Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Downloading .docx file from Facebook Messenger saves it as .pdf and shows empty file.

When downloading a file in Facebook Messenger, Firefox changes file extension to .pdf. My case was .docx file but looking for help found people have problem with other fo… (funda kabanzi)

When downloading a file in Facebook Messenger, Firefox changes file extension to .pdf. My case was .docx file but looking for help found people have problem with other formats, even non document saving as .pdf.

Not asking for help, just reporting problem

Asked by katto777 2 ezinsukwini ezidlule

Slow/Delayed sending of emails once Send pressed 4 - 10+ seconds. New server, GoDaddy!

Hi, I know 95% likely NOT to be Thunderbird but hoped someone might have some advise. With TSOHost & they recently migrated me to xxxxxxxxxxxx.prod.sxb1.secureserver… (funda kabanzi)

Hi, I know 95% likely NOT to be Thunderbird but hoped someone might have some advise.

With TSOHost & they recently migrated me to xxxxxxxxxxxx.prod.sxb1.secureserver.net (no choice) I think this is a GoDaddy server.

emails use to Go instantly (talking about the delay between pressing send & it going, so I can go on to the next. Not how long it takes to get to the received. Now 4 to 10 seconds, I guess 6 or 7 seconds on average. Short emails, no attachments, size seems to make no difference.

SSL & ports etc. all seem fine, it works, just slow. Not changed anything else in TB apart from the server name.

Is faster direct from webmail but prob. around 4 seconds.

Thankfully receiving is just as fast as before, again the update of what is shown, not from X to Y. TSOHost once moved me in error & I had similar slow but also on receive, might open TB & it was 10 - 20 seconds, I think even longer, before incoming were show & updated. I got them to move me back. I think then it was GoDaddy underneath. TSOHost say its down to the client, which seems unlikely if the day before migration it was OK.

Any advise/ideas. May not seem a lot but doing through lots of short emails, it does slow you down.

Can't see how virus detection could be involved, as nothing changed, perhaps a difference server, Windows defender is doing some more stuff, wild guess?

Asked by Gregory Reed 2 ezinsukwini ezidlule

Email is not working at all.

I use Thunderbird to check the 15 different email accounts that I have to respond to. On the 4th of June it just quit sending or receiving emails. I tried deleting some… (funda kabanzi)

I use Thunderbird to check the 15 different email accounts that I have to respond to. On the 4th of June it just quit sending or receiving emails. I tried deleting some of my emails but it hasn't helped. Do you think I haven't deleted enough or would there be another reason for it to quit working.

Asked by frenchfaye 6 ezinsukwini ezidlule

Last reply by frenchfaye 2 ezinsukwini ezidlule

moving mail marked as junk to the spam folder

I just marked an email as spam/junk and I expected it to be moved to the spam folder. Unfortunately this did not happen. Even after restarting (latest version)Thunderbird… (funda kabanzi)

I just marked an email as spam/junk and I expected it to be moved to the spam folder. Unfortunately this did not happen. Even after restarting (latest version)Thunderbird the spam mail is still in my inbox. It's a bit disappointing and unexpected. Am I doing something wrong, or does this kind of functionality depend on the imap server?

Asked by rolingmetal 2 ezinsukwini ezidlule

After I finished downloading a file, the browser's download manager completely stopped working.

I was able to use it normally before, but when I downloaded a file, the browser froze, so I used Task Manager to terminate Firefox and reopened it, and then I encountered… (funda kabanzi)

I was able to use it normally before, but when I downloaded a file, the browser froze, so I used Task Manager to terminate Firefox and reopened it, and then I encountered this situation.

When I open the "Downloads" in Firefox, the browser hangs and prompts unresponsive. I have tried the troubleshooting mode, but it did not work, the problem still exists. I also tried to "Refresh Firefox", but this did not solve the problem either. I also tried to delete places.sqlite, but it was also ineffective. Then I created a new user profile, but the same situation occurred. I also tried to uninstall Firefox, delete AppData/Local/Mozilla and AppData/Roaming/Mozilla, and then reinstall it, but it also couldn't solve this problem. I've had this problem on both 126 and 125.

Asked by ZnCookie 2 ezinsukwini ezidlule

Blocker: Mozilla Firefox causes rows overlapping

Dear Support Team, After updating to last Mozilla Firefox version (126.0.1) all my ngx-datatable tables are overlapping all rows over the first one even if the entire he… (funda kabanzi)

Dear Support Team,

After updating to last Mozilla Firefox version (126.0.1) all my ngx-datatable tables are overlapping all rows over the first one even if the entire height of the table is correct calculated.

