Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Ikhiyiwe
  • Okugcinwe kunqolobane

New Version of TBird no longer fetches mail

HI, I just updated to Supernova 115.3.1. T-Bird no longer downloads any mail from any of my accounts. It acts like it's going to, but nothing happens. How can I fix th… (funda kabanzi)

HI, I just updated to Supernova 115.3.1. T-Bird no longer downloads any mail from any of my accounts. It acts like it's going to, but nothing happens.

How can I fix this, or how can I downgrade to the last version?

Thank you,

James

Asked by jscohen 7 izinyanga ezidlule

Last reply by Wayne Mery 6 izinyanga ezidlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

NONE OF THE LINKS IN THUNDERBIRD WORK. I have to right click, copy the link, open Chrome and paste the link. The same problem exists with all browsers so the problem is clearly with Thunderbird.

Figure out why links no longer work in Thunderbird. I use the latest version and am running Windows 10 desktop. I've tried Firefox, Edge, Chrome, etc. and the problem exi… (funda kabanzi)

Figure out why links no longer work in Thunderbird. I use the latest version and am running Windows 10 desktop. I've tried Firefox, Edge, Chrome, etc. and the problem exists with all. Therefore it must be a Thunderbird problem. My donations will begin when this is fixed.

Asked by jimarch 7 izinyanga ezidlule

Last reply by Matt 5 izinyanga ezidlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

115.4.3 Very slow and buggy same as 115.4.1

I asked this question about 115.4.1 and was told to try in safe mode. However I cannot connect to my mail servers of which I have 2 and Gmail when in safe mode. Please lo… (funda kabanzi)

I asked this question about 115.4.1 and was told to try in safe mode. However I cannot connect to my mail servers of which I have 2 and Gmail when in safe mode. Please look into the resource handling problem with the new Thunderbird under Win10.

1) Whenever I open Thunderbird the Gmail messages apparently get refreshed taking several minutes. I have cleaned up that inbox and limited to 366 days of mail.

2) I spent hours moving mail from past year from my other accounts into local storage. You no longer can scroll and block select more than about 20-30 messages at a time regardless of the background activity 1) above. The program requires you to repeatedly release shift key to grab more than a few messages. If you are able to grab say 1000 messages, and try to move them, the system chokes and does not respond.

3) Any background activity impedes the ability to scroll the inbox.

The new versions are crippled in some way as far as resources. The older version was more tolerant.

Please listen to complaints. Putting in safe mode I cannot troubleshoot. It is also very difficult in Win10 to follow instructions to safe mode unlike previous OS.

Asked by rhyolite1 6 izinyanga ezidlule

Last reply by Wayne Mery 3 izinyanga ezidlule

  • Ikhiyiwe

Black background on THunderbird

https://support.mozilla.org/en-US/messages/sent/79157 I inadvertently changed the background of my Thunderbird to black with white text. I have NO idea what I did or how … (funda kabanzi)

https://support.mozilla.org/en-US/messages/sent/79157 I inadvertently changed the background of my Thunderbird to black with white text. I have NO idea what I did or how to get it back. I tried this: Menu app icon (3 lines) > Preferences select 'General' Scroll to 'Language & Appearance' click on 'Colours' Text = white Background = Blue uncheck - do not select 'Use System colours' 'Override the colours....' select 'Never' Click on OK

Asked by musiclady1949 5 izinyanga ezidlule

Last reply by Toad-Hall 5 izinyanga ezidlule

  • Ikhiyiwe

Sorry. We’re having trouble getting your pages back.

No help for this issue: "Sorry. We’re having trouble getting your pages back. We are having trouble restoring your last browsing session. Select Restore Session to try … (funda kabanzi)

No help for this issue:

"Sorry. We’re having trouble getting your pages back.

We are having trouble restoring your last browsing session. Select Restore Session to try again.

Still not able to restore your session? Sometimes a tab is causing the issue. View previous tabs, remove the checkmark from the tabs you don’t need to recover, and then restore."

Why is Firefox freezing up with bookmarks problems and then opening old tabs upon restart. No bookmarks are imported. Firefox is ruined as of 12/1/23.

Instructions are too complex for average user. Help is no help at all. Why no tech support for Firefox browser issues?

Asked by Rafael Lecuona 5 izinyanga ezidlule

Last reply by Paul 5 izinyanga ezidlule

  • Ikhiyiwe

Firefox Bookmarks Not Responding

Managing Firefox bookmarks has become impossible as of 12/1/23. Browser freezes up and then task manager shows multiple instances of FF open. No help is available anywhe… (funda kabanzi)

Managing Firefox bookmarks has become impossible as of 12/1/23. Browser freezes up and then task manager shows multiple instances of FF open.

