Picture-in-picture not working properly

Ever since the latest update, the picture-in-picture function stopped working properly. If I activate it, the video will automatically go to full screen, and I need to pr… (funda kabanzi)

Ever since the latest update, the picture-in-picture function stopped working properly. If I activate it, the video will automatically go to full screen, and I need to press the full screen button multiple times to move it down to a small box. I am using Firefox on a Mac laptop.

Asked by benh2097 3 ezinsukwini ezidlule

Last reply by zeroknight 3 ezinsukwini ezidlule

Default speaker settings do not work correctly in Firefox

Hello. Our organization is experiencing an issue where sound settings are not carrying over correctly to Firefox. Specifically, this is with speaker settings. In multiple… (funda kabanzi)

Hello. Our organization is experiencing an issue where sound settings are not carrying over correctly to Firefox. Specifically, this is with speaker settings. In multiple calling platforms (tested in Genesys Cloud and Teams), we are not able to adjust the settings for the speaker that audio plays from. We can adjust the default microphone setting, but not the speaker setting. This is only occurring in Firefox (works fine in Edge and Chrome).

Additionally, we've tried adjusting the default audio settings by going to Windows > Sound settings > App volume and device preferences, and changing the settings specifically for Firefox on this page. This does not work. When we check Teams or Genesys Cloud, it seems like Firefox is just picking any default without a rhyme or reason.

Any assistance would be greatly appreciated.

Asked by gbishop61 3 ezinsukwini ezidlule

Last reply by zeroknight 2 ezinsukwini ezidlule

Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

Unable to run firefox. I get the error message. (see attached screenshot) After terminating firefox processes, I attempted to create a new profile. and see an error mess… (funda kabanzi)

Unable to run firefox. I get the error message. (see attached screenshot) After terminating firefox processes, I attempted to create a new profile. and see an error message. (see attached screenshot)

Asked by P J 2 ezinsukwini ezidlule

Last reply by cor-el 2 ezinsukwini ezidlule

mozilla monitor

I'm considering purchasing Mozilla monitor Plus. How many email addresses will I be able to have scanned if I sign up for that product? My wife & I currently have 3 e… (funda kabanzi)

I'm considering purchasing Mozilla monitor Plus. How many email addresses will I be able to have scanned if I sign up for that product? My wife & I currently have 3 email addresses we use.

Asked by vpops 3 ezinsukwini ezidlule

Last reply by James 2 ezinsukwini ezidlule

I am a senior citizen, not very computer literate and just want some technical support from Mozilla

Most of the time I cannot print my emails because an "add blocker" is installed. So now, I no longer use Firefox, since when I use Microsoft, I have no such problem. … (funda kabanzi)

Most of the time I cannot print my emails because an "add blocker" is installed. So now, I no longer use Firefox, since when I use Microsoft, I have no such problem.

Asked by samandmort2 2 ezinsukwini ezidlule

Last reply by cor-el 2 ezinsukwini ezidlule

where to find the cast-cast media to device icon in firefox browser

in the firefox browser is there any way to see the casting the browser screen to chromecast on tv. similar to 'cast to media device' in edge browser or chrome browser. … (funda kabanzi)

in the firefox browser is there any way to see the casting the browser screen to chromecast on tv. similar to 'cast to media device' in edge browser or chrome browser.

Asked by k.Indrakanth K 3 ezinsukwini ezidlule

Last reply by zeroknight 3 ezinsukwini ezidlule

My bookmarks and history are gone.

I get the following message when going online with Firefox: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another a… (funda kabanzi)

I get the following message when going online with Firefox: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." I've followed all the prompts to restart the computer, refresh the computer, delete the favicons.sqlite and places.sqlite and it won't allow me to delete them. This happened yesterday as well. Yesterday I could delete those files and everything was restored. But today I can't get it to work.

Asked by Lana Patterson 3 ezinsukwini ezidlule

Last reply by zeroknight 3 ezinsukwini ezidlule

Billón- refund

Please refund m money for the yearly subscription amount which I never agreed to purchase . I sent 3-3 messages asking for a refund. When I pushed the submit button it … (funda kabanzi)

Please refund m money for the yearly subscription amount which I never agreed to purchase . I sent 3-3 messages asking for a refund. When I pushed the submit button it won’t allowed me

Asked by Maritza Stenehjem 2 ezinsukwini ezidlule

Last reply by jscher2000 - Support Volunteer 2 ezinsukwini ezidlule

firefox extension can't read and change data on this site

why can't I use the lingq importer extention? I get a message for all my extentions that says: firefox extension can't read and change data on this site. It's preventing … (funda kabanzi)

why can't I use the lingq importer extention? I get a message for all my extentions that says: firefox extension can't read and change data on this site. It's preventing me from using the LingQ importer extention.

Asked by ElJay1951 2 ezinsukwini ezidlule

Last reply by jscher2000 - Support Volunteer 2 ezinsukwini ezidlule

Browser no longer asking for primary password

This started a few weeks ago. I thought it might have been because I synced the passwords with other devices. I reverted it back. When in about:logins, I click on the l… (funda kabanzi)

This started a few weeks ago. I thought it might have been because I synced the passwords with other devices. I reverted it back.

When in about:logins, I click on the log in button but nothing happens.

Asked by l s p 3 ezinsukwini ezidlule

Last reply by cor-el 2 ezinsukwini ezidlule

account setup

Since installing Ubuntu 23.10 on my new desktop pc, Thunderbird is failing to see the account details in .thunderbird I copied all the files from my backup into a new acc… (funda kabanzi)

Since installing Ubuntu 23.10 on my new desktop pc, Thunderbird is failing to see the account details in .thunderbird I copied all the files from my backup into a new account directory (/home/cfi/.thunderbird/y4xyxmli.default), a technique that has worked many times in the past, but not this time. Previously, thunderbird has simply taken the settings from the backed up files and used those to connect to my organisation's mail server. Any ideas? How can I force Thunderbird to read the old account settings?

