Firefox 技術支援討論區

TO MOZILLA DEVELOPERS

In spite of hundreds if not thousands of users reporting this issue over and over again, and your suggested workaround to reduce memory usage in the settings that doesn't do anything - FIREFOX is still using unacceptably HUGE amount of memory.

With just FOUR (4) tabs open in one window, in the Task Manager I can see 17 (!!!!!!) Firefox windows open using 830 MB of memory. The highest usage of all my apps including memory hungry media apps. It's using THREE times as much memory as my Adobe Audition processing edits of a 1.5 hr audio with several clips.

This is insane!! You have gone crazy with caching to the point of making this browser unusable.

It's freezing up and crashing my Audition so before I work in it I must shut Firefox down completely - and I work on a powerful tower PC designed for media.

If you don't seriously cut back on this insane caching for the sake of browsing speed IN THE NEXT UPDATE, I won't be using your browser at all, it's simple as that. I'm already migrating my bookmarks and setting up Chrome which uses about half the memory that Firefox does with the same tabs, and I suspect that many users will follow suit.

The workarounds you offer DO NOT WORK. Any app that uses more than 500 MB of memory at any give time on my computer - goes.

Hello,

I have not had any problems with Firefox sync and passwords until recently. I used to use Firefox on desktop, on an iPad, and on an android, with no issues accessing my passwords. Recently I replaced my android phone with an iPhone, and after signing onto Firefox sync on said iPhone, the list of my passwords was accessible on the iPhone, but when i used it for auto-fill, it would only load the username, but not the password. This caused no issue with Firefox sync on desktop or iPad however, so I just let it be. However, after 3 months of no issue, when I open both my iPad and desktop today, all my old passwords are gone, and replaced with the few passwords I directly saved with Firefox on my iPhone.

i have tried restoring my old Firefox profile using backup software to access older files, but I am unable to regain my passwords this way. I have tried using profile data from several date ranges and that has not helped either. The issue seems to lie with Firefox sync with iOS, but I am at an absolute loss on how to resolve this, so any help at all would be much appreciated.

I am running Firefox 121.0.1, which is currently up to date, on a slightly older MacBook, which has the latest MacOS it can get: macOS 11.6.8. As the title states, YouTube is almost unwatchable on my machine. The video will pause frequently while audio continues, motion is not very smooth, which is especially noticeable watching sports, etc. I cleared cookies and cache, I have run in Troubleshoot mode as well as tried flipping some switches in about:config that I've seen in YouTube videos and forum posts about similar issues, but nothing has solved this issue.

YouTube in Google Chrome works fine, and I've been watching HD YouTube on this laptop with it for years without any issues, so I doubt it has anything to do with machine specs like RAM, CPU, etc.

I was hoping to make Firefox my new browser and start supporting browsers that aren't chromium based since Google Chrome is going too far with respect to privacy and the freedom to use the add-ons I like (e.g. adblockers like ublock origin), but so far I have not been enjoying Firefox for YouTube. Any help would be greatly appreciated.

Hello,

I am using the Flatpak Version of Firefox on Manjaro Linux. I have hardware accelerated video playback on Youtube for VP9 but not for H.264 on YouTube and Twitch. I can verify that with intel_gpu_top. My hardware should be capable to do hardware decode. You can see in the provided screenshots, that it should work from the configuration standpoint. Do I missing something here or is this maybe a bug? I can provide any further information if needed.

My profile is not able to recover saved password. Logins.json file copied in the new profile but password not visible. In the default profile logins.json.corrupt appeared. I am looking for a procedure to recover information in corrupted profile. Can you help?

From 8 years of using Firefox and updates, there is a perpetual, never-ending serious bug, occurs on all computers! If one has a lot of open tabs with a lot of RAM, the tabs are also automatically frozen then it is impossible to add bookmarks to all 4760 tabs. So never ever make a bookmark! It takes forever to work, nothing happens, even no extension can, nothing will help. This is some kind of stuck bug. Chrome, it ALWAYS, ALWAYS WORKS WITHOUT PROBLEM! I can add in 1 second in Chrome, but never, ever in Firefox for 8 years!

Okay so I just installed firefox to a new desktop and it synced up my extensions, passwords and bookmarks (minus bookmark icons/favicons which was solved simply by clicking on the bookmark in the toolbar and then firefox did the rest, kind of annoying but no problem)

Otherwise it seems all my browser settings, including settings I have done in the about:config have not been restored. I was under the impression that syncing firefox will sync browser settings and about:config settings but apparently thats not the case?

Is their a way to do that? I am less concerned about firefox settings as I can just screenshot a few pages no problems but I made many changes in the about:config that I am not sure I remember what I changed and theirs a million settings to change there so its not possible to recover that unless their is a recovery tool in firefox.

Again sync does not help here I need something more "robust" if that makes sense.

I'm trying to use ecosia but something is blocking their ads on the browser. - Whitelisted it on Ublock Origin - Disabled Enhanced Tracking Protection to ecosia's url

I tried disabling a lot of privacy settings on about:config but it didn't solve. My add-ons that could affect something is Ublock Origin and User-Agent Switcher and Manager (i disabled this second and didn't solve either) What should i do?

I updated to the latest version of firefox and am not pleased with the translation tool automatically detecting the wrong language on sites. Is there any way to fully disable it? I currently have no languages installed yet it pops up offering to "translate".

Online forms don't appear in Firefox (Windows 10 PC), but do appear correctly using Edge or Chrome. This has been happening for quite some time. I have o switch to Edge or Chrome to see the fields to fill in on online forms.

If i am on amazon for example and an item has more than 1 option, Honey presents drop down selection box so you can choose which one to drop list The issue is the drop down box never opens when you click on it, doesn't matter where on it you click, it wont open. I have cleared cache, reinstalled honey and nothing helps. I have multiple desktop pc's all running tumbleweed and they all have this issue. If i load Chromium that works ok, but i use Firefox and not Chromium. I'm using openSuse Tumbleweed (latest update).

my firefox youtube is broken, every time i close firefox, and open youtube, the comments and the sidabar wont load, until i clear my cookies and login. so that fixes it, but its not permanent. if i close or restart firefox, id have to repeat this process again. and yes, ive disabled all my extentions and cleared cache. and updated firefox.

It's been a while, but I've seen this before. What causes this? Can i prevent it? The blank icons also appear next to the most of the affected addons in about:addons.

I was able to restore normality, at least for the moment, by disabling those addons, re-enabling, then restarting.

When I start typing my cursor disappears. It does not reappear until I've clicked a few times or wiggled my mouse a lot. This is quite an inconvenience, and I've tried to find a solution for far too long now. This also does not seem to affect any other application other than Firefox.

I have set both widget.windows.hide_cursor_when_typing=false and hideCursorWhileTyping=false I have also verified that there are no OS-level options set for this behavior, although I feel the above settings should override OS settings.

System details: Firefox 121.0 64-bit Mozilla Firefox for Ubuntu (non-snap) Ubuntu 22.04.3 LTS Gnome 42.9 Experienced on both X11 & Wayland

Please let me know if any additional information is needed

Hi, I have been using Firefox for a good few years and I love it. I also use NordPass. Recently I tried to start using Passkeys as they appear to be less hassle, however, when I try to set one up I am told that my browser is not suitable, and it suggests that I use Chrome (or others). Can anyone enlighten me as to why this is?

There is "show in folder" menu for file in downloads. And it will launch my file manager at the parent folder for the selected download file.

There are so many files in my downloads folder, so i would like the specific file to be autoselected. My file manager support this if i pass the filename as parameter in the commandline.

However, seems that firefox only pass the parent folder path to my file manager in the "show in folder". However can i customize firefox so that it will pass the full file name to my file manager when i click "show in folder", and my file manager will open the parent folder with the specific file autoselected.

I'm trying to figure out why Firefox is reporting the error I mentioned above when I open bilibili to determine what's wrong with my computer. If any of you can spot these problems straight away that would be great. Your help is much appreciated. In fact, I have reinstalled my system from WIN10 PRO to WIN10 LTSC and still have this problem. RAM and system hard drive were re-plugged and cleaned of gold fingers. Along with this issue is the fact that when using Edge, certain images (about 1/20) will turn into a green pattern. Edge and Chrome will randomly stop working . It's hard to tell if it's a software, OS, or hardware issue.My CPU is AMD Ryzen 5700G. No discrete graphics processor. Running memory is 16GB*2.