No help is available anywhere. Community blames the user, mocks the poster, blames PC configuration when nothing was changed. Only offers impossible to understand instructions. Help topics don't help at all.

Why is Firefox freezing and crashing as of 12/1/23?

Where can one get help?

Asked by Rafael Lecuona 5 izinyanga ezidlule

Last reply by Paul 5 izinyanga ezidlule

  • Ikhiyiwe

XUL Runner This profile was last used with a newer version of this application. Please create a new profile.

What am I supposed to do about this new problem? "XUL Runner This profile was last used with a newer version of this application. Please create a new profile." I did cr… (funda kabanzi)

What am I supposed to do about this new problem?

"XUL Runner This profile was last used with a newer version of this application. Please create a new profile." I did create a new profile. I have like 4 different profiles now from every time I've had to reinstall Firefox because it keeps crashing and freezing.

Asked by Rafael Lecuona 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

  • Ikhiyiwe

XUL Runner This profile was last used with a newer version of this application. Please create a new profile.

What am I supposed to do about this new problem? XUL Runner This profile was last used with a newer version of this application. Please create a new profile.

Asked by Rafael Lecuona 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

  • Ikhiyiwe

Newly installed Firefox freezes

I have recently reinstalled windows and then installed Firefox. When I go to settings then click on an item Firefox freezes. I have uninstalled and reinstalled (with rev… (funda kabanzi)

I have recently reinstalled windows and then installed Firefox. When I go to settings then click on an item Firefox freezes.

I have uninstalled and reinstalled (with revo uninstaller) but it still happens.

Would appreciate suggestions.

Asked by Trevor Appleton 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

  • Ikhiyiwe

how to recover passwords i recently accidentally deleted?

I have the profile folder of loginjson, loginbackupsjson and key4 what am i supposed to do to recover my deleted passwords please give me the steps on what i need to d… (funda kabanzi)

I have the profile folder of loginjson, loginbackupsjson and key4


what am i supposed to do to recover my deleted passwords

please give me the steps on what i need to do with these files

Asked by Faerie Caster 4 izinyanga ezidlule

Last reply by Paul 4 izinyanga ezidlule

  • Ikhiyiwe

i have tested to see if the loginsbackupjson will have my saved login i removed by accident

I made a fack saved login called ilove123.com and i had the password be 123 i then clicked the three bars selected help selected more troubleshooting information and se… (funda kabanzi)

I made a fack saved login called ilove123.com

and i had the password be 123

i then clicked the three bars selected help selected more troubleshooting information and selected open folder of my profile

i selected loginsjson searched for ilove123 and it was found

i then removed the saved login ilove123.com

and i repeated the process of reopening profile folder

i selected loginsjson lookked for the login it was not there

but when i selected loginsbackupjson

it was there!

which can only mean my login that i accidently deleted is also in the loginsbackjsonfile of my current profile

but how do i decrypt it?

Asked by Faerie Caster 4 izinyanga ezidlule

Last reply by Paul 4 izinyanga ezidlule

  • Ikhiyiwe

since the user from 8 years ago was on a firefox version after the signons.sqlite and was able to recover their logins from a previous even thou they were now on an updated version of firefox could i do the same?

It turns out the copied logins-backupjson file i had pasted on my desktop screen was already overwritten by an added or removed login, thus writing over when it did have … (funda kabanzi)

It turns out the copied logins-backupjson file i had pasted on my desktop screen was already overwritten by an added or removed login, thus writing over when it did have the saved login removed that i was trying to recover

is there any other way to recover the removed login?

i saw this response by Cor-el for another user with a similar situation

If you still have the signons.sqlite that was used in a previous Firefox version then you can try to restore passwords saved in that file.

Firefox 32 and later builds store the passwords in the logins.json file in the profile folder and no longer use the signons.sqlite file that has been used before (the matching key3.db file is still needed). If you still have the signons.sqlite file used in previous Firefox versions then you can try to force Firefox to migrate the passwords saved in that file (you will lose passwords saved in Firefox 32+ versions). You can force Firefox to reimport the passwords from the signons.sqlite file and rebuild the logins.json file with these steps:

   reset the signon.importedFromSqlite pref on the about:config page to the default value via the right-click context menu
   delete the logins.json file in the Firefox profile folder with Firefox closed 

When you restart Firefox then you should have the signon.importedFromSqlite pref with the value set to true and you should have the passwords imported in the Password Manager unless there may have been errors.

Asked by Faerie Caster 4 izinyanga ezidlule

Last reply by Paul 4 izinyanga ezidlule