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What is causing Firefox 59.x.x (32&64) to crash Windows Pro 10?

Firefox 59.0.2 (32&64 bit) causing Windows 10 Pro to crash. I noticed it was mainly happening on websites that use flash video but I'm having it happen at other times… (funda kabanzi)

Firefox 59.0.2 (32&64 bit) causing Windows 10 Pro to crash. I noticed it was mainly happening on websites that use flash video but I'm having it happen at other times also. Personally, it's happening on my 64-bit Windows 10 Pro laptop with 32-bit firefox installed and also on my 64-bit Windows 10 Pro desktop with 64-bit firefox installed. I have downgraded since the crashing and I can't stop it from happening. It's happening with over 30 computers here at my job and it's becoming a major headache. When windows crashes, I get a blue screen saying utt ohh, something went wrong with a frown face and a QR code. It'll boot back up after a little but sometimes when they happens, firefox won't load again until I completely purge it off the computer and re-install it. Some of the machines in question do NOT have adobe flash installed and the computer still crashes when reaching certain sites. We started noticing this happening once 59.0.2 was being pushed out to each computer on the domain.

Asked by sadkuh 2 iminyaka edlule

Answered by sadkuh 2 iminyaka edlule

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bookmarks do not show

My windows 10 laptop crashed two days ago so it was reinstalled. All data are on a hdd so only the ssd for software was affected. Also my Firefox profile is on the hdd so… (funda kabanzi)

My windows 10 laptop crashed two days ago so it was reinstalled. All data are on a hdd so only the ssd for software was affected. Also my Firefox profile is on the hdd so it is untouched.

I installed the most recent version of Firefox (Quantum 60.0.1 64 bit) today and started it with -P and directed it to my profile that is still there on the hdd. But Firefox does not show my bookmarks. In the troubleshoot information the correct profile folder is shown.

In this folder is a 5Mb places.sqlite file.

The tip to rebuild the Places database with an add-on does not wok because the add-on webpage says "This add-on is not compatible with your version of Firefox." https://addons.mozilla.org/en-US/firefox/addon/places-maintenance/

I created a new profile and copied the places.sqlite file into that folder, but that did not solve it either.

Is there any way to show the bookmarks or somehow get the bookmarks out of places.sqlite file?

Thanks in advance for your suggestions!

Ylva

Asked by ylpo 2 iminyaka edlule

Last reply by ylpo 1 unyaka odlule

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My computer crashes with an APC Index Mismatch code when updating firefox from v 66.0 to 66.01

I have firefox quantum v66.0 (64 bit). When I check for updates under help/about an update download begins but then my computer crashes with an APC Index Mismatch stop co… (funda kabanzi)

I have firefox quantum v66.0 (64 bit). When I check for updates under help/about an update download begins but then my computer crashes with an APC Index Mismatch stop code. When I log into firefox I get a page offering a down load of firefox quantum which I already have. Sometimes when open firefox I get a dialog box asking permission to update firefox. Clicking yes results in a blue screen crash with the APC index mismatch stop code. My operating system is Windows 10 home 64 bit. I can use firefox if I don't attempt the update but would like to have the latest features. Should I perform the offered download? Is there another solution.\?

Asked by Hosehead 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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Lost settings for most addons after system crash

I had a system crash, probably with Firefox opened. After restarting PC and starting Firefox, most of the addons I have had lost all of their settings and were reset to d… (funda kabanzi)

I had a system crash, probably with Firefox opened.

After restarting PC and starting Firefox, most of the addons I have had lost all of their settings and were reset to default - Tampermonkey lost all the scripts I had installed, uBlock lost all settings and rules, etc. Weirdly some extensions kept portions of their settings, like TreeTabs saved tree structure despite also getting reset to default.

Additionally Firefox also got its own settings reset to default, while the tabs from my session and bookmarks were saved.

Is there any way to recover addon and Firefox settings, is there any backup of them?

Asked by Shajirr 1 unyaka odlule

Answered by Shajirr 1 unyaka odlule