This is a blocking point. I need assistance urgently.

Asked by Stefan Curiban 1 isonto elidlule

Last reply by amanning1 2 ezinsukwini ezidlule

  • Kusonjululiwe

No middle-click navigation

Hi, it has been a while that one of the updates on firefox removed the ability to navigate using the middle click, i waited and waited for some day an update drop and fix… (funda kabanzi)

Hi, it has been a while that one of the updates on firefox removed the ability to navigate using the middle click, i waited and waited for some day an update drop and fix that but it's been a while and nothing has come, i was sure to test this on another computer and it didn't worked as well so i'm pretty sure firefox has some problems, i mainly use a drawing tablet because i don't have a mouse, so navigating is a bit hard without the usual middle click nagivation(i'm not sure if there is an actual name to that), please help

Asked by lilyathenida 4 ezinsukwini ezidlule

Answered by James 3 ezinsukwini ezidlule

  • Okugcinwe kunqolobane

unable to connect to server, server timeout

A couple weeks ago I started to have Thunderbird problems with a server timeout or unable to connect. I could neither read or write messages. I've set up Thunderbird us… (funda kabanzi)

A couple weeks ago I started to have Thunderbird problems with a server timeout or unable to connect. I could neither read or write messages. I've set up Thunderbird using the ports specified by my ISP (lmi.net) without fixing the problem. My provider says that I may be overloading the server for some reason, and the mail server is blocking my ISP address under the assumption that the overloading is a spam attack.

I've discovered that there is another generic mail client on my PC that was apparently installed when I upgraded to Windows 10. I remember being asked for my email address when I installed Windows 10, but never thought they were asking for client email installation.

Have you run across any problems like this?

Asked by Bill Murphy 9 izinyanga ezidlule

Last reply by Wayne Mery 3 ezinsukwini ezidlule

store login failure

When I attempt login to store account, I get the error below. I have uninstalled/reinstalled Firefox to no avail; login works fine in MS Edge {"sec-cp-challenge": "true… (funda kabanzi)

When I attempt login to store account, I get the error below. I have uninstalled/reinstalled Firefox to no avail; login works fine in MS Edge

{"sec-cp-challenge": "true","provider":"recaptcha","provider_secret_public":"6LfU2I4aAAAAABeLkTGHOItQ5XTtsv2BpEBonIj_","branding_url_content":"/_sec/cp_challenge/message-4-4.htm"}

Asked by Bill Stockton 3 ezinsukwini ezidlule

Last reply by cor-el 3 ezinsukwini ezidlule

Thunderbird crashes @ msvcp140.dll | ocoverlays.dll when saving any attachment - OK until 2 days ago.

If I try to save an attachment or add an attachment Thunderbird flashes up a window for one second then crashes. It only started happening a couple of days ago. Tried at… (funda kabanzi)

If I try to save an attachment or add an attachment Thunderbird flashes up a window for one second then crashes. It only started happening a couple of days ago.

Tried attachment extractor add on but same issue. In "Settings > Save files to >Browse" also crashes. crashes also in troubleshoot mode. latest version of Thunderbird.

last crash report : Crash ID: 6c97ce14-2f2f-4f09-9424-6c7780240608

Asked by Britsportscar account 4 ezinsukwini ezidlule

Last reply by Britsportscar account 3 ezinsukwini ezidlule

  • Kusonjululiwe

Messages are market as read

Hi, just upgrade to Windows1 and did a new installation from Thunderbird. latest version 115.11.0 (32-bits) But the new messages are almost directly market as read even … (funda kabanzi)

Hi, just upgrade to Windows1 and did a new installation from Thunderbird. latest version 115.11.0 (32-bits) But the new messages are almost directly market as read even with setting mark messages automatic as read set to no? On a other pc with Windows11 I had the same problem with the 64bit version but going to the 32bit version solved the problem. Any Idea how to solved this problem? Regards Karina

Asked by karina8 2 emasontweni adlule

Answered by Matt 2 emasontweni adlule

Volume dips down at the start of anything with sound - YouTube videos, MP3s, etc.

I can't remember when this problem started, but the volume dips down for maybe 1-2 seconds shortly after the start of anything with sound, like YouTube videos and MP3s em… (funda kabanzi)

I can't remember when this problem started, but the volume dips down for maybe 1-2 seconds shortly after the start of anything with sound, like YouTube videos and MP3s embedded in a website. On the same phone with Chrome, the problem does not happen.

Has anyone experienced this? I made a screen capture that demonstrates the problem, alternating first with Chrome, then with Firefox (then both again) -- https://youtu.be/GB116jauaX4

Any help anyone could provide would be greatly appreciated!

Brian

Asked by cinematic6436 1 isonto elidlule

Last reply by cinematic6436 3 ezinsukwini ezidlule

New tabs keep crashing.

I started having new tab crashes a couple of weeks ago on Firefox and Brave browsers. I have looked in the extensions settings and do not have any added extensions so t… (funda kabanzi)

I started having new tab crashes a couple of weeks ago on Firefox and Brave browsers. I have looked in the extensions settings and do not have any added extensions so that did not cause the problem. I also run Norton antivirus and Norton Ultimate utilities software and regularly clean out files and scan my computer for malware. Not sure if Ultimate Utilities is the problem since I have had other problems in the past with that program. Also, I wonder if Windows updates caused this problem? This has also caused problems in the past. To get around this problem I have to copy the link then right click on my mouse and open a new window the paste the link. Very annoying and time consuming. How do I fix the continual tabs crashing problem?

Asked by c m 5 ezinsukwini ezidlule

Last reply by cor-el 3 ezinsukwini ezidlule

  • Kusonjululiwe

Every-time I open up Thunderbird e-mail Version 115.11.1 (64-bit), it pops open a box wanting me to enter my password

Every-time I open up Thunderbird e-mail Version 115.11.1 (64-bit) to access my Outlook E-mail Account, it pops open a box wanting me to enter my password! :-( I can… (funda kabanzi)

Every-time I open up Thunderbird e-mail Version 115.11.1 (64-bit) to access my Outlook E-mail Account, it pops open a box wanting me to enter my password! :-( I can enter it and mark that box to use "Password Manager", but it doesn't matter if I check that box or not, because every-time I reopen Thunderbird it asks me for that password again! :-( This problem just started in the last few weeks...... Once I enter my password, I can receive and send e-mails just fine, but when I close Thunderbird and reopen it, that popup box reappears again, where I must enter my password. (see picture I attached) If I just X out of it, I can't access my e-mail at all, as that box asking for a password, pops back open again asking me for my password AGAIN! Which by the way is 100% correct, as I can access my e-mail through Firefox, Google Chrome or Edge Browser just fine. I have used Thunderbird for years and have NEVER encountered this problem before, I hope you have a fix! I am running Windows 10 Pro Version 22H2. Thanks in advance! Keith

Asked by niceseeingyou 5 ezinsukwini ezidlule

Answered by niceseeingyou 3 ezinsukwini ezidlule

Help Needed with Display Issues for Pokémon Infinite Fusion Site on Firefox

Hello Mozilla Support, I am encountering display issues with my WordPress website, which is dedicated to a fan-made game called Pokémon Infinite Fusion. The site appears… (funda kabanzi)

Hello Mozilla Support,

I am encountering display issues with my WordPress website, which is dedicated to a fan-made game called Pokémon Infinite Fusion. The site appears to load correctly on other browsers like Chrome and Edge, but certain elements are not displaying properly on Firefox.

Website Details:

   Main URL: Pokémon Infinite Fusion
   Specific Pages with Issues:
       Pokémon Infinite Fusion Sprite Installer
       Pokémon Infinite Fusion Calculator

What I Tried:

   CSS and JavaScript Debugging: Checked and validated CSS and JavaScript for compatibility issues.
   Browser Cache Clearing: Cleared the cache and cookies in Firefox to ensure it wasn’t a caching issue.
   Add-ons Disabled: Ran Firefox in Safe Mode with all add-ons disabled to see if any extensions were causing the issue.
   Responsive Design Mode: Used Firefox's Responsive Design Mode to check how the site renders on different screen sizes.
   Error Console: Reviewed the Error Console in Firefox to identify any specific errors or warnings.

What I Expected:

I expected that the website would display consistently across all browsers, including Firefox.

What Actually Happened:

Despite my efforts, certain elements on the site, such as images and interactive features, still do not display correctly on Firefox. These issues are not present on other browsers, which suggests a compatibility problem specific to Firefox.

Questions:

   Are there any known compatibility issues between Firefox and certain WordPress themes or plugins that might cause this problem?
   Could there be specific CSS or JavaScript practices that work in other browsers but not in Firefox?
   Are there additional tools or techniques in Firefox that I can use to diagnose and fix these display issues?

I would appreciate any advice or suggestions on how to resolve these display issues. Ensuring a consistent user experience across all browsers is important for my website.

Thank you in advance for your assistance!

Best regards, Saimhbx

Asked by Saim Hasan 4 ezinsukwini ezidlule