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I lost all of my old data (Bookmarks, History, Passwords)

I did an hardreset to my computer yesterday, today I logged in to my FireFox account and now all of my stuff (History, Passwords, Bookmarks) are from 2020. I don't have a… (閱讀更多)

I did an hardreset to my computer yesterday, today I logged in to my FireFox account and now all of my stuff (History, Passwords, Bookmarks) are from 2020. I don't have any backup, what do I do?

Matan 於 3 週前 詢問

jscher2000 - Support Volunteer 最近回覆於 3 週前

web cam image

Web cam image on web page stopped working after last update. Using win 11. Tried refresh, worked last time but not this time, checked permission security settings. Can ge… (閱讀更多)

Web cam image on web page stopped working after last update. Using win 11. Tried refresh, worked last time but not this time, checked permission security settings. Can get the camera image on a tablet but not laptop. (lenovo) Anything I might have missed?

fresch1123 於 1 週前 詢問

cor-el 最近回覆於 1 週前

Firefox not working with some NY Times links

I cannot open any Games on the NY TImes site with FIrefox for the past month; no problem with Chrome. Today, two article links opened but then the page went blank (repeat… (閱讀更多)

I cannot open any Games on the NY TImes site with FIrefox for the past month; no problem with Chrome. Today, two article links opened but then the page went blank (repeatedly), while other links worked fine. Again, no problem with Chrome. My wife can't get into proxyvote.com with Firefox--again, a blank screen. Where is this weirdness coming from?

Roger S Bagnall 於 1 週前 詢問

cor-el 最近回覆於 1 週前

Trying to set my tab close button to the left

I am using theme called WhiteSur to imitate Safari, as that is the browser layout I prefer. However, this doesn't change the position of the close tab button and leaves i… (閱讀更多)

I am using theme called WhiteSur to imitate Safari, as that is the browser layout I prefer. However, this doesn't change the position of the close tab button and leaves it on the right hand side. I found a way to change it, using the code .tabbrowser-tab .tab-close-button {

 margin-left: -5px !important;
 margin-right: 2.5px !important;

} Unfortunately, this doesn't change based on the size of the tab, so if I set it to a size that is good for only having 1 tab, it will look bad or be off the screen for the other amounts of tabs. Is there a way to detect the width of the tab or the amount of tabs open and dynamically set the margins based off of this? So I could set it as (width-of-tab)-x and that would always keep the close tab button in the same spot, regardless of tab size. Thanks!

williamoflowden 於 1 週前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 週前

When searching with google it always opens a new Tab with some not working Address

When searching with google it always opens a new Tab with some not working Address. Whether i just search or click on pictures or look at a picture more in detail it alwa… (閱讀更多)

When searching with google it always opens a new Tab with some not working Address. Whether i just search or click on pictures or look at a picture more in detail it always opens this tab: Look at picture: At this point it is really annoying and in the settings of the browser i don't seem to find a solution. Please help.

Politiv Christoph 於 4 週前 詢問

cor-el 最近回覆於 3 週前

Where is this path?

hi guys, i want to change my default favicons but i cant find this path on my mac. .bookmark-item { list-style-image: url("chrome://global/skin/icons/defaultFavicon.sv… (閱讀更多)

hi guys, i want to change my default favicons but i cant find this path on my mac.

.bookmark-item {

 list-style-image: url("chrome://global/skin/icons/defaultFavicon.svg");

Tuğrul 於 3 週前 詢問

TyDraniu 最近回覆於 3 週前

Can't stop annoying pop up tab

Every time I open a new tab, another extra tab opens automatically with the following address: https://0.0.0.1/ showing this message: An error occurred during a connec… (閱讀更多)

Every time I open a new tab, another extra tab opens automatically with the following address: https://0.0.0.1/

showing this message: An error occurred during a connection to 0.0.0.1.

I already re-installed Firefox but this bug keems popping up.

BTW: I did not do a d*** thing. It just started yesterday and is extremely annoying!

michael686 於 4 週前 詢問

cor-el 最近回覆於 3 週前

default startup page keeps changing

The attached photo shows the startup page that appeared today, yesterday that page had 12 of my most frequent websites loaded in place of the ones you see now. This page … (閱讀更多)

The attached photo shows the startup page that appeared today, yesterday that page had 12 of my most frequent websites loaded in place of the ones you see now. This page keeps changing on me and it's infuriating to have to remake it every few months.

What is going on??

AB

AB 於 2 週前 詢問

zeroknight 最近回覆於 1 週前

crash while in troubleshoot mode

Hi, I'm hoping to find some help to address crashing that has been happening frequently. The most recent crash has a report ID: bp-47617fc8-55f9-4d32-8713-a4ce40240426 … (閱讀更多)

Hi, I'm hoping to find some help to address crashing that has been happening frequently. The most recent crash has a report ID: bp-47617fc8-55f9-4d32-8713-a4ce40240426 and this happened while in 'troubleshoot' mode.

