Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Accounts abote firefox.com & firefox.com.cn

I found that the accounts of the domain name account.com.cn and account.com do not seem to communicate with each other, which will affect the information synchronization … (funda kabanzi)

I found that the accounts of the domain name account.com.cn and account.com do not seem to communicate with each other, which will affect the information synchronization of different devices.

Asked by junhao16 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Stopping forced scaled video stream.

Is there a way to turn off the scaled video stream permanently that is usually placed at the lower right of the web page. Is there a name for this. SFgate.com forces a sc… (funda kabanzi)

Is there a way to turn off the scaled video stream permanently that is usually placed at the lower right of the web page. Is there a name for this. SFgate.com forces a scaled video stream when the main video stream is out of view. You can X out of the stream but it comes back eventually.

Asked by pauljg 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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ProctorU message Your Monitor Count could not be found

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during you… (funda kabanzi)

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during your exam. Your monitor count could not be found". I searched for possible fixes, and someone mentioned removing fingerprinters, and possibly also remove cookies and tracking content from Firefox enforcement. I removed all 3 and that did not help. I also tried clearing cookies and site data and also cached web content, this did not help. Is there some other setting in Firefox that might be preventing the detection of the monitor count? Any suggestions on how to fix this issue?

Asked by RAR 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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Firefox Sync question

How can I open all my tabs from an old laptop to a new one automatically? I tried to look for any buttons, but did not find any other than having to do it one at a time … (funda kabanzi)

How can I open all my tabs from an old laptop to a new one automatically? I tried to look for any buttons, but did not find any other than having to do it one at a time

Asked by danick.barboza 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

NOT SECURE

SIR, My desktop is windows 7 32bit i allready install mozila fireox but the condition is the that page is not secure and not safety . so kindly slove m… (funda kabanzi)

SIR,

    My desktop is windows 7 32bit i allready install mozila fireox but the condition is the that page is not secure and not safety .
             so kindly slove my problem . i want to secure and safety my website. i wish you slove ,my problem .
                                                                               thank you.

Asked by MAFIDUR RAHMAN 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Unable to sync passwords and logins after computer reset

Hi there! I recently had the misfortune of Windows crashing on me and my PC needing a repair shop to reboot it. In the process, I've been needing to download all my pro… (funda kabanzi)

Hi there!

I recently had the misfortune of Windows crashing on me and my PC needing a repair shop to reboot it. In the process, I've been needing to download all my programs again, but thankfully I made a firefox account and was hopeful all my years of login info would be easy to boop back onto my PC.

However, when I attempt to access my logins, it bars me access and I can't sync it with my phone, an Android who has the firefox app. It keeps asking for a Primary Password, something I had before my PC was reset, but I only just put that back in and it won't allow me to input it or change it. I can't even transfer my information over from Chrome. It's really frustrating since while I know a variety of my logins, some of them I used firefox secure generated passwords on and I have to squint at my phone to tap them in.

Any help would be immensely appreciated, and I'm hoping if I reboot after my downloads are done that this might fix my issues. But if it doesn't, I wanted to type this up to be safe!

Asked by clapfizzbang 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Profile refuses to transfer correctly to new computer

This computer is about to crash so I have a laptop backup. I have copied my Firefox profile before from my last computer to this one that is crashing without issues at al… (funda kabanzi)

This computer is about to crash so I have a laptop backup. I have copied my Firefox profile before from my last computer to this one that is crashing without issues at all. It copied all of my bookmark data, settings, logins, themes, add-ons, etc last time. This time it refuses to read any of the files copied. No add-ons, no bookmarks no nothing. I need this taken care of ASAP as this comptuer is on it's way down and the monitor likely only has days left the way it's running. Why does copying profiles no longer work? I know how to do it and I did the exactly the same as I did before. It's been an hour fighting with it and nothing is working. I need this done ASAP.

Asked by jen26 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Sync support without a seperate device

How do I sync between to laptops? I would like to sync my settings and bookmarks. QR code generation is ridiculous. I do not want firefox on my phone. Many Thanks, … (funda kabanzi)

How do I sync between to laptops? I would like to sync my settings and bookmarks. QR code generation is ridiculous. I do not want firefox on my phone.

