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How to remove item from preferences>Files and App>Applications

I've had a security breach where a Discord user got access to an email account. I'm going through all computers to make sure there is no malware that might be related t… (閱讀更多)

I've had a security breach where a Discord user got access to an email account. I'm going through all computers to make sure there is no malware that might be related to discord. I found one item in my download preferences that says "discord' but everything I've tried won't allow me to erase it. Any information on what this might be? and how/if I should erase it? (In fact, I don't know what any of the items are in my content types)

kateharp8133 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 年前

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chs_intelligence.json files

The Firefox file "chs_intelligence.json" appears in the main hard drive of my Macbook Pro laptop, along with more of these files with names such as "chs_intelligence.json… (閱讀更多)

The Firefox file "chs_intelligence.json" appears in the main hard drive of my Macbook Pro laptop, along with more of these files with names such as "chs_intelligence.json.15q0fp" etc. What is the function of these files, and can I delete them without disrupting the functioning of the browser? I am using Firefox version 115.1.0esr (64-bit), Mac OS x 10.14. Thank you.

wilddonnn 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 年前

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"Window" drop-down menu missing open windows

Firefox "Window" drop-down menu is missing open windows. This has happened for a few upgrades. If I add a new blank window, the drop-down menu will fully populate, thoug… (閱讀更多)

Firefox "Window" drop-down menu is missing open windows. This has happened for a few upgrades. If I add a new blank window, the drop-down menu will fully populate, though if I navigate to any of the other pages, it goes back to being incomplete.

new iPad Pro 於 1 年前 詢問

new iPad Pro 最近回覆於 1 年前

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Redirects

Every time I enter a link to a google service, I see a notice that says "Your should be redirected in a moment..." and then I get redirected to the Stanford University we… (閱讀更多)

Every time I enter a link to a google service, I see a notice that says "Your should be redirected in a moment..." and then I get redirected to the Stanford University website (https://pass.stanford.edu/signin.html). It is not a specific website redirecting me, but rather some algorithm is detecting a google link and sending me to Stanford University instead . For instance, if I paste in a link to a particular location in Google Maps, I will end up at Stanford instead. I have no idea how to fix this, but it makes me avoid Firefox and use Chrome because Chrome does not redirect. I would rather use Firefox.

bruce98 於 3 年前 詢問

bruce98 於 3 年前 解答

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PLEASE HELP ASAP - CANNOT CONNECT TO GOOGLE OR GMAIL!!!

What is going on? After doing a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cannot access google search engine within f… (閱讀更多)

What is going on?

After doing a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cannot access google search engine within firefox, or my gmail email account. I get the error messages attached below. I have spent hours looking on your support pages and tried all ways and NOTHING WORKS!!!!

FIrefox has been my default browser for years but if you cannot fix this very annoying and frustrating bug, I will be forced to your Chrome.

Very unhappy with this

I am using a MacBook Pro and latest version of FIrefox 100.0

PLEASE HELP ASAP!!!!!

nz.jason.duncan 於 3 年前 詢問

nz.jason.duncan 於 3 年前 解答

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Why can't Firefox print correctly what Safari can?

I am trying to print specs for a computer (beck & front) at: https://www.dell.com/support/manuals/en-us/xps-8960-desktop/xps-8960-setup-and-specifications/back?guid=… (閱讀更多)

I am trying to print specs for a computer (beck & front) at:

https://www.dell.com/support/manuals/en-us/xps-8960-desktop/xps-8960-setup-and-specifications/back?guid=guid-f2dda353-ba5a-44c0-b85f-6bf1b8c70d15&lang=en-us

The print-out with Firefox captures only half on the picture and relevant info. Luckily, Safari prints correctly. I am wondering why can't Firefox do the job so I do not have to go to Safari for printing? This issue is not specific to this website, it happens often in many other cases. Is this being worked on? Thanks.

Sue 於 1 年前 詢問

Sue 最近回覆於 1 年前

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FireFox Not Rendering Code Properly

Counter code numbers do not show for me here with FF but do show for Safari (which I don't like): http://robfalcone.com/rf/ Embedded archive sows fine on this ONE site b… (閱讀更多)

Counter code numbers do not show for me here with FF but do show for Safari (which I don't like): http://robfalcone.com/rf/

Embedded archive sows fine on this ONE site but all others similar won't show it even tho all are set up exactly the same.

This form is showing correctly. https://www.denisericciardi.org/mailing-list/

This form is NOT. https://amherstrepublicans.org/mailing-list/

This archive shows correctly. https://www.denisericciardi.org/mailing-list/archive-2023/

The one embedded here does NOT. https://bedfordresidents.com/bra/mailing-list/newsletter-archive/


I have about 30 websites with these errors. The only ONE is this that has NO errors even tho setup exactly the same https://www.denisericciardi.org/mailing-list/archive-2023/

GadsdenGurl 於 1 年前 詢問

jscher2000 - Support Volunteer 於 1 年前 解答

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Lost Bookmarks

All my bookmarks disappeared. I followed the instructions on the "help" pages. I went to the list of my profiles and went through each one, trying to restore bookmarks … (閱讀更多)

All my bookmarks disappeared. I followed the instructions on the "help" pages. I went to the list of my profiles and went through each one, trying to restore bookmarks from each profile. But all of my profiles are from 2019; no more recent profiles are listed. Thanks in advance for any advice

hmconley 於 1 年前 詢問

cor-el 最近回覆於 1 年前

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New Empty Window Problem (Mac)

I am using FF 115.7.0 on a Mac. I normally use tabs but when I need a new window, it opens with every one of my bookmarks in a tab. I can open a subject in a new window… (閱讀更多)

I am using FF 115.7.0 on a Mac. I normally use tabs but when I need a new window, it opens with every one of my bookmarks in a tab. I can open a subject in a new window from an article in a tab from a different window but I just can't open an empty window without getting all of my bookmarks opened in (many!) separate tabs.

Thanks for any help.

omniwin 於 1 年前 詢問

cor-el 於 1 年前 解答

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Issues With Video and Audio Playback

For the longest time (can't pinpoint when it started) I've been having issues with Firefox on desktop (Macbook) playing videos and occasionally audio. Video playback will… (閱讀更多)

For the longest time (can't pinpoint when it started) I've been having issues with Firefox on desktop (Macbook) playing videos and occasionally audio. Video playback will be functioning fine, then there seems to be a "trigger"...For ex. I have noticed this is often me trying to play a Twitter video, which won't play normally, and suddenly NO video playback of any kind (and sometimes audio) will work...Youtube, Netflix, you name it.

The only thing that "fixes" the issue (until it pops up again the next time) is quitting Firefox and starting it back up again, usually clearing my cache first for good measure. I have tried disabling all extensions and it has no effect. I have tried playing the video in a private window/incognito—no effect. If I open up Chrome and try to play the same videos I have absolutely no issues.

My Firefox says it is currently up to date, though I am running an older version iOS (Mojave). I have googled and seen many other people having this issue but haven't seen anyone chime in with a fix that actually works. Any ideas?

Bee M 於 1 年前 詢問

cor-el 最近回覆於 1 年前

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Canvas Issues

I need to access Canvas as part of my school coursework. As of yesterday, Canvas refuses to load in Firefox. I've restarted my Mac, made sure Firefox is up to date, and t… (閱讀更多)

I need to access Canvas as part of my school coursework. As of yesterday, Canvas refuses to load in Firefox. I've restarted my Mac, made sure Firefox is up to date, and tried running Canvas in Chrome, where it worked just fine. My internet connection is also stable. All other websites seem to be working in Firefox, but for some reason Canvas doesn't load after any amount of time and the interface appears as the attached image. Any help? Firefox is my preferred browser and I actually cannot do any online coursework without Canvas, so any suggestions or advice are very welcome.

