Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

HTTP 500 when signing in from Firefox (Chrome works fine)

Only able to sign in with Chrome :-( Firefox 108.0.1 Mozilla Firefox for Fedora gives 500 error. See below: 500 Error Oh dear, something went wrong there. We've bee… (funda kabanzi)

Only able to sign in with Chrome :-( Firefox 108.0.1 Mozilla Firefox for Fedora gives 500 error. See below:

500 Error Oh dear, something went wrong there. We've been notified and will get working on a fix.

n@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:13512 diff@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:13673 getLoad@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:16126 getAllData@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:24310 getFilteredData@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:25652 flush@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:23291 logEvent@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:26424 logView@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:27200 logView@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:1:37891 showView/</<@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:111026 invoke@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:6401 run@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:1809 R/<@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:99:2761 invokeTask@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:7019 runTask@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:2424 m@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:9056 invokeTask@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:8124 p@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:115:743 d@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:115:1058 _@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:115:1357 </p>

Asked by redhermes 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox 108 does not let me close tabs

I am on Manjaro Linux and installed the update to Firefox 108. The result is an unwieldy, unhelpful interface that is the opposite of the efficiency claimed by Mozilla. I… (funda kabanzi)

I am on Manjaro Linux and installed the update to Firefox 108. The result is an unwieldy, unhelpful interface that is the opposite of the efficiency claimed by Mozilla. I can't close tabs, I can't even easily find them. The top bar gives me two controls with identical function: both show "Save to Pocket" and "Customise toolbar..."

Could you tell me how I can close tabs, please? If I can't, then I'll be adding to an endless history, probably making the browser slower and slower.

Who asked for these changes? In what way are they they helpful to me?

Asked by adbuk 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule

  • Okugcinwe kunqolobane

How do I delete the "Other bookmarks" folder in the bookmarks menu?

Inside of the bookmarks menu, there is a folder named "Other bookmarks." I'm unable to delete this folder. If I right click on it either in that menu or in the manage boo… (funda kabanzi)

Inside of the bookmarks menu, there is a folder named "Other bookmarks." I'm unable to delete this folder. If I right click on it either in that menu or in the manage bookmarks menu, the delete option is greyed out. See the attached image for more info.

How do I delete this?

Asked by Dan 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Youtube struggles to open.

Hi, I recently began having trouble getting Youtube to work on Firefox.. Doesn't seem to want to connect, slow to open, mostly not at all, sometimes loads half the page..… (funda kabanzi)

Hi, I recently began having trouble getting Youtube to work on Firefox.. Doesn't seem to want to connect, slow to open, mostly not at all, sometimes loads half the page....etc Constantly comes back with a message that I am not connected to the internet, which is nonsense.. It loads instantly in Microsoft Edge..which I normally don't use at all. I have deleted all history , Cache etc multiple times and that works maybe for one time and then the problem is back again.

Appreciate some help.

Asked by sincas 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox 108 update changed my default search engine

With the update from 107.1 to 108.0 my default search engine was reset from DuckDuckGo to Google. This happened several times before, about once a year. Extremely annoyin… (funda kabanzi)

With the update from 107.1 to 108.0 my default search engine was reset from DuckDuckGo to Google. This happened several times before, about once a year. Extremely annoying. I'm using the only browser not based on chromium for a reason.

Is this due to some agreement between Google and Mozilla?

I really wish I could pay directly for a browser. I'm using it 8-10 hrs each day.

Asked by YeOldNerd 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

No adblocker in add on or on the top of firefox, but I get alert on some of the web pages

Hi, I explained in the query itself. I do not have any add on or downloaded any ad blocker software. But genuine sites are not allowed to for eg. to access a speed test w… (funda kabanzi)

Hi, I explained in the query itself. I do not have any add on or downloaded any ad blocker software. But genuine sites are not allowed to for eg. to access a speed test website keralatelecom.info. I get this alert

Asked by jrj 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

All downloads are automatically saved in the DOWNLOADS folder despite my having selected that I be asked each time where to save.

In the past, I used to be able to choose where to save downloads but for a while now, anything I choose to download is automatically saved in the DOWNLOADS Folder. On th… (funda kabanzi)

In the past, I used to be able to choose where to save downloads but for a while now, anything I choose to download is automatically saved in the DOWNLOADS Folder. On the "Save files to" box I was able to replace "Downloads" to "Always ask you where to save files". Nothing I do now can remove/delete the word Downloads from that box.