This is the link to that report: https://crash-stats.mozilla.org/report/index/47617fc8-55f9-4d32-8713-a4ce40240426

Any help in finding a fix would be appreciated. Sincere thanks, V

vhalvarez 於 3 週前 詢問

jscher2000 - Support Volunteer 最近回覆於 2 週前

left click on mouse disabled when viewing my accounts on HSBC website

looks like a problem with Firefox as no problem when using a different browser e.g. Opera. Also cannot log onto Nextdoor.co.uk using Facebook to log on. Again works fine … (閱讀更多)

looks like a problem with Firefox as no problem when using a different browser e.g. Opera. Also cannot log onto Nextdoor.co.uk using Facebook to log on. Again works fine on Opera

Bruce Bolton 於 3 週前 詢問

zeroknight 最近回覆於 3 週前

resigned addons

The past two days Ive had about a dozen addons all updated with the same similarity, i.e. visited-color picker 1.2resigned1 Every one has not been updated for 6-7 year… (閱讀更多)

The past two days Ive had about a dozen addons all updated with the same similarity, i.e.

visited-color picker 1.2resigned1

Every one has not been updated for 6-7 years. I don't see any release notes. Is this some sort of qualifying re-certification procerss?

noel_envode 於 2 週前 詢問

zeroknight 最近回覆於 2 週前

Login problem to the The Guardian Newspaper site/ hangs after clicking "sign in"

Yesterday I was unable to sign into The Guardian website (https://profile.theguardian.com/signin?INTCMP=DOTCOM_NEWHEADER_SIGNIN&ABCMP=ab-sign-in&componentEventPar… (閱讀更多)

Yesterday I was unable to sign into The Guardian website (https://profile.theguardian.com/signin?INTCMP=DOTCOM_NEWHEADER_SIGNIN&ABCMP=ab-sign-in&componentEventParams=componentType%3Didentityauthentication%26componentId%3Dguardian_signin_header and https://profile.theguardian.com/signin? )

The problem is that after I click "Sign In", that little circling line becomes the Energizer Bunny, circling away and circling away, but not logging me in.

I have no problem logging in using those login pages on Edge, so confident of username/password combo

I have (repeatedly) turned off tracking protection, Adblock Plus & Privacy Badger for the site, cleared history (cookies and cache, as well as all), followed the complete set of instructions at https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwords, and refreshed Firefox. Still the same problem.

HELP - I don't want to be forced to use Edge :)

PaulWermer 於 2 週前 詢問

zeroknight 最近回覆於 2 週前

Data boxes will not allow entries

We have used Firefox for access to certain sites for years. Recently, we wanted access to particular sites, but the info boxes needed would now not allow entries. Then,… (閱讀更多)

We have used Firefox for access to certain sites for years. Recently, we wanted access to particular sites, but the info boxes needed would now not allow entries. Then, we went to Chrome and there was no problem entering the info. Please provide a response to resolve these issues of Firefox not allowing data entry, but Chrome allowing data entry for the same sites.

KimLou Global 於 3 週前 詢問

jonzn4SUSE 最近回覆於 2 週前

red outline for firefox primary password prompt

After the last update my primary password prompt box is outlined in red. It was never outlined in red before the update. I cannot find any information for this issue. … (閱讀更多)

After the last update my primary password prompt box is outlined in red. It was never outlined in red before the update. I cannot find any information for this issue. Anyone else experiencing this anomaly (at least it appears to be one since no one has reported it). Thanks

Phillip G 於 3 週前 詢問

cor-el 最近回覆於 3 週前

Firefox Debian significantly slower page loads than Chromium Debian

Hello, have been scratching my head for a while on this one. Have a freshly setup install of Debian 12, using Sway (wayland) as my Window Manager. I am really struggling … (閱讀更多)

Hello, have been scratching my head for a while on this one. Have a freshly setup install of Debian 12, using Sway (wayland) as my Window Manager. I am really struggling with slowness in Firefox, page loads take easily 15 seconds whereas loading the exact same page in another window at the same time with Chromium Debian build has near instantaneous load times. I've tried the following troubleshooting steps: - Created a new firefox profile - Tried "Troubleshooting Mode" in Firefox - Disabled ipv6 in firefox about:config and in Debian - Tried different DNS servers - Tried different non-debian specific builds of Firefox - Tried Firefox Beta and Firefox Nightly for Debian

None of these steps made any difference, and Chromium has continued to be significantly faster. Am really stuck here and would love to get to the bottom of this as Firefox is the only browser that works with a HiDPI display in Sway without blurryness. Happy to provide any and all diagnostics and reports that are needed. Thanks in advance!

EDIT: It seems to be some kind of networking issue, using a VPN solves it. But still doesn't explain why Chromium would behave differently.

Samuel (+Uni) 於 3 週前 詢問

zeroknight 最近回覆於 2 週前

Extremely High Ram Usage

Hello Support, 5-1-2024 First Time in a decade I've had to contact support. Please TELL me why there are 13 instances of firefox running at the same time. It is take so… (閱讀更多)

Hello Support, 5-1-2024 First Time in a decade I've had to contact support. Please TELL me why there are 13 instances of firefox running at the same time. It is take so much memory up and really slowing my machine down on the internet also. Tell me how to fix otherwise I will have to switch to a different web browser. I realy love firefox and have been using since It was released. I really Don't want to switch Browers but this is to much any more. It has become much worse than a Year ago. I do Not have any addons or extension installed now, I don't use them enough to install. Thank you for your help in this BIG HOG memory problem.

customhitcher 於 2 週前 詢問

jscher2000 - Support Volunteer 最近回覆於 2 週前