Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Google and other websites turn grey instead of white

Hi Guys, every time i open a white website like google or my schools website it turns light grey like the attached photo. I haven't tried anything as I dont know how to f… (funda kabanzi)

Hi Guys, every time i open a white website like google or my schools website it turns light grey like the attached photo. I haven't tried anything as I dont know how to fix it. Thanks

Asked by Matt12456 1 inyanga edlule

Last reply by cor-el 1 inyanga edlule

Mozilla Firefox

How on earth do I update my Mozilla Firefox, I cannot play my Apple TV or Amazon Prime, which I am paying for, until I update it! I have tried really hard but am 78 and i… (funda kabanzi)

How on earth do I update my Mozilla Firefox, I cannot play my Apple TV or Amazon Prime, which I am paying for, until I update it! I have tried really hard but am 78 and it's not happening!

Asked by joanniegilbert1 2 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 2 izinyanga ezidlule

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I can not remove a extension.

I can not remove the extension! I have noticed for some time now that I have an extension in my Firefox extensions that has no name and keeps installing itself, even whe… (funda kabanzi)

I can not remove the extension!

I have noticed for some time now that I have an extension in my Firefox extensions that has no name and keeps installing itself, even when I try to uninstall it through the Firefox folder. The extension causes that in my search suggestions when I enter something always other websites come to the surface, or the actually suggested by firefox sites slide down. Some yahoo and amazon sites come up on my search results.

Asked by maikmadej99 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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Impossibly tiny address bar, tabs, everything

I have tried for literal years to fix this problem so I can switch to Firefox, but haven't been able to get any help. I'm serious. I wanted to switch to Firefox back in 2… (funda kabanzi)

I have tried for literal years to fix this problem so I can switch to Firefox, but haven't been able to get any help. I'm serious. I wanted to switch to Firefox back in 2020 and had this problem.

I've tried:

- Finding and adjusting any setting or preference that has to do with font size. It doesn't help.

- Uninstalling and deleting all of Firefox from my computer, then redownloading the newest version and installing that. This has happened over several versions.

I had to zoom in on this page just so I could type this, lol!

I'm attaching screenshots that show the problem. The top bar (the system font from my mac) vs. what I see in Firefox.

For reference, I have a macOS that's running Monterey v 12.2.1. It's a macbook air (13 inch).

Is there any fix for this? If not, is there another non-chrome browser you can recommend?

Thanks so much, since I know you're a volunteer and doing this just because you're a helpful person. And sorry to sound frustrated. I just have kept trying to fix this myself and had no luck!

Asked by Miss Meg 8 izinyanga ezidlule

Last reply by cor-el 8 izinyanga ezidlule

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Firefox crashing after granting permission to webcam ONLY AFTER account sync

Macbook pro M1 macOS 13.2 (22D49) Firefox crashes after granting permission to use my webcamera. I performed a complete refresh of profile and without installing any ex… (funda kabanzi)

Macbook pro M1 macOS 13.2 (22D49)

Firefox crashes after granting permission to use my webcamera. I performed a complete refresh of profile and without installing any extensions or setting up Mozilla Sync I tested using this page https://webcamtests.com/ and everything works as expected.

I think installed my list of extensions that I use and tested again, everything worked.

I then enabled Mozilla Sync and tested again, immediate crash right after granting permissions with a TCC policy violation according to the crashreport.

I then tested in safemode with all extensions disabled and it still crashes. So it works before enabling Mozilla Sync, but not afterwards, so something in my sync is causing this EVEN when in safemode.

Asked by mozilla402 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Random text corruption only on external monitor resolved with driver update

I suddenly began seeing weird, random text rendering problems in the browser. It looked like tiny bites had been taken out of random letters. At first I thought my exte… (funda kabanzi)

I suddenly began seeing weird, random text rendering problems in the browser. It looked like tiny bites had been taken out of random letters.

At first I thought my external monitor developed bad pixels, but I discovered that the problem only occurred on Firefox (109.0.1): No other browser (Chrome, Edge, Brave, Opera) showed the issue. Also, the problem only showed on my external monitors: it disappeared when I moved the browser window to my laptop screen.

I first noticed it only on letter "t" in the google search bar: I tested every other letter and none showed the same problem. In a continuous line of repeating "t" letters, the corruption occurred in a repeating pattern, only corrupting letters in position 7, 9, 16, 18, 20. But then I noticed elsewhere on the page I a random letter "a' was sometimes affected.

My NVIDIA studio driver needed updating (to 528.24), so I did that and the problem seems to have resolved. Very strange.

Asked by robgazy 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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"Open Link in New Tab" auto closes tab immediatly when in Private Browsing Mode

If I open a private window and then right click on any link and choose the "Open Link in New Tab" context menu option, a new tab will appear for a few milliseconds before… (funda kabanzi)

If I open a private window and then right click on any link and choose the "Open Link in New Tab" context menu option, a new tab will appear for a few milliseconds before immediately closing and the link will never load. The new tab closed in this manner will not show up in the history of closed tabs either (likely because this list is only updated after a tab fully loads a page before being closed, which obviously never happens). I have not added any new addons since long before this problem started, but I did try disabling any tab related addons to no effect.

