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moving address book, folders and previous e-mails to a new computer

I just replaced my 5 year old Windows computer with a new Windows computer. When I loaded Thunderbird on my old computer I had issues receiving my e-mail. My e-mail pr… (funda kabanzi)

I just replaced my 5 year old Windows computer with a new Windows computer. When I loaded Thunderbird on my old computer I had issues receiving my e-mail. My e-mail provider tech support was able to get me set up so that my e-mails went to a G-mail account and were forwarded to the computer. I used this setup for approximately 5 years. During that time I created several folders in Thunderbird and they have several important emails stored there. I setup my new Windows PC this past week and downloaded Thunderbird. To my surprise, I was able to set the program up so that it works without having to go through G-Mail. My issue is that I want to copy the e-mail folders and my address book from the old computer and move them into Thunderbird in my new computer. I have looked at your support page and I am concerned that when I move files from the old to the new that I will lose some e-mails and the few folders that I have on the new CPU. I would appreciate your direction and instructions on what I need to do to accomplish this task. The old computer Thunderbird files were up to date. Updates were completed as they came out. The new Thunderbird appears very different than the edition that is on my old machine. Thank you for your assistance.

Asked by jedelstein 6 izinyanga ezidlule

Answered by jedelstein 6 izinyanga ezidlule

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Missing folders after upgrade to 102

Hi there, After downloading and installing the new Thunderbird 102 onto my 64 bit PC, I am using imap, I have found that although all the email accounts appear there and… (funda kabanzi)

Hi there, After downloading and installing the new Thunderbird 102 onto my 64 bit PC, I am using imap, I have found that although all the email accounts appear there and many folders or sub folders missing. As well as the content of some folders that appear but are just empty.

For example, on my main email they Inbox appears but is greyed out and shows none of my current emails but with the sub folders they are there and the emails are there.

So: Account - me@mydomain.com Inbox - greyed out and no content Drafts - working fine Sent - working fine Spam - working fine Sub folder A - working fine Sub folder B - working fine

It’s as if it just hasn’t subscribed to the Inbox. Although that doesn’t make sense if the sub folders are there… I can send emails fine. They appear with my footer that is set up in the account and they appear when I log into webmail and look in its inbox.

I tried, using TB, to move an email into the inbox, to try and prompt the activation of the folder but as it is greyed out in the move function as well it cannot be done. I have looked at the account settings and cannot see an issue, it still has the imap address to get the emails.

Second example

Account - Me@mydomain.net No folders :(

On several other accounts I can see the account but with no folders at all below them.

When I installed it there was nothing else running, there were no issues displayed and it was, as with every other update of TB since I started using it back at the beginning, quite fast.

I made no changes to settings after install as I wanted to look around and see what had changed. I did notice that despite it being an update and is used offline that it took quite sometime to download emails in several folders. I figured it being an update that it the locally stored msf(?) files that were already on my PC.

This is really quite frustrating and disappointing as although I can use webmail it does not have as friendly user interface and accessibility as an email client and I do not use Micro$oft products.

Is there anyone that can assist with this?

Thanks for reading this and I will also thank anyone that can help.

TeeKay

Asked by TeeKay 1 unyaka odlule

Answered by TeeKay 1 unyaka odlule

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thunderbird setup stuck checking password

I can't setup my email account on a new machine. I have Windows 11 pro I tried a few times uninstalling Thunderbird and reinstalling. Deleting the Profile in between and… (funda kabanzi)

I can't setup my email account on a new machine. I have Windows 11 pro

I tried a few times uninstalling Thunderbird and reinstalling. Deleting the Profile in between and restarting. It still gets stuck during set up on checking password.

If i try manual setup and Re-test, i get the message "incoming server already exists" HELP

Asked by Swaasje 1 unyaka odlule

Answered by david 1 unyaka odlule

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Installation issue on Win 10

I have downloaded and installed Mozilla Firefox on a new computer through the Edge browser both from the Mozilla site and through the Microsoft store. The installation do… (funda kabanzi)

I have downloaded and installed Mozilla Firefox on a new computer through the Edge browser both from the Mozilla site and through the Microsoft store. The installation downloads and installs as it should. Firefox has been selected as the default browser and everything appears as it should. When I open Firefox and type in an address, nothing populates. No site will open on the screen. When I open settings in Firefox, nothing opens. When I open history, it shows that I have been to the sites that I have loaded even though they haven't shown on the browser. I have completely uninstalled Firefox and reinstalled it with the same result. I have downloaded Opera browser and it installs correctly, I have downloaded and installed Firefox from Opera and had the same result. Any ideas?

