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Password not accepted for Firefox account

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I cannot get past the "Get Started" intro because it does not accept my password. I have verified it is the correct email and password both, and even reset the password. After resetting, I gave it 24 hours so that it was, without a doubt, changed across the board. I have double-checked every character as I entered them, accounting also for case sensitivity. It still does not accept my password for my Firefox Account to advance past "Get Started".

I cannot get past the "Get Started" intro because it does not accept my password. I have verified it is the correct email and password both, and even reset the password. After resetting, I gave it 24 hours so that it was, without a doubt, changed across the board. I have double-checked every character as I entered them, accounting also for case sensitivity. It still does not accept my password for my Firefox Account to advance past "Get Started".