If you have a look at the attached image, I have ticked the "Always ask you where to save files" box which is below the "Save Files to " box but ALL downloaded files still end up in the Downloads folder.

Please note I am not tech savvy but I'm fairly good following clear instructions. Thank you in advance.

Asked by felicity600 1 unyaka odlule

Last reply by James 1 unyaka odlule

  • Okugcinwe kunqolobane

PDF downloading in secure mode

when i download a pdf from Chase.com it automatically assigns a password to it even though i never asked it to do this. . chase says they do not attach a pswd to their st… (funda kabanzi)

when i download a pdf from Chase.com it automatically assigns a password to it even though i never asked it to do this. . chase says they do not attach a pswd to their statements. however, when downloaded by firefox there is some type of password in it. i can read it, but cannot edit it. i have tried using different pdf editors ,Foxit or adobe. it always asks for the psword yet i never assigned one to it and i dont want to. chase support says it is my browser security. please help

Asked by staycare5 1 unyaka odlule

Last reply by techguy150 1 unyaka odlule

  • Okugcinwe kunqolobane

Passwords lost

Hi. The other day Firefox was playing up so I refreshed it which sorted it all out. However today I find all my saved passwords have gone. On researching this I see they … (funda kabanzi)

Hi. The other day Firefox was playing up so I refreshed it which sorted it all out. However today I find all my saved passwords have gone. On researching this I see they may be in an old Firefox data on the desktop. Checking this there is a directory there dated 22/12/2022 which is when I did the refresh. Brilliant! But when I go into about:profiles it doesn't give me the option to "launch profile in new browser" which is what I think I need to do. Any help very gratefully received. Thank you. John

Asked by johneg 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule

  • Okugcinwe kunqolobane

Restore Tabs / Windows / Sessions / History

Dear Firefox, Yesterday 1-2-23 I lost my tabs. When I tried to restore them I followed the suggestions listed in "help". I clicked on the "menu" on the top right of my b… (funda kabanzi)

Dear Firefox,

Yesterday 1-2-23 I lost my tabs. When I tried to restore them I followed the suggestions listed in "help". I clicked on the "menu" on the top right of my browser, found the "history" and selected it. The "restore" option did not appear. On my macbook pro 2012 os 10.13.6 I had 3 "desktop" selections. I had a browser window on each of the desktops that held multiple tabs. The third "desktop" was the "dashboard" which mostly had widgets. Somehow the browser window from one of the Desktops was applied to the dashboard and when I tried to remove it the result was that it closed and was removed from all desktops.

How can I find the sessions or tabs that were present on Jan 1 or before? I'm not that tech savy and would love to be able to speak with a real person that would be able to walk me through a solution if there is a solution.

Asked by mkress 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Secure Connection Failed

Trying to login to www.visualmicro.com forum site. It has been a while since I've used the site. Now I'm getting Secure connection Failed - PR_CONNECT_RESET_ERROR page. I… (funda kabanzi)

Trying to login to www.visualmicro.com forum site. It has been a while since I've used the site. Now I'm getting Secure connection Failed - PR_CONNECT_RESET_ERROR page. I've contacted them and their reply was "The issue you have with the forum is related to something on your pc. The forum is actively used by many users." I've gone through the troubleshooting procedures to no avail. Please advise.

Asked by LeeRossCritchlow 1 unyaka odlule

Last reply by Dragon Lady 1 unyaka odlule

  • Okugcinwe kunqolobane

Tab Rows

Since the last updates, all my tabs appear on multiple rows. How do I get this back to 1 row. And why can't I find anything about this searching help/the internet with su… (funda kabanzi)

Since the last updates, all my tabs appear on multiple rows. How do I get this back to 1 row. And why can't I find anything about this searching help/the internet with such a big change ?

Asked by neil90 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

bookmarks issue

I am trying to edit my bookmarks, deleting those no longer needed, etc. However, I now have several versions in my bookmark folders, an up to date one, an original one, … (funda kabanzi)

I am trying to edit my bookmarks, deleting those no longer needed, etc. However, I now have several versions in my bookmark folders, an up to date one, an original one, and an in-between one. They seem to show up randomly. Why is this happening? If I delete or edit a bookmark, can't it stay edited or deleted?

