Firefox 技術支援討論區

Macbook Pro, Sonoma 14.1.2. I updated Firefox in the beginning of March. Since then it will not allow me to access site on the internet when I have ExpressVPN enabled. ExpressVPN works with Safari. I have spent over an hour working with a VPN tech. It's fine. The only change was updating Firefox. Since then I have removed and re-installed both Firefox and ExpressVPN. How do I resolve this?

I've been using Firefox and it's saved numerous passwords. However, these disappeared suddenly. Through testing, I discovered they reappear when I restart Firefox in Safe Mode (achieved via about:profiles => restart with adds-on disabled). Yet, re-enabling add-ons (restart in normal mode) causes the passwords to vanish again. Interestingly, disabling the add-ons in normal mode doesn't restore password access.

Looking for solutions or insights.

At one site that I visit daily where multiple pictures sometimes can be scrolled horizontally, I can't scroll down or up with the keyboard. The Page Up/Down keys change their functions and scroll the pictures horizontally instead of making the page scroll up or down. I have to use up/down arrows until I reach a point where there are no multiple lateral pictures to get the expected function from the scroll keys. Is there a setting or other way to prevent horizontal scrolling using the Page Up/Down keys?

I've used Google Maps 3d on this machine before. I don't use it all the time. Not sure at what point it stopped working, but sometime in the last 3-6 months.

Windows 10 Pro version 22H2 Firefox version 124.0 (64-bit) Hardware Acceleration is turned ON webgl.enable-renderer-query=TRUE webgl.enable-webgl2=TRUE webGL.disable=FALSE WebGL 2 Driver Renderer=Google Inc. (Intel) -- ANGLE (Intel, Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0, D3D11-10.18.10.5059)

Google Maps shows the Global View as greyed out so I'm unable to use 3D. Did a test on https://get.webgl.org/. I see the spinning cube.

Any suggestions?

Can someone help me tell me what the current trick is to have a text-only (no icons) bookmark bar?

Mozilla, please implement this function so it's easily switchable between text with icon, icon only, and text only.

Thanks all.

I made the mistake of installing Norton Private Browser on my Win10 laptop, and it took over the browser extensions as the default program. I tried making Firefox the default browser again and Windows took me to the Settings menu. Firefox is no longer in the list of browsers. Is there a way to fix this situation? Thanks.

Hello, I try to install extensions but when I click on the jigsaw icon it doesn't display the menu where you can pin extension to the toolbar but it brings me to the extension repository where you can install extension. It is weird because before it works suddenly it doesn't anymore. I see this error in the console, don't know if related

CustomizableUI: TypeError: aNode is null -- resource:///modules/CustomizableUI.sys.mjs:5067

Thank you

I have migrated from old MacPro to new Mac Studio. Firefox ESR version 115.9 has migrated with it. I've downloaded the latest Firefox but it operates independently of the ESR version. How do I ensure new version has all log in, contacts and history?

Everyone says my audio sounds distorted in google video chat. I had been using it for months without issue on Firefox, and then I got a new Apple computer and people started to tell me I had this issue. In order to isolate the issue I tried going on Teams Video chat and Zoom video chat and people said my audio sounded fine there. Then I opened Google Video Chat in Google Chrome and people said my audio sounded fine there too. Lately, it's only when I'm on Firefox trying to use Google Video Chat (aka Google Meet) to video chat and people say my audio sounds way too distorted to hear what I'm saying. I restarted my computer, I even checked for the latest browser, which is up to date, I can't figure out how to fix this. Sounds like a firefox issue. Any ideas?

Hello,i got windows Windows 10 Pro 22H2 and latest mozilla version,just noticed my total ram usage with mozilla launched is up to 12gb. After closing the browser im getting around 10gb ram usage. After restaring my computer im getting 3.5gb ram usage totally without mozilla started. After i start to use mozilla,my ram usage increases up to 12gb,sometimes higher,again if i close it totally,im not getting 3.5gb ram usage BACK for some reason,only a couple of gigabytes (same gigabytes resource monitor shows for mozilla),so Mozilla continue to use loads of ram and i dont see it uses someting in the monitor. So i need to restart my computer each time i close Mozilla if i want to have normal ram usage,thats awful. Screens are included. Regards

Two issues using latest version of Firefox with Windows 10.

These 2 issues have occurred in the last few days

First I cannot attach my files to my emails using Gmail. I'm able to do this using Edge or Chrome

Second, normally when I used to start typing the name of my correspondent it would automatically complete. This is no longer working. I'm able to do this using Edge or Chrome

the attached printscreen shows both issues

So is that true that Firefox is consume more RAM than Chrome in this Ai era(2024)? & 2nd question is my deepin os Firefox is sometime crash and closed automatically! why & how to fix this non-sense ?

Hello,

For an unknown reason, my firefox sometimes is really slow to startup.

It can take up to 10 minutes before the webpage start to load. My hardware is not that bad. I try to use the "performance" to capture the issue : https://share.firefox.dev/3x2rgHj I don't know if there is something to see because, the tool is also slow.

It happens on 3 different computers on linux.

I try to disable all extensions and without telemetry but nothing change. I'm reporting the problem now but it's much older

If you have a idea to fix this issue please share because it's really annoying.