Many thanks.

Asked by cfi2 3 ezinsukwini ezidlule

Last reply by christ1 2 ezinsukwini ezidlule

New Mail Composition Window Background Color

I am attempting to transition to Thunderbird. I have become quickly familiar with the HTML/CSS underlying the UI, and with the older userChrome.css structure for personal… (funda kabanzi)

I am attempting to transition to Thunderbird. I have become quickly familiar with the HTML/CSS underlying the UI, and with the older userChrome.css structure for personal customization.

However, I can not figure out how to change the default background color of the message composition window -- which exists in a separate window from the main message viewer window -- from #2a2a2e to basic white.

Cracking open a copy of omni.ja in the app package, the only ID that I can find that seem to possibly be relevant is #messageArea, found in the following .css files:

chrome/classic/skin/classic/messenger/messageQuotes.css chrome/classic/skin/classic/messenger/shared/editorContent.css chrome/classic/skin/classic/messenger/shared/messengercompose.css

I have tried to override the default #2a2a2e color of the message composition area in my userChrome.css file, but to no success. (By contrast, it was easy to change the background color of the message viewing area with #messagePane)

I have tried the obvious step of changing the background color to white in the color settings option. Even after multiple app restarts, this setting does not affect the dark grey default background of the composition window.

Is there a name to this window div and a class or ID that i could access and customize through my userChrome.css file?

Thanks!

Asked by stevenstromer 3 ezinsukwini ezidlule

Last reply by david 2 ezinsukwini ezidlule

over 30 obsolete tabs open when I repopen Firefox

I received a scam Apple (security) popup (on which I never clicked) and from that point on, some 30+ obsolete tabs congregate across the top Firefox browser window. How… (funda kabanzi)

I received a scam Apple (security) popup (on which I never clicked) and from that point on, some 30+ obsolete tabs congregate across the top Firefox browser window. How do i lose all these unwanted tabs?

Asked by Ed Weingold 2 ezinsukwini ezidlule

Last reply by cor-el 2 ezinsukwini ezidlule

'Bad' Current Session of Firefox (Windows)!

I currently have a 'bad/rouge' session of Windows 7 Firefox (don't really know how that happened) open (7 'Windows', each with one empty Tab plus 1 'Window', with only 1 … (funda kabanzi)

I currently have a 'bad/rouge' session of Windows 7 Firefox (don't really know how that happened) open (7 'Windows', each with one empty Tab plus 1 'Window', with only 1 populated tab (Yahoo Mail)! I need to close Firefox in order to restart my laptop (strange things have been happening, including not being able to access the internet)!! On restarting, I want to be able to open Firefox with the previous session I had with my 8 'Windows', each with dozens and dozens of Tabs! Please help, I sorely need those many 'Windows' and Tabs!!!

Asked by balls69bc 3 ezinsukwini ezidlule

Last reply by cor-el 2 ezinsukwini ezidlule

Lags whenever I tried to use Web Developer Tools

Firefox slows down when I use web developer tools, I use this whenever I try to save an image on Instagram or other sites that I go to just to save an image or look for t… (funda kabanzi)

Firefox slows down when I use web developer tools, I use this whenever I try to save an image on Instagram or other sites that I go to just to save an image or look for the video using the web tools.

Is there a way to fix this issue it lags the browser or it freezes for a second.

Asked by mark_vincent_16 3 ezinsukwini ezidlule

Last reply by cor-el 2 ezinsukwini ezidlule

The program says I now have 11 emails which haven't opened but there are no emails to open, just emails received previously

The program says I now have 11 emails which haven't been opened but there are no emails to open, just emails received previously. Apparently I am receiving but they are … (funda kabanzi)

The program says I now have 11 emails which haven't been opened but there are no emails to open, just emails received previously. Apparently I am receiving but they are not visible to me. what happened and how to fix. I'm an amateur and don't understand computer commands.

Asked by Doug Berlin 3 ezinsukwini ezidlule

Last reply by Chris 2 ezinsukwini ezidlule

i just want a plain calendar tab! like it used to be

Your response to: no calendar tab after installing lightning "Not sure what you installed and why. The Lightning add-on is no more. The calendar has been integrated into… (funda kabanzi)

Your response to: no calendar tab after installing lightning

"Not sure what you installed and why. The Lightning add-on is no more. The calendar has been integrated into Thunderbird since quite a while. There is no need to install an add-on. "

So if Lightning is no longer valid - please remove old references to it!! How do I get the old plain calendar tab on????

Asked by Bernard Crenn 2 ezinsukwini ezidlule

Last reply by Chris 2 ezinsukwini ezidlule

Tab search defaulting to address bar

Whenever I select tab and then start typing in the page search box it automatically jumps to the URL/Address bar. This is not only annoying but it makes it difficult for … (funda kabanzi)

Whenever I select tab and then start typing in the page search box it automatically jumps to the URL/Address bar. This is not only annoying but it makes it difficult for me to see what I'm typing, and it often results in unwanted typing errors. I have yet to encounter a single longtime Firefox user who thinks this is a good idea, but I have met several who've decided to drop Firefox and start using Chrome just to be done with it. I've been using Firefox since early 2005 and I've mostly been happy with it but this is just to annoying to continue. I'm complaining because the feature exits, I'm complaining because there's no option to opt for those of us who find it annoying and will never become comfortable with it.

If there is a working fix that I've been unable to find, then please point me to where or what it is so that I can apply it.

Asked by mh lg 2 ezinsukwini ezidlule

Last reply by cor-el 2 ezinsukwini ezidlule