Thanks, John

Asked by bilbobagins22 1 unyaka odlule

Answered by bilbobagins22 1 unyaka odlule

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How do you reorganize the order of the folders (accounts) in thunderbird

Hi, I've recently upgraded to the 91 version and the order of the account folders have changed. i.e. the email folders and the off-line personal folders are no longer … (funda kabanzi)

Hi,

I've recently upgraded to the 91 version and the order of the account folders have changed. i.e. the email folders and the off-line personal folders are no longer in their previous order. How would I change the order.

I tried moving them, but they return to their original position after every reboot of thunderbird 91.

Additionally, is there any good docs about folder paths to learn more about archiving or default settings.

Thanks,

Asked by Vince 2 iminyaka edlule

Answered by Toad-Hall 2 iminyaka edlule

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Can't import passwords from csv file

Hey all , i made backup via "export passwords" via password tab and i came back to my pc to and tried to import via csv file but when i pick my csv file nothing happens ,… (funda kabanzi)

Hey all , i made backup via "export passwords" via password tab and i came back to my pc to and tried to import via csv file but when i pick my csv file nothing happens , any ideas ?

Asked by Aiakos 1 unyaka odlule

Answered by Aiakos 1 unyaka odlule

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Update 108 -> 109, wont work

Hi, TL:DR, Firefox 108 refuses to update to Version 109. Firefox refused to update to 109, repeatedly said 108 was the latest version. I was sick of websites breaking s… (funda kabanzi)

Hi,

TL:DR, Firefox 108 refuses to update to Version 109.

Firefox refused to update to 109, repeatedly said 108 was the latest version. I was sick of websites breaking so I decided to reinstall Firefox, and the website worked perfectly fine on the reinstalled one, since that app is on 109.

Unfortunately, it caused a whole host of problems since I have two Firefoxes on my laptop. When I finally got rid of the older Firefox, it worked fine…

…until I restarted my laptop. Upon launching Firefox, it crashed my laptop and when it rebooted, the Firefox reverted back to version 108 with 109 nowhere to be found.

How can I get Update 109 on my laptop? Thanks in advance.

Asked by Raeoniel 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Reverting back to 102 from 115 is not sticking. — What do I need to do?

115 is awful. I want out. I have deleted it. Emptied Trash. (mac) I only use Thunderbird for mail, no plugins, nothing fancy. I re-downloaded 102.15 (not beta). I f… (funda kabanzi)

115 is awful. I want out. I have deleted it. Emptied Trash. (mac) I only use Thunderbird for mail, no plugins, nothing fancy. I re-downloaded 102.15 (not beta).

I followed the instructions on this web page to use "about:profiles" set my 24 GB folder as default. https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-thunderbird-profiles

> Set as default profile This option allows you to switch profiles. > Click this to make Thunderbird use this profile by default at startup.

Then I used Terminal as described to select the same profile to launch at startup.

> In the Terminal application, enter the following: > /Applications/Thunderbird.app/Contents/MacOS/thunderbird-bin -P

I launch Thunderbird 102.15 (not beta) and I always get the alert - "You have launched an older version of Thunderbird." The only option is to create a new, empty, profile, or Quit.

So there's something else I need to get rid of. Something else that needs to be removed / fixed / done to get 102 to open what 102 opened less than a week ago, before I downloaded 115 and SHTF.

Since 115 _instantly_ opened the profile from 102, I know there was NO extensive conversion, no migrating all the content to some new paradigm. It was instant, and all 24 GB was there.

So I want to un-instant whatever 115 did and go back to 102. How do I do that?

Do I need to text-edit some data file with a version number so that 102 accepts all 24 GB of data as it did before? I'm happy to do it. Just tell me what to do.

Asked by VidPro 8 izinyanga ezidlule

Answered by VidPro 8 izinyanga ezidlule

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How to get new install of Thunderbird to recognize old profile

I had to reinstall Thunderbird, so I saved my old profiles to another folder on my computer and also to a flash drive. After the reinstall, I moved the old profiles into … (funda kabanzi)

I had to reinstall Thunderbird, so I saved my old profiles to another folder on my computer and also to a flash drive. After the reinstall, I moved the old profiles into my profiles folder but I cannot figure out how to get Thunderbird to recognize them. (ftk2cqt0.default is the one I want to use. Any thoughts? Thanks.

