Firefox 技術支援討論區

When I log into the "https://wipp.edmundsassoc.com/Wipp/?wippid=JWSU" website, it does not display all the info on the website.

I am including images of the above website before and after logging in. I have also included the way it should look with a screen shot of it from Google Chrome. If it cannot be loaded correctly, I will have to switch browsers.

I have tried clear cache, history, etc. but still have problem.

For the past week or two, all links sent to me via email open to blank pages. In other words, I click a link in an email and am taken to a completely white, blank page in a new tab of my Firefox browser. I've tried clearing my cache but that didn't resolve the issue. I figure it's time to ask for some help with this strange, frustrating issue so that I can open links emailed to me. I've attached a screenshot of one of the emails this happens with. It's been happening with a company called Geru as well as the one in the screenshot, but I've found that links from the Epoch Times for instance work fine. Please advise, thanks!

Hi Mozilla Suport teams, i am currently using the mozilla for the developer version and the app runs flawlessly, and i love it. But i have some suggestion for the developer at mozilla to make a tab that can group the tab into a fresh tab like the google chrome has, and since i open so many tab in this browser, i would absolutely love it where the feature of grouping tab is available for me, so i can group them in name and leave it there, rahter than open up more than 10+ tabs in a window. Thank you so much

Hi! After recently following the upgrade path from FF v52 to the most recent FF version, I find that logins in logins.json did not carry over with the upgrade. Out of 555 logins, only 44 appear. (I suspect these may have been imported from Chrome, since FF also imported my Chrome bookmarks without acknowledgment.) I see that the old logins are still in logins.json, and logins.json appears to be valid JSON when opening with FF.

I tried ensuring that logins.json, key3.db, and key4.db had matching timestamps, but that didn't correct the problem. I tried replacing key3.db and logins.json with copies from a backup of the v52 profile (it has no key4.db--is key3.db no longer used?), but then zero logins appeared (why I think the ones that do appear may originate with Chrome). I tried exporting logins to CSV, but it only captured those 44. I can see the logins are in logins.json, but the passwords are hashed/obscured.

I have profile backups, but I don't find a way to import the logins. (If I had to make a wild guess, I'd say the upgrade might have ignored my key3.db that paired with my logins.json, and created a new key4.db full of Chrome logins instead.)

How might I recover my logins from either the in-use logins.json or from my profile backup?

Thank you!

What happened to "recent bookmarks"??? I is no longer available....why???? I need it back, as I used it all the time and my bookmarks were very easy to locate. Now I have no idea where a bookmark is, that was even bookmarked an hour ago.

Hello! I have a problem with fonts on My New Workstation. Windows 11 and latest firefox. Please check screenshots. I already tried solutions from this forum like changing layout.css.font-visibility, turn off "Allow pages to choose their own fonts, instead of your selections above". In Troubleshoots Mode problem not appear

Hello, I am a first-time user of Mozilla and need help using your browser for college, please. The college I attend uses the browser, and I am not familiar with it.

Thank you, Christopher

Hey there! After updating Firefox to 121.0.1 YouTube latest videos box not showing. It appears for a few seconds after page is loaded, but then just disappears. Checked on another computer -- the same issue, although in 120.0.1 works fine.

I went to a normal retail website, and got this page that appeared to be from Firefox, telling me to download an add-on for security. I declined. but now when I try to go to that website, I get re-directed to some strange websites. How do I fix this?

Hello, dear Firefox Help people!

I keep a lot of tabs open in my Firefox browser (121.0 64-bit for Windows 10). Starting just recently, if I closed Firefox by clicking on the "X" in the upper-right corner of the window, then the next time I start Firefox it opens without my tabs! (It never used to do this before...) It's very disconcerting, but I found that if it starts up without my tabs, Ctl+Shift+N will open Firefox in another window--with all my tabs! I can then close the original window (the one without my tabs), and go on using Firefox in my normal way.

If I have Firefox running with my tabs present, and I close Firefox by using Ctl+Shift+Q, the next time I re-open it, all the tabs are there. (That's also the case when I close Firefox using the three-line menu and "Exit".) But I used to be able to close Firefox by simply clicking on that "X" in the upper-right corner of the window, and next time I started Firefox it would open with all my tabs intact. I'd like it to work that way again... What must I do to get it to return to working that way?

(Please note that under Settings/General/Startup, I do have "Open previous windows and tabs" checked...)

Thank you for any help you can provide...!

I updated to the latest version of firefox and am not pleased with the translation tool automatically detecting the wrong language on sites. Is there any way to fully disable it? I currently have no languages installed yet it pops up offering to "translate".

Running an Ad Blocker on Router/Firewall. On my Ubuntu 22.05 any browser (Mozilla, Chrome) just clears the area where the ad was at. Starting to use Windows 10 and all browsers leave a mess where the ad was. Mostly error message "...hmmm were having trouble finding that site..". Hope there is a way to clean that up with Windows as well.

The past several weeks, I often come across tabs that don't load. All I see is that spinning circle.

I must close the tab, and reopen it, usually with my Undo Closed Tabs addon. It also often happens with multiple adjacent tabs. I have this tab manager, and If I open the window the tab list, the icons of several of the the tabs below the tabs that won't load are spinning, even tho they haven't been selected yet, and I must repeat the close/open process. It's like a chain reaction. When one tabs is closed and reopened, it prompts other to repeat the behavior.

After a while it stops. There's really no pattern. I never know when it's going to begin.

since the update today my browser's been really slow to stream video across the board.

i fixed this a few months ago by turning hardware acceleration off and i tried to check if it had been turned back on and the entire option is completely gone from the performance section in settings.

i dont see an option anywhere else to change this, and i really dont want to switch back to chrome for streaming. is there a hidden option somewhere that im missing?

For the past week or so, Firefox has been resetting the tab I am using. The whole tab will suddenly go blank except for blank placeholders for buttons, frames, etc., after which a few seconds later the tab reloads. If I was watching a video, that video is still there but has been reset to the start. There does not seem to be any particular trigger (I read another thread from about a year ago in which another user described the same problem.) I have never seen this kind of random reset/reload behavior in Firefox. Let me know if there is a way to collect more information if possible. Thanks for your time.

hey, on websites like tumblr, hyperbeam, and other sites with video embeds or streaming, i keep having problems with the videos stuttering in one place and i usually have to refresh for it to fix. i don't have any extensions that interact with videos other than i guess ublock, and it only happens on sites where i do NOT get ads with videos. here's a gif of the glitch:

https://gyazo.com/c1b29f33e9ef1275e5e76ef95e186af5

it's REALLY annoying, is there any known fix for this? firefox Version 121.0 (64-bit)

I'm trying to figure out why Firefox is reporting the error I mentioned above when I open bilibili to determine what's wrong with my computer. If any of you can spot these problems straight away that would be great. Your help is much appreciated. In fact, I have reinstalled my system from WIN10 PRO to WIN10 LTSC and still have this problem. RAM and system hard drive were re-plugged and cleaned of gold fingers. Along with this issue is the fact that when using Edge, certain images (about 1/20) will turn into a green pattern. Edge and Chrome will randomly stop working . It's hard to tell if it's a software, OS, or hardware issue.My CPU is AMD Ryzen 5700G. No discrete graphics processor. Running memory is 16GB*2.

I would really like a feature where I can highlight content within PDFs like in Edge. It's really helpful because I usually store PDFs temporarily, and it doesn't make enough sense to download each and every PDF I have to work with. The 'draw' tool isn't particularly helpful when you're working on a Mac 24/7 with no other devices except an iPhone. I've attempted using Yawas, but it doesn't work in the native PDF viewer because it isn't a website!

Please help...