeps showing me that my password for login is incorrect when it correctively saved on my computer, and I have wrriten it down in my notebook.

Regards.

DR CLEMENT AKATENG MD

Asked by DR CLEMENT AKATENG MD 2 izinyanga ezidlule

Last reply by Paul 2 izinyanga ezidlule

  • Kusonjululiwe

My google calendar disappeared all of the sudden

Not sure how it happened but I've suddenly lost access to my Google calendar. On the bar on the left side of my calendar display screen there is a list of two calendars, … (funda kabanzi)

Not sure how it happened but I've suddenly lost access to my Google calendar. On the bar on the left side of my calendar display screen there is a list of two calendars, Home and my email address, which I think is a Google calendar. Even though I check "Show all calendars" it does not show my email address calendar. And if I click on only to show my email address calendar it shows nothing at all. On my Pixel cell phone I can still see both the Home calendar and the Google calendar, so I guessing Thunderbird has just lost the link, although it shows a googleapi address when I click on properties. When I accept a Zoom calendar listing it has always and still shows up on the Home calendar. This seems most mysterious. Anyone have an idea of what I should do? Is there anyway I can rebuild the link to the Google calendar?

Asked by Mike Ruby 1 isonto elidlule

Answered by Lin 1 isonto elidlule

  • Kusonjululiwe

Firefox:-I want to use the search box not the adress bar!

Following a recent Firefox update, 1.48.0 I think, the search box in the middle of the page no longer works, any attempt to type there ends up in the address bar. I have … (funda kabanzi)

Following a recent Firefox update, 1.48.0 I think, the search box in the middle of the page no longer works, any attempt to type there ends up in the address bar. I have tried setting "browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar" to false and other suggested fixes on the internet but it made no difference. I am running Windows 11 Pro, fully updated. Hope you can help Regards Keith

Asked by Keith Roper 2 emasontweni adlule

Answered by TyDraniu 2 emasontweni adlule

Access Denied on Website - https://www.kohls.com

Starting about three weeks ago I began receiving the following message when trying to access the above website: Access Denied You don't have permission to access "http://… (funda kabanzi)

Starting about three weeks ago I began receiving the following message when trying to access the above website: Access Denied You don't have permission to access "http://www.kohls.com/" on this server.

Reference #18.cc1c2117.1772495056.333a13f3

https://errors.edgesuite.net/18.cc1c2117.1772495056.333a13f3

Note that the site listed in the error message does not contain the S in https. I manually typed the address with the S and received the same message. I found your correspondence with aprilbrown77 on 8/15/23 and tried all the solutions suggested with no success. I believe Kohls change something on their website 3 weeks ago. My operating system is Windows 7 - 32bit and my Firefox version is 115.33.0esr. I have contacted others using Windows 7 and they all have the same problem. Please update Firefox to resolve the Kohls website issue for the millions of us using Windows 7. Thanks.

Asked by Richap2380 1 usuku oludlule

Last reply by jonzn4SUSE 23 amahora adlule

  • Kusonjululiwe

How to deactivate search within address bar?

I am reopening the question from 2020 as the solution described no longer seems to apply. https://support.mozilla.org/en-US/questions/1284577 I am running Windows 11. Fi… (funda kabanzi)

I am reopening the question from 2020 as the solution described no longer seems to apply. https://support.mozilla.org/en-US/questions/1284577

I am running Windows 11. Firefox 144.0 (64-bit)

When entering search terms into the search bar in the centre of the page, the information typed appears in the address bar, even after following the fix described in 1284577.

Treating the address bar as the search bar appears to be the default. While the user can additionally deselect the search engine in the address bar, that is an unnecessary and undesired additional step for every search (the primary reason I am using Firefox)

Is there a way to permanently set the default for what I enter into the search bar to remain in the search bar and not to be managed by the address bar? Thanks, Rich

Asked by sabha24 4 izinyanga ezidlule

Answered by Agent virtuel 4 izinyanga ezidlule

  • Kusonjululiwe

Thunderbird freezes a few minutes after starting to write an email SOLVED by using accessibility.force_disabled=1 (bug1972457)

I'm using Win 11 and ver 140.3.1esr (64 bit) Thunderbird works perfectly except for just one thing. Every time I write any email it freezes after about 2 minutes. If it's… (funda kabanzi)

I'm using Win 11 and ver 140.3.1esr (64 bit)

Thunderbird works perfectly except for just one thing. Every time I write any email it freezes after about 2 minutes. If it's a short email, it gets sent. If it's longer, before I can get to the end, the program freezes, and I have to use Task Manager to stop it. No problem receiving and reading emails. This started about a month ago.

I use Bitdefender, but it still happens with that off. Windows is up to date. Any ideas why this is happening? Thanks.

Asked by jmt 5 izinyanga ezidlule

Answered by Ed 4 izinyanga ezidlule

I have enabled Ai on my Microsoft PC using Firefox latest Version 148 and yet Ai will not provide any information. Please help!

Hello. I love my Firefox but the latest Version 148 has removed Ai from providing any information when I search for anything in the search bar. I have went to my settings… (funda kabanzi)

Hello. I love my Firefox but the latest Version 148 has removed Ai from providing any information when I search for anything in the search bar. I have went to my settings and enabled Ai to work and everything below says available, but no matter what I try to look for, Ai just says its 'thinking'. Please help! Thank you.

Asked by lennysdocksideservice 1 isonto elidlule

Unable to use Firefox to access an account - Chrome works...

Since the last update, I am unable to log into my American Express account using Firefox (I can log in using Chrome, but Firefiox is my default browser). After entering … (funda kabanzi)

Since the last update, I am unable to log into my American Express account using Firefox (I can log in using Chrome, but Firefiox is my default browser). After entering user name and password, the little spinng arrow goes around for 8-10 seconds and goes off again - it won't to progress to the next screen . Never any error messages, it just spins awhile and stops.

Asked by patwldr 4 izinyanga ezidlule

Last reply by mattc 4 izinyanga ezidlule

  • Kusonjululiwe

Video Download Helper no longer works with YouTube since update on 04 March, 2026 (but still works with Instagram)

Hello! I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It do… (funda kabanzi)

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

Asked by Stuart Hall 6 ezinsukwini ezidlule

Answered by Balázs Meskó 6 ezinsukwini ezidlule