Yonke imikhiqizo Isithangami Sokwesekwa

Summary of my current relevant software/hardware:

FireFox (UK): 113.0.2 (64-bit)
Windows 10 Pro(UK): 
 Vers.: 22H2
 Installed on: 2021-01-23
 OS build: 19045-2965
Lenovo (laptop): 
 ThinkPad X1 Extreme Gen 3
 Processor: Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz
 Installed RAM: 32.0 GB (31.8 GB usable)
 System Type: 64-bit operating system, x64-based processor

My problems with FireFox 113.0.2 started when I began to download some Affinity V2 videos. Some of these were rather large (over 500MB) and I noticed that several were being downloaded at the same time (which was no surprise). However, after sometime I noticed that only one of the videos was completely downloaded and the others were just stopped. Then, when I looked at the task manager the number of FireFox instances was increasing: ...,5,6,...18,..

Of course, I thought I could fix the download process but all my efforts failed; e.g. after a restart of windows and execution of FireFox the same videos were still in a "hold" state and many instances of FireFox were being executed. After a frustating night of failures I finally decided to restore an older FireFox using my Acronis backup/recovery software. My last Aronis backup of my entire system was made on 2023/04/07 with the most recent version of FireFox at the time which worked fine when downloading several large video files at the same time.

I only included the C:\Program Files\Mozilla Firefox' in the restore since I have installed a rather large number of new apps and updates after 2023/04/07. This also failed -- my add-ons, bookmarks, etc. in this restored version were all missing and before I could stop the recovery process, the restored FireFox was updated to the latest as of today (2023/06/01). And of course the problem had not be fixed.

So finally to my request: What directories, files do I need to restore, from the 2023/04/27 backup with all of its features at that time -- this is important, and how do I stop it from upgrading to a newer version?

I would be glad to provide additional information if needed :-)

I will be moving all of my data to a new laptop and want to know if I need to have both my personal Firefox profile and the "default-release" profile backed up. The "default" one is over 3GB and has over 20k files in it, and my personal one is only 113 MB with 1300 files — and my thumb drive needs all the extra space it can get. (Why would the "default-release" profile be so much larger than my personal one?)

The old laptop runs on Windows and the new one will have the Linux OS. Will that make a difference in using a backed up Firefox profile? I mean, will the data still work in the new OS?

I have several email accounts with my domain at Godaddy. They say I must change from POP/IMAC to EXCHANGE PROTOCOL to see my email. When will there be a software solution for TB to change the emails to EXCHANGE automatically?

When I installed the new version of Thunderbird, I lost all my saved email files, and I lost all the opened emails in my inbox, which I had been keeping there for further action at a later date. Is there anyway to recover my lost emails? Can I go back to the old version, and will my lost emails be recovered there?

Gwen Barry

I am trying to set up a new Thunderbird email account using pop3.gotadsl.co.uk port 110 and smtp-auth.gotadsl.co.uk port 25 which are the settings I have been using for years on my old Livemail account. Thunderbird recognises these settings but warns me that pop3 and smtp-auth do not use encryption and as such could expose my password and private information, Can you please advise me what settings I can use. Many thanks.

I have been using TB for many years. In previous version, filter rules data were stored in: MsgFIlterRules.dat file. I find no such file in TB 102. I can copy the MsgFilterRules.dat file from a previous installation, but where should I put it? The folder arrangement of TB 102 seem quite different from that of my previous version, which was 78. I am using MX linux 21.3.

I had to reset win10 and used a satellite drive to move all my Mozilla and Thunderbird app/files in their entireity via drag and drop to the drive. I got tbird installed and all my current inbox messages are there but i cannot find my folders and their subs, this is how I pay my monthly bills, with each folder representing the summation of bill paying for several years. My reciepts of payment as well as pass information is in those folders and my bills have to be paid on the 1st. I had years of data in there and I cannot find it. Please help, fast. Thanks, Arthur

Attempts to import from a previous [recent] profile generate this error message:

uncaught exception: Object Uncaught (in promise) Exception { name: "", message: "Component returned failure code: 0x80550013 [nsIMsgFolder.createSubfolder]", result: 2153054227, filename: "resource:///modules/ThunderbirdProfileImporter.jsm", lineNumber: 725, columnNumber: 0, data: null, stack: "_importMailMessagesToLocal@resource:///modules/ThunderbirdProfileImporter.jsm:725:31\nstartImport@resource:///modules/ThunderbirdProfileImporter.jsm:146:12\nstartImport@chrome://messenger/content/aboutImport.js:701:30\nonclick@about:import#:1:19\n", location: XPCWrappedNative_NoHelper }

Can anyone decipher this?

My e-mail address changed, but the old one keeps popping up. I need to ELIMINATE the old one and use ONLY the new one. I've told various organizations, businesses, etc., to make the change. I want Mozilla Firefox to ELIMINATE the old one and use ONLY the new one. Help!

I've downloaded a calendar file 4 times from a website. I've checked all of my 2 download folders with internet and SD card. Not there. I 4 notifications listed next to the Firefox shortcut. Where the hell did Firefox send the files and how do I deal with the notifications. Not listed when I go into the settings. Beyond frustrating. Shouldn't be this hard. Urgh.

Hello, thank you for your help. What a pretty application.

I installed Thunderbird on Fedora 36. It came up and asked for account information. I typed some in, but needed to enter ports. I hit the advanced button and it gave me an unexpected message about my settings not being saved.

Anyway, the account settings->Server Settings, and settings->Outgoing Server, are all now set and correct. Strangely, there is no place on the form for entering the passwords for the incoming and outgoing accounts. I guess it will prompt for those?

I can not get Thunderbird to do anything at all.

If I tell it to read mail, nothing happens (and no password prompt so it can not have checked for messages).

There are no 'test connection' buttons on the settings pages that I can find.

There are no error messages that I can find, or any other indication of a problem.

LOL I am completely baffled and have no idea what to do to make it go. Any tips appreciated. Thanks!

Am trying to import my .pst files from outlook 2019 into thunderbird. Have tried using import tool. Get to step 2 and does not asllow me to specify location of the .pst file. what am I doing wrong?