Asked by 700_Tnega_Terces 1 unyaka odlule

Last reply by steve543 10 izinyanga ezidlule

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Can't access a website.

I am getting a 404 error for a website I use daily. I think firefox may blocking it and I want it unblocked please. The name of the website is counciloftime.com … (funda kabanzi)

I am getting a 404 error for a website I use daily. I think firefox may blocking it and I want it unblocked please. The name of the website is counciloftime.com

Asked by sbparvey 1 unyaka odlule

Last reply by itronixpython10 11 izinyanga ezidlule

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Printing out logins and passwords

I don't seem t have the right usernames and passwords to be able to print out my logins and passwords. I am able to login to Windows whenever I restart my PCs, but Firef… (funda kabanzi)

I don't seem t have the right usernames and passwords to be able to print out my logins and passwords. I am able to login to Windows whenever I restart my PCs, but Firefox doesn't accept the password. I have tried versions of the name that appears on my Windows screen after login, but that doesn't work. There is no alternative account on my laptop.

Asked by Dennis C During 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 11 izinyanga ezidlule

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Unable to Reduce Multiple Processes in Firefox

My keyboard regularly locks up using Firefox. I tracked the problem down to having upwards of 40 Firefox processes running in Task Manager. Disabling them or restarting F… (funda kabanzi)

My keyboard regularly locks up using Firefox. I tracked the problem down to having upwards of 40 Firefox processes running in Task Manager. Disabling them or restarting Firefox only works for a few hours before the problem recurs.

Several people here recommend disabling "Use recommended performance settings," which should give me the option of selecting the max number of processes to be running.

However, when I disable the recommended performance setting, the hardware acceleration option appears, but not the process number selection. I'm finding no way to set the max number of processes.

I'm hoping for a work-around to that, or a different solution.

Thanks.

BTW, I also notice excessive processes running when I use Chrome. I'm concerned why this is happening on both my browsers.

Asked by john2510 1 unyaka odlule

Last reply by mathesonre 11 izinyanga ezidlule

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How do I eliminate tracking protection globally?

The "shield" icon for turning off tracking protection cannot be turned off completely. It seems you have to do this for every single website. This feature (curse) makes a… (funda kabanzi)

The "shield" icon for turning off tracking protection cannot be turned off completely. It seems you have to do this for every single website. This feature (curse) makes almost all websites non-functional. How do I turn this off completely? If I cannot eliminate this I will change to another browser.

Asked by s.wisher 11 izinyanga ezidlule

Last reply by cor-el 11 izinyanga ezidlule

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google maps

Since the latest update, Firefox won't display Google maps anymore. There was a message saying Windows blocked access to the graphics. Can't figure out where in Windows… (funda kabanzi)

Since the latest update, Firefox won't display Google maps anymore. There was a message saying Windows blocked access to the graphics. Can't figure out where in Windows 10 to undo this. Help! Firefox useless to me without Google maps.

Asked by dan247 1 unyaka odlule

Last reply by lazizakhmedov1014 1 unyaka odlule

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There is no way to unsubscribe from Mozilla emails or newsletters

After signing up for an account I am getting bombarded by emails from Mozilla. I follow the links for "unsubscribe" and "manage your communication preferences" within eac… (funda kabanzi)

After signing up for an account I am getting bombarded by emails from Mozilla. I follow the links for "unsubscribe" and "manage your communication preferences" within each email, as well as going through "Manage Account" from the Firefox browser. All paths lead to: https://www.mozilla.org/en-US/newsletter/existing/ Which says: Something is amiss with our system, sorry! Please try again later. This has been the case now for over a week, so I assume it's not the system. I have tried multiple browsers, I always get the same message.

Asked by infrastructureasbob 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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URL and search bar square corners wanted in FF 109

At one time there was a userchrome patch which could be applied to obtain legacy-style square corners on the URL bar and the search bar. I can not get this to work despi… (funda kabanzi)

At one time there was a userchrome patch which could be applied to obtain legacy-style square corners on the URL bar and the search bar. I can not get this to work despite trying several different suggestions and I suspect it may be related the the Proton redesign.

Can anyone suggest a userchrome mod to obtain the desired square corners?

Asked by KB11CM 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Lost passwords and bookmarks

When Firefox automatically updated to 109.1 tonight, I lost all my saved passwords and bookmarks. The bookmarks aren't in a file under 'Restore' in 'Manage Bookmarks' (b… (funda kabanzi)

When Firefox automatically updated to 109.1 tonight, I lost all my saved passwords and bookmarks. The bookmarks aren't in a file under 'Restore' in 'Manage Bookmarks' (but I had saved them so I got most of them back). But I can't get my passwords. What happened?

Asked by kenhirschkop 1 unyaka odlule

Last reply by Randy C. 1 unyaka odlule

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bank blocked by firefox

my bank says that the latest firefox is blocking my access. it works ok with other browsers and used to work with firefox. do i change banks or change browsers? is fir… (funda kabanzi)

my bank says that the latest firefox is blocking my access. it works ok with other browsers and used to work with firefox. do i change banks or change browsers? is firefox going to "fix" this?

Asked by hijano 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule