Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Hangs a long time or doesn't load site at all.

  • Akukho zimpendulo
  • 6 zinale nkinga
  • 9 views
more options

This issue has been prevalent on multiple devices.

I ran a logcat on the whole process, from loading ff, to typing in a website, in this case I used www.cnn.com as the test address. Then I stopped the logcat after FF hung for more than a minute with nothing happening.

I've tried the usual clearing of this and that, reinstalling, other devices, etc etc.. A couple of things you should know, my KNOX (0 x 1) is tripped and my device is rooted, I'm not sure if this has any effect, I don't see how it could myself...

I'm hoping it's just a matter of changing an about:config setting or something.

I'd be forever in your debt if you could help me figure this out! I thank you ahead of time for taking the time to help! Thankyou! If you prefer email just let me know and I'll give you my address.


LOGCAT RESULTS (your choice): Dropbox: https://www.dropbox.com/s/lan25r75pc2ohek/2017-12-12-15-00-30.txt?dl=0 Google Drive: https://drive.google.com/file/d/1jtVaaphuDNf1Pe3NckVS4hn3-qF2mO8h/view?usp=drivesdk

Device Specifications: SAMSUNG SM T330NU (Android 5.1.1) Model: SM-T330NU Manufacturer: samsung Device: milletwifiue Product: milletwifiue Brand: samsung Android Version: 5.1.1 (Lollipop) API Level: 22 Build ID: LMY47X Fingerprint: samsung/milletwifiue/milletwifiue:5.1.1/LMY47X/T330NUUES1BPL1:user/release-keys DISPLAY (1280x800) Size: 1280x800 PROCESSOR (ARMv7) Processor: ARMv7 Processor rev 3 (v7l) Instruction Sets: armeabi-v7a, armeabi MEMORY (1408 MB) System RAM: 1408 MB JVM Max Memory: 128 MB Internal Storage: 12236 MB External Storage: 12216 MB (Emulated)

This issue has been prevalent on multiple devices. I ran a logcat on the whole process, from loading ff, to typing in a website, in this case I used www.cnn.com as the test address. Then I stopped the logcat after FF hung for more than a minute with nothing happening. I've tried the usual clearing of this and that, reinstalling, other devices, etc etc.. A couple of things you should know, my KNOX (0 x 1) is tripped and my device is rooted, I'm not sure if this has any effect, I don't see how it could myself... I'm hoping it's just a matter of changing an about:config setting or something. I'd be forever in your debt if you could help me figure this out! I thank you ahead of time for taking the time to help! Thankyou! If you prefer email just let me know and I'll give you my address. LOGCAT RESULTS (your choice): Dropbox: https://www.dropbox.com/s/lan25r75pc2ohek/2017-12-12-15-00-30.txt?dl=0 Google Drive: https://drive.google.com/file/d/1jtVaaphuDNf1Pe3NckVS4hn3-qF2mO8h/view?usp=drivesdk Device Specifications: SAMSUNG SM T330NU (Android 5.1.1) Model: SM-T330NU Manufacturer: samsung Device: milletwifiue Product: milletwifiue Brand: samsung Android Version: 5.1.1 (Lollipop) API Level: 22 Build ID: LMY47X Fingerprint: samsung/milletwifiue/milletwifiue:5.1.1/LMY47X/T330NUUES1BPL1:user/release-keys DISPLAY (1280x800) Size: 1280x800 PROCESSOR (ARMv7) Processor: ARMv7 Processor rev 3 (v7l) Instruction Sets: armeabi-v7a, armeabi MEMORY (1408 MB) System RAM: 1408 MB JVM Max Memory: 128 MB Internal Storage: 12236 MB External Storage: 12216 MB (Emulated)