Many Thanks,

Asked by snowbellysurfer 1 unyaka odlule

Last reply by James 1 unyaka odlule

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chase.com sign in

Reviewed this question from a year ago. I am having problem signing into Chase.com. The issues are the same as many others have written about. I can't believe this can no… (funda kabanzi)

Reviewed this question from a year ago. I am having problem signing into Chase.com. The issues are the same as many others have written about. I can't believe this can not be fixed/addressed. If it continues I will be forced to delete Moz://a firefox after many years. Please address and supply personal support options like share screen to help fix issues such as this.

Asked by macechko 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox changed my password, but didn't save it!

Hey Firefox Team, Earlier this evening, I was doing a little security update and changing the password to my Twitter and email addresses. Standard stuff. Firefox suggest… (funda kabanzi)

Hey Firefox Team,

Earlier this evening, I was doing a little security update and changing the password to my Twitter and email addresses. Standard stuff. Firefox suggested a secure password and I agreed; Firefox came up with a good one. The key icon in the URL bar showed a little message that said it had saved the passwords. Hooray.

It turns out, it didn't update my passwords at all and now I am locked out of my accounts. Firefox hasn't saved these new passwords it came up with and I'm stuck with my old ones which, obviously, don't work.

What can I do?

Asked by JTD 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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My malware app is reporting a Trojan.YZST.9002 loaded from Firefox executables

My System Mechanic malware search system has quarantined a virus located in two Firefox locations: Virus is W32/Trojan.YZST-9002 LOCATE IN: C:/PROGRAM FILES/MOZILLA FIREF… (funda kabanzi)

My System Mechanic malware search system has quarantined a virus located in two Firefox locations: Virus is W32/Trojan.YZST-9002 LOCATE IN: C:/PROGRAM FILES/MOZILLA FIREFOX/UNINSTALL/HELPER.EXE C:/PROGRAMFILES/MOZILLA FIREFOX/MAINTENANCE SERVICES_UNINSTALL... I will use the delete process and remove them and watch for future loads.

Asked by Jim 1 unyaka odlule

Answered by Jim 1 unyaka odlule

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  • Okugcinwe kunqolobane

when I try to download the QU210Installfiles.exe FireFox adds a .jpg to it making it QU210InstallFiles.exe.jpg

FireFox keeps putting a .jpg at the end of any file I try to download with .exe as its extension and adds a .jpg, example, when I download QU210InstallFiles.exe it change… (funda kabanzi)

FireFox keeps putting a .jpg at the end of any file I try to download with .exe as its extension and adds a .jpg, example, when I download QU210InstallFiles.exe it changes it to QU210InstallFiles.exe.jpg and I cannot there for install the program because it has the .jpg added to it and it wants to open in windows media viewer instead. It never use to do this, what have you guys done....uuhhhh, any help would be nice and I thank you. Daniel Goggia

Asked by danielos2 1 unyaka odlule

Answered by danielos2 1 unyaka odlule

  • Okugcinwe kunqolobane

Broken search

Getting sick of FireFox, I want to search from the GOOGLE SEARCH BAR, not the address bar, but the settings don't work you can choose to have the search bar next to the a… (funda kabanzi)

Getting sick of FireFox, I want to search from the GOOGLE SEARCH BAR, not the address bar, but the settings don't work you can choose to have the search bar next to the address bar, but it doesn't work, the google search bar doesn't work either, no matter what setting, your search ends up in the address bar, with all the updates, they don't fix crap on here, when someone makes a complaint, FIX THE CRAP, I don't need to ask 100 people why it wont work, just FIX IT!!

Asked by crapjunkmail 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Google search page

All of a sudden on my Google search page there are "tiles" underneath, and no way I can figure out to get rid of them. There are boxes for weather, "what to watch", "tre… (funda kabanzi)

All of a sudden on my Google search page there are "tiles" underneath, and no way I can figure out to get rid of them. There are boxes for weather, "what to watch", "trending", etc. I HATE them!! I've attached a screenshot. And, going into settings for Google leads me nowhere... Feel like this is a Firefox thing.

Any idea how to make my Google page (I used it as homepage) clean again??

Asked by trixiemac 1 unyaka odlule

Last reply by trixiemac 1 unyaka odlule

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How can I stop the purple Tracker Information pop-ups that appear every time I open a new webpage?

Hi, Since recent updates to Firefox I get a purple pop-up listing Trackers at the bottom right of my screen every time I open a new webpage. I'm happy with my PC securi… (funda kabanzi)

Hi,

Since recent updates to Firefox I get a purple pop-up listing Trackers at the bottom right of my screen every time I open a new webpage. I'm happy with my PC security settings and have good protection software running - but this pop-up listing Trackers is becoming a nuisance.

Is there a way to stop Firefox displaying the Tracker notification pop-ups whilst still intercepting and blocking them in accordance with my security settings?

I see that other users have asked the same question, but it does not seem to have been answered yet.

Thanks,

Peter

Asked by PeterKinloch 1 unyaka odlule

Answered by PeterKinloch 1 unyaka odlule

  • Okugcinwe kunqolobane

Hardware Acceleration "available by default" but not working

Hi. I have an older computer from 2007 with Windows 7 Ultimate 32-bit fully updated on it, as well as an Intel Pentium M 2.3 GHz, 2 GB RAM, and an ATI Mobility Radeon X60… (funda kabanzi)

Hi. I have an older computer from 2007 with Windows 7 Ultimate 32-bit fully updated on it, as well as an Intel Pentium M 2.3 GHz, 2 GB RAM, and an ATI Mobility Radeon X600 with the most recent Windows Update driver, which is 8.561.0.0 from Dec 1st 2008. I also have "DirectX End-User Runtimes (June 2010)" installed (had it before, and just reinstalled it anyway). And as I said, it's fully updated, meaning it also has the DirectX 11.1 update installed.

I installed the newest Firefox on it, and going on `about:support`, Hardware Acceleration tells me it's available by default but it's not working anyway (either "unavailable by runtime" or "failed by runtime", saying either that WebRender failed initializing, or that it failed acquiring a D3D11 device, and no idea why, because I think I just reinstalled it with the Microsoft DX installed from their download pages(?).

What does that mean? How can I fix this and get it to work? I could really use HW acceleration on this old thing. I've already disabled disk cache, and now the only issue is the high CPU bottleneck on it if I watch a video or do other rather intensive thing (even though the video is at 360p). [By the way, congratulations, this is the fastest browser I've found, and disabling disk cache and changing memory cache capacity are really very useful options, so thank you so much].

Does it help if I saw dxdiag says there was a problem with DirectShow, even though if I ignore the error, DirectShow, Direct3D and APG textures are still "Activated"? (If I don't ignore the error, dxdiag crashes)

I can provide any other required information. Thank you.

Asked by Edw590 1 unyaka odlule

Last reply by Edw590 1 unyaka odlule

  • Okugcinwe kunqolobane

Input languages

In the previous versions of Firefox, when selecting a language of input, all the other languages were unselected. This was a much better option than today's, where they r… (funda kabanzi)

In the previous versions of Firefox, when selecting a language of input, all the other languages were unselected. This was a much better option than today's, where they remain selected, allowing to check in several languages simultaneously. The problem with that is that when a word exists in both languages with a small difference (accent, two letters reversed or something like that), if there is a spelling mistake, it may not appear. In the example below, "defense" should be with an accent: "défense".

Asked by Frenchy 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Video link playback

There was an issue with accessing the network for media playback. The sub-error code will contain what specific resource was unable to be accessed over the network. | NET… (funda kabanzi)

There was an issue with accessing the network for media playback. The sub-error code will contain what specific resource was unable to be accessed over the network. | NETWORK_ERROR encountered, code: 1400

This is only happening on desktop Firefox. Mobile device works fine.

Asked by Ifxeyz 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule