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In Thunderbird 115, each time I want to reply to a message, the cursor defaults to the "Search For" box under address book contacts. In previous versions, it went to the message pane where I could start the reply message. How do I fix this? Thank you

Hi, I run TB on 2 machines. On one (running Win10) Supernova downloaded automatically, odd as I thought you had to opt in to get it. (The other running Win11 is still on v102). No problem as it looks good. (I'll make any suggestions separately.) But I'm concerned about migration as I have a lot of messages, both archived and in live folders. Judging by some forum responses version 102 should still be lurking in the background. Is that right? And if so what's the migration plan once Supernova is out of beta? And as I was about to move storage location from C: to D: for space issues, is it best to hold off until Supernova is fully live?

It seems with recent updates, things no longer work as it used to. I am currently using 115.3.0, build ID 20230926115257 on Debian Linux.

It used to be that if you selected the view as "Unread", it would stick with that folder, now it just does it until you leave the folder.

I normally view messages as text since html can be a security issue. There is a button marked "Show HTML", which no longer works. Now I have to select "View", "Message Body as" and then manually select things back and forth.

I used to be able to have a button for the Filter Function to have filter folder or filter message, not it is only a selection for Filter Functions and then I can select what I want to do. This is going backwards.

Under "Unread Folders", often the count is incorrect and it claims that there is a message which is unread, which is false. If I select "Compact View", and then unselect it, the count gets corrected.

There are also other issues which were caused by updates. There is clearly an issue with regards with a lack of testing to ensure things are not getting broken.

After I've read a message, if I click on the "Move To" box on the TB115 menu bar, as expected, I get a dropdown with my folders and subfolders. But if I then click on one of the folders in the dropdown, nothing happens! The only way I can move a message into a folder is to display the folder I want on the lefthand panel and then drag the message into it. This problem developed only after I started using TB115.

Thunderbird is completely unusable in the latest release. Attempting to set up a gmail based account results in

"Warning: Potential Security Risk Ahead

Thunderbird detected a potential security threat and did not continue to 192.168.1.250. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details."

That's it. No options, no explanation, no KB articles, nothing. It just doesn't work. But why is Thunderbird trying to open a web connection to my local machine? If it's trying to talk to itself, why can't it? This is clearly an issue with trying to authenticate to Google as it happens after auth, but come on, this is a given requirement these days. If your app doesn't work out of the box (MacOS 13 btw), it may as well not exist for the OS, so this is very confusing.

Trying out older versions was a real comedy of failures as well. Too old and it's just a disaster. Too new and it just self updated to 115 again which doesn't work. So kinda seems like this is not a functional app anymore, at least not on Mac. Baffling. I guess it can only be used with legacy style email systems.

Hi. I really like the new look of 115, but the file menu should be above the toolbar. Is there a way to put the file menu at the top of the window (above the toolbar)?

Thanks

If you want your 'Message List' to use alternative colour stripes often refered to as zebra style then I have put together some code and instructions on how to create the effect.

Obviously you may need to modify the actual colours used. The following works on a Light theme. The striping is white and pale grey. On hover the text is black on a pale blue background. On select the text is white on a light blue background, but strong enough to show white text clearly.

After the automatic upgrade to 115.2.2, I have lost access to all my folders, emails and calendar entries. But I can still see my addresses by using Tools/Address Book, and my filters by using Tools/Message Filters.

When I started Thunderbird for the first time on 115.2.2 I got to the usual message page which had all the tabs of the "open" emails I had when I last closed Thunderbird. But there was no sign of my folders and I couldn't get to any other messages (See first screenshot). I also had a second occurrence of Thunderbird running (I could have hit the icon a second time) that didn't show the tabs I had on the first screen. (No screen shot)

On a previous post here https://support.mozilla.org/en-US/questions/1424153 it was suggested that I try Troubleshoot mode. That made no difference and at that time I had no folders showing, and just two tabs. I suspect after that I deleted the tabs.