Asked by Peter Ray 1 unyaka odlule

Answered by Wisewiz 1 unyaka odlule

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cannot get browser to update

duplicate of /questions/1443841 thread. I cannot get firefox to update. It is set up for automatic updates but they don't happen. Even if I try manual installation of u… (funda kabanzi)

duplicate of /questions/1443841 thread.

I cannot get firefox to update. It is set up for automatic updates but they don't happen. Even if I try manual installation of updates it says the update fails. I ran it in troubleshooting mode and the problem still exists. I restarted my computer and the problem still exists. I am using a mac running on Monterey. How can I get it to auto update again? (and even though it says failed to check for or install updates, it looks like I do have the latest version of firefox)

Asked by pzioga 2 izinyanga ezidlule

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DELETED THUNDERBIRD APP BY MISTAKE - URGENT (please...)

I use a MacBook Pro v. 10.15.7 (Catalina), and I live in the UK. I am going to upgrade my old MacBook Pro to a MB Air, and my Time Machine has stopped working. While res… (funda kabanzi)

I use a MacBook Pro v. 10.15.7 (Catalina), and I live in the UK. I am going to upgrade my old MacBook Pro to a MB Air, and my Time Machine has stopped working. While researching a solution I found that perhaps there was not enough space on my HD to 'create a snapshot'. So in the process of deleting stuff in order to make space, I found lots of 'duplicates' in the Apps Storage section of the HD, I thought it was safe to delete them as the 'originals' would still be there (same date, same size). I now know I have been very ignorant/stupid (my dog died a few weeks ago and my mental health hasn't been the same since.) However, I was very mistaken and seem to have deleted a lot of my working apps, the most important of which being Thunderbird, which gathered my 4 different email accounts. I'm not sure what version I had last, as it has disappeared, but I'm pretty sure it would be the latest version. My latest download is 68.2.2 (20.11.19). So I tried to reinstall it, but came across this notification 'You have launched an older version of Thunderbird... Create new profile, or Quit.' I googled this but being a not-very-techy senior lady, I can't make sense of what I should do, my main concern being not to lose all my settings, my emails saved in folders, as well as being able to receive and send. I am sure I saw some reference in the past of a library which would contain the emails, but don't know what to do about this notification. The other problem, of course is that I can't completely rely on Time Machine as my last backup is dated 24.7.23. Thank goodness today is a Sunday as there should be less traffic on my email accounts (I am involved with lots of local activities, including being a community journalist). I would be so grateful if someone could help me navigate this minefield and reinstate my app so it works as closely as it did before. Many thanks in advance for your help and patience.

Asked by Marilou 10 izinyanga ezidlule

Answered by david 10 izinyanga ezidlule

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Forgotten Thunderbird password, new hard drive

The laptop on my husband's hard drive was replaced and his Thunderbird password apparently not saved. (He had always logged in automatically to Thunderbird and did not re… (funda kabanzi)

The laptop on my husband's hard drive was replaced and his Thunderbird password apparently not saved. (He had always logged in automatically to Thunderbird and did not remember the password.) When he attempted to download Thunderbird onto the new hard drive (same laptop), he was unable to do so without his password. He uses Comcast/Xfinity email; he does know his Comcast/Xfinity password. How does he download Thunderbird and regain access to his emails on Thunderbird?

Asked by anne4 10 izinyanga ezidlule

Answered by Matt 10 izinyanga ezidlule

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Mozilla has stopped receiving and sending emails since Nov.21.

Hi Mozilla Thunderbird Support team, My name is Naoko Ochiai. Since Nov. 21, my mail application has stopped receiving and sending emails. I think I haven’t updated it a… (funda kabanzi)

Hi Mozilla Thunderbird Support team,

My name is Naoko Ochiai. Since Nov. 21, my mail application has stopped receiving and sending emails. I think I haven’t updated it at all. I should reset or uninstall it and reload for the recovery. Please tell me how I can make the mail software work again.

