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  • Okugcinwe kunqolobane

Disable Constant Pop Up add "outlook.live.com" as an application for mailto links

The 'add "outlook.live.com" as an application for mailto links' keeps popping up continuously after I click to X to delete the banner message. How do I disable it? Firef… (funda kabanzi)

The 'add "outlook.live.com" as an application for mailto links' keeps popping up continuously after I click to X to delete the banner message. How do I disable it? Firefox should have a "don't remind me again" option. I do not want to add mailto links or make any changes. Thank You!

Asked by memig 7 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 1 inyanga edlule

  • Okugcinwe kunqolobane

How do I turn off your firewall?

I am sick and tired of Firefox denying me access to common store websites. How do I turn off your firewall? I want to shop on Lowes.com and I cannot get access. Firefo… (funda kabanzi)

I am sick and tired of Firefox denying me access to common store websites. How do I turn off your firewall? I want to shop on Lowes.com and I cannot get access. Firefox is proving recently to be more of a problem than an asset.

Asked by janetinlargo 8 izinyanga ezidlule

Last reply by zeroknight 8 izinyanga ezidlule

Youtube Firefox SLOW

YouTube has been so slow in Firefox. It just takes a ton of time for the video to actually play. It's just a spinning circle in a video. I can refresh several times and t… (funda kabanzi)

YouTube has been so slow in Firefox. It just takes a ton of time for the video to actually play. It's just a spinning circle in a video. I can refresh several times and then it plays. I cleared my cache, history, data...etc everything from Firefox. That seemed to help for a bit. Then it just resulted back to being slow. It's just in Firefox. I played videos in Edge. It was fine. No issues. It's just FireFox. It started most recently too. It wasn't happening a week ago. I even tried going back to an old version of Firefox. Didn't help. Anyone know how to fix? Not using ad blockers either FYI. I just want videos to play normally and fast.

Asked by boohere21 5 izinyanga ezidlule

Last reply by Guy Tech 3 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox stops audio playback when on a teams meeting while using a BT headset. Is there a way to prevent firefox from stopping audio playback?

I was on a teams meeting because I wanted to do a study session with someone on another country. As part of the homework I needed to do, I needed to listen to some audio.… (funda kabanzi)

I was on a teams meeting because I wanted to do a study session with someone on another country. As part of the homework I needed to do, I needed to listen to some audio. I changed my windows audio devices to output through the Communications device for the headset. Then I played the audio on a tab. The audio played for a few seconds before stopping again.

I understand that this is behaviour intended to let you take a call or meeting without having to manually pause any open tabs you might not have at hand, but I would like Firefox to understand I really want that audio to play without thinking it knows better. Is there any way to disable this behavior?

Asked by ardyvee 9 izinyanga ezidlule

Last reply by Medhasree Suram 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox Browser will not load games on facebook

I am not able to load any games on Facebook using Firefox,the game main page loads and the spinning loading just stops and goes no further. All other browsers do not hav… (funda kabanzi)

I am not able to load any games on Facebook using Firefox,the game main page loads and the spinning loading just stops and goes no further. All other browsers do not have this problem, chrome loaded fine, Microsoft Edge loaded fine. I was able to get it to work for a short bit last night on Firefox by totally removing Firefox, including folders last night, shut down, tried today and issue has returned. I have tried all the steps in the forums, nothing is working, why is it only Firefox doing this?

Asked by Mike.BAOEWulf 9 izinyanga ezidlule

Last reply by zeroknight 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Volume asjustment

Whenever I log on to my bank's web site, I'm sent an audible signal that invites me to start a chat session with a bank agent. The problem is that the audible alert is so… (funda kabanzi)

Whenever I log on to my bank's web site, I'm sent an audible signal that invites me to start a chat session with a bank agent. The problem is that the audible alert is so loud that it startles me. This is very annoying. I called the bank's help line and was told there was no way they could adjust the sound volume. I would like to know if it's possible for Firefox to decrease the volume for that web site.