Now I get a completely blank page in what is usually the message/folder area. Also the button for the address book above the message pane has now gone disappeared (Second screen shot), and I can find no way of accessing my previous (10years+ of messages).

It looks to me as if something is wrong in the profile.

Where do I go from here?

Many times now, I have needed to change folder views to 'Unthreaded', ditch 'Correspondents' in favour of 'From' and 'Recipient' and arrange my emails in descending date order. Every time I create a new folder, I need to go through the same routine. Every time I download a new version of Thunderbird, all my folders are changed back to 'Threaded' and 'Correspondents' and are in Ascending date order, so I have to go through the whole process again. What I need is a simple 'global' setting in a menu, so that I can change the settings for ALL my Thunderbird folders in a simple series of clicks, without needing to go to each folder every time. Better still would be a 'once for all' fix that would prevent Thunderbird changing my settings every time I download a new version. There must be thousands of Thunderbird users who share my frustration with what is lotherwise an excellent email program. Please fix it!

The upgrade 115.3.1 (32-bit) is unsatisfactory to many people. For me, the worst part is the superhuge message display. I can't seem to be able to reduce the size/font of the displayed message. Other people seem to have the same problem on your "help" site. This kind of display makes it impossible to skim a major part of a message before deciding whether to open it or not. Can you please tell me if this can be fixed and/or if I can get back to the prior version of Thunderbird? I support Mozilla and Thunderbird, but this is the first time I'm really disappointed by an update. Sincerely, Jane [removed phone# and email from public support forum]

Please restore my old version of Thunderbird - at 85 years I am not computer savvy and I am too old to learn new tricks. So please tell me how I might get back the previous layout of Thunderbird. Kind regards, Lawrence (Laurie) Ford. Melbourne Australia. 2nd October,2023.

Comment: I don't think Thuderbird was ready for this Edition/Version/Transition.

Question: I have several Email Addresses/Accounts. When Thunderbird updated their Software, only a few of my Email Addresses now show under "Inbox". How do I get the other Email Addresses under that Folder/Header? I used to have an Add-on>Manually sort folders but that Add-on was disabled with the Thunderbird Update and is no longer compatible.

Any help would be appreciated.

Thank you in advance.

Unified folders got confused after 115 update. I have several problems with folders from several mailboxes not showing in their respective category. For example, inbox that doesn't show in "inbox" category, Junk folder not in "junk" category, and so on. I think all of them are caused by thunderbird not being able to recognize the kind of each folder in different mailboxes, because of different providers and their settings. I have accounts in major providers such as Google and Yahoo, but also have several independent (i.e. business or work) accounts. One of the most striking example of this trouble is one university account that has all it's folders (sent, junk etc) organized under it's inbox. This was showing ok in the previous versions (junk was "junk" category) but now I get all folders (as subfolders) in the "inbox" category, under the account's name.

I attach screenshot from unified inbox. Note that the inbox from one account is missing and in another account all folders are under inbox.

Like many others, I'm seriously considering going back to v112 because I find SO many of the changes in 115 "change for the sake of change," "fixing" things that weren't broken, and breaking functionality that we thought was stable. Not keeping thins like the default font that was selected in the previous version before the upgrade is just plain annoying.

I use Thunderbird to manage many email accounts across different profiles. Not all accounts show up in unified folders, although all accounts are visible in the "All folders" view. Is there any way to "reset" anything to fix this? The Unified folders "Inbox" view in 112 was the best way to see all accounts that had new messages.

Following an automatic update the other day, everything in Thunderbird is oversized. There are in fact some things I can no longer see at all! The program has become very difficult to us to read/write emails. See the image below, a full-screen capture showing the problem . There must be a line to edit in the fonfig file to make the display look normal again. Please help me find that line!! I am visually impaired, and life is difficult enough already! tnx, Paul pgschreier@swissonline.ch