Best wishes

Naoko Ochiai

Asked by 落合直子 6 izinyanga ezidlule

Last reply by Wayne Mery 6 izinyanga ezidlule

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how to download and install an older version of Firefox

I currently am running FF vers. 109.0.1 64 bit on Win 10 pro. I don't like what I've been reading about the latest update, my machines are old and I'm not ready to upgra… (funda kabanzi)

I currently am running FF vers. 109.0.1 64 bit on Win 10 pro. I don't like what I've been reading about the latest update, my machines are old and I'm not ready to upgrade so I don't want an even more overloaded/uses up more CPU, etc., version of Firefox. I don't have complex needs in a browser, so some of the "upgrades" haven't been useful for me or have made using FF more difficult.

  I found a list of what I guess are older versions but no information was provided on how to choose a version of say v. 110, to make sure it's the right one for my laptop and/desktop (or the one that will work w/the fewest problems) that it's in English, etc.   
  My impression is that FF is mostly worked on by people who have a variety of needs & interests so increasing sophistication is what they want and that's fine, I'd like to keep using FF w/my current machines, w/as simple a version ,ie., useful for an unsophisticated user.    Is that possible?    If so, I'd like to upgrade to 110 64 bit or perhaps 111 64 bit unless either or both had huge security holes, etc and many users found they weren't very functional.   I do have security software.

Asked by azure7 9 izinyanga ezidlule

Last reply by azure7 8 izinyanga ezidlule

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Using Thunderbird eMail On Two Computers

I'm sorry if this topic has already been answered.....and I know it has.....but I have been reading and trying things for almost 3 hours.....I need help!!! I have at work… (funda kabanzi)

I'm sorry if this topic has already been answered.....and I know it has.....but I have been reading and trying things for almost 3 hours.....I need help!!! I have at work the Thunderbird eMail that goes through a different server. I followed the directions and copied the "Moving Thunderbird Data to a New Computer" to a flash drive. I used that and have all the files that were on it, now on my at home computer. It appears that everything is good up to that point. I even get the window that shows that Thunderbird recognized my other server's setup, however when I choose "OK" it gives me an error message that it is already on the server. I can see the Thunderbird email system on my home computer. But I can't get it to show any of the emails that I know are there from my work computer and I can't get it to download. I'm not sure if I have been clear enough, but I hope either someone can help me with what I have provided--or provide me with directions on how to do the install--EASY directions--because I'm unable to follow what I have found so far. And a reminder--I do still have all the files that I copied to the flash drive--so I could start all over again, and it would not be a problem. THANKS SO MUCH IN ADVANCE!!!

Asked by jsjackson1 11 izinyanga ezidlule

Last reply by Wayne Mery 11 izinyanga ezidlule

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Folders not showing up in new Thunderbird install

I installed Thunderbird yesterday and tried to connect my work account, which is a Google workspace gmail account with the organization's domain instead of gmail.com. I s… (funda kabanzi)

I installed Thunderbird yesterday and tried to connect my work account, which is a Google workspace gmail account with the organization's domain instead of gmail.com. I set the servers as smtp.gmail.com and managed to select OAuth2 for authentication (this was difficult and required me to set the port at 465). I went through the permission process with Google, which now acknowledges (in a very warning sort of way) that Thunderbird has access to my account. I even sent an email from Thunderbird, which showed up in the sent folder on the gmail account and was received by the sent to account. However, I see only an empty inbox and empty local Trash and Outbox folders in Thunderbird. It's just not syncing anything (or maybe downloading anything?) from the gmail account. I need it to sync all my mail folders and my calendars as well, so two big problems need to be solved before I can use Thunderbird at all. I sure appreciate any help I can get!

Asked by sherri.tombarge 3 izinyanga ezidlule

Answered by sherri.tombarge 3 izinyanga ezidlule

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upgrading my Thunderbird to 115 (win10)

I wish to upgrade to Thunderbird 115 and how do I get to the app so that I can click on the upgrade. Simple question but I have forgotten how to get out of the first scr… (funda kabanzi)

I wish to upgrade to Thunderbird 115 and how do I get to the app so that I can click on the upgrade. Simple question but I have forgotten how to get out of the first screen to the app. Pat Blackburn, uepat624@gmail.com

Asked by Pat Blackburn 8 izinyanga ezidlule

Last reply by Wayne Mery 8 izinyanga ezidlule