Asked by andy1608 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Tabs Keep Randomly Disappearing at 100+

I had a little over 100 tabs open on Firefox, and they disappeared when I opened the app. I did not close them, I have auto-close set to never and inactive tabs turned of… (funda kabanzi)

I had a little over 100 tabs open on Firefox, and they disappeared when I opened the app. I did not close them, I have auto-close set to never and inactive tabs turned off. They're not in my recently closed section, although the tabs I did close during my last session were there. The individual websites are still in my history.

This has been randomly happening for almost a year now, but this is the second time this month. My tabs keep disappearing with no warning and no apparent way to get them back, and it's always when I'm over 100 tabs. The weird thing is I've been over 400 tabs before with no issues, so idk why barely over 100 now is an issue. Why does this keep happening? Is there a way to get my tabs back?

Asked by davidasher00 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Ebay: exclamation mark on the lock icon to the left of the address bar says connection not secure

Using Firefox v108 Win10. When I do a search on eBay I get a search result page. Everything is fine. The problem is, when I click on an item to get details, the address… (funda kabanzi)

Using Firefox v108 Win10.

When I do a search on eBay I get a search result page. Everything is fine.

The problem is, when I click on an item to get details, the address bar shows an exclamation mark on the lock icon. The message says, "Connection not secure. Parts of this page are not secure (like images)." It continues to say, your connection to this site is not private. Information you submit could be viewed y others (like passwords, messages, credit cards, etc.) "Your connection is not private and information you share with the site could be viewed by others."

No way am I using eBay like this. Date and time are good, cleared cache and restarted numerous times, rebooted modem/router couple times and ran cCleaner. The home page and search pages are ok. The problem is when I click on an item to get details.

Microsoft Edge works fine. I don't get the exclamation mark on the lock icon or the security message when using Edge. Called eBay and they said everything is ok but put in a work order... been months and never heard back from them. Comments/suggestions?

Asked by Scott 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Labels that are required in our Google Drive environment show as "Couldn't load labels. Try again." but work in private window

This issue only occurs for users using Firefox. When creating a document in our company's Google Drive environment there is a required Data Classification label that must… (funda kabanzi)

This issue only occurs for users using Firefox. When creating a document in our company's Google Drive environment there is a required Data Classification label that must be applied to documents and users are prompted with "To comply with policies, fill in missing fields.Fill in required fields." but when they click to apply the label the labels fail to load and they receive "Couldn't load labels. Try again." This only happens in Firefox, no other browser, but works in a Firefox private window. A fresh install of Firefox vs one that has add-ons or customization behaves the same. I'm sure it's just some setting that needs to be changed but we've been unable to figure out what tweak is needed.

Asked by dawn.bowles 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Favicon being overridden by images from webpages instead

I've noticed since I've replaced my Samsung tablet with a newer version (S6 Lite running Android 12) that this version of Firefox is not picking up the favicon on my webs… (funda kabanzi)

I've noticed since I've replaced my Samsung tablet with a newer version (S6 Lite running Android 12) that this version of Firefox is not picking up the favicon on my website. When I save the website shortcut to my homescreen, instead of the favicon Firefox is picking up the first image it finds on the page.

So - if I save all five webpages of my website to my tablet, each will have a different image - and none of them will be my favicon. The image from my tablet screen, attached (5 rows x 6 icons, against a beach backdrop) - shows three of the pages from my website, circled in yellow. You can see that none of them have picked up my fish favicon, and some of them have picked up the Etsy image link instead.

This problem of the favicon being ignored isn't being replicated elsewhere - my PC (very ancient, running an up to date Firefox browser) shows the favicon in the browser toolbar and on the homescreen, and my Samsung phone (equally ancient, running an up to date Chrome browser) shows the generic alphabet letter icon when the website is saved to my homescreen (this is not a problem, I'm just mentioning it). Images attached.

Is there a simple fix for the favicon being overridden, or a workaround? I'd be grateful if someone could explain why it's happened and what I can do to fix it. I'm conscious that if someone saved my website to their browser using just the favicon and no text, as I do, they might simply delete it if they don't recognise the favicon. Thanks in advance. Rachel

Asked by rachel321go 1 unyaka odlule

Last reply by Paul 1 unyaka odlule