Asked by Gino Pipia 9 izinyanga ezidlule

Last reply by TechHorse 4 izinyanga ezidlule

  • Okugcinwe kunqolobane

Bookmarks

On my Tablet, the Bookmarks have decided to split into two folders :Bookmarks and Other Bookmarks. Not what I want. Is there any way that I can get them to combine t… (funda kabanzi)

On my Tablet, the Bookmarks have decided to split into two folders :Bookmarks and Other Bookmarks. Not what I want. Is there any way that I can get them to combine to just Bookmarks?

Asked by kevin case 6 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

convert jpg into pdf

I used to (not long ago) convert jpg images into pdf, which works well for various applications. I am having a glitch in making the conversion now. My Firefox version i… (funda kabanzi)

I used to (not long ago) convert jpg images into pdf, which works well for various applications. I am having a glitch in making the conversion now. My Firefox version is 123.0.1. Is there a reasonable workaround?

Asked by archatty 9 izinyanga ezidlule

Last reply by Zeeshan Kundi 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

can't open messages.google.com

I used to have no problem opening messages.google.com/web/conversations to link my messages to my Pixel phone. Just recently the site will not open in Firefox. Not an err… (funda kabanzi)

I used to have no problem opening messages.google.com/web/conversations to link my messages to my Pixel phone. Just recently the site will not open in Firefox. Not an error message, it just won't open the page.

Asked by Jeff 6 izinyanga ezidlule

Last reply by jonzn4SUSE 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Two gmail accounts

I have logged out of one Gmail account and want Firefox to use another, but Firefox ignores the one I want to use. How do I get Firefox to recognize a certain Gmail acco… (funda kabanzi)

I have logged out of one Gmail account and want Firefox to use another, but Firefox ignores the one I want to use. How do I get Firefox to recognize a certain Gmail account so I can receive mail?

Asked by glassguru1345 7 izinyanga ezidlule

Last reply by cor-el 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

firefox extension can't read and change data on this site

why can't I use the lingq importer extention? I get a message for all my extentions that says: firefox extension can't read and change data on this site. It's preventing … (funda kabanzi)

why can't I use the lingq importer extention? I get a message for all my extentions that says: firefox extension can't read and change data on this site. It's preventing me from using the LingQ importer extention.

Asked by ElJay1951 7 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

bookmark backups not working on one device

I have a Mac desktop, a laptop with Windows 11, and an Android phone. I have about 120 bookmarks saved. On my Mac, they periodically backup fine and I can restore them … (funda kabanzi)

I have a Mac desktop, a laptop with Windows 11, and an Android phone. I have about 120 bookmarks saved. On my Mac, they periodically backup fine and I can restore them if anything goes wonky. My phone and Windows laptop both show all the same bookmarks as the Mac. However, if I go to Manage Bookmarks to restore them on the Windows laptop, it shows many backups have occurred but only 5 bookmarks have been backed up. I have signed out of Firefox on all devices and signed back in. The Windows laptop did one correct backup showing the 120 or so bookmarks, and then every subsequent backup shows only 5 again. After a few weeks, the "correct" backup has been overwritten and is gone.

Anybody know what I can check to make the Windows laptop backup my bookmarks correctly?

Asked by tcpear32 8 izinyanga ezidlule

Last reply by cor-el 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Decryption tool for passwords in Firefox

Back in November 2023 I had the misfortune of a software engineer not doing his job correctly and he reinstalled the OS on my laptop instead of repairing some software th… (funda kabanzi)

Back in November 2023 I had the misfortune of a software engineer not doing his job correctly and he reinstalled the OS on my laptop instead of repairing some software that wasn't functioning correctly. Mercifully, I have had Microsoft support working on recovering my data, which has proved a tremendous task. 4 months and counting.


We have now finally managed to recover my passwords for my browsers, but they are encrypted. Microsoft Support have therefore asked if Mozilla do a decryption tool as they cannot open the file without it being decrypted first. If I was using Microsoft Edge, they would have been able to assist as that is a Microsoft product, but as Firefox is a third party application, they've asked for assistance. By the way, these are NOT scammers or hackers 'helping' me, but Microsoft support and I get everything emailed about our support etc.

Thanks in advance.

Asked by darrenallen73 9 izinyanga ezidlule

Last reply by TechHorse 7 izinyanga ezidlule