krismalbo86 於 3 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 3 年前

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Firefox for iOS homescreen issue

I just installed Firefox on my iPhone and can't seem to sufficiently customize the homescreen. Specifically I can't find a way to delete 'Amazon sponsored' and 'Expedia … (閱讀更多)

I just installed Firefox on my iPhone and can't seem to sufficiently customize the homescreen. Specifically I can't find a way to delete 'Amazon sponsored' and 'Expedia sponsored' from the buttons that appear. I don't have use for these or any other corporate sponsored buttons and don't want to see them. My goal is to take better advantage of syncing to Firefox for Mac, and these buttons seriously interfere. It's also not letting me change the order of the buttons to better match my laptop screen. Please advise.

brianvt 於 1 年前 詢問

brianvt 最近回覆於 1 年前

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How to restore multi-account containers?

I use multi-account containers extensively. Unfortunately, my laptop recently broke so I had to pull out my desktop which was in storage. I hadn't used my desktop in a fe… (閱讀更多)

I use multi-account containers extensively. Unfortunately, my laptop recently broke so I had to pull out my desktop which was in storage. I hadn't used my desktop in a few years, so I had to update Firefox to make it work.

Then I discovered that the multi-account container feature no longer works. It says it isn't supported in this latest version.

Is there any good way to fix this?

The multi-account container feature was what finally let me switch to the safety and privacy of Firefox. Prior to that, I used Chrome, but the multi-account containers were even better since I didn't have to tie a different account to each container.

It looks like I could roll Firefox back to an earlier version, but that would require creating an entirely new firefox account. It took me a substantial amount of time to get this one set up the way I like. I understand that you all want to protect my data, but frankly I feel like I've been put between a rock and a hard place.

Thank you for any help you are able to provide.

diamond_d 於 1 年前 詢問

cor-el 最近回覆於 1 年前

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Peer’s Certificate has been revoked

My website (onefishfoundation.org) will not load on Firefox. Instead, I get the "Secure Connection Failed" message with the above statement. This just started happening t… (閱讀更多)

My website (onefishfoundation.org) will not load on Firefox. Instead, I get the "Secure Connection Failed" message with the above statement. This just started happening today. My website loads fine It loads with every other browser.

I've tested my certificates on SSLShopper and WhyNoPadlock and there were no issues on either. I've cleared the cache and history on my browser.

I've closed and re-opened the browser.

How do I fix this?

Thanks,

Colles

colles 於 1 年前 詢問

TyDraniu 最近回覆於 1 年前

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I just want to open a .pdf file online . . . but Firefox insists on downloading it!

OS: Mac OS 10.14.5 Firefox Version: 113.0.2 Settings gives me multiple options for handling a .pdf file. The first three are (1) Open in Firefox; (2) Always ask; and (3)… (閱讀更多)

OS: Mac OS 10.14.5 Firefox Version: 113.0.2

Settings gives me multiple options for handling a .pdf file. The first three are (1) Open in Firefox; (2) Always ask; and (3) Save File.

If I select "Open in Firefox," the file will open in my existing window. If I select "Save File," the file downloads to my desktop.

The problem arises when I select "Always ask." If I then select "Open in Firefox," the file opens (in a new tab!) and simultaneously downloads to my desktop!

Is this a system glitch, or am I somehow doing something wrong?

nhcowboy1 於 1 年前 詢問

cor-el 最近回覆於 1 年前

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115.4.0esr on 2.9 GHz Intel Core i5 macos 10.14.6 youtube behaves not as intended, overheating while some video is played

I added a screenshot of youtube having flickering while video is being played, it is a bit hard to see but there is a slightly brighter stripe on the grey background and … (閱讀更多)

I added a screenshot of youtube having flickering while video is being played, it is a bit hard to see but there is a slightly brighter stripe on the grey background and picture cant depict flickering; it starts immediately after video is started and stops after 3-4 sec after video is paused, like there is some background activity behind youtube foreground. I understand my comp is weak (Intel Iris Graphics 550 1536 MB 8 GB, 2133 MHz LPDDR3), but not that much, please help

Smert Horrific 於 1 年前 詢問

Smert Horrific 於 1 年前 解答

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How to Customize Keyboard Shortcuts on Mac

Hello Team, Firefox does not play well with how you customize keyboard shortcuts on Mac i.e. Go to System Preferences > Keyboard > Keyboard Shortcuts. By defaul… (閱讀更多)

Hello Team,

Firefox does not play well with how you customize keyboard shortcuts on Mac i.e. Go to System Preferences > Keyboard > Keyboard Shortcuts.

By default - Move Cursor to Address Bar - Cmd+L Bookmark this Page - Cmd+D

I would like to switch these two shortcuts but there does not seem to be any way. Please help me out.

Thanks, Naman

Naman Bansal 於 2 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 2 年前

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Bookmark with bank log-in created by someone else

I noticed an Other Bookmarks folder in my bar yesterday. Clicking on it showed 3 bookmarks: One labeled as move: https://www.lyricsondemand.com/tvthemes/rawhidelyrics.ht… (閱讀更多)

I noticed an Other Bookmarks folder in my bar yesterday. Clicking on it showed 3 bookmarks: One labeled as move: https://www.lyricsondemand.com/tvthemes/rawhidelyrics.html One for Google And one for my bank account with log in information all filled in so that you only had to click submit to get into my bank account

I didn't create any of these. What is most disturbing is my bookmark for my bank account log in is first enter username, hit submit, then password is auto-filled in the next screen, hit submit to log in and see account details.

Again, I didn't create any of these!!! How can I see when they were created?

Can I see how they were created?

Anything else?

This is of course very disturbing!

I have changed my log in and password and checked off every notification feature in my online banking privacy area.

Thank you

Shaun

ShaunTru6 於 10 個月前 詢問

cor-el 最近回覆於 10 個月前

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Firefox 115 running extremely slowly

I downloaded and installed the new version of Firefox a few days ago, and since then it has been running increasingly slowly; sometimes it takes several moments longer th… (閱讀更多)

I downloaded and installed the new version of Firefox a few days ago, and since then it has been running increasingly slowly; sometimes it takes several moments longer than usual to connect to a website, sometimes my cursor hangs when I'm typing. If I quit Firefox and relaunch, it functions normally, but then slows down again. I'm on a Mac running System 10.14.6, and I have a Dashlane extension mounted in the browser. Once I've engaged Dashlane, Firefox seems to slow down quickly, so I am wondering if the problem is partly the way the two are interfacing, or if there are other factors.

Chrome runs normally, as does Thunderbird--only Firefox seems to be struggling right now. Can you help?

Thanks!

melissaj2 於 1 年前 詢問

NoahSUMO 最近回覆於 1 年前

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Is there a way to block all non-scrolling sidebars?

I have a neuro issue where these trigger my migraines. And they've become standard web design. I currently reduce layout.frame_rate to 1, which *helps* unsmooth scrolli… (閱讀更多)

I have a neuro issue where these trigger my migraines.

And they've become standard web design.

I currently reduce layout.frame_rate to 1, which *helps* unsmooth scrolling animation. That's often enough to navigate pages with narrow sidebars, or with good visual contrast between the sidebar and the content. But it's not enough on pages with extra-wide sadobars and no visual contrast, such as Wikipedia's "Vector" redesign, or the Internet Archive's latest redesign:

https://en.wikipedia.org

https://archive.org/details/texts?tab=collection

I can force Wikipedia into mobile, which helps, but I'm not aware of a similar fix for the Internet Archive, and really need a global fix.

I can get reasonable behavior from the Internet Archive if I reduce the window to about 640 pixels, ... but instead of a non-scrolling sidebar taking 1/3 of the screen, I end up with a non-scrolling desktop taking up 2/3 of the screen!

MarjaE 於 1 年前 詢問

MarjaE 